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Melia Hanoi

Hanoi , 44b Ly Thuong Kiet Street (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMelia Hanoi is a highly recommended hotel for those looking for a centrally located option in Hanoi. The hotel's location is convenient for exploring the city and is within walking distance of many attractions. The breakfast buffet is exquisite with a wide selection of both western and Asian food of excellent quality. The rooms are spacious, well-maintained and comfortable with modern furniture and equipment. The hotel is known for its exceptional cleanliness with guests praising the hotel's overall cleanliness and well-kept rooms. The staff is friendly, accommodating and highly welcoming, providing exceptional service and warm hospitality. The beds are exceptionally comfortable with a wide selection of pillows available. While some guests have criticized the worn-out decor, the hotel offers great value for money and is a true 5-star experience. Overall, Melia Hanoi promises to be a restful and comfortable experience for guests.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel for Yoga

5-Star Hotel

Hotel with Outdoor Pool

Room Types

The Level Suite These spacious suites feature a large living room. The suites feature a well-lit work area, 42” TV in the living room, and separate bedroom to inspire your pursuit of productivity or rest. Room rate includes: - Welcome drink upon arrival - Full buffet breakfast, afternoon tea, evening snacks at The Level Lounge - Complimentary use of boardroom for three hours per stay (subject to availability) - One daily item for express ironing and 2 daily pieces of wet laundry (suit not included) - Express laundry at regular rate - Late check-out until 4 pm (subject to availability) - Free access to the sauna and steam bath, swimming pool and fitness centre - Laundry service - 24-hour luggage porter - Exclusive check-in and check-out at the Executive Floor reception - 2 complimentary bottles of water daily - English local newspaper - 24-hour room service - Complimentary WiFi

The Level Premium In addition to the superior facilities of premium rooms, guests will experience personalized services on the Executive floor, which offers a panoramic view of the city. Room rate includes: - Welcome drink upon arrival - Full buffet breakfast, afternoon tea, evening snacks at The Level Lounge - Complimentary use of boardroom for three hours per stay (subject to availability) - One daily item for express ironing and 2 daily pieces of wet laundry (suit not included) - Express laundry at regular rate - Late check-out until 4 pm (subject to availability) - Free access to the sauna and steam bath, swimming pool and fitness centre - Laundry service - 24-hour luggage porter - Exclusive check-in and check-out at the Executive Floor reception - 2 complimentary bottles of water daily - English local newspaper - 24-hour room service - Complimentary WiFi

Deluxe Room Bright, classical and inviting, these rooms are furnished with a choice of a king-sized beds or twin-sized beds, large work desks with executive chairs, a well-stocked mini bar and in-room tea and coffee making facilities. Room rate includes: - 2 complimentary bottles of water daily - Free access to outdoor swimming pool, fitness center, sauna and steam bath. - 24-hour room service - Complimentary WiFi

Premium Double Room Enjoy the beautiful sights of Hanoi from a height! These rooms feature modern designs and state-of-the-art technology. All rooms are furnished with a choice of a king-sized bed or twin-sized beds, a large work desk with an executive chair, a well-stocked mini bar and in-room tea and coffee making facilities. Room rate includes: - 1 piece of laundry per day and room - 2 complimentary bottles of water daily - Free access to outdoor swimming pool, fitness center, sauna and steam bath - 24-hour room service - Complimentary WiFi

Suite Relax in this refurbished room and experience luxury and comfort. These suites are spacious and offer a bedroom and a separate living room with well-lit work area, sofa and contemporary technology. Room rate includes: - 1 piece of laundry per day and room - 2 complimentary bottles of water daily - Free access to outdoor swimming pool, fitness center, sauna and steam bath - 24-hour room service - Complimentary WiFi

The Level Suite with Balcony Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. Room rate includes: - Welcome drink upon arrival - Full buffet breakfast, afternoon tea, evening snacks at The Level Lounge - Complimentary use of boardroom for three hours per stay (subject to availability) - One daily item for express ironing and 2 daily pieces of wet laundry (suit not included) - Express laundry at regular rate - Late check-out until 4 pm (subject to availability) - Free access to the sauna and steam bath, swimming pool and fitness centre - Laundry service - 24-hour luggage porter - Exclusive check-in and check-out at the Executive Floor reception - 2 complimentary bottles of water daily - English local newspaper - 24-hour room service

Family Suite Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. Room rate includes: - Special kid-friendly room set up with a tent and a themed extra bed - 2 complimentary bottles of water daily - English local newspaper - Free access to outdoor swimming pool, fitness center, sauna and steam bath - 24-hour room service

About Melia Hanoi

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Guest Reviews

8.8

Excellent

Location

If you're looking for a hotel in Hanoi with a great location, Melia Hanoi might just be the perfect choice for you. Located in downtown Hanoi, the hotel is within walking distance of the bustling Hoan Kiem area and many great restaurants. Despite being close to the city center, it's not in the hub of old town, offering the best of both worlds. Guests found the location to be very convenient with many attractions easily reachable on foot. Even the airport bus stop is conveniently located right in front of the hotel. Additionally, guests praised the hotel's friendly and welcoming staff and its comfortable rooms. Overall, Melia Hanoi offers good value for money and a nice centrally located option for your stay in Hanoi.

Breakfast

Melia Hanoi offers an exquisite and expansive breakfast spread that receives excellent reviews from guests. The buffet boasts a wide selection of both western and Asian food of excellent quality with good variety to choose from. Some guests describe it as the best hotel breakfast they've had in South East Asia. The good staff regularly clear plates and make sure guests are well catered for. While some guests felt the morning buffet could be better with more choices, the majority agree that everything about the hotel was perfect, especially the breakfast buffet. The restaurant staff is also highly regarded for their attentive service. Overall, a fantastic breakfast experience at Melia Hanoi.

Rooms

Melia Hanoi is a hotel that has received positive reviews for its rooms. Many guests have commented on the size of the rooms, which are described as spacious, large and well laid out. The rooms are also clean and well-maintained with attention to detail. Furniture and equipment within the rooms are modern and comfortable, including large, comfy beds. However, few guests had complaints about room cleanliness, which they believed needed improvement. Despite being an older hotel, guests note that the rooms are very well kept, offering guests comfort and relaxation in a peaceful and quiet atmosphere.

Beds

The Melia Hanoi hotel is known for its exceptionally comfortable beds according to guest reviews. There is a wide selection of pillows available and guests rave about the good quality mattress and pillows. Many guests also mentioned that the beds are perfect for relaxation and that they are wonderfully comfortable. One guest even called the bedding exceptional. Overall, staying at the Melia Hanoi promises to be a restful and comfortable experience thanks to their comfy beds.

Cleanliness

According to guest reviews, the Melia Hanoi hotel has received high praise for its cleanliness. Many guests have described the hotel and their rooms as very clean, well-maintained and comfortable. The hotel has been noted for being top-notch when it comes to cleanliness with guests commenting on the clean rooms and the overall cleanliness of the hotel. While a few negative comments were made about some room cleanliness needing further improvement or bugs being noticed on the bath towel, in general, guests have had a positive experience with regards to the hotel's cleanliness. The hotel has been described as clean and quiet with many guests appreciating the level of cleanliness in their rooms. The hotel's cleanliness has been noted by guests from a variety of cultures and countries.

Staff

The Melia Hanoi's staff have received high praise from guests for their exceptional service, warm hospitality and helpfulness. Ms Du, who assisted with one guest's check-in, was singled out for particular praise. The front desk staff, courteous and professional, were also mentioned positively. Housekeeping staff were also commended for their friendly greetings. The staff were described as friendly, accommodating and highly welcoming, creating a comfortable and enjoyable experience for guests. In fact, some guests described the staff as fabulous, attentive and even great. While some guests faced language barriers with staff, the vast majority found them to be helpful and courteous at every turn.

5 Star

Melia Hanoi is an exceptional hotel that offers great value for money. Their breakfast is the best I've had in South East Asia. The hotel is a true 5-star experience with amazing location, food, cleanliness and service. Some guests have disagreed with the hotel's self-rating as a 5-star hotel and have criticized the worn-out decor. However, these negative comments are uncommon and most guests are satisfied with their experience. The hotel seems to be a great choice for those who value a quality 5-star experience.

Yes, Melia Hanoi has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Melia Hanoi.

No, Melia Hanoi doesn't allow dogs.

Yes, parking facilities are available at Melia Hanoi.

Yes, Melia Hanoi has a gym.

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