Mitsis Laguna Resort & Spa
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With the reputation of being the most ultra all-inclusive hotel of Crete, Laguna Resort boasts 351 spacious rooms, ready to accommodate you, 7 restaurants and 5 bars. Whether you visit alone, with friends or with family, you will have a wonderful time spent due to the unique services that are offered by the hotel.
Summary of reviewsMitsis Laguna Resort & Spa is a luxurious and sophisticated five-star hotel located on the northern coast of Kardamena, offering breathtaking views of the Mediterranean Sea. The hotel's location is convenient, being both close to Heraklion and near many tourist attractions. The breakfast buffet is diverse and constantly replenished, catering to all tastes and the restaurants on site offer a variety of food options, including Greek, Asian and Italian cuisine. The hotel rooms are spacious, nicely decorated and come equipped with excellent amenities, including a fully stocked minibar. The hotel staff is friendly, attentive and professional, providing personalized service throughout the resort. The spa is wonderful and offers some of the best spa experiences, while the pool area is hard to beat with four large pools and a variety of activities. The hotel is family-friendly, accommodating specific requests related to babies and offering a variety of treats for children. The private pools available at the hotel are the highlight of the stay, providing ultimate luxury and privacy. Overall, Mitsis Laguna Resort & Spa is an exceptional hotel that receives high praise from its guests with many planning to return in the future.
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The 5-star beach resort offers a full-service spa and 6 restaurants.
Resort Taking Steps Towards Sustainability
Resort with Swimming Pool,
Children's Pool Private Pool Outdoor Pool
Resort with Tennis Courts,
Resort with Outdoor Pool,
Resort with Private Pool Rooms,
Resort with Children's Pool,
Room Types
About Mitsis Laguna Resort & Spa
Guest Reviews
The Mitsis Laguna Resort & Spa is an amazing hotel overlooking the Mediterranean Sea, located right on a beautiful and private beach. The hotel's location is also very convenient, being both close to Heraklion and near many tourist attractions. The view from the hotel is breathtaking and there are plenty of restaurants nearby. While there are rocky areas on the beach, there are also peaceful pools perfectly suited to young children and prams. Guests appreciate the fantastic getaway after the pandemic and the beautiful setting of the hotel. While some reviews mention the location being rather remote or the rocky beach not being child-friendly, others are quick to point out the hotel's great variety of pools, beautiful beach and nearby trips around the area.
The breakfast at Mitsis Laguna Resort & Spa is highly praised by guests with many positive reviews. The all-inclusive breakfast offers a diverse range of foods that are constantly replenished throughout the morning. The wide variety of options caters to all tastes with some guests emphasizing the outstanding food quality. The organization and layout of the dining room is well thought out and comfortable, although a few guests suggested some improvements. Fruits are provided throughout the day and there are numerous bars available for drinks of all kinds. Many guests loved the restaurants on site and the numerous food options available. The creperie was particularly popular, as were the sushi bar and the ice cream and snack bar near the pool. Some guests mentioned needing to reserve places due to the popularity of the restaurants and others commented on enjoying the music and general atmosphere. In summary, the breakfast at Mitsis Laguna Resort & Spa offers a superb and diverse buffet with a solid selection of food for all tastes.
The food options at Mitsis Laguna Resort & Spa are varied with multiple themed restaurants to choose from. Some guests particularly enjoyed the great food at the a la carte restaurants, while others felt that the main buffet lacked in quality and variety. The restaurants and service were generally praised, though some felt that the quality of food in certain restaurants was low. Guests recommend making restaurant reservations in advance as they tend to be busy. Despite some criticisms, there is a good selection of food options for guests, including Greek, Asian and Italian cuisine. Overall, the food at the resort is enjoyable with some standout options that guests particularly enjoyed.
If you're looking for a beautiful and comfortable hotel room, Mitsis Laguna Resort & Spa has got you covered. With spacious and nicely decorated rooms, many offering stunning sea views and private balconies, these accommodations are definitely on the luxurious side. The rooms are cleaned to a high standard daily and come equipped with excellent amenities, including a fully stocked minibar with refreshing drinks. Some rooms even come with beautiful hot tubs for the ultimate relaxation experience.
While some guests reported needing better maintenance, the vast majority had only positive things to say about the cleanliness and comfort of their rooms. The hotel staff were generally helpful and friendly and quick to address any issues that arose. Some guests reported minor issues with bed comfort and room decor, but overall these were minor complaints in the face of an otherwise great experience.
If you're traveling with children, however, you may want to note that there is a somewhat limited selection of food for kids and some rooms can be loud for children due to poor sound insulation.
Overall, Mitsis Laguna Resort & Spa offers beautiful and comfortable rooms with excellent amenities and high levels of cleanliness. Whether you're traveling for business or pleasure, you're sure to find the perfect accommodation for your needs.
The beds at Mitsis Laguna Resort & Spa received mixed reviews from guests. Some reported discomfort, a bit of stiffness or problems with the mattresses. However, many found the beds to be very comfortable and the bedding impeccable. There were a few issues with requested twin beds not being provided or taking a long time to separate. Some guests also found the extra beds to be uncomfortable. There were a few comments about the room decor needing improvement. However, most guests were satisfied with their accommodations and found the rooms spacious and comfortable. The only negative comments about the beds were in regards to a few old/tired cots and a specific case of unclean bed sheets upon arrival. Overall, it seems that guests mostly enjoyed their stay and had comfortable sleeping arrangements at Mitsis Laguna Resort & Spa.
The cleanliness of Mitsis Laguna Resort & Spa left a great impression on its guests. Many praised the hotel for being exceptionally clean, spotless and stunning. The surrounding areas, including the outdoor areas and pool area, were also maintained beautifully. Although some guests had minor issues with the room cleaning, the hotel staff provided excellent service and did everything they could to ensure a comfortable stay. Overall, the hotel was described as tidy, clean and well-maintained.
If there's one thing that stood out to guests at the Mitsis Laguna Resort & Spa, it's the top-notch service provided by the hotel staff. Reviewers praise the staff for their warmth, attentiveness and professionalism. Many mention specific employees who went above and beyond to make their stay memorable, such as Yannis from the main restaurant and the two Giorgos from the main bar. Guests appreciate the personalized service they receive in the hotel's restaurants and bars and note that the beach bar staff and restaurant manager Giannis are especially noteworthy. While there are occasional mentions of less-than-friendly staff members and some issues with check-in and the gym caretaker, these reviews are outliers amidst a wealth of positive comments about the kind and helpful hotel staff. Overall, guests rave about the "amazing," "fantastic," and "phenomenal" service they received from the staff throughout the resort.
If you are looking for a relaxing and rejuvenating spa experience, the Mitsis Laguna Resort & Spa won't disappoint. Guests have reported the spa as being wonderful, reasonably priced and offering some of the best spa experiences they've had. Treatments and relaxation are available, although it's worth noting that sauna, jacuzzi and indoor pool access may come with an additional fee. The only drawbacks mentioned were the lack of information about what's included in the all-inclusive package and the temporary closure of the indoor pool and spa due to COVID-19 restrictions. Despite this, the overall impression of the spa is excellent, making it a must-visit during your stay at the hotel.
The gym at Mitsis Laguna Resort & Spa has received mixed reviews from guests. While some have described it as basic, outdated and lacking in equipment, others have praised it as nice and complimentary fitness classes like yoga and aquagym. Some guests have also mentioned that the gym and tennis courts are not as impressive as the other amenities at the hotel. Despite some negative feedback, the fitness program has expanded with a variety of activities like beach volleyball to cater to sporty guests. However, it is noted that the gym lacks air conditioning and some guests have commented on the unfriendly staff.
The Mitsis Laguna Resort & Spa boasts a pool area that is hard to beat. With 4 large pools and a variety of activities, the pools never feel overcrowded, even during peak season. Guests love the spacious pool areas, the clean and well-maintained swimming pools and the variety of options available, including a children's pool and a private pool. The water is refreshing with both salt and sweet options and there's even a slide for the kids. Though some guests mention that seats by the pool can be hard to come by early in the morning, there are plenty of sunbeds overall and guests rarely have trouble finding a spot to relax. There are snack bars and beachside restaurants nearby, providing ample opportunities to grab a bite and quench your thirst. Overall, the pool area is a highlight of the resort, providing hours of fun and relaxation for guests of all ages.
If you're a tennis fan, you'll be pleased to know that Mitsis Laguna Resort & Spa has on-site courts with rackets and balls provided. Guests have mentioned that they knew about the tennis courts before booking and were glad to have the opportunity to play some matches. While there were some comments about not being able to find the courts, overall people enjoyed playing there. There were also group tennis classes available for those looking to improve. However, some guests have mentioned that the gym and tennis courts weren't on par with the other amenities that the hotel has to offer. Still, if you're looking to indulge in some tennis while on holiday, the courts at Mitsis Laguna Resort & Spa will more than suffice.
If you're looking for a family-friendly hotel, Mitsis Laguna Resort & Spa is the perfect choice. The kids will have a blast at the children's pool and with the numerous entertainment and activities available, including a game room, children's club and evening events. Even meals are catered to little ones with specially cooked options. The resort is ideal for families, accommodating specific requests related to babies and offers a variety of treats for children like pancakes and ice cream. The rooms are also big enough to fit a family of four comfortably. The only downside is the limited selection of food for kids. Overall, a great option for a family getaway with plenty for both kids and adults to enjoy.
Mitsis Laguna Resort & Spa has been described by guests as an exceptional, high-end and sophisticated five-star hotel. The facilities and services provided are said to be impeccable, perfect and superb, while the staff receive high praise for being friendly, helpful and polite. Some guests mention that their stay was like being in paradise and that the all-inclusive package was exceptional. The hotel is located on the northern coast of Kardamena and many guests recommend it as a luxurious, top-class hotel. However, there are some negative comments from a few guests who thought the hotel didn't meet the required five-star standards or that the dining was subpar. Overall, Mitsis Laguna Resort & Spa has received a lot of positive feedback and many guests plan to return in the future.
If you're looking for a family-friendly holiday destination, the Mitsis Laguna Resort & Spa is the perfect choice. With plenty of activities for children, including a dedicated children's pool and daily kids disco, your little ones are sure to be entertained. The resort boasts not only one but three pools, each with its character, from quiet to noisy, ensuring there is something for everyone. Even the rooms are surrounded by pools, creating a serene atmosphere that's perfect for relaxation. There are plenty of bars, crepe stands and ice cream stations to keep everyone fueled and they even have a volleyball net set up by the children's pool. For the littlest guests, there are natural small pools, complete with a sandpit and a waterslide. With so much to offer, the Mitsis Laguna Resort & Spa is the ideal family holiday destination that will make memories to last a lifetime.
Mitsis Laguna Resort & Spa is the perfect destination for travelers seeking ultimate luxury and privacy. Many guests raved about the private pools available at the hotel, stating that they were the highlight of their stay. The swim-up rooms and bungalows with private loungers were particularly popular among guests. The hot tub rooms and jacuzzi rooms also received high praise with guests calling them amazing. Even those without a private pool noted that the hotel's main pool was fantastic for swimming and relaxing in the water. If you're looking for a truly indulgent and exclusive vacation experience, Mitsis Laguna Resort & Spa is the place to be.
When it comes to the outdoor pool at Mitsis Laguna Resort & Spa, guests seem to be impressed with the variety and abundance of pools available. With as many as four large pools and a variety of smaller, natural pools for children, there seems to be plenty of space for guests to enjoy themselves without feeling crowded, even during peak season. Additionally, several of the rooms even have pools directly outside, which is a beautiful and unique touch. Guests can enjoy everything from volleyball to tasty treats like crêpes or ice cream at the poolside bars. Families with children will appreciate the inclusion of a water slide and a sandbox area for little ones to play in. All in all, the outdoor pool area is truly outstanding and perfectly complements the beautiful beach views that Mitsis Laguna Resort & Spa is known for.
If you're looking for a luxurious stay in Crete, look no further than Mitsis Laguna Resort & Spa. Guests rave about the high-end and sophisticated decor and facilities with many mentioning the hotel's 5-star rating as well as the all-inclusive option. From the fabulously equipped rooms to the beautiful and clean grounds, this hotel truly is paradise. Reviewers describe it as a stunning, elegant and pampering resort and it's no wonder many consider it the most beautiful hotel in Crete. While some critics may compare it unfavorably to other 5-star hotels, Mitsis Laguna Resort & Spa truly deserves its high rating with tasteful and refined decor, complete facilities and attentive service.
Yes, Mitsis Laguna Resort & Spa has pool(s) that belong to one or more of the following categories: Children's Pool, Private Pool, Outdoor Pool.
Yes, a spa is available at Mitsis Laguna Resort & Spa.
No, Mitsis Laguna Resort & Spa doesn't allow dogs.
Yes, parking facilities are available at Mitsis Laguna Resort & Spa.
Yes, Mitsis Laguna Resort & Spa has a gym.
