Old Quarter Charm Hotel is highly regarded for its prime location in the heart of Hanoi's Old Quarter, providing easy access to the city's major attractions and vibrant local life. Guests can enjoy a leisurely stroll to nearby cafes, restaurants, and cultural hotspots such as Hoan Kiem Lake and Dong Xuan Market. Despite its central location, the hotel offers a peaceful retreat with quiet, comfortable rooms. The attentive and friendly staff, including notable team members like Lâm, Kièn, Mai, and Tuèn, are frequently praised for their excellent service and English proficiency, making guests feel valued and well-catered to throughout their stay.
The breakfast experience at the hotel's rooftop restaurant is a significant highlight, with guests raving about the delicious variety of both Western and Vietnamese dishes, complemented by picturesque city views. The spacious and clean rooms, equipped with amenities like air conditioning and Wi-Fi, offer a comfortable environment, although some occasional discrepancies between room expectations and reality are noted. The beds are particularly commended for their comfort, providing a cozy and restful space after a day's exploration.
While the hotel's general service and location receive high marks, there are mentions of areas needing improvement, such as outdated facilities and some cleanliness issues. The Wi-Fi experience varies, with most guests enjoying a good connection, notwithstanding occasional disruptions. Despite these minor setbacks, the hotel's affordability, unique charm, and homely atmosphere make it a recommended choice for travelers looking for quality and warmth in Hanoi.
Hanoi La Storia Hotel garners significant praise for its strategic location in Hanoi's vibrant Old Quarter. Situated within walking distance of key attractions like the night market and the lake, the hotel offers guests the ideal blend of central accessibility and peaceful retreat. This positioning allows for easy exploration of the city while providing a tranquil escape from its bustling streets. Visitors also commend the hotel's proximity to a variety of dining options, including halal foods, enhancing the overall convenience of their stay.
The hotel's breakfast offerings receive accolades for their quality and variety. Guests frequently laud the freshly prepared options, such as pho, omelets, pancakes and French toast, which are described as generous, hearty and exceeding expectations. Despite some limitations in the menu, particularly for vegetarians, the breakfast experience remains highly recommended with knowledgeable and helpful staff adding to the positive dining experience.
Rooms at Hanoi La Storia Hotel are noted for their cleanliness, modern design and comfort. Despite being on the smaller side, they are efficiently arranged, featuring comfortable beds and well-equipped bathrooms. The daily cleaning service contributes to the overall high standards of cleanliness, ensuring a pleasant environment for guests. While some rooms lack expansive views or proper windows, the hotel's quieter location compensates for these minor drawbacks.
Cleanliness is a strong point for the hotel with guests consistently noting the immaculate condition of both the rooms and common areas. The hotel's commitment to maintaining a spotless, fresh and cozy atmosphere is a frequently highlighted feature, further enhanced by its central yet serene location.
The staff at Hanoi La Storia Hotel are repeatedly praised for their exceptional service. Guests describe the team as attentive, polite and knowledgeable with the ability to assist in various ways, from organizing excursions to providing valuable local advice. The dedication and professionalism of specific staff members, including Tiep and the manager Kiep, leave a lasting impression, contributing to the welcoming and supportive atmosphere of the hotel.
Bedding quality is another standout feature with guests raving about the comfort of the beds. Described as soft, comfy and luxuriously comfortable by Vietnamese standards, the high-quality mattresses and clean linens significantly enhance the guests' overall experience, ensuring a restful night's sleep.
While the hotel is classified as a three-star establishment, it consistently exceeds expectations, particularly in terms of value for money. Despite minor issues such as limited breakfast variety and occasional noise from nearby construction, the hotel's combination of strategic location, exceptional service, clean and comfortable rooms and excellent bedding makes it a highly recommended choice for travelers seeking affordability and comfort in Hanoi.
Hanoi La Palm Premier Hotel & Spa provides guests with an overwhelmingly positive experience, thanks to its exceptional location, comfortable accommodations, and excellent service. Situated in the heart of Hanoi's Old Quarter, the hotel offers easy access to major attractions such as Hoan Kiem Lake, the Water Puppet Theater, and Saint Joseph Cathedral. Despite its central position amidst bustling streets lined with local restaurants and cafes, the hotel ensures a peaceful retreat, making it an ideal base for exploring the city.
Guests consistently compliment the hotel’s breakfast, which offers a delicious and varied selection of both Vietnamese and European options. While the breakfast area is small, the quality and variety of food, catered even to vegetarians, generally satisfy guests, starting their days on a pleasant note.
The hotel's rooms receive high praise for their spaciousness, cleanliness, and comfort, with many guests appreciating the comfortable beds and effective air conditioning. Even though some minor updates to decor and fixtures are suggested, the overall room experience remains positive. The hotel's cleanliness standards are impeccable, further enhancing its appeal as a serene and comfortable oasis in the bustling city.
The staff at Hanoi La Palm Premier Hotel & Spa stand out as a key highlight, frequently lauded for their friendliness, attentiveness, and proficiency in English. They go above and beyond to assist guests, with many noting top-notch service as a defining aspect of their stay.
While the WiFi connectivity has mixed reviews, with some guests experiencing spotty signals, others found it satisfactory. The hotel's spa offerings are highly praised, with quality massages and reasonable pricing providing a wonderful escape for relaxation.
Family travelers find the hotel accommodating and family-oriented, with spacious rooms and a staff willing to meet special requests. Although some family rooms have no elevator access, the hotel compensates by providing a comfortable and enjoyable environment.
Despite a few structural and expectation-related concerns regarding its four-star rating, the overall sentiment toward Hanoi La Palm Premier Hotel & Spa is positive. Its comfortable beds, friendly service, and unbeatable location make it a popular choice for visitors seeking a convenient and enjoyable stay in Hanoi.
The Hanoi Center Silk Premium Hotel & Spa & Travel earns consistently positive reviews from guests, highlighted by its strategic location in Hanoi's Old Quarter. Visitors appreciate the hotel's proximity to major attractions such as Hoàn Kiếm Lake and St Joseph's Cathedral, while the quiet side street location provides a tranquil retreat from the city's hustle and bustle. The ease of accessing vibrant restaurants, cafes and cultural sites on foot further enhances the hotel's appeal.
Although the hotel does not offer on-site breakfast, guests find convenient alternatives nearby with local and western dishes available. Despite this limitation, the hotel's location continues to receive acclaim for its practicality and convenience.
Rooms at the hotel are frequently praised for their cleanliness, spaciousness and modern decor. Guests highlight the well-maintained, comfortable accommodations, complete with thoughtful amenities and functional bathrooms. Some rooms offer impressive views, especially those with balconies. The overall room experience is seen as good value for money, suitable for both individuals and families.
Cleanliness is a standout feature at the Hanoi Center Silk Premium Hotel & Spa & Travel. The hotel maintains high standards of hygiene with guests regularly noting the spotless rooms and common areas. The attentive staff promptly address any minor issues, further reinforcing the hotel's commitment to providing a clean and pleasant environment.
The staff at this hotel are repeatedly commended for their exceptional hospitality. Described as friendly, helpful and welcoming, the team goes above and beyond to ensure a comfortable stay. Their enthusiasm and positive attitude contribute significantly to the hotel's inviting atmosphere. Particular staff members receive special mentions for their outstanding service and excellent English communication skills.
For families, the hotel is highly recommended. It offers spacious and interconnected room options, accommodating larger groups comfortably. Families appreciate the convenient logistics, such as airport pickups and thoughtful touches like providing a room to freshen up before departure. The hotel proves to be an ideal base for family trips in Hanoi.
Comfortable beds are a notable feature with guests frequently mentioning the very comfortable, large beds that contribute to a restful sleep. The quality of the bedding, including pillows with varying firmness, adds to the overall comfort.
Overall, the Hanoi Center Silk Premium Hotel & Spa & Travel provides a well-located, clean and welcoming experience, reminiscent of a higher-star establishment. Guests express high levels of satisfaction, emphasizing the excellent value for money, prime location and the warm hospitality, resulting in a strong willingness to return.
Ambassador Hanoi Hotel & Spa is highly praised for its exceptional location in the heart of Hanoi's vibrant Old Quarter. Guests appreciate the hotel's proximity to key attractions, historic sites, bustling markets and a variety of dining options, making it an ideal starting point for exploring the city. The prime location allows easy access to cultural landmarks, street food alleys and night markets, enhancing the overall Hanoi experience.
The rooms at the hotel are noted for their cleanliness, spaciousness and modern amenities. Beds are described as very comfortable and the rooms are well-equipped with facilities such as refrigerators, tea-making sets and hairdryers. Although some guests mention issues with room size, lack of natural light and occasional noise from construction, the attentive staff is quick to address any concerns.
Cleanliness is a standout feature with guests frequently highlighting the immaculate condition of the rooms and common areas. The daily cleaning services ensure a consistently pleasant stay. Despite minor criticisms of the elevator and occasional mustiness, the hotel's overall cleanliness and well-maintained environment receive high praise.
The staff at Ambassador Hanoi Hotel & Spa is often mentioned as a highlight of the stay. Guests commend the team, including standout members like Lee and Mai, for their friendliness, helpfulness and professionalism. The staff's attentiveness and quick service contribute to a welcoming atmosphere, making guests feel well-cared for throughout their stay.
While there is disappointment over the lack of an in-house breakfast facility, nearby cafes and bakeries provide convenient alternatives. The hotel's WiFi service receives mixed reviews with some guests experiencing issues with slow speeds and weak signals, particularly in the rooms.
For families, the hotel offers spacious and accommodating rooms with options for family connecting rooms and rooms with balconies. The staff's attention to detail and helpfulness make it a favorable choice for family stays.
Those interested in Hanoi's nightlife will find the hotel's location advantageous with easy access to bars, night markets and cafes, while still ensuring a peaceful night's sleep. Although construction noise is occasionally mentioned, it does not significantly impact the overall experience.
Despite some signs of age and a few service-related criticisms, Ambassador Hanoi Hotel & Spa offers a comfortable and clean stay with excellent value for its three-star rating. The positive feedback from guests highlights it as a good, budget-friendly option for travelers wanting to immerse themselves in the dynamic atmosphere of Hanoi's Old Quarter.
The JW Marriott Hotel Hanoi is a top choice for travelers looking for a luxurious and comfortable stay in Hanoi. The hotel's buffet breakfast is highly praised by guests for its quality and variety with many calling it the best buffet they've had in the city. The rooms are modern, spacious and well-designed with beautiful views even on air-polluted days. The hotel's cleanliness is also a highlight with many guests calling it the cleanest hotel they've ever stayed in. The staff is described as remarkable, courteous, helpful and dedicated to their guests' comfort and satisfaction with many guests mentioning specific employees by name. Overall, the JW Marriott Hotel Hanoi is a great option for travelers looking for a clean, comfortable and luxurious stay in Hanoi.
Pan Pacific Hanoi is a well-located hotel with a lot to offer for a comfortable and pleasant stay in Hanoi. The hotel provides the best view of Truc Bach Lake and the West Lake and some rooms feature a lake-facing view for a tranquil stay. The breakfast at Pan Pacific Hanoi has received mostly positive feedback from guests with a great and excellent selection of delicious food. The Pan Pacific Hanoi boasts stunning rooms with spotless interiors and beautiful views, although some guests noted that the rooms look a bit dated and could use an upgrade. The hotel is known for its exceptional cleanliness and hospitality with guests raving about the spotless and beautiful rooms. Guests who've stayed at the Pan Pacific Hanoi have praised the hotel staff for their exceptional customer service with the personnel described as engaging, well-trained and tremendously helpful. The Pan Pacific Hanoi hotel boasts an impressive and well-maintained swimming pool and gym area with both indoor and heated options available. Despite one guest noting slight dirtiness in the pool water, many others commented on the cleanliness and spaciousness of the pool. Overall, Pan Pacific Hanoi is a great choice for visiting great places in Hanoi with excellent rapport qualité prix and well situated for a quiet location outside the center but still close to points of interest.
Apricot Hotel in Hanoi is widely praised for its prime location, elegant accommodations, and exceptional service. Situated right in front of the scenic Hoan Kiem Lake, the hotel provides guests with easy access to the historic Old Quarter, bustling nightlife, and numerous attractions, making it an ideal choice for those looking to explore the heart of Hanoi. The beautifully furnished rooms, although at times noted for their compactness, are consistently clean, comfortable, and well-appointed, offering picturesque views that enhance the luxurious experience.
The hotel excels in its breakfast offerings, where both quality and variety are lauded. The extensive buffet caters to a wide range of tastes, including Western and Eastern cuisines, with special mentions for the delicious Vietnamese coffee and pho noodle soup. The dining experience is enriched by the friendly and attentive staff, who contribute significantly to the overall positive atmosphere.
Cleanliness is a standout feature at Apricot Hotel, with guests frequently highlighting the pristine condition of both the rooms and facilities. The high standards of hygiene are maintained alongside meticulous décor, providing a serene and welcoming atmosphere throughout the hotel. This attention to detail is complemented by the staff's exceptional service, noted for their professionalism, friendliness, and efficiency.
While the hotel's Wi-Fi service receives mixed reviews, other amenities like the rooftop pool offer an enchanting retreat with stunning views of the city skyline and Hoan Kiem Lake. The rooftop bar adds to the charm, providing a relaxing backdrop for guests to unwind. The bed facilities are another highlight, with guests praising their comfort and the availability of a pillow menu for added luxury.
Apricot Hotel is often described as offering five-star sophistication, particularly praised for its luxurious offerings and value for money. While some guests debate its five-star classification, the majority recognize its impressive service and amenities, recommending it as a top choice for travelers seeking a high-end experience in Hanoi. Overall, Apricot Hotel is regarded as a gem in the city, providing an enriching and memorable stay for its guests.
The Hanoi Daewoo Hotel is a luxurious five-star hotel with exceptional facilities and service, living up to its reputation. Guests enjoy the central location, friendly staff and fantastic conference facilities. The breakfast receives mixed reviews but is worth trying with a varied selection and quality options. Rooms are spacious, clean and comfortable, although some may have outdated decor. The hotel is mostly well-maintained and clean with friendly and effective cleaning staff. The staff is highly praised for being attentive, friendly and helpful, providing top-level service, despite some negative reviews about the concierge and reception staff. Additionally, the hotel boasts a great swimming pool with a picturesque view, making it one of the highlights of the hotel experience. Overall, the Hanoi Daewoo Hotel is an excellent choice for those seeking a convenient and luxurious base for exploring Hanoi.
Hanoi Center Silk Hotel & Travel benefits greatly from its prime location in Hanoi’s Old Quarter, particularly on Beer Street. This central position affords guests easy access to the city's vibrant nightlife, night markets, Hoan Kiem Lake and a variety of dining options. Guests appreciate how conveniently they can explore the bustling streets, while still enjoying a peaceful night's sleep. The hotel's breakfast receives mixed reviews with many praising the quality and taste of freshly prepared dishes like eggs, shakes and pancakes, as well as the availability of both Western and Vietnamese options. However, some guests have noted the need for greater variety and better organization.
The abundance of nearby restaurants, bars and markets makes it an excellent choice for food enthusiasts with a diverse range of culinary experiences readily available. The rooms are generally described as spacious, clean and comfortable, featuring modern amenities like smart TVs and hot showers. The connecting family rooms are particularly favored. Nevertheless, some guests have experienced issues such as misleading room descriptions, poor maintenance, outdated furniture and noise disruptions, especially from the lively Beer Street outside.
Cleanliness throughout the hotel is usually praised with guests noting the high standards of housekeeping and the fresh appearance of the rooms. However, there are occasional lapses in maintenance and room cleanliness. The staff at Hanoi Center Silk Hotel & Travel are frequently commended for their friendliness, helpfulness and professionalism. Specific staff members are mentioned often for their exceptional service, contributing significantly to a welcoming and pleasant stay.
The WiFi service has mixed reviews, being reliable and functional for many guests but inconsistent in certain areas of the hotel. The spa services also receive varied feedback with some guests enjoying the massages and convenience, while others feel the quality does not justify the cost.
For families, the hotel is well-located for older children but may pose challenges for those with young kids due to noise and room sizes. The staff’s attentiveness and the availability of family-friendly amenities do enhance the family experience. The hotel’s setting amidst the vibrant nightlife is ideal for those looking to immerse themselves in Hanoi's nocturnal energy, though it may be less suitable for light sleepers or those seeking a quieter environment.
The beds at the hotel evoke a mixed response with many guests finding them comfortable and conducive to a good night's sleep, while others report discomfort due to bed firmness or issues with temporary beds. While the hotel aims to offer a four-star experience, guest feedback suggests that while there are high points in service and location, there are areas needing improvement to fully meet the expectations of a four-star standard.
InterContinental Hanoi Landmark72 by IHG, is a high-end hotel located outside of the busy Old Quarter, providing a peaceful oasis away from the tourist crowds. While some guests note that it may not be the most convenient location for sightseeing, others appreciate the hotel's modern facilities and calm atmosphere. The breakfast receives glowing reviews from guests with top-notch and wonderful options and friendly staff adding to the experience. The guest rooms start on the 63rd floor, offering stunning views of the city skyline and are large, impeccably clean and comfortable. The staff receives high praise from guests with many describing them as friendly, kind, extremely helpful and professional. Overall, the hotel provides a comfortable and convenient stay with top-notch service.
Super Candle Hotel offers a great stay experience with comfortable, clean rooms and friendly, accommodating staff. Guests have consistently praised the hotel's breakfast buffet which offers delicious and varied options, including local dishes. While some guests found the rooms to be small, they are generally considered spacious and can be upgraded upon request. The hotel's staff have been highly praised for their excellent customer service and willingness to go the extra mile to ensure guests have a comfortable and enjoyable stay. The hotel facilities are generally satisfactory with some guests noting the age of the furnishings and decor but finding no major inconveniences. Overall, Super Candle Hotel provides a pleasant and relaxing environment for guests to unwind in.
Gallant Hotel offers a strategic and tranquil retreat for travelers in Hanoi, balancing accessibility with serenity. Situated slightly away from the bustling tourist center, it provides convenient travel to central attractions by car or motorbike within ten minutes and easy access to transport links like the nearby bus station. The hotel's proximity to local markets and Ta Hien beer street invites exploration, despite the surrounding neighborhood being less lively.
The rooms at Gallant Hotel are spacious, beautifully designed, and consistently praised for their cleanliness. Guests appreciate the comfortable beds, well-appointed bathrooms, and additional features like bathtubs. The hotel maintains high standards of cleanliness, with pristine linens and towels, contributing to a comfortable and welcoming stay. The efficient laundry service further enhances the guest experience.
Cleanliness is a standout feature, with guests highlighting the well-maintained and spacious rooms. The responsive and friendly staff contribute positively, efficiently handling requests and upholding the hotel’s standards. While minor issues like stained sheets and odors occasionally arise, they do not detract significantly from the overall favorable impression.
The staff at Gallant Hotel are known for their accommodating and enthusiastic service. They offer support at all hours, creating a welcoming atmosphere. Although language barriers sometimes pose challenges, the staff remains committed to assisting guests to their utmost ability. This dedication, combined with the hotel's advantageous location and serene environment, makes Gallant Hotel a commendable choice for travelers seeking comfort, cleanliness, and supportive service during their stay.