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Summary of reviewsThe Holiday Inn Hotel Brussels Airport, an IHG Hotel, is widely praised for its strategic location, excellent amenities and welcoming atmosphere, making it a top choice for both business and leisure travelers. The hotel's proximity to Brussels Airport, just a short five-minute drive, offers great convenience for those with early flights or layovers. Additionally, easy access to public transport facilitates quick trips to Brussels city center and nearby business hubs.
Guests frequently commend the hotel's tranquil environment and soundproofed rooms, which ensure a restful stay despite its closeness to the airport. The rooms are consistently described as clean, spacious, comfortable and well-equipped with modern amenities such as minibars and coffee machines. Many guests appreciate the stylish décor and modern features that add to the overall coziness of the accommodations. Families, in particular, find the hotel inviting with its spacious, well-appointed family rooms and child-friendly facilities, including play areas and activities like a pool table and foosball table.
The breakfast experience at the hotel is another highlight with guests praising the extensive and varied buffet that includes fresh bread, juices and quality products. The early breakfast start time is particularly appreciated by those with early flights. Although some guests find the 25 euros per person charge a bit steep, the combination of delicious food, excellent service and a warm atmosphere earns high marks overall.
Dinner at the hotel's restaurant is well-regarded with many enjoying the pleasant ambiance and well-cooked dishes. Standout items like shrimp pappardelle and Angus beef burgers receive special mentions. Despite some guests finding the food and drinks a bit pricey, the overall quality and service are valued. The creative and attentive staff further enrich the dining experience, although there are occasional concerns about slow service and high prices.
Cleanliness is a top priority at the Holiday Inn Hotel Brussels Airport with guests consistently highlighting the tidy, modern and well-maintained facilities. This high standard of cleanliness extends to all areas of the hotel, providing a comfortable and hygienic environment.
The staff at the hotel earn significant praise for their friendliness, professionalism and helpfulness. From the efficient check-in and check-out processes to the attentive restaurant service, the staff's dedication to meeting guests' needs is frequently noted. Their excellent language skills and courteous demeanor enhance the overall guest experience.
While the WiFi service has mixed reviews, it generally performs well when functioning properly. Guests appreciate the reliable connection, though some note issues with connectivity, especially on higher floors.
The gym at the hotel is a standout feature, described as spacious, clean and well-equipped with modern workout machines. Fitness enthusiasts regularly commend the facility, noting its exceptional quality compared to other hotels.
Parking at the hotel receives mixed feedback with guests appreciating the large, well-maintained parking lot but often criticizing the high fees. Despite the convenience of ample parking spaces, the cost remains a notable downside for many.
In summary, the Holiday Inn Hotel Brussels Airport excels in providing a comfortable and convenient stay with exceptional service, modern amenities and a welcoming environment, making it a preferred choice for travelers to Brussels.
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