The Catherine Wheel Wetherspoon Hotel

Henley on Thames , , 7-15 Hart Street (Show on Map)
7.8
Good


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Summary of reviewsThe Catherine Wheel Wetherspoon Hotel is ideally situated in the heart of Henley-on-Thames, providing easy access to local amenities, the town center, river and railway station. Its central location is frequently praised by guests, making it an excellent base for exploring the area and offering great value for money.

Guests find the hotel's dining options quite appealing, especially the breakfast, which is lauded for its taste and variety. The restaurant offers a range of meals at reasonable prices and maintains a vibrant atmosphere, particularly in the downstairs pub. Despite some minor complaints about specific dishes, the overall dining experience is positive with efficient service and a diverse menu catering to various preferences.

The hotel's rooms receive mixed reviews. Positively, many guests appreciate the spacious, comfortable accommodations with clean bedding and necessary amenities. The friendly, attentive staff contribute significantly to a pleasant stay. However, some rooms show signs of wear and tear and could benefit from refurbishment. Noise can be an issue, particularly for rooms near the street or courtyard.

Cleanliness at the hotel varies; while many find their rooms clean and comfortable, some guests note issues with dusty areas and tired furnishings. Continued efforts in maintaining high cleaning standards would enhance guest experiences further.

The staff at The Catherine Wheel receive high praise for their friendliness, professionalism and efficiency. Their helpful attitude and readiness to assist with any issues leave a lasting positive impression on guests.

The free WiFi service is generally well-received, although some guests encounter connectivity issues. The service might not be robust enough for more demanding internet needs, but it remains a valuable feature for most guests.

Families find the hotel accommodating and suitable for children with spacious rooms and a welcoming environment. The central location and helpful staff enhance the family-friendly atmosphere, despite occasional noise concerns.

Beds are typically rated comfortable with guests enjoying a sound sleep thanks to clean, supportive bedding. Preferences for mattress firmness vary, leading to mixed opinions, but the overall feedback on bed comfort is favorable.

Accessibility features are a mix of positives and areas needing improvement. While many accessible rooms and facilities are well-designed, the lack of access to all floors and challenges with parking present difficulties for guests with mobility issues. Improvements in these areas would significantly enhance the hotel’s accessibility.

Overall, The Catherine Wheel Wetherspoon Hotel offers a convenient and comfortable stay with excellent dining options, friendly staff and an ideal location, despite some areas needing attention and improvement.
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Room Types
Small Double Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has a seating area, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.

Double Room A seating area with a flat-screen TV, a desk and a private bathroom are provided in this spacious double room. The unit offers 1 bed.

Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. This twin room has a seating area, flat-screen TV, an inner courtyard view, as well as chocolate for guests. The unit has 2 beds.

Family Room Offering free toiletries, this family room includes a private bathroom with a bath and a hairdryer. This family room features a seating area, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.

Double Room - Disability Access A seating area with a flat-screen TV, a desk and a private bathroom are offered in this spacious double room.

Family Double Room

Standard Family Room

Family Room

Guest Reviews
7.8
Good
Location
The Catherine Wheel Wetherspoon Hotel boasts an exceptional location in the heart of Henley-on-Thames. Guests consistently praise the hotel's convenient positioning right on the main street, making it an ideal base for exploring the local area. Proximity to the town center, river and railway station provides easy access for walking tours and major event venues, such as the Kenton Theatre and the Thames Path. The central location offers excellent value for money, affordability and access to various local amenities, including shops, pubs and restaurants.

Visitors appreciate the hotel’s clean and comfortable rooms, friendly and attentive staff and a charming traditional building that fits perfectly within the picturesque town of Henley. While some mention occasional street noise or the lack of parking facilities, the prime location more than compensates for these minor inconveniences. Overall, the Catherine Wheel is highly recommended for its fantastic location, making it a great choice for anyone visiting Henley-on-Thames.

Breakfast
The Catherine Wheel Wetherspoon Hotel is lauded for its breakfast offerings, receiving a breadth of positive feedback from guests. Many reviewers praise the breakfast for its excellent value with terms like very good, lovely and delicious frequently mentioned. The variety on the menu and the efficiency of the service are notable highlights, ensuring a quick and satisfying start to the day. With options for refills of tea or coffee and multiple choices, the breakfast appeals to a wide range of palates. Despite some instances of lukewarm or cold servings, the consensus leans heavily towards a positive dining experience, often characterized by phrases such as great breakfast and tasty. Additionally, the convenience of having breakfast in the pub downstairs without needing to step outside is appreciated by many. Although breakfast isn't included in the room price, it is considered well worth it for both its taste and value.

Dinner
The Catherine Wheel Wetherspoon Hotel has earned praise for its dining offerings, consistently recognized for serving good food and drinks at excellent value. Guests have highlighted the convenience and vibrant atmosphere of the downstairs pub, which offers a great selection of meals ranging from curries and mixed grills to classic fish and chips. The pub's economical and tasty food has garnered positive reviews with many visitors finding the meals both presentable and flavorful.

Service at the restaurant is noted for its promptness and friendliness, enhancing the overall dining experience. Whether for breakfast or dinner, guests appreciate the quick service and reasonable prices. The food has frequently been described as delicious with many finding it the best-priced meal in town.

While there were occasional mentions of specific dishes not meeting expectations, such as overcooked fish and chips or lackluster options compared to other Wetherspoon locations, the majority of feedback remains positive. The restaurant's diverse menu, including themed nights like curry night, ensures a wide range of choices to suit various preferences.

Additionally, the spacious and well-organized outside dining area is a bonus, providing ample seating for both tea/dinner and breakfast. Overall, the Catherine Wheel Wetherspoon Hotel is celebrated for its excellent food and drink, making it a great place to dine while enjoying a stay in Henley.

Rooms
The rooms at The Catherine Wheel Wetherspoon Hotel vary significantly in quality and condition, according to guest reviews. Positively, many guests appreciated the spaciousness of the rooms with multiple mentions of large and comfortable accommodations. Cleanliness was frequently noted and the beds were generally described as comfortable, ensuring a good night's sleep. Some rooms were praised for their cozy and warm atmosphere, often equipped with necessary amenities like tea and coffee facilities and well-maintained bathrooms. The central location of the hotel and the friendly, efficient staff also received commendations.

However, several reviews indicate that the rooms are outdated and in need of refurbishment. Issues such as cracked basins, visible polyfiller, moldy shower curtains and chipped faucets were noted, along with overall dated decor. Noise was also a recurrent issue with thin walls and rooms overlooking the courtyard or street being particularly cited. Some guests experienced problems with room cleanliness upon arrival, although these were often addressed by the reception staff.

While some rooms were found to be exceptionally small or poorly maintained, others offered plenty of storage and were well-stocked during daily cleaning. Despite the mixed reviews, the hotel remains a reasonably priced option with good-sized rooms that, while in need of some modernisation, often meet basic expectations for comfort and functionality.

Beds
The Catherine Wheel Wetherspoon Hotel generally receives positive evaluations for its beds. Comments frequently highlight the comfort with phrases like comfortable bed, very comfy bed and beds were super comfy appearing often. Guests appreciate the cleanliness and freshness of the bedding, as well as the supportive and stable bed frames.

The hotel provides a variety of bed types, including king size, queen, double, single, twin, bunk and sofa beds, ensuring that different preferences are catered to. The firmness of the mattresses and pillows appears to meet with varied opinions—some guests find them perfectly firm, while others experience them as too hard or too soft.

There are noted instances of less satisfactory experiences; some reviews mention issues such as sagging mattresses, noticeable bed springs and beds that were too hard or lumpy. Despite these occasional complaints, many guests report having a sound sleep and a restful night.

Overall, guests of The Catherine Wheel Wetherspoon Hotel seem to experience a good balance of comfort and cleanliness with the beds, although individual preferences may affect perceptions of comfort.

Cleanliness
Reviews for The Catherine Wheel Wetherspoon Hotel highlight a mixed bag of experiences when it comes to cleanliness. Many guests found their rooms to be quite clean, spotless and comfortable with some noting the rooms were well-stocked and the hotel in general clean and welcoming. Exceptions include some spotless and exceptionally clean cases.

However, a significant number of reviews pointed out issues such as dusty and dirty windows, carpets and bathrooms with specific mentions of mold, stained toilets and general tiredness in room furnishings. Public areas and some rooms need more thorough and consistent cleaning. Problems like dirty mugs, uncleaned baths and occasional offensive odors were mentioned, which detract from overall experiences.

Overall, while the hotel can provide clean and pleasant stays, potential guests should be prepared for variability in cleanliness and room upkeep.

Staff
The staff at The Catherine Wheel Wetherspoon Hotel have garnered overwhelmingly positive feedback from guests, frequently described as friendly, welcoming and helpful. Visitors noted the consistent presence of staff members, always ready to assist with any needs. The team is praised for their professionalism, attentiveness and efficiency, contributing significantly to the overall pleasant experience. Many highlighted the courteous and respectful demeanor of the staff, underscoring their well-trained and proactive nature. Specific instances of exceptional service, such as efficiently managing complaints and addressing issues promptly, were also mentioned. While there are occasional mentions of less favorable interactions, these appear to be isolated incidents. Overall, the staff's dedication to providing a high standard of service, coupled with their engaging and supportive attitudes, left a lasting impression on guests, enhancing their stay at the hotel.

Wi-Fi
The Catherine Wheel Wetherspoon Hotel offers mixed experiences when it comes to their WiFi service. On a positive note, many guests have found the WiFi to be reliable and praised it for working well, even describing it as excellent overall. The service is also free, which adds to the hotel's great value for money and convenience for those needing an internet connection. However, several guests encountered issues with the internet being a little slow or failing to connect reliably, particularly in some rooms. There were instances where guests reported no WiFi availability at all. While the WiFi may work well for general usage, it may not be robust enough for more demanding needs such as hosting Zoom meetings. Despite these mixed reviews, the hotel remains a convenient stay in an okay area, especially appreciated for its value for money.

Family
The Catherine Wheel Wetherspoon Hotel has garnered favorable reviews for its family-friendly atmosphere and accommodations. Guests have frequently noted that the hotel provides a welcoming environment suitable for family holidays. The rooms are spacious and well-equipped for families, offering ample space and cleanliness that cater to the needs of both parents and children. Despite a few concerns about noise and the lack of child-proof doors, the majority of reviews highlight the comfort and convenience of the larger family rooms. The hotel's central location is also praised, making it an ideal base for wedding guests and holiday-goers alike. The staff receive commendation for their politeness and helpfulness, further enhancing the overall family-friendly experience. With designated areas for older children and easy access to amenities, The Catherine Wheel Wetherspoon Hotel stands out as a practical choice for families traveling with children.

Accessible
The Catherine Wheel Wetherspoon Hotel offers mixed accessibility features for guests with disabilities. Many guests appreciated the spacious and well-designed accessible rooms, noting features like large bathrooms and walk-in showers. The wet rooms and disabled access rooms received positive feedback for being user-friendly and accommodating mobility scooters.

The hotel's entrance and common areas such as the bar and restaurant are easily accessible and check-in and check-out procedures are smooth and efficient. The central location of the hotel further adds to its appeal, providing convenient access to shops and restaurants.

However, there are several areas that need improvement. The lack of a lift to all floors poses a challenge, especially for guests with mobility issues. Some also reported that the accessible toilet design was awkward and the room furnishings appeared outdated and clinical. Parking facilities also presented difficulties with some guests noting a lack of onsite parking and the need to renew parking tickets early in the morning.

Overall, while the hotel has made commendable efforts in certain aspects of accessibility, there remains room for improvement to ensure a more comfortable and stress-free stay for guests with disabilities.


No, The Catherine Wheel Wetherspoon Hotel doesn't have any pool.

No, a spa isn't available at The Catherine Wheel Wetherspoon Hotel.

No, The Catherine Wheel Wetherspoon Hotel doesn't allow dogs.

No, parking facilities aren't available at The Catherine Wheel Wetherspoon Hotel.

No, The Catherine Wheel Wetherspoon Hotel doesn't have a gym.

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