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JUFA Hotel Hamburg HafenCity

Hamburg , Versmannstrasse 12-14, Hamburg, Germany (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe JUFA Hotel Hamburg HafenCity is a great option for travelers looking to explore Hamburg due to its excellent location with easy access to public transportation and stunning water views. Guests also loved the hotel's proximity to popular attractions and a wide range of restaurants and supermarkets. The breakfast buffet is highly recommended for its delicious and abundant options, though some found the dinner buffet limited. The hotel offers modern and stylishly decorated rooms with some featuring large panoramic windows overlooking the harbor. Additionally, the hotel is well-maintained and clean and the staff is friendly, attentive and helpful. The hotel caters to families with young children, offering special entertainment programs and amenities and the beds provide a comfortable night's sleep. Although some guests criticize the parking situation for being too expensive, JUFA Hotel Hamburg HafenCity is overall an ideal choice for families and travelers alike.
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Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

4-Star Hotel

Room Types

Double Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.

Triple Room Providing free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 2 beds.

Quadruple Room Offering free toiletries, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls and a minibar. The unit has 3 beds.

Comfort Suite (3 Adults) Featuring a private entrance, this air-conditioned suite is comprised of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as river views. The unit offers 2 beds.

Comfort Suite (5 adults) Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite features soundproof walls, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit has 4 beds.

Single Room Featuring free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned single room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.

Superior Double Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as river views. The unit offers 1 bed.

Budget Double Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.

Superior Triple Room Offering free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as river views. The unit has 2 beds.

Family Room Offering free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 3 beds.

Superior Double Room for single use Featuring free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned single room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as river views. The unit has 1 bed.

About JUFA Hotel Hamburg HafenCity

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Guest Reviews

8.3

Very Good

Location

The JUFA Hotel Hamburg HafenCity boasts an excellent location with easy access to public transportation right outside its doors. Guests appreciated the hotel's prime spot in the HafenCity area with the U-Bahn station just steps away. They also loved the stunning water views and the ability to walk to many popular attractions like the Speicherstadt and Elbphilharmonie. The hotel's proximity to a wide range of restaurants and supermarkets was also a plus. Despite the ongoing construction in the area, guests felt the location was convenient and well-connected to the rest of the city. Overall, the hotel's central location and convenient public transportation access made it a great option for travelers looking to explore Hamburg.

Breakfast

At the JUFA Hotel Hamburg HafenCity, guests can enjoy a fantastic breakfast experience with a wide variety of fresh and regional products. The breakfast buffet is rich and diverse with options for every taste, including bio-quality and vegan options. The staff ensures that the buffet is constantly restocked and well-presented. Guests can enjoy a comfortable and modern atmosphere in the hotel's lobby while enjoying their morning meal. However, some reviewers noted that the breakfast area can get crowded and the service can be slow at times. Overall, the breakfast at the JUFA Hotel Hamburg HafenCity is highly recommended for its delicious and abundant options.

Dinner

The restaurant at JUFA Hotel Hamburg HafenCity didn't receive high expectations from guests for either dinner or breakfast. The buffet option for dinner was not everyone's taste and some guests didn't try it. The buffet selection was limited in the evening, but the food that was available was delicious. However, some guests found that the buffet for dinner was not extensive enough. Dinner was only available in buffet form and the kitchen closed at 9 pm. The price for the buffet dinner was considered relatively expensive compared to the breakfast, which was exceptional with a wide variety of options. Despite some criticisms, there was a dinner option available for those who wanted it.

Rooms

The JUFA Hotel Hamburg HafenCity offers modern and stylishly decorated rooms with some featuring large panoramic windows overlooking the harbor. Guests praise the spaciousness and cleanliness of the rooms with separate rooms for the toilet and shower. The hotel is also child-friendly with extra play areas provided. Depending on the room location, some offer a nice view of the harbor while others are conveniently situated near public transportation albeit exposed to train noise. Good quality beds and effective heating and cooling systems make for a comfortable stay. Some rooms are specially designed for people with disabilities. However, some guests note that the rooms are smaller than expected and that the mattresses are slightly firm. Additionally, though breakfast is good, it's also quite pricey. Overall, the hotel is modern, clean and conveniently located.

Beds

If you are planning to stay at JUFA Hotel Hamburg HafenCity, you can rest assured that the beds will provide a comfortable night's sleep. Many guests had positive things to say about the beds and mattresses with some describing them as 'gemütlich' or cozy. While a few guests noted the beds were not always continuous and occasionally consisted of two single beds pushed together, most found the sleeping arrangements to be adequate. Some guests found the mattresses slightly too hard or soft, but overall, most found the beds to be comfortable. A few guests did mention that the double beds consisted of two single beds pushed together, which wasn't ideal for a couple trying to snuggle up. Additionally, a few guests found the bed sizes to be a bit narrow. However, all in all, the majority of guests found the beds to be comfortable and cozy, making for a great night's rest.

Cleanliness

JUFA Hotel Hamburg HafenCity is a well-maintained and clean hotel, located in a quiet area. Guests have praised the hotel's modern and spacious rooms as well as the cleanliness of the entire building. The breakfast is described as rich and tasty. The staff were friendly and accommodating. While some guests noted small issues with cleanliness, such as unemptied waste or untidy corners, the general consensus is that the rooms are well-maintained and up to standard. The hotel is easily accessible and the overall decor is appealing.

Staff

The staff at JUFA Hotel Hamburg HafenCity receives high praise from guests for being friendly, attentive and helpful. Positive mentions range from the quick response of staff to the provision of a free room upgrade. Some reviews criticize the front desk being understaffed or unhelpful, but overall the friendliness of the staff is highlighted. The breakfast service was understaffed, but the general consensus is that the employees are friendly and accommodating. There were a few isolated incidents of impolite employees, but the majority of the guests enjoyed the attentive and courteous service they received. The reception staff needs training, but staff at the bar and other areas were also praised for being friendly. Despite the language barrier, guests report that the staff was attentive and helpful. Overall the majority of guests highlight the excellent facilities and how friendly the staff are at this hotel.

Parking

The JUFA Hotel Hamburg HafenCity offers a large parking garage with ample parking directly at the hotel. Guests appreciate the exceptionally good underground parking with spacious spots and electric charging stations. However, some find the price for the garage to be too high and communication about the parking options can sometimes be confusing. Some guests also suggest that the parking situation is not ideal and can be expensive with prices of up to 20€ per night. Despite this, there are still good parking options available at this hotel.

Family

JUFA Hotel Hamburg HafenCity is a top family hotel that caters to the needs and wants of families with young children. The hotel offers a special entertainment program for kids, including an indoor play area and an outdoor pirate ship for climbing. Families can also take advantage of additional amenities like stroller and bike rentals and provisions for on-the-go meals. Although there may be more noise than a typical hotel due to the kid-friendly activities, the positive ambiance and play areas make up for it. With a huge indoor play area and an outdoor play area, families can rest assured that their children will never experience boredom. The hotel also caters to families with infants by supplying baby food and loaner strollers. The hotel is great for family vacations, young family trips or just one-on-one time with your child. The hotel emphasizes its family-friendliness and has put in many measures to support the guests’ family experience. Children are everywhere and the hotel provides a kid-friendly setting with indoor and outdoor play areas. Overall, JUFA Hotel Hamburg HafenCity is an ideal choice for families looking for a vacation spot that caters to all of their needs.

No, JUFA Hotel Hamburg HafenCity doesn't have any pool.

No, a spa isn't available at JUFA Hotel Hamburg HafenCity.

Yes, JUFA Hotel Hamburg HafenCity welcomes dogs.

Yes, parking facilities are available at JUFA Hotel Hamburg HafenCity.

No, JUFA Hotel Hamburg HafenCity doesn't have a gym.

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