Cascades Mountain Resort, Ascend Hotel Collection
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Summary of reviewsCascades Mountain Resort, Ascend Hotel Collection is a popular hotel thanks to its excellent location for travelers who want to explore the area. It is conveniently situated near attractions, gas stations, eateries and shops. The hotel offers a mixed breakfast menu that includes packaged sweets, small yogurts and fruit. While some guests found the rooms to be dirty and in need of maintenance, others said they were recently upgraded and clean. The hotel's cleanliness and maintenance also received mixed reviews with some guests mentioning peeling paint, bugs and nasty bathrooms. The staff received mixed reviews with some guests praising them for their helpfulness, while others noted they could have been friendlier. The hotel is a perfect spot for families looking for a vacation and it provides enticing activities for children, such as the pool and slide. However, the beds are a weak point with many guests describing them as uncomfortable. Despite that, the hotel has a fantastic indoor heated pool with a slide that is enjoyable for both kids and adults. Overall, Cascades Mountain Resort, Ascend Hotel Collection is a great option for families and travelers seeking a conveniently located hotel with fun amenities.
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Heated Pool Indoor Pool Pool Water Slide
Hotel with Pool Water Slide
Room Types
About Cascades Mountain Resort, Ascend Hotel Collection
Guest Reviews
Cascades Mountain Resort, Ascend Hotel Collection is a conveniently located hotel that is perfect for travelers who want to explore the area. Many guests commented that the location was excellent with some saying it was in the center of the hotel. The hotel is situated close to various attractions and shops, making it very convenient for guests to get around. Visitors also mentioned that the hotel is located near gas stations, eateries and other stores like Walmart. The location was ideal for those who planned to visit Carolina Village or Hendersonville and it was only 45 minutes away from some guests' homes. Ultimately, the convenient and central location of the hotel was a standout feature, making it a great choice for anyone searching for a well-located place to stay.
The breakfast options at Cascades Mountain Resort, Ascend Hotel Collection have been a mixed bag according to guest reviews. Some guests were disappointed to find that the hotel did not serve any breakfast, despite it being advertised on their website. Others noted that the breakfast options were limited and consisted mostly of grab-and-go items like packaged sweets, small yogurts and fruit. However, some guests had positive things to say about the breakfast, describing it as good or included with their stay. Overall, it seems that the breakfast situation at this hotel may be dependent on the circumstances at the time of stay.
The Cascades Mountain Resort, Ascend Hotel Collection has received mixed feedback from its guests regarding the state of the rooms. While some guests noted issues such as dirty rooms, bugs and old, worn-out furniture, others found the rooms to be recently upgraded and cleaned well. Some guests also mentioned good water pressure and soft mountain water, as well as full-size microwaves and decently sized fridges. However, many guests noted uncomfortable beds, scratchy towels and poor maintenance and upkeep of the hotel, including broken doors and leaking roofs. Despite these issues, some guests found the hotel to have potential, though the lack of an elevator and windows in some rooms proved inconvenient for others. Overall, it appears that the quality of the rooms at Cascades Mountain Resort can be hit or miss.
Though Cascades Mountain Resort offers beautiful views and amenities, guest reviews note that the beds are a weak point. Many describe the mattresses as uncomfortable with some feeling springs poking through and pillows being too flat. Some say the beds are outdated and need to be replaced. A few guests even found stains on the blankets and sheets. However, there are positive notes with some guests mentioning new beds and a few finding the beds somewhat comfortable. While the hotel has much to offer overall, those in search of a cozy night's sleep may want to look for accommodations with more comfortable bedding.
Cascades Mountain Resort, Ascend Hotel Collection, has received mixed reviews regarding the cleanliness of the hotel. While some guests found the hotel to be dirty and in dire need of maintenance, others stated that the rooms were clean and perfect for their families. Several guests complained of peeling paint, nasty bathrooms and trash left in drawers. Some rooms had roaches, blood stains on sheets and comforters and dust everywhere. However, there were positive comments on the very clean pool and hot tub and the nice staff. Despite the challenges, the hotel's amenities were appreciated with one reviewer even mentioning that soundproofing was excellent and the hotel was very quiet.
When it comes to the staff at Cascades Mountain Resort, Ascend Hotel Collection, the reviews are mixed. While some guests mentioned that the staff could be friendlier and that more staff members are needed, others have raved about the helpful and pleasant staff. Several guests specifically praised Lilly, Sarah, Sabrina, Damion and Randi for going above and beyond to assist them. The check-in and check-out processes were generally smooth, but some guests reported encountering rude and unhelpful staff members during their stay. However, there were also many positive experiences, such as excellent food and service at the restaurant, friendly and polite cleaning staff and accommodating front desk employees like Kathy Knight and Derek. Overall, although the reviews regarding the staff at Cascades Mountain Resort are somewhat mixed, there were many instances of wonderful and helpful employees who made guests' stays more enjoyable.
The pool at Cascades Mountain Resort, Ascend Hotel Collection seems to be a top attraction for families with kids. Many guests describe the pool and water slide as amazing and wonderful with their kids enjoying it to the fullest. The location of the pool is also appreciated by guests as it's in the center of the hotel for easy access. Some guests, however, were disappointed with the pool's temperature and maintenance, noting scum around the edges and cold water. The hot tubs also had issues with some not working or being too cold. Despite some negative reviews, many guests still enjoyed the pool and hot tub area and found it to be a great spot for families.
Looking for a perfect spot for a family vacation? Cascades Mountain Resort, Ascend Hotel Collection has everything you need! The hotel offers a lot of enticing activities for the kids, including a slide in the pool area that they will surely enjoy. The pool is also a hit among the kids, giving them something to look forward to during their stay. The hotel also boasts stunning mountain views, perfect for taking family photos. Plus, they have a restaurant at the hotel, making it easier for parents to feed their hungry kids. Although some guests had a negative experience with the bed sheets and the temperature of the pool, the majority enjoyed their stay and praised the hotel's kid-friendly amenities. Overall, Cascades Mountain Resort is a great place for a family getaway with ample opportunities to bond over the beautiful scenery and exciting activities for children.
The Cascades Mountain Resort definitely knows how to make a splash with its amazing pool area! The indoor heated pool and slide are the main attractions for kids and adults alike - with many positive reviews mentioning both. The water slide itself was a major highlight with children loving it and making it a priority during their stay. However, some reviews noted that the slide should cut off at the same time as the pool closes to avoid any issues with unsupervised teenagers or grown men using floats on the slide. Despite that, the location and the waterslide still managed to make a big impression on guests. While some reviewers didn't mention anything specific related to the pool water slide, others noted that it was the only positive aspect of their stay. Overall, the big pool with a big water slide is definitely worth checking out, along with the additional treats of indoor pools and hot tubs.
If you're looking for a relaxing and enjoyable stay, Cascades Mountain Resort, Ascend Hotel Collection is definitely worth considering. One of the standout features of this hotel is their impressive heated pool. Despite a few issues reported by some guests with the hot tubs being down or not heated, the majority of guests experienced a very nice size heated pool that made their stay unforgettable. Parents will be pleased to know that their kids can enjoy the indoor heated pool and slide, giving them a fun experience while they relax in the pool area or jacuzzi/hot tub area. While some guests did mention the water being murky, overall guests appreciated the pool area and hot tub area despite minor setbacks in temperature. One guest even selected the hotel because of the heated indoor pool, so don't miss out on the opportunity to enjoy a relaxing swim in this hotel's heated pool.
The Cascades Mountain Resort, Ascend Hotel Collection is a great choice for families with kids who love to swim. They have an indoor heated pool with a slide, which is the main attraction for most guests. The pool area is beautiful and clean and the hotel even cleans the pool nightly. Some negative reviews mentioned that the pool area needs sprucing up and one guest complained that the pool was freezing instead of heated. However, the majority of guests had positive experiences and enjoyed the indoor pool and hot tubs. The only minor downside is that the strong chlorine smell in the hallways can give you a headache. Overall, if you're looking for a hotel with a great indoor pool for your kids to enjoy, the Cascades Mountain Resort, Ascend Hotel Collection is a great choice. Additionally, the hotel follows social distancing guidelines to make sure that everyone stays safe.
Yes, Cascades Mountain Resort, Ascend Hotel Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Water Slide.
No, a spa isn't available at Cascades Mountain Resort, Ascend Hotel Collection.
No, Cascades Mountain Resort, Ascend Hotel Collection doesn't allow dogs.
Yes, parking facilities are available at Cascades Mountain Resort, Ascend Hotel Collection.
Yes, Cascades Mountain Resort, Ascend Hotel Collection has a gym.
