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Pullman Hanoi

Hanoi , 40 Cat Linh Street (entrance 61 Giang Vo Street) (Show on Map)

7.4

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPullman Hanoi is a great hotel option for those looking for a convenient location close to shopping centers and malls. The breakfast is exceptional with a great selection of buffet options and the staff is friendly and welcoming. The rooms are generally spacious and clean with comfortable beds, although some updates to the decor and facilities would enhance the experience. The staff is a standout feature with many guests singling out specific staff members for praise. The pool area has mixed reviews, but overall, the hotel offers luxurious and superb facilities and services. Despite some opinions that the hotel did not meet 5-star standards, guests praised the hotel as a 5-star retreat that they could imagine living in permanently.
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Categories

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Infinity Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

Hotel for Yoga

5-Star Hotel

Hotel with Infinity Pool

Hotel with Outdoor Pool

Room Types

Deluxe King Room with City View Large room features a Pullman signature bedding, 40-inch LED TV and connectivity panel. En suite bathroom comes with rain shower facilities.

Deluxe Executive King Room with City View Located on the higher floor, this spacious room overlooks the pool and city. It offers a LCD TV and an espresso machine. Includes Executive Lounge Access and benefits including: 1. Complimentary buffet breakfast between 06:30 to 10:00 2. VIP check-in and check-out 3. Afternoon tea and non alcoholic beverage throughout the day and evening selection of alcoholic drinks

Executive King Suite with Living Room and Lounge Access Spacious suite features a signature Pullman bed, a separate living room, bedroom and en suite bathroom with separate rain shower and bathtub. Includes Executive Lounge Access and benefits including: 1. Complimentary buffet breakfast between 06:30 to 10:00 2. VIP check-in and check-out 3. Afternoon tea and non alcoholic beverage throughout the day and evening selection of alcoholic drinks

Deluxe Room with Twin Beds and City View Featuring Pullman signature bedding, this large room has a 40-inch LED TV and connectivity panel. An en suite bathroom comes with rain shower facilities.

Deluxe Executive Twin Room with Lounge Access Features Pullman signature bedding a small seating area and en suite bathroom with rain shower facilities. It also comes with an espresso machine. Includes Executive Lounge Access and benefits including: 1. Complimentary buffet breakfast between 06:30 to 10:00 2. VIP check-in and check-out 3. Afternoon tea and non alcoholic beverage throughout the day and evening selection of alcoholic drinks

Superior Twin Room with City View This twin room features contemporary decor with views of the city. There is a 32-inch flat-screen TV and a minibar. The en suite bathroom is fitted with a bathtub and a washlet.

Superior King Room with City View This king room features contemporary decor with views of the city. There is a 32-inch flat-screen TV and a minibar. The en suite bathroom is fitted with a bathtub and a washlet.

Day Use Offer (11:00 - 17:00) - Superior King Room with City View The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

About Pullman Hanoi

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Guest Reviews

7.4

Good

Location

If you're looking for a hotel in Hanoi that's close to shopping centers and malls, then Pullman Hanoi is the one for you! Most guests loved the location, commenting on how convenient it was to visit the Old Quarters or access nearby food. The hotel also provided easy access to train stations and taxis during peak hours. However, some reviewers found the location to be a bit off from the main city and some even mentioned noise issues due to a nearby construction site or lack of soundproofing. Nevertheless, the majority of guests found Pullman Hanoi's location to be very good and convenient for work or tourism purposes. So if you're in Hanoi for shopping or exploring, Pullman Hanoi's location is definitely a highlight.

Breakfast

If you're looking for a hotel with an exceptional breakfast, look no further than Pullman Hanoi. Guests have raved about the amazing selection of buffet breakfast with something for everyone, including both Western and Asian options. The breakfast spread is great and has impressed visitors, who commented that the breakfast was exceptional and of good quality. The staff is friendly and welcoming, making diners feel at home. While some guests noted that there could be better options in veg and Asian breakfast or more choices in main dishes, the majority loved the breakfast experience at the hotel. Overall, Pullman Hanoi is a great hotel with a delicious breakfast that will satisfy your cravings and start your day off right.

Rooms

The Pullman Hanoi is a great hotel option for those seeking spacious and clean rooms. While some reviews mention downgraded rooms and outdated decor, many guests rave about the comfortable beds and large windows with good views. Despite a few minor issues like leaking showers and dark lighting, guests appreciate the cozy atmosphere and friendly staff. The bathrooms range from beautiful to slightly inconvenient and while the room carpets could be newer, the overall cleanliness is impressive. The hotel's breakfast is a standout feature with changing menu options and enthusiastic staff. Overall, the Pullman Hanoi's room quality is worth the price, though some updates to the decor and facilities would enhance the experience.

Beds

Looking for a comfortable and clean bed to rest your head after a day of exploring Hanoi? Look no further than Pullman Hanoi, where you'll find spacious and well-maintained rooms with comfortable beds that guarantee a good night's sleep. While some reviewers noted minor issues like high pillows or a slight odor in the carpeting, overall the beds at this hotel are a highlight, leaving guests feeling refreshed and rejuvenated in the morning. Whether you're spending your days sightseeing or attending business meetings, a good night's sleep is essential and you can count on Pullman Hanoi to deliver just that.

Cleanliness

According to guest reviews, the rooms at Pullman Hanoi are generally spacious and clean with comfortable beds and clean sheets. However, there were some instances of musty or smelly rooms, dirty carpets or walls and problems with the shower or glass doors not closing properly. The pool and team room were also mentioned as not being well-kept. Overall, the hotel had a modern and clean atmosphere with helpful staff and a good breakfast. However, some guests noted that the hotel is old and may have some maintenance issues.

Staff

The staff at Pullman Hanoi are known for their helpfulness and friendliness with many reviewers singling out specific staff members for praise. Guests rave about the service with some staff going above and beyond to ensure a great experience, like the concierge Jerry who is competent and incredibly eager to assist. The helpfulness of the staff is highlighted in instances where they opened breakfast early for guests to catch an early flight or assisted guests who accidentally locked themselves out of their room. While some guests found it hard to communicate with certain staff members, the majority of guests found them pleasant, professional and willing to go the extra mile. Overall, the staff at Pullman Hanoi are a standout feature of the hotel.

Pool

Guests at Pullman Hanoi seem to have mixed experiences regarding the pool area. While some have found the outdoor and infinity pool to be delightful and enjoyable, others have complained about the cleanliness and the temperature of the pool being too cold for their liking. The sauna was also reported as being closed during the time some of the guests stayed. Despite the negative reviews, many guests do find the pool area nice and pleasant. Some even mentioned that they regret not having enough time to use the magnificent-looking pool. Overall, Pullman Hanoi’s pool area seems to cater to most guests’ needs, but improvements in maintenance and temperature control may be necessary.

5 Star

The Pullman Hanoi boasts an exceptional experience, offering luxurious and superb facilities and services. Guests were particularly impressed with the attentive staff, who provided absolut super service. Despite some opinions that the hotel did not meet 5-star standards, overall guests praised the hotel as a 5-star retreat that they could imagine living in permanently. The only criticism was of the à la carte menu, which some felt did not meet the expected standard for a hotel of this caliber. However, the exceptional service and overall experience made up for any shortcomings, making the Pullman Hanoi a standout choice for a five-star stay.

Yes, Pullman Hanoi has pool(s) that belong to one or more of the following categories: Infinity Pool, Outdoor Pool.

Yes, a spa is available at Pullman Hanoi.

No, Pullman Hanoi doesn't allow dogs.

Yes, parking facilities are available at Pullman Hanoi.

Yes, Pullman Hanoi has a gym.

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