Golden Art Hotel, located in the heart of Hanoi's Old Quarter, consistently receives high praise for its exceptional location. Nestled in a serene side street, the hotel provides a tranquil retreat while maintaining close proximity to Hanoi’s main attractions, renowned food stalls and bustling markets. Guests highlight the convenience of exploring both the Old Town and the French Quarter on foot with key sights such as the lake and night market just a short stroll away.
The hotel’s breakfast experience is positively reviewed with guests enjoying an à la carte menu that offers both international and local dishes. The quality and generous portions of breakfast items, such as mango pancakes and traditional Vietnamese noodles, receive particular commendation despite minor critiques regarding variety and representation on booking sites.
Rooms at the Golden Art Hotel are described as spacious, clean and comfortable, providing a quiet atmosphere that ensures restful stays. Many appreciate the modern, stylish décor and daily housekeeping service, though some note minor issues with décor being outdated or occasional humidity concerns. The overall comfort and cleanliness of the rooms make them ideal for relaxing after a day of exploring the city.
Cleanliness throughout the hotel is a standout feature. Guests regularly highlight the spotless condition of rooms, bathrooms and shared spaces, maintained by a diligent cleaning staff. Despite minor maintenance issues, the commitment to cleanliness consistently leaves a positive impression.
The staff at Golden Art Hotel are frequently highlighted for their exceptional friendliness, helpfulness and attentiveness. Staff members like Jasmine and Lily receive special mentions for their warm hospitality and efforts to assist guests with travel plans and local insights. The personalized attention and genuine interest in guest satisfaction significantly enhance the overall experience.
While the comfort of the beds generally receives positive feedback, there are some diverse opinions. Most find the beds very comfortable, providing a great night’s rest, although a few guests report mattresses that are too hard or have other minor issues.
Golden Art Hotel is rated as an affordable three-star hotel, offering good value for money with its prime location and quiet setting amidst Hanoi’s vibrant neighborhoods. Guests find it an ideal, reasonably priced option for short stays focused on rest and convenient access to local attractions. While it lacks facilities like a pool or gym, the overall experience remains satisfactory and practical for travelers looking to explore Hanoi affordably.
Splendid Star Grand Hotel and Spa is widely praised for its prime location in the heart of Hanoi’s Old Quarter. Nestled near major attractions like St. Joseph’s Cathedral and Hoan Kiem Lake, it offers guests easy access to shopping, dining and cultural sites. Despite being centrally situated, the hotel is tucked away on a quieter street, providing a peaceful retreat from the bustling city life, making it an optimal base for both sightseeing and business trips.
The breakfast at the hotel is well-received with guests appreciating the variety and quality of offerings that include both Western and Asian options. The diverse buffet features fresh fruit, cereals, eggs and local dishes, making it a delightful start to the day. Though the breakfast room can sometimes feel crowded, overall, the morning meal experience is satisfactory and appreciated.
The rooms are noted for their spaciousness, cleanliness and comfort. Guests frequently benefit from free upgrades to larger accommodations. The beds are particularly praised for their comfort with clean sheets and good quality linen contributing to a restful stay. Although some rooms show signs of aging with dated decor and occasional issues like chipped tiles and mold, they are generally clean and comfortable. Some rooms are dark due to a lack of natural light, but overall, the hotel delivers a positive room experience.
Cleanliness is a mixed bag with many guests praising the daily service and general upkeep of the hotel. However, there are mentions of occasional lapses such as mold, water leaks and unclean carpets. While some bathrooms are outdated, they are usually clean and functional.
The staff consistently receive high marks for their friendliness, attentiveness and professionalism. Key team members like Mr. Harry, Mr. Dong and Ms. Rose are frequently mentioned for their outstanding service. Guests appreciate the staff's helpfulness with luggage organizing tours and providing local tips, contributing to a warm and hospitable environment.
Wi-Fi connectivity at the hotel is mixed. While some guests find it reliable, others report weak and intermittent service, particularly on higher floors and in certain areas like the lifts. This inconsistency means the internet services could use improvement.
The spa services at Splendid Star Grand Hotel and Spa are highly regarded with guests enjoying a variety of treatments and massages. Despite some mentions of the facilities being slightly old, the overall quality and professionalism of the spa staff create a relaxing experience that many guests enjoy.
Families are well catered for with spacious family rooms and additional amenities like partitioned rooms with individual air conditioning and TVs. The staff's friendliness extends to families and the hotel offers babysitting services and takeaway breakfasts, making it a comfortable and convenient option for families traveling with children.
Nightlife enthusiasts will find the hotel's location ideal, as it is within walking distance of numerous bars, cafes and the night market. Despite its central position, the hotel maintains a peaceful atmosphere, allowing for restful nights.
For business travelers, the hotel offers useful amenities like conference rooms and organized transport services. While the Wi-Fi issues could be a drawback, the central location and business-friendly environment are positives.
Accessibility is a convenience with the hotel being easily reachable by taxi, bike or on foot and it is wheelchair accessible, catering to guests with mobility challenges.
While the Splendid Star Grand Hotel and Spa is rated as a four-star establishment, some guests believe it aligns more closely with three-star standards due to certain dated features and room discrepancies. Nonetheless, the competitive rates provide a reasonable value for the experience offered.
Hanoi La Storia Hotel garners significant praise for its strategic location in Hanoi's vibrant Old Quarter. Situated within walking distance of key attractions like the night market and the lake, the hotel offers guests the ideal blend of central accessibility and peaceful retreat. This positioning allows for easy exploration of the city while providing a tranquil escape from its bustling streets. Visitors also commend the hotel's proximity to a variety of dining options, including halal foods, enhancing the overall convenience of their stay.
The hotel's breakfast offerings receive accolades for their quality and variety. Guests frequently laud the freshly prepared options, such as pho, omelets, pancakes and French toast, which are described as generous, hearty and exceeding expectations. Despite some limitations in the menu, particularly for vegetarians, the breakfast experience remains highly recommended with knowledgeable and helpful staff adding to the positive dining experience.
Rooms at Hanoi La Storia Hotel are noted for their cleanliness, modern design and comfort. Despite being on the smaller side, they are efficiently arranged, featuring comfortable beds and well-equipped bathrooms. The daily cleaning service contributes to the overall high standards of cleanliness, ensuring a pleasant environment for guests. While some rooms lack expansive views or proper windows, the hotel's quieter location compensates for these minor drawbacks.
Cleanliness is a strong point for the hotel with guests consistently noting the immaculate condition of both the rooms and common areas. The hotel's commitment to maintaining a spotless, fresh and cozy atmosphere is a frequently highlighted feature, further enhanced by its central yet serene location.
The staff at Hanoi La Storia Hotel are repeatedly praised for their exceptional service. Guests describe the team as attentive, polite and knowledgeable with the ability to assist in various ways, from organizing excursions to providing valuable local advice. The dedication and professionalism of specific staff members, including Tiep and the manager Kiep, leave a lasting impression, contributing to the welcoming and supportive atmosphere of the hotel.
Bedding quality is another standout feature with guests raving about the comfort of the beds. Described as soft, comfy and luxuriously comfortable by Vietnamese standards, the high-quality mattresses and clean linens significantly enhance the guests' overall experience, ensuring a restful night's sleep.
While the hotel is classified as a three-star establishment, it consistently exceeds expectations, particularly in terms of value for money. Despite minor issues such as limited breakfast variety and occasional noise from nearby construction, the hotel's combination of strategic location, exceptional service, clean and comfortable rooms and excellent bedding makes it a highly recommended choice for travelers seeking affordability and comfort in Hanoi.
Mai Charming Hotel and Spa, situated in the vibrant heart of Hanoi's Old Quarter, garners acclaim for its exceptional location. Guests appreciate its proximity to historic attractions like Saint Joseph’s Cathedral and the lively street life, all while maintaining a peaceful retreat atmosphere. The hotel's location makes it easy to explore Hanoi’s cultural sites and enjoy delicious local cuisine, contributing to a pleasurable experience.
The accommodations at Mai Charming Hotel and Spa offer a cozy and clean environment, with guests frequently noting the comfort of the beds and effectiveness of air conditioning. While some rooms may be smaller or lack windows, this feature minimizes street noise, ensuring a quiet stay. The hotel is visually appealing and provides good value for money, further enhanced by the presence of an elevator. Though some facilities might need updating, guests generally find the rooms suitable for a short stay, with the option of a twin room with a balcony for more space.
Guests consistently praise the cleanliness of the hotel, describing it as well-maintained and properly cleaned throughout. The attentive and helpful staff contribute significantly to the positive experience, often leaving a lasting impression despite minor issues like worn towels or areas that could benefit from maintenance.
The hotel's staff standout for their exceptional service and warm hospitality, frequently mentioned for their friendliness and eagerness to assist. Team members like Dulcie, Hailey, Victor, and Ms. Duyen are noted for their attentiveness, often enhancing the guest experience with thoughtful gestures, including complimentary room upgrades and local sightseeing tips. Their proactive approach, such as organizing free walking tours, ensures a memorable stay for guests, making Mai Charming Hotel and Spa a highly recommendable choice for experiencing the best of Hanoi.
JM Marvel Hotel & Spa, located in the vibrant heart of Hanoi’s Old Quarter, garners widespread acclaim from its guests for its strategic location, exceptional services, and welcoming atmosphere. The hotel serves as a perfect base for travelers eager to explore Hanoi, with convenient access to Train Street, Hoan Kiem Lake, and the Night Market, all within a short walk. This prime location allows guests easy access to numerous cafes, restaurants, and historical attractions, enhancing their exploration of the city’s rich culture.
The breakfast experience at JM Marvel is highly praised for its quality and variety, offering a blend of Vietnamese and Western dishes such as pho, omelettes, and fresh juices. Guests appreciate the delicious offerings, noting the breakfast as an ideal way to start their day. Similarly, the hotel's dining options receive commendations, particularly the rooftop bar and restaurant, which serve high-quality Vietnamese and Western cuisine in an inviting atmosphere.
A highlight for many is the comfort and style of the hotel's rooms, which are beautifully decorated with modern amenities, providing a restful retreat. The cleanliness of the hotel is impeccable, ensured by thorough daily cleaning practices, adding to its serene and welcoming ambience. Guests frequently applaud the comfort of the beds and the quality of the bedding, contributing to an exceptional sleeping experience.
The staff at JM Marvel Hotel & Spa are a standout feature, known for their exceptional friendliness and attentiveness. Many guests recall the staff’s dedication to making each stay memorable, providing thoughtful room upgrades and warm hospitality. This dedication extends to the hotel's spa services, which are celebrated for their cleanliness, relaxing atmosphere, and skilled masseuses offering a range of delightful treatments.
The hotel is also noted for being family-friendly, providing spacious accommodations and thoughtful touches that enhance the experience for families and children. Romantic touches for couples are frequently mentioned, with details like room decorations and personalized gestures enhancing the romantic appeal. Overall, JM Marvel Hotel & Spa is praised for its boutique charm, remarkable service, and ability to create lasting impressions, making it an ideal choice for travelers seeking a high-quality stay in Hanoi.
Nestled in the heart of Hanoi's vibrant Old Quarter, Luxury Old Quarter Hotel & Gym offers an exceptional blend of convenience and charm. This prime location places guests within walking distance to key attractions such as Hoan Kiem Lake, St. Joseph's Cathedral and the night market while also providing a peaceful retreat from the bustling streets. The accessibility to diverse dining options, shopping areas and entertainment venues enhances its appeal, making it a superb base for exploring the city.
The hotel’s breakfast experience is well-received with guests appreciating the quality and variety of the made-to-order meals. While some desire a broader menu, the option for room service at no extra charge and early breakfasts for those with morning tours, adds to the convenience. The occasional necessity of having breakfast at a nearby partner hotel due to repairs is generally accepted positively by guests.
Rooms at the Luxury Old Quarter Hotel & Gym consistently receive outstanding feedback for their cleanliness, modern décor and comfort. Guests find the rooms spacious, quiet and beautifully decorated. Daily housekeeping ensures a spotless stay, while bright and modern interiors add to the overall pleasant experience. The well-equipped rooms, complete with cozy beds, further enhance guest satisfaction, providing a restful retreat after a day of exploration.
Cleanliness is a notable strength with the hotel maintaining high standards in both rooms and common areas. The enthusiastic and proactive staff contribute significantly to the clean and welcoming environment. Guests appreciate the meticulous attention to detail, such as neatly folded towels and well-maintained air conditioning.
The hotel staff earn exceptional praise for their friendliness, attentiveness and professional service. Guests frequently mention names like Linda, Chloe and Nancy for their outstanding hospitality, further highlighted by the staff's willingness to assist with bookings and recommendations. This personal and warm service creates a memorable and engaging stay, often making guests feel like VIPs.
The free wifi at the hotel receives generally positive feedback, noted for its reliability and strength, particularly for professional use. Although some guests experience occasional connectivity issues, the overall impression remains favorable.
The gym facilities, while small and described as compact, are appreciated for providing essential equipment for a basic workout. Accessible 24/7, the gym serves its purpose despite its limitations in space and equipment.
For families, the hotel offers accommodating services and facilities, ensuring convenient and comfortable stays. The family-friendly atmosphere is enhanced by spacious family rooms and helpful staff willing to go the extra mile, such as upgrading rooms to keep families together and providing free luggage storage for outbound trips.
The beds are a standout feature, frequently described as very comfortable and perfectly firm, ensuring restful sleep. Guests particularly appreciate the size and quality of the beds and linens, contributing to an overall comfortable experience.
Officially rated as a four-star establishment, Luxury Old Quarter Hotel & Gym receives high praise for surpassing this standard, particularly through its service and hospitality. The fantastic location, clean and well-maintained rooms and exceptional value for money make it a highly recommended choice for travelers. With guests frequently expressing a strong desire to return, the hotel secures its reputation as a favored destination in Hanoi.
Golden Moon Suite Hotel & Travel stands out as a top choice for travelers visiting Hanoi, thanks to its exceptional location, services and amenities. Situated in the heart of Hanoi's historic Old Quarter, the hotel offers easy access to major landmarks such as Hoan Kiem Lake and St. Joseph Cathedral, as well as a plethora of restaurants, shops and spas. Despite its central location, the hotel provides a peaceful haven, being situated on a quieter street.
Guests particularly appreciate the hotel's breakfast offerings, which are frequently celebrated for their quality, variety and the stunning views from the top-floor terrace. The breakfast features a wide array of Vietnamese and Western dishes, freshly prepared to delight diners in a beautiful setting with excellent service.
The rooms at Golden Moon Suite Hotel & Travel have garnered positive reviews for their cleanliness, comfort and functionality. Visitors consistently describe the rooms as very clean, well-maintained and cozy with comfortable beds and sufficient hot water. Although some rooms are smaller than anticipated, the overall functionality and design make for a pleasant stay. Equipped with essential amenities such as good Wi-Fi, air conditioning and tea and coffee facilities, the accommodations ensure a comfortable and convenient experience.
Cleanliness is a standout feature at this hotel with daily housekeeping ensuring spotless conditions. Guests praise the bright, spacious and neatly arranged rooms and despite minor occasional issues, the general consensus remains highly favorable. The friendly and efficient staff further enhance the welcoming atmosphere, consistently noted for their helpfulness and proficiency in English. Staff members like Lily receive specific mentions for their outstanding service, contributing significantly to the positive experience of guests.
The hotel's Wi-Fi service is also well-regarded, described as strong, stable and fast throughout the property, contributing positively to the overall stay.
Lastly, the beds at Golden Moon Suite Hotel & Travel receive commendations for their comfort, ensuring guests a restful night's sleep. Overall, Golden Moon Suite Hotel & Travel excels in providing a clean, comfortable and centrally located accommodation with exceptional hospitality, making it a highly recommended choice for visitors to Hanoi.
Hanoi Paon Hotel Spa & Sky Bar, located in the heart of Hanoi's Old Quarter, is widely celebrated for its prime location that grants easy access to major tourist spots, restaurants and shops. Guests appreciate the balance between being centrally situated and providing a tranquil retreat from the city's hustle and bustle. This convenience, combined with clean and comfortable accommodations, makes it a favored choice for travelers eager to explore Hanoi.
The breakfast experience at the hotel stands out as a highlight with guests frequently praising the varied and delicious buffet that blends international and local Vietnamese dishes. The rooftop setting adds to the charm, offering stunning views over Hanoi, making breakfast a memorable event. Despite some minor issues like limited seating during peak times, the overall sentiment remains extremely positive.
The rooms at Hanoi Paon Hotel Spa & Sky Bar are generally appreciated for their cleanliness and spaciousness. Most guests find the accommodations well-maintained and tidy with modern decor enhancing the ambiance. The junior suites and balcony rooms are particularly favored. However, some guests noted issues with small room sizes, limited natural light and occasional maintenance needs. Nevertheless, the comfortable beds and good quality bathrooms contribute to a pleasant stay.
Cleanliness at the hotel is consistently commended with rooms and facilities like the swimming pool and gym being well-maintained. Daily cleaning and attentive housekeeping further ensure a comfortable and tidy environment for guests.
The staff at Hanoi Paon Hotel Spa & Sky Bar receive exceptional praise for their warm hospitality and efficient service. Guests frequently highlight their friendliness and willingness to assist with everything from organizing tours to catering to specific dietary needs, adding significantly to the overall guest experience.
The free Wi-Fi at the hotel is generally reliable and appreciated by guests, although there are occasional mentions of connectivity issues. The spa facilities are another cherished amenity with guests lauding the quality of the massages and the professional, friendly staff. Despite some disappointment over spa closures, the overall experience is highly positive.
The rooftop gym, although small, is appreciated for being well-equipped and functional, suitable for a quick workout. The rooftop pool is another attractive feature, frequently praised for its clean condition and pleasant atmosphere, despite its smaller size.
Families find Hanoi Paon Hotel Spa & Sky Bar particularly accommodating, thanks to its child-friendly amenities and welcoming staff. The family-friendly atmosphere, combined with comfortable family suites and activities for children, makes it an excellent choice for family vacations.
Business travelers also benefit from the hotel's amenities, such as reliable Wi-Fi, a clean business center and spacious rooms conducive to work.
Overall, Hanoi Paon Hotel Spa & Sky Bar offers an inviting and memorable experience through its prime location, excellent service, comfortable accommodations and various amenities, making it highly recommended for a wide range of travelers.
La Santé Hotel & Spa garnered praise in several areas, making it a favored choice for many visitors seeking both tranquility and accessibility in Hanoi. The hotel enjoys an enviable location near Truc Bach and West Lakes, offering guests a peaceful retreat from the bustling city center while being conveniently close to numerous cafes, restaurants and markets. Its proximity to the Old Quarter allows for easy exploration and the quiet surrounding streets provide a calming atmosphere. Guests also appreciate the strategic location for its proximity to the airport and ease of commuting, along with the pleasant and clean neighborhood.
The breakfast experience at La Santé Hotel & Spa is largely positive. The buffet offers a variety of Vietnamese and Western dishes, often described as abundant, tasty and hearty. While some guests have reported inconsistencies in quality and selection, the presence of friendly and helpful staff enhances the dining experience. Notable mentions include the tasty pho soup and despite occasional closures due to the pandemic, the overall breakfast service received favorable feedback.
Rooms at La Santé Hotel & Spa are frequently commended for their cleanliness, spaciousness and comfort. Guests appreciated the large, comfortable beds and well-equipped amenities, such as air conditioning and tea and coffee facilities. The quiet and spacious rooms often offer nice views, although some guests noted that certain rooms appeared outdated compared to online photos. Nonetheless, cleanliness remained a standout feature with the majority of reviews highlighting the immaculate condition of the rooms and overall maintenance.
The hotel staff receive high marks for their friendliness, helpfulness and attentiveness, contributing significantly to a welcoming and pleasant stay. Many guests praised the exceptional customer service with staff often going above and beyond to assist with various needs. This includes organizing taxis, day trips and ensuring smooth check-in and check-out processes. The staff’s efforts, including their excellent English-speaking skills, were appreciated and added to the overall positive guest experience.
Wi-Fi connectivity at La Santé Hotel & Spa garnered mixed reviews. While many guests found the connection to be stable and reliable in public areas, others reported poor connectivity and unstable internet in some rooms. This indicates room for improvement in ensuring consistent Wi-Fi quality throughout the hotel.
The bed accommodations received a general leaning towards positive feedback. Most guests found the beds to be comfortable and of good quality, contributing to a satisfactory stay experience. However, there were occasional mentions of hard mattresses and conditions of towels that could be improved. Despite these minor issues, the overall sentiment towards the bed comfort remained favorable.
In summary, La Santé Hotel & Spa offers a well-rounded experience with its appealing location, generally positive breakfast offerings, clean and spacious rooms, exceptionally friendly staff and comfortable beds, although improvements in Wi-Fi connectivity and updating certain rooms could enhance guest satisfaction further.
Champton Hanoi Hotel in Hanoi is highly acclaimed by guests for its exceptional location, excellent service, comfortable accommodations and numerous amenities. Situated in the heart of the Old Quarter, the hotel offers direct access to Hanoi's vibrant streets, historic sites and culinary spots, making it an ideal base for exploring the city. Visitors rave about the convenience of the hotel's central positioning with many key attractions within walking distance, including the bustling Hang Bong strip and the iconic train street.
Guests particularly highlight the impressive breakfast, which features a diverse and generous selection of foods, including freshly made omelets, eggs and unique dishes like Pho. The breakfast buffet, noted for its variety and quality, sets a positive tone for the day, further enhanced by the friendly and accommodating staff.
Rooms at Champton Hanoi Hotel are praised for their cleanliness, comfort and spaciousness. The large, cozy beds contribute to restful nights, while the modern amenities, including plenty of charging points and impressive full shower setups, add to the overall positive experience. Even windowless rooms are appreciated for their quiet sleep environment.
The hotel is renowned for its impeccable cleanliness and well-maintained facilities. The attentive cleaning staff ensure high standards of hygiene with both the hotel and its rooms being consistently spotless. This dedication to cleanliness, combined with comfortable accommodations and efficient service, makes Champton Hanoi Hotel a desirable choice for travelers.
The staff at Champton Hanoi Hotel consistently receive high praise for their exceptional service. Described as friendly, helpful and incredibly welcoming, the staff go above and beyond to make stays as comfortable as possible. Guests often highlight the attentive and accommodating nature of the employees, ensuring a positive and memorable experience.
While the gym receives mixed feedback with some guests appreciating its decent equipment and air-conditioned environment, others note the need for a makeover and more equipment. Similarly, the rooftop pool, though small, is praised for its cleanliness and stunning city views, particularly at sunset, providing a tranquil escape for relaxation.
Families find Champton Hanoi Hotel to be a great choice with large family rooms and a friendly staff ready to assist with any needs. The swimming pool is popular among younger guests, enhancing the overall family-friendly environment.
Overall, Champton Hanoi Hotel stands out for its prime location, exceptional service, comfortable accommodations and additional amenities, making it a highly recommended choice for travelers seeking a memorable stay in Hanoi.
Le Jardin Hotel Haute Couture in Hanoi provides an exceptional experience that combines luxury, comfort, and convenience. Its superbly strategic location offers guests a peaceful retreat while remaining close to major attractions, local food, shopping, and cultural landmarks. Away from the bustling Old Quarter, the hotel balances tranquility with easy access to the vibrant city center.
Guests consistently praise the hotel's dining offerings, starting with a breakfast that is both plentiful and varied, catering to diverse dietary preferences including vegan options. Served with attentive service and stunning views of West Lake, the breakfast experience is highlighted for its quality and delicious array. The dinner experiences are equally commendable, with a luxurious atmosphere, exceptional service, and a well-curated wine selection enhancing the superb dining options. Enjoying drinks at the rooftop bar further complements the culinary offerings with spectacular views.
The rooms at Le Jardin Hotel Haute Couture are spacious, comfortable, and exceptionally clean, equipped with modern amenities and elegant decor that create a serene and luxurious atmosphere. Guests appreciate the beds for their unmatched comfort, often described as sleeping on clouds, contributing to restful nights. The hotel's new facade complements the well-maintained interior spaces, offering impressive city views from the rooftop.
Cleanliness is a hallmark of this hotel, with visitors consistently noting the immaculate conditions throughout the facilities. The staff stand out for their exceptional service and friendliness, offering personalized assistance and thoughtful gestures that elevate the guest experience. Their professionalism and warm hospitality are key factors in making stays memorable.
Le Jardin also offers reliable Wi-Fi, though occasionally variable in speed, alongside well-equipped gym facilities praised for their effectiveness. The stunning rooftop pool provides breathtaking city views, hosting guests for relaxation and enjoyment, despite occasional maintenance inconveniences.
Despite some ambiguity around its official star rating, Le Jardin is often compared to a five-star establishment due to its excellent service and high standards, making it a top choice in Hanoi. The hotel successfully blends luxury with great value, offering guests comfort and memorable experiences in the heart of Vietnam.
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