Lotte Hotel Hanoi is a luxurious and exceptional hotel that provides a five-star experience at an affordable price. Guests enjoyed the hotel's prime location, which is conveniently connected to Lotus Shopping Mall and surrounded by shops, markets and restaurants, making it a great base for exploring the city and not having to worry about finding shopping or dining options nearby. The hotel's breakfast was described as superb, offering a wide variety of dishes that catered to Korean and Western tastes. Moreover, Lotte Hotel Hanoi offers a luxurious experience with clean and spacious rooms that provide great views of Hanoi from the high floors. Additionally, guests praised the hotel for its impeccable cleanliness and exceptional staff service, which provided amazing customer service. Lotte Hotel Hanoi's pool, spa and Skybar were also exceptional, providing guests with a pleasant and relaxing atmosphere. Finally, for those looking for a romantic setting, the hotel offers breathtaking views from the 58th floor, high-quality jazz performances and rooftop ambiance that exceeded guests' expectations.
Meliá Hanoi is a highly recommended hotel for those looking for a centrally located option in Hanoi. The hotel's location is convenient for exploring the city and is within walking distance of many attractions. The breakfast buffet is exquisite with a wide selection of both western and Asian food of excellent quality. The rooms are spacious, well-maintained and comfortable with modern furniture and equipment. The hotel is known for its exceptional cleanliness with guests praising the hotel's overall cleanliness and well-kept rooms. The staff is friendly, accommodating and highly welcoming, providing exceptional service and warm hospitality. The beds are exceptionally comfortable with a wide selection of pillows available. While some guests have criticized the worn-out decor, the hotel offers great value for money and is a true 5-star experience. Overall, Meliá Hanoi promises to be a restful and comfortable experience for guests.
The JW Marriott Hotel Hanoi is a top choice for travelers looking for a luxurious and comfortable stay in Hanoi. The hotel's buffet breakfast is highly praised by guests for its quality and variety with many calling it the best buffet they've had in the city. The rooms are modern, spacious and well-designed with beautiful views even on air-polluted days. The hotel's cleanliness is also a highlight with many guests calling it the cleanest hotel they've ever stayed in. The staff is described as remarkable, courteous, helpful and dedicated to their guests' comfort and satisfaction with many guests mentioning specific employees by name. Overall, the JW Marriott Hotel Hanoi is a great option for travelers looking for a clean, comfortable and luxurious stay in Hanoi.
InterContinental Hanoi Westlake by IHG is a beautiful international luxury hotel located on the West Lake, making it one of the best locations in Hanoi. Guests have raved about its peaceful surroundings and being close to the city center. The hotel's breakfast is fabulous with a good variety of options and high quality, as well as the Italian and Vietnamese restaurants receiving high praise as well. All rooms offer beautiful views of the lake and are clean and comfortable with all amenities available. The staff is friendly, thoughtful and accommodating, adding to the excellent staycation experience. The pool area is amazing, although some reviewers note there may be a shortage of seating during busy holiday weekends. The hotel is recommended for a memorable stay in Hanoi, however, some guests find the prices to be a bit high. Despite this, the hotel maintains the Vietnamese charm and offers a wonderful luxury experience.
Pan Pacific Hanoi is a well-located hotel with a lot to offer for a comfortable and pleasant stay in Hanoi. The hotel provides the best view of Truc Bach Lake and the West Lake and some rooms feature a lake-facing view for a tranquil stay. The breakfast at Pan Pacific Hanoi has received mostly positive feedback from guests with a great and excellent selection of delicious food. The Pan Pacific Hanoi boasts stunning rooms with spotless interiors and beautiful views, although some guests noted that the rooms look a bit dated and could use an upgrade. The hotel is known for its exceptional cleanliness and hospitality with guests raving about the spotless and beautiful rooms. Guests who've stayed at the Pan Pacific Hanoi have praised the hotel staff for their exceptional customer service with the personnel described as engaging, well-trained and tremendously helpful. The Pan Pacific Hanoi hotel boasts an impressive and well-maintained swimming pool and gym area with both indoor and heated options available. Despite one guest noting slight dirtiness in the pool water, many others commented on the cleanliness and spaciousness of the pool. Overall, Pan Pacific Hanoi is a great choice for visiting great places in Hanoi with excellent rapport qualité prix and well situated for a quiet location outside the center but still close to points of interest.
The Sheraton Hanoi Hotel is highly recommended by guests who have stayed there. The breakfast is a standout feature with a vast buffet and friendly staff who recommend dishes and bring them to the table. The rooms are spacious, clean and comfortable with excellent amenities such as a Grohe rain shower. The staff are professional, attentive and friendly with Ms. My, the Club Lounge Manager, being particularly helpful and professional. Overall, the hotel is well-kept with excellent facilities and a high standard of both facility and staff.
The Hanoi Daewoo Hotel is a luxurious five-star hotel with exceptional facilities and service, living up to its reputation. Guests enjoy the central location, friendly staff and fantastic conference facilities. The breakfast receives mixed reviews but is worth trying with a varied selection and quality options. Rooms are spacious, clean and comfortable, although some may have outdated decor. The hotel is mostly well-maintained and clean with friendly and effective cleaning staff. The staff is highly praised for being attentive, friendly and helpful, providing top-level service, despite some negative reviews about the concierge and reception staff. Additionally, the hotel boasts a great swimming pool with a picturesque view, making it one of the highlights of the hotel experience. Overall, the Hanoi Daewoo Hotel is an excellent choice for those seeking a convenient and luxurious base for exploring Hanoi.
Situated in Hanoi's vibrant Old Quarter, MK Premier Boutique Hotel is lauded for its prime location, offering guests easy access to the city's historic sites and bustling streets. Visitors appreciate the proximity to notable attractions such as Ta Hien Street and the lively night market, as well as the plethora of local cafes and eateries, making it an ideal choice for those eager to immerse themselves in the local culture. The hotel's central location, combined with welcoming staff and a stunning rooftop, guarantees a comfortable stay amidst the city's dynamic atmosphere.
Guests frequently praise the hotel's breakfast for its extensive and delightful offerings, featuring a harmonious blend of international options and authentic Vietnamese cuisine, with standout items like pho and homemade yogurt. The variety caters to diverse tastes, and many enjoy dining on the rooftop terrace, which provides pleasant views, enhancing the breakfast experience. Although not included in the room price, the quality and satisfaction with the breakfast significantly contribute to the overall positive stay, with some visitors even declaring it the best meal during their travels in Vietnam.
The hotel's rooms are celebrated for their spaciousness, cleanliness, and thoughtful decor, offering a restful and comfortable environment. Luxury rooms are particularly noted for being expansive and well-equipped with modern amenities, including impressive bathrooms featuring large tubs and private saunas. While a few rooms lack windows, the majority are bright and airy, ensuring a cozy ambiance that guests appreciate. The exceptionally comfortable beds and bedding further enhance the relaxing experience.
Cleanliness is another strong point for MK Premier Boutique Hotel, with numerous guests praising the maintained and inviting state of the facilities. Despite occasional minor issues, the hotel's commitment to a hygienic and tidy setting is evident, fostering a welcoming retreat for visitors amidst Hanoi's bustling streets.
The staff consistently receive high accolades, often described as friendly, attentive, and dedicated to ensuring guests have a pleasant experience. Special mentions of staff members illustrate the team’s exceptional service and the personalized care they offer visitors. Their courteous and supportive nature often leads to return visits, and alongside the popular rooftop bar, the staff contribute greatly to the overall enjoyment and positive experience at the hotel.
Overall, MK Premier Boutique Hotel is highly commended for offering a luxurious sleep experience, with guests consistently raving about the comfort of the beds and pillows, further adding to the hotel's appeal. Amid travel adventures, visitors can expect a superb sleep experience, complemented by beautifully clean rooms and services like luggage storage, assuring a restful and cozy stay.
InterContinental Hanoi Landmark72 by IHG, is a high-end hotel located outside of the busy Old Quarter, providing a peaceful oasis away from the tourist crowds. While some guests note that it may not be the most convenient location for sightseeing, others appreciate the hotel's modern facilities and calm atmosphere. The breakfast receives glowing reviews from guests with top-notch and wonderful options and friendly staff adding to the experience. The guest rooms start on the 63rd floor, offering stunning views of the city skyline and are large, impeccably clean and comfortable. The staff receives high praise from guests with many describing them as friendly, kind, extremely helpful and professional. Overall, the hotel provides a comfortable and convenient stay with top-notch service.
Pullman Hanoi is a great hotel option for those looking for a convenient location close to shopping centers and malls. The breakfast is exceptional with a great selection of buffet options and the staff is friendly and welcoming. The rooms are generally spacious and clean with comfortable beds, although some updates to the decor and facilities would enhance the experience. The staff is a standout feature with many guests singling out specific staff members for praise. The pool area has mixed reviews, but overall, the hotel offers luxurious and superb facilities and services. Despite some opinions that the hotel did not meet 5-star standards, guests praised the hotel as a 5-star retreat that they could imagine living in permanently.
Sofitel Legend Metropole Hanoi is an award-winning French colonial-style hotel set in the heart of Hanoi, close to Hoan Kiem Lake and the gorgeous Opera House. It features 364 luxurious and elegantly appointed rooms and suites divided into two wings, a more traditional, colonial-style one and a more modern one. Due to its lavish interiors, the hotel has been a popular destination for the most successful events and business meetings, while its close proximity to many important attractions and sights of the city make it a favourite destination for many travellers.
Summary of reviews
The Sofitel Legend Metropole Hanoi is a luxurious and historic hotel that offers exceptional service and amenities. Its location is ideal for exploring Hanoi's cultural offerings and the hotel's traditional charm and colonial architecture are sure to impress visitors. The breakfast receives rave reviews with guests praising the variety and freshness of the options available. While the dinner receives mixed reviews, the hotel's various restaurants offer great food and special menus. The rooms are well-appointed and kept clean with comfortable beds and stylish decor. The hotel's cleanliness is impeccable and the staff is top-notch with guests raving about their attentiveness, helpfulness and kindness. The pool area provides a tranquil and elegant environment for guests to relax and the hotel's bedding receives high praise for its comfort and quality. Overall, the Sofitel Legend Metropole Hanoi is a must-stay for those who appreciate luxury, history and exceptional service.
Hanoi Center Silk Boutique Hotel & Travel enjoys an exceptional location in the heart of Hanoi's Old Quarter, making it an ideal base for exploring the city's rich cultural and historic landmarks. Guests appreciate its central yet peaceful setting, offering easy walking access to prominent attractions like Hoan Kiem Lake and St. Joseph's Cathedral, as well as numerous cafes, restaurants and shops.
The breakfast experience receives mixed feedback; while some guests find it delicious and a highlight of their stay, others mention logistical challenges and a lack of on-site breakfast services. However, the quality of breakfast, when available, often leaves a positive impression.
The rooms are consistently praised for their cleanliness, comfort and beautiful Viet-style decor. Visitors find them spacious, well-equipped and soundproofed, ensuring a quiet stay despite the bustling surroundings. Upgraded rooms with balconies offer stunning views and the beds are frequently highlighted as large and exceptionally comfortable.
Cleanliness is a standout feature with numerous reviews commending the spotless condition of the rooms and public areas. The hotel maintains high standards of hygiene, contributing to a pleasant and comfortable stay.
The staff at Hanoi Center Silk Boutique Hotel & Travel are frequently lauded for their friendliness, helpfulness and attentiveness. They are proficient in multiple languages and go above and beyond to ensure a smooth and enjoyable experience for guests. Special mentions of staff members like Lydia, Kevin and Josie underscore the team's dedication to outstanding hospitality.
Wi-Fi connectivity receives mixed reviews with some guests finding it adequate, while others report weak signals or lack of access. Despite this, other amenities like hot showers and air conditioning generally function well.
While the hotel does not have an in-house spa, guests can access numerous high-quality spa services nearby. The exceptional recommendations from staff ensure an enjoyable and delightful spa experience just a short distance away.
The gym is described as small and basic but functional for quick workouts. Some appreciated having access to it, though issues with availability and cleanliness were noted.
Family-friendliness receives mixed reviews. While some guests find it suitable for family vacations, others cite inaccuracies with room descriptions and lack of specific family-oriented amenities. However, the hotel's quiet location and foundation of a family-friendly environment satisfy many.
Overall, the hotel is seen as offering good value, comfort and luxury. The reception staff consistently receives high praise for providing five-star service, enhancing the overall experience. For business travelers, the hotel offers excellent value and facilities tailored to business needs, despite the occasional inconvenience of travel time to the city center.
In summary, Hanoi Center Silk Boutique Hotel & Travel stands out for its prime location, clean and comfortable rooms, exceptional staff service and excellent value, making it a recommended choice for various types of travelers.
Hanoi Center Silk Lullaby Hotel and Travel, situated in the heart of Hanoi's Old Quarter, provides travelers with a strategic and prime location for exploring the city’s numerous attractions. Notable highlights include easy access to the famed Train Street, Hoan Kiem Lake, and various cultural landmarks, all while maintaining a tranquil and peaceful atmosphere amidst the bustling city. Guests consistently praise the hotel’s proximity to local sights, restaurants, and the vibrant social scene Hanoi is known for, making it an excellent starting point for both new adventures and revisits.
The hotel's rooms are a standout feature, celebrated for their spaciousness, cleanliness, and modern decor. Guests appreciate the practical amenities such as air conditioning, refrigerators, and smart TVs, and particularly commend the comfort and quality of the beds, often described as super comfy and comparable to sleeping on a cloud. Though the bathrooms may be small and facilities slightly dated, the overall value and comfort remain high.
Another key strength is the exceptional staff, whose warmth and hospitality transform a simple stay into a welcoming home-away-from-home experience. The team's attentiveness, cheerful demeanor, and readiness to assist with travel arrangements significantly enhance the guest experience, leaving many feeling valued and well cared for.
While breakfast is served off-site at a sister hotel, guests generally find satisfaction in the quality of the offerings and appreciate the staff's helpfulness in recommending local alternatives. The cleanliness and attentive service contribute to the positive atmosphere, despite minor maintenance issues and occasional internet instability.
Hanoi Center Silk Lullaby Hotel and Travel is especially well-suited for families, boasting well-appointed family rooms and accommodating up to five guests comfortably, with staff going above and beyond to assist with various needs. The hotel offers excellent value for money, providing a budget-friendly option for travelers seeking comfort and convenience without sacrificing cultural immersion in Vietnam’s capital.
Lucky Buddha Inn Villa offers guests a peaceful escape from the bustling city life of Hanoi, nestled in the serene neighborhood of Long Bien. Its location grants convenient access to public transport and is situated just across the river, providing stunning views of Hanoi's skyline from the rooftop. The proximity to a nearby mall also makes it an ideal spot for families. Guests appreciate the tranquility and accessibility, although some note it lacks the excitement of more central areas.
The villa's breakfast receives commendation, with many guests enjoying a fresh, tasty, and plentiful spread on the charming rooftop terrace. A few guests wished for more variety, but overall, the breakfast experience is considered satisfying and delightful.
Rooms at the villa are consistently praised for being spacious, clean, and well-equipped, with amenities that meet or exceed expectations. Despite minor critiques about soundproofing and ambiance, the rooms are valued for their comfort and cleanliness.
The staff at Lucky Buddha Inn Villa are a standout feature, providing exceptional and welcoming service, notably from the host, Jimmy, and his family. Guests appreciate their friendliness, attentiveness, and readiness to assist with activities and local tips, contributing to a warm and inviting atmosphere.
However, the villa's pool and beds receive more mixed feedback. While the pool is described as nice by some, others highlight cleanliness and maintenance concerns. Similarly, while some found the beds comfortable, many reviewers noted issues with hardness and cleanliness.
Overall, Lucky Buddha Inn Villa is celebrated for its tranquil setting, delightful service, and spacious accommodations, though there are areas like the pool and bedding that could benefit from improvements.
L'Signature Hotel & Spa in Hanoi has received overwhelmingly positive reviews across various aspects of its service, amenities and location. Situated in the heart of Hanoi's historic Old Quarter, the hotel's placement is unrivaled, providing easy walking access to major attractions like Hoan Kiem Lake, vibrant markets, cultural landmarks and numerous dining and entertainment options. Guests consistently highlight the convenience and tranquility of the location, making it an ideal base for exploring the city.
The breakfast at L'Signature Hotel & Spa is widely praised for its variety, quality and taste. With a diverse buffet catering to both Vietnamese and European palates, guests enjoy plentiful, delicious and well-prepared meals, often with stunning city views. While some guests experience minor inconveniences due to the temporary move of breakfast services to a nearby sister hotel during renovations, the high standards of food and service remain commendable.
The rooms at L'Signature Hotel & Spa are noted for their cleanliness, comfort and modern design. Spacious, well-decorated and equipped with high-quality furnishings, the guest rooms offer a luxurious stay. Complimentary room upgrades are frequently mentioned, enhancing the overall experience. The beds, described as exceptionally comfortable, contribute to a restful stay and the modern amenities, including effective air conditioning and soundproofing, ensure a serene environment.
Cleanliness is a standout feature with guests consistently remarking on the spotless condition of both the rooms and shared areas. The hotel's new, modern and beautifully decorated ambiance adds to its overall appeal.
The staff receive exceptional praise for their friendliness, efficiency and dedication to guest satisfaction. Notable individuals such as Leo, Justin, Nancy and Tina are frequently mentioned for their outstanding service and warm hospitality. The team's attentiveness and professionalism significantly enhance the guest experience, making visits memorable and enjoyable.
While the spa facilities are still under construction, guests express optimism about the hotel's potential in wellness and relaxation once these amenities are operational. Family-friendly services, including extra beds and complimentary bicycles, make the hotel a good choice for family holidays.
Business travelers appreciate the serene atmosphere and exceptional service, finding the hotel well-suited for business needs with specific facilities to accommodate work requirements.
Overall, L'Signature Hotel & Spa's combination of an excellent location, comfortable and modern accommodations, high standards of cleanliness, delicious breakfast options and exceptional staff service make it a highly recommended destination for travelers seeking a luxurious and convenient stay in Hanoi.