Hanoi, 1B Cau Go Street, Hoan Kiem District21.032138,105.853772(Show on Map)
9.4
Excellent
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesTue, 30 Jun - Wed, 01 Jul30 Jun - 01 Jul
1 Room2 Guests
Info
Summary of reviews
La Sinfonía Majesty Hotel and Spa in Hanoi's vibrant Old Quarter is a standout choice for travelers who prioritize both luxury and location. Guests consistently praise its exceptional position, offering close proximity to Hoan Kiem Lake, cultural shows, popular attractions and a plethora of dining and entertainment options. The hotel’s central location, particularly peaceful during the weekend traffic restrictions, ensures a convenient and delightful stay.
The breakfast experience at La Sinfonía Majesty is widely celebrated for its diverse and high-quality buffet, blending Western and Vietnamese cuisines. Guests are particularly impressed by the scenic views from the top level with excellent options like pho and eggs Benedict frequently highlighted. Despite occasional mentions of limited space, the overall sentiment is overwhelmingly positive with descriptions of the breakfast as "top notch" and "outstanding."
Dinner at the hotel also earns high marks with guests enjoying the quality and taste of the offerings. The restaurant, even in its soft opening phase with a limited Western menu, manages to impress. The well-regarded spa further enhances the culinary and relaxation experience.
The hotel rooms are lauded for their cleanliness, spaciousness and comfort. Many guests highlight the spotlessly clean environment, stylish furnishings and soothing ambiance. Beds receive special mention for their exceptional comfort, contributing to a restful night’s sleep. Despite some smaller-sized rooms, the overall guest experience is consistently positive due to the thoughtful room appointments and modern amenities.
La Sinfonía Majesty’s commitment to cleanliness is undeniable with meticulous attention to maintaining a pristine environment across all areas of the hotel. Guests frequently note the new, stylish decor and immaculate condition of both rooms and common areas, complemented by friendly and respectful staff.
The staff at La Sinfonía Majesty Hotel and Spa are often described as exceptional, significantly enhancing the guest experience. The team is commended for their professionalism, friendliness and attentiveness with individual staff members receiving special mentions for their outstanding service.
The spa experience is another highlight, praised for its serene atmosphere and skillful staff. Many guests describe the massages as some of the best they’ve ever had, further enriched by thoughtful touches like discounts and souvenirs.
Families find La Sinfonía Majesty welcoming, thanks to the accommodating and child-friendly staff, even though the hotel isn't specifically designed with extensive kids' activities. The clean accommodation and willingness to upgrade rooms contribute to a positive family experience.
Beds at the hotel receive widespread acclaim for their comfort, often described as luxurious and conducive to an excellent night’s sleep. The combination of soft, large mattresses and plush pillows ensures a restful stay, consistently praised by guests.
As a four-star hotel, La Sinfonía Majesty Hotel and Spa excels, often described by guests as providing a five-star experience. The impeccable service, warm hospitality and prime location contribute to it being regarded as the best hotel experience for many visitors in Vietnam.
For those seeking a romantic getaway, the hotel offers an enchanting atmosphere with features like a rooftop bar boasting breathtaking views of Hanoi and the lake. The staff's extra touches, such as decorating beds with roses, enhance the romantic ambiance, making it a perfect setting for couples to create beautiful memories.
Overall, La Sinfonía Majesty Hotel and Spa delivers an exceptional accommodation experience, seamlessly blending luxury, comfort and a prime location to ensure a memorable stay for all guests.
Categories
Honeymoon
Offers excellent spa services and a prime location in the heart of Hanoi. Its elegant design and attention to detail make it ideal for honeymooners seeking relaxation and romance.
Spa
Family
Romantic
4 Star
Sustainability Journey
Business
Room Types
Windowless Deluxe Double or Twin RoomThis double room is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe.
Executive External Window - City ViewThis double room is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe.
Junior Suite with Lake ViewThe air-conditioned suite provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit offers 1 bed.
Majesty SuiteThis suite is air-conditioned and has a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.
Terrace Suite with City ViewThis suite is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a dining area. The unit offers 1 bed.
La Sinfonia SuiteFeaturing 1 bedroom, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Guest Reviews
9.4
Excellent
Review Summaries
Location
La Sinfonía Majesty Hotel and Spa boasts an exceptional location in Hanoi's vibrant Old Quarter, making it an ideal base for exploring the city. Situated just minutes away from Hoan Kiem Lake, guests can enjoy scenic views and a delightful balcony setting. The hotel's central position allows easy access to popular attractions, including the French Quarter, Hanoi Weekend Night Market and cultural shows like the water puppets. The surrounding area is teeming with restaurants, coffee shops and local activities, ensuring that everything a visitor might need is within walking distance. Additionally, the hotel's location is particularly advantageous on weekends when traffic is restricted, providing a peaceful environment for strolls around the old town. Whether for sightseeing, shopping or soaking in the local energy, La Sinfonía Majesty offers unparalleled convenience in the heart of ancient Hanoi.
Breakfast
La Sinfonía Majesty Hotel and Spa offers a breakfast experience that consistently impresses and delights guests. Set against the backdrop of stunning views, particularly from the top level overlooking the lake, the breakfast setting itself is beautiful. Guests rave about the extensive and diverse buffet, which features a mix of both Western and Vietnamese cuisines. High-quality and well-presented food, including excellent options like pho, eggs Benedict and freshly cooked eggs, garners frequent praise. The breakfast also includes a selection of local and international delights, ensuring there's something for everyone.
A superb spread of options awaits diners, from delicious soups to a variety of dishes that change daily, adding a refreshing touch for those staying multiple days. Many highlight specific items as standouts, such as the super good coffee and rich Vietnamese options. The impeccable service by the courteous and kind staff further enhances the experience.
While there's a mention of limited space and a desire for more variety at times, the overall sentiment remains overwhelmingly positive. Phrases like "top notch," "outstanding," and "one of the best we've had" underscore the exceptional quality and satisfaction felt by guests. The combination of delicious food, a great assortment and a scenic setting makes breakfast at La Sinfonía Majesty a memorable start to the day.
Dinner
La Sinfonía Majesty Hotel and Spa boasts a remarkable culinary experience with guests praising the dinner offerings as spectacular. Both breakfast and dinner receive high marks for quality and taste. The hotel's restaurant, despite being in its soft opening phase and offering a limited menu of Western dishes, still manages to impress. The overall dining experience is complemented by the convenience of nearby food, shops and transportation options. While one review mentioned the food was fine but not exceptional, the general sentiment remains highly positive. Additionally, the hotel features a well-regarded spa, enhancing its appeal.
Rooms
La Sinfonía Majesty Hotel and Spa has received a wealth of praise for its rooms, which offer a blend of comfort, style and modern amenities. Guests consistently highlight the cleanliness with many noting that rooms are spotlessly clean and well-maintained. The spaciousness of the rooms stands out with several visitors appreciating the generous size, particularly those who stayed in suites with balconies offering pleasant views.
The beds receive a special mention for their comfort with guests often remarking on how well they slept. Many reviewers enjoyed rooms that were beautifully and tastefully furnished, combining elegance with a cozy atmosphere. The serene and calming room decoration contributes to a relaxing stay, complemented by pleasant smells and modern amenities, such as Nespresso coffee machines.
Despite the occasional observation that certain rooms were on the smaller side, guests still found them comfortable and well-appointed. The quiet atmosphere of the rooms, attributable to soundproofing, ensures a peaceful retreat even in the bustling surroundings of the old quarter.
In summary, La Sinfonía Majesty Hotel and Spa offers rooms that are clean, spacious and remarkably comfortable, making it a standout option for travelers seeking both luxury and tranquility.
Beds
La Sinfonía Majesty Hotel and Spa is renowned for its exceptional bedding, frequently praised by guests for offering an unparalleled sleep experience. Guest reviews highlight the comfort of the beds, describing them as super comfortable, soft and extremely luxurious. Many guests have commented on the beds being both large and incredibly plush, ensuring a restful night's sleep. The consistency of positive feedback underscores the hotel's commitment to providing an excellent sleeping environment with some guests noting that the beds were the most comfortable they encountered during their entire trip. Reviews often mention that the combination of comfortable mattresses and pillows leads to amazing sleep quality. The rooms, known for their cleanliness and comfort, further enhance the overall luxury experience. Overall, La Sinfonía Majesty Hotel and Spa delivers exceptional comfort, particularly through its highly acclaimed beds.
Cleanliness
La Sinfonía Majesty Hotel and Spa consistently impresses guests with its impeccable standards of cleanliness, making it a standout option for those with high expectations. Visitors frequently describe the property as extremely clean with rooms that are not only spotless but also well-furnished and comfortable. The meticulous attention to maintaining a pristine environment is evident throughout the hotel, including the restaurant and common areas.
The rooms are repeatedly praised for being in impeccable shape, often highlighted as both new and stylishly decorated. Guests appreciate small touches such as clean, soft sheets and regular, careful cleaning that leaves no trace of humidity or odors. Many reviewers noted the hotel's advantageous location, bringing both convenience and comfort together within a clean and fresh atmosphere.
Additionally, the hotel receives high marks for friendly and respectful staff, adding to the overall positive experience. With superb cleanliness and a welcoming environment, La Sinfonía Majesty Hotel and Spa proves to be an exceptional choice for travelers seeking both comfort and location.
Staff
La Sinfonía Majesty Hotel and Spa significantly stands out due to its exceptional staff, who consistently receive high praise from guests. The hotel's service is often described as amazing with special mentions of individual staff members such as Tracy and Mikkelsen for their professionalism and friendliness. The team is noted for being incredibly friendly, helpful and thoughtful. Guests frequently highlight the staff's attentiveness and their proactive approach to ensuring a stress-free and enjoyable stay.
The hotel earns commendations for its warm hospitality with staff making great efforts to accommodate guests' needs and exceed expectations. This extends from the front office staff to the customer service manager and dining room personnel, all of whom are praised for their excellent service and welcoming demeanor. Additionally, the staff's proficiency in English and their consistent friendly smiles contribute to a pleasant and comfortable guest experience.
Visitors appreciate the thoroughness and kindness of the staff, who are described as extraordinary with many going above and beyond to provide assistance. The staff's responsiveness to messages and personalized service, such as offering welcome drinks, further enhances the guest experience. The exceptional level of service, attention to detail and remarkable hospitality make La Sinfonía Majesty Hotel and Spa a preferred destination for travelers seeking a memorable and delightful stay.
Spa
La Sinfonía Majesty Hotel and Spa offers an exceptional spa experience that has garnered high praise from its guests. The facility itself is described as a haven, providing a serene atmosphere perfect for relaxation. Visitors frequently commend the spa staff for their exceptional service and gracious demeanor, ensuring every guest feels pampered and catered to.
The massage services stand out as a highlight with many reviews labeling them among the best they have ever had. The positive feedback also includes mentions of fantastic massages and good spa services overall. Guests appreciate the extra touches, such as discounts and souvenirs, further enhancing their spa experience.
Overall, the spa at La Sinfonía Majesty Hotel and Spa is highly recommended for its excellent service, skillful staff and wonderfully relaxing treatments.
Family
La Sinfonía Majesty Hotel and Spa has been lauded for its exceptional service, making it a particularly welcoming choice for family trips. The friendly and accommodating staff are praised for their efforts to appreciate and cater to children. Although not specifically designed with extensive kids' activities, this super family hotel still manages to ensure a pleasant stay for families. The clean accommodation and the willingness to upgrade rooms contribute to the overall positive experience, making it a recommended option for family and friends.
4 Star
La Sinfonía Majesty Hotel and Spa clearly distinguishes itself among 4-star hotels, particularly excelling beyond others in the central area. Guests consistently highlight the impeccable service and warm hospitality, describing it as five star all around. The staff's dedication to personal touches, such as special celebrations, leaves a lasting impression, ensuring memorable stays.
The hotel's prime location is consistently praised, situating it perfectly for visitors looking to explore the area. Many guests regard it as the best hotel experience during their entire trip in Vietnam and a stay here is often described as wonderful and first-class.
The accommodations are consistently noted for their cleanliness and the quality of offerings. Guests appreciate the fresh and delicious selections available and the supportive and welcoming nature of the staff enhances the overall experience.
Future improvements are anticipated to further solidify its standing, but already, many guests express a strong desire to return due to their positive experiences.
Romantic
La Sinfonía Majesty Hotel and Spa offers an enchanting experience for those seeking a romantic getaway. The rooftop bar with its breathtaking views of Hanoi and the lake, serves as the perfect backdrop for a beautiful evening. Guests often highlight the magic of spending a couple of days here, where the staff goes the extra mile by decorating beds with roses, adding to the romantic ambiance. The rooftop terrace is cited as an ideal spot to unwind with a refreshing drink, while the sky bar's view is described as splendid and gorgeous, enhancing the overall wonderful experience.
FAQ
No, La Sinfonía Majesty Hotel and Spa doesn't have any pool.
Yes, a spa is available at La Sinfonía Majesty Hotel and Spa.
No, La Sinfonía Majesty Hotel and Spa doesn't allow dogs.
No, parking facilities aren't available at La Sinfonía Majesty Hotel and Spa.
No, La Sinfonía Majesty Hotel and Spa doesn't have a gym.
