Hikkaduwa, Hikkaduwa6.137077,80.099945(Show on Map)
8.2
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 10 Aug - Tue, 11 Aug10 Aug - 11 Aug
1 Room2 Guests
Info
Summary of reviews
Hikka Tranz by Cinnamon is celebrated for its prime beachfront location, noted as one of the standout features in the reviews. Positioned along the coast, the hotel offers easy access to local attractions like Galle and other coastal areas with a particularly vibrant setting that includes Turtle Beach, where guests frequently spot and swim with turtles. The large lawned approach to the beach, abundant sun loungers and spectacular views from the rooms of the pool and the ocean enhance the picturesque ambiance. Visitors also appreciate the convenient proximity to local shops, spas and the warm, welcoming atmosphere created by the friendly and helpful staff.
Guests consistently highlight the breakfast experience, praising the variety and quality of the buffet, which caters to both European and local tastes. The buffet is described as rich and lavish with daily variations in offerings, further complemented by attentive and friendly service. While dinner experiences receive mixed reviews, the quality and variety of dishes are generally appreciated, especially the fresh seafood at the Crab Restaurant and the sea food barbeque. However, some guests feel that dinner buffets could be better, noting high prices and overly spicy dishes.
The rooms offer mixed experiences. Positive aspects include spaciousness, comfort, excellent ocean views and daily cleaning. Special touches like birthday cakes for children add to the pleasant experience. However, some complaints involve dated interiors, dampness and maintenance issues such as ants and humidity. Consistent cleanliness and updates are needed to bring room interiors up to modern standards, despite the general upkeep and organized meal services being well-regarded.
The quality of the staff is frequently highlighted as exceptional with guests describing them as pleasant, welcoming and extremely helpful. The staff’s attention to detail, willingness to go above and beyond and their consistent friendliness significantly enhance the guest experience.
Wi-Fi coverage at the hotel is generally good, extending throughout the premises, including the pool area and the beach. Although there are occasional issues with slow or down internet, the overall quality is positively viewed.
The pool area receives high praise for its beauty, cleanliness and spaciousness with facilities that cater well to families. Guests enjoy the availability of sun loungers, the bar and beach access, making it a key feature of the hotel.
The beachfront, particularly renowned for its frequent turtle visitors and calm swimming conditions, is a major highlight. Despite occasional litter, the opportunity for snorkeling in the coral reef and close encounters with sea turtles make it a cherished spot for many guests.
Bed comfort receives mixed feedback; some guests find the beds very comfortable, while others report issues with gaps between mattresses or improper air conditioning.
Consideration of its star rating and value is varied. While some see a good price-quality ratio, others believe it offers less value than expected, suggesting improvements in value and service to align more closely with a four-star rating.
Overall, Hikka Tranz by Cinnamon provides a memorable beachside experience with its exceptional location, outstanding breakfast, solid pool facilities and excellent staff, although room updates and consistent cleanliness would enhance the guest experience further.
Categories
Beachfront
Offers direct beach access, multiple dining options with ocean views, and a vibrant atmosphere. Its amenities include a swimming pool, spa, and water sports facilities, ensuring a comprehensive beachfront experience.
Beach
This resort is newly refurbished with high standards and facilities. All rooms are sea-facing and the property has open-air public areas. The standard rooms have spacious balconies with cushion benches and dining tables overlooking the swimming pool, garden, and ocean.
Sustainability Journey
Hikka Tranz by Cinnamon is an eco-certified property that participates in a program measuring environmental impact. They have implemented initiatives to eliminate single-use guest-facing plastics. The resort is also involved in beach clean-ups and mangrove planting programs.
Honeymoon
This resort offers a vibrant and modern experience with direct beach access. It features multiple dining options and a swimming pool. The spacious rooms and lively atmosphere make it a great choice for honeymooners.
Spa
Hikka Tranz by Cinnamon is a beachfront resort with an outdoor pool, spa and wellness center. It offers recreational opportunities and is conveniently located near Narigama Beach and Hikkaduwa Beach.
Romantic
Located on Hikkaduwa Beach, this resort offers various recreation opportunities and amenities like an outdoor pool and a terrace with garden views. Its beachfront location is ideal for romantic getaways.
Pool
Located on the beach, this resort features a large outdoor pool with ample space for relaxation and recreation. It is conveniently close to the beach and offers various amenities suitable for families and couples.
Outdoor Pool
Business
Hikka Tranz by Cinnamon provides a business center and meeting room internet access. It is a beachfront hotel with amenities suitable for both leisure and business.
Parking
This hotel is a well-regarded seaside resort with satisfactory service. The facilities include a great swimming pool and a beach suitable for snorkeling. It is also conveniently located near Narigama Beach and Hikkaduwa Beach.
Accessible
Hikka Tranz by Cinnamon provides wheelchair access to common/public areas.
Gym
Hikka Tranz by Cinnamon offers a state-of-the-art fitness center equipped with weight-training machines. The hotel also features an outdoor pool, PADI dive center, and various sports activities such as volleyball and water aerobics. It’s perfect for both fitness enthusiasts and those seeking recreational activities.
5 Star
This resort offers spacious rooms with modern amenities, a swimming pool, a spa, and a restaurant serving international cuisine. It is known for high standards and facilities.
Outdoor Pool
Located on the beach, Hikka Tranz by Cinnamon features an outdoor pool, a spa, and multiple restaurants. It offers direct beach access, making it ideal for guests looking to enjoy both pool and ocean activities. The resort is known for its comprehensive facilities and high standards.
Free Wi-Fi
Room Types
Superior King Ocean View with Balcony - 10% discount on F&B, 15% on SPAAir-conditioned room for 2 with a flat-screen cable TV, DVD player and tea/coffee-making facilities.
Ocean Vista King Room with Balcony - 10% discount on F&B, 15% on SPAThe spacious double room provides air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Middle Suite with Balcony - 10% discount on F&B, 15% on SPAThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with sea views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.
Corner Suite with Balcony & Jacuzzi - 10% discount on F&B, 15% on SPAThis spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace with sea views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.
Superior Twin Ocean View with Balcony - 10% discount on F&B, 15% on SPAThis air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit offers 2 beds.
Ocean Vista Twin Room with Balcony - 10% discount on F&B, 15% on SPAThis air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds.
Deluxe King Room with Balcony - 10% discount on F&B, 15% on SPAThe unit has 1 bed.
Deluxe King Ocean View with Balcony - 10% discount on F&B, 15% on SPAThe unit has 1 bed.
Corner Suite Ocean View with Balcony & Jacuzzi - 10% discount on F&B, 15% on SPAThe unit offers 1 bed.
Guest Reviews
8.2
Very Good
Review Summaries
Location
Hikka Tranz by Cinnamon consistently garners high praise for its exceptional location, which stands out as a prime feature in the reviews. Nestled along the coast, the hotel provides perfect access to attractions in Galle and other coastal areas. It boasts a beachfront presence, right next to the best swimming and snorkeling spots on Turtle Beach, where guests often spot and even swim alongside turtles.
The hotel’s large lawned approach to the beach, complete with ample sun loungers, offers a relaxing ambiance for visitors. The view from the rooms, encompassing both the pool and the sea, further accentuates the scenic beauty of the location. Guests often describe the setting as beautiful and superb with the surrounding area teeming with diverse wildlife, enhancing their overall experience.
Reviews also highlight the hotel's convenient proximity to local shops and spas with a particularly vibrant atmosphere complemented by excellent facilities and cleanliness. The combination of a chic environment, private beach access and an amazing ocean view firmly establishes Hikka Tranz by Cinnamon as perhaps the best-located hotel in Hikkaduwa, providing an unparalleled beach experience with the added charm of friendly and helpful staff.
Breakfast
The breakfast experience at Hikka Tranz by Cinnamon stands out as a highlight for guests with numerous reviews praising its excellence. The buffet is frequently described as having a great variety and selection, catering to both European and local tastes and offering an abundance of delicious options. Guests noted that the food in the breakfast buffet is consistently very good with a rich and lavish spread that includes different items every day to accommodate all tastes. The dining experience is further enhanced by the attentive and friendly staff, as well as the pleasant restaurant ambiance. Many reviews specifically mention the food being exceptional, luxurious and out of this world, making the breakfast experience at the hotel highly commendable.
Dinner
Hikka Tranz by Cinnamon offers a varied dining experience that has received mixed reviews from its guests. The hotel's buffet-style dinner is particularly noted for its great variety and good quality with many guests appreciating the diverse and tasty options available. The breakfast and dinner buffets are highlighted as satisfying and leaving nothing to be desired.
Seafood enthusiasts will find the Crab Restaurant to be a standout feature, praised for its fresh seafood, excellent cuisine and personalized cooking options. The sea food barbeque served at lunchtime also received commendations.
However, some guests felt that the dinner offerings were average or not that great with critiques about the high price of the dinner buffet, especially as it does not include drinks. Others found certain dishes to be overly spicy or noted the menu's modest variety. Despite these occasional criticisms, the overall consensus leans towards a positive dining experience at Hikka Tranz by Cinnamon.
Rooms
Hikka Tranz by Cinnamon offers mixed experiences when it comes to its rooms. On a positive note, the rooms are notably spacious and comfortable, often featuring excellent ocean views and balconies that provide a refreshing sea breeze. Daily cleaning services add to the convenience, ensuring tidiness. The rooms are well-equipped and some even include thoughtful touches like dehumidifiers to manage humidity. Guests appreciate the uplifting room decor, especially when special gestures, like birthday cakes for children, are made available.
However, the rooms show signs of aging and could benefit from significant renovations. Common complaints include dated interiors, dampness, gray and dreary decor and occasional maintenance issues such as ants and high humidity. Some rooms have a rather stark and basic feel, lacking coziness and guests have pointed out that the washrooms, while of good size, are relatively small.
Overall, while the spaciousness and sea views are definite highlights, the outdated conditions and cleanliness issues detract from the overall comfort for many guests. The hotel would significantly benefit from updates to bring the room interiors up to modern standards.
Beds
At Hikka Tranz by Cinnamon, the beds receive a mix of feedback from guests. Many highlights praise the beds for being comfortable and large with some guests specifically mentioning their satisfaction with the king-sized beds and the overall comfort. Descriptions such as "bed very comfy" and "amazing bed" reflect a generally positive sentiment towards the sleeping arrangements.
However, it’s worth noting that not all experiences with the beds have been ideal. A few guests did encounter issues, such as beds being described as uncomfortable or the experience being lessened by gaps between mattresses when two were put together to form a king bed. Additionally, the air conditioning in the rooms appears to be a common concern with reports of it being either improperly regulated or excessively cold.
Despite these mixed reviews, the overall impression is that the hotel provides a largely comfortable sleeping experience with some occasional drawbacks.
Cleanliness
Hikka Tranz by Cinnamon receives mixed reviews regarding its cleanliness, though many guests commend certain aspects of its service and upkeep. The hotel is generally considered clean with reviewers frequently praising the well-maintained and spotlessly clean common areas. The rooms are described as wonderfully clean and comfortable with daily cleaning routines noted by several guests. However, there are significant concerns indicating that not all rooms meet the same high standards. Issues such as dirty air conditioning, mould in the bathrooms and superficial cleaning were highlighted. Some guests also mentioned the deteriorated condition of rooms, including malfunctioning electrical appliances and a musty smell. For a hotel of its class and price, it's clear that more consistent cleanliness and maintenance are expected to meet guest standards fully. Despite these drawbacks, the hotel’s convenience in terms of organized meals and general upkeep of the premises remains appreciated.
Staff
The reviews of Hikka Tranz by Cinnamon consistently highlight the exceptional quality of the hotel staff. Guests describe the staff as pleasant, welcoming, friendly and extremely kind. Service is characterized as superb with a notable attention to detail, from the gifts left in rooms to the professional, customer-focused approach. Staff members are frequently cited as being very polite, cheerful and highly attentive. Specific mentions include the friendly nature of the Crab Shack staff and the excellent support offered throughout the stay, from check-in to check-out. A common theme is the willingness of the staff to go above and beyond, making a significant effort to ensure guests' comfort and satisfaction. Housekeeping is praised as fantastic and overall, the staff is consistently recognized for their friendliness, professionalism and willingness to swiftly address and resolve any issues.
Wi-Fi
Hikka Tranz by Cinnamon offers generally good Wi-Fi coverage with a strong signal available throughout the hotel premises, including the pool area and even the beach. Guests have commended the hotel for its excellent internet quality, describing it as remarkably good. However, there have been occasional issues with the Wi-Fi, including a few instances where the internet was slow or down for the entire hotel.
Pool
Hikka Tranz by Cinnamon offers a wonderful pool experience highly praised by guests. The hotel features multiple pools, including a kids' pool and a main pool, both of which are popular among visitors. The pool area is often described as beautiful, clean and spacious, making it great for families and perfect for a relaxing swim. Guests appreciate the availability of sun loungers, ensuring everyone can enjoy the poolside comfort. The surrounding territory is also noted for its beauty and cleanliness. The outdoor amenities, such as the bar and beach access, further enhance the poolside experience, making it a standout feature of the hotel. The pools are frequently highlighted as excellent, amazing and gorgeous, contributing significantly to the overall enjoyment of the stay at Hikka Tranz by Cinnamon.
Beach
The beach at Hikka Tranz by Cinnamon receives numerous praises from guests, who frequently highlight its amazing and beautiful qualities. Positioned right by the hotel, the beach boasts the best swimming spot in the area, offering calm swimming conditions without big waves. An extraordinary feature of this location is the regular presence of sea turtles, which guests can feed and swim with most days. The proximity of the coral reef adds to the allure, creating a fantastic snorkeling area nearby.
However, while many reviews underscore the pristine and idyllic nature of the beach, there are mentions of it sometimes getting dirty from boats with public areas occasionally littered and not cleaned efficiently. Nonetheless, the opportunity to experience turtles up close and the pleasant, gentle entry to the sandy beach ensure that the positive aspects significantly outweigh the negatives. With many nearby cafes to grab lunch and a variety of peaceful spots to enjoy, the beach experience at Hikka Tranz by Cinnamon remains a cherished highlight for many visitors.
4 Star
Hikka Tranz by Cinnamon offers some remarkable features, including exceptional corner rooms with stunning views over the sea and many guests are open to returning in the future. Still, opinions about its value and star rating vary. While some believe the price-quality ratio is good, others feel it represents poor value, suggesting a rating closer to three stars rather than four. Certain interactions regarding transactions and customer service did not meet some guests' expectations. Overall, there's a consensus that the hotel has potential, but improvements in value and service could enhance the experience significantly.
Beachfront
Hikka Tranz by Cinnamon enjoys a prime location with direct access to a picturesque beachfront, offering sweeping views directly from the hotel. Guests praise the superb positioning right on the beach, which is known for its visiting turtles, making it a standout feature. The hotel grounds seamlessly merge with the beach, providing a large territory for guests to explore. The hotel’s spacious terrace offers beautiful vistas, enhancing the overall experience of staying at this desirable beachfront property in Hikkaduwa.
FAQ
Yes, Hikka Tranz by Cinnamon has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hikka Tranz by Cinnamon.
No, Hikka Tranz by Cinnamon doesn't allow dogs.
Yes, parking facilities are available at Hikka Tranz by Cinnamon.
