ANA Crowne Plaza Hiroshima by IHG

Hiroshima 34.39014900, 132.45683700 , Naka-ku Naka-machi 7-20 (Show on Map)
8.1
Very Good


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Summary of reviewsANA Crowne Plaza Hiroshima by IHG, receives high praise across multiple review categories, particularly for its excellent location, outstanding breakfast offerings and exceptional staff service.

Situated in a prime spot near Peace Memorial Park and the Hiroshima Peace Museum, the hotel offers easy access to key tourist attractions and public transport. Its proximity to Hondori, various restaurants and the city center makes it ideal for shopping and sightseeing. Guests appreciate the convenience of being able to park directly in front of the hotel, enhancing the overall experience.

The breakfast experience at the hotel is consistently applauded for its quality and variety. The abundant buffet includes a wide selection of Japanese and Western dishes, delighting guests with delicious omelets and local specialties. While the breakfast comes at an additional cost, many feel it is worth the price due to the excellent selection and presentation of the food. Although the Western-style restaurant can get crowded, the overall sentiment remains overwhelmingly positive.

The rooms at ANA Crowne Plaza Hiroshima are noted for their cleanliness and well-equipped nature. Guests highlight the spacious and well-maintained accommodations, which contribute to a comfortable stay. Despite some finding the standard rooms compact, the clever layout and quality facilities ensure overall comfort. The peaceful atmosphere and specific amenities like air purifiers in smoking rooms further enhance the guest experience.

Cleanliness is consistently highlighted with many reviews describing the hotel as super clean and offering well-maintained rooms and quality towels. Despite occasional minor issues like unclean sheets or stray hairs, the general sentiment about the hotel's cleanliness is highly favorable.

Staff service is another standout feature with guests frequently commending the team for their kindness, helpfulness and professionalism. The staff's attentive and courteous demeanor, especially at the front desk, contributes to a welcoming and well-cared-for environment. This high level of service extends to the restaurant and breakfast offerings as well.

While the parking service is seamless with polite and helpful staff, the high fees (2,000 yen) and limited availability of parking spaces can be a drawback for those traveling by car. Some guests had to resort to nearby lots, incurring additional fees.

In summary, ANA Crowne Plaza Hiroshima offers an excellent combination of location, breakfast quality, room comfort, cleanliness and exceptional staff service, making it a highly recommendable choice for visitors to Hiroshima.
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Categories
Hotel for Honeymoon
ANA Crowne Plaza Hiroshima offers comfortable rooms and excellent service. Its central location allows easy access to Hiroshima's attractions, making it a convenient choice for honeymooners wanting to explore the city.

Family Friendly Hotel
Provides specific services for families, including babysitting upon request. The hotel offers a kids' meal option and a kid-friendly buffet as part of its dining facilities. These services cater directly to families traveling with children.

Hotel near Nightlife Spots
Situated in Naka-ku, Hiroshima, this hotel is close to the Nagarekawa district, providing convenient access to numerous bars, izakayas, and entertainment options. The proximity to Nagarekawa makes it ideal for nightlife enthusiasts.

Business Hotel
ANA Crowne Plaza Hiroshima has 13 meeting rooms with 2366m2 of meeting space, AV capabilities, a business center, concierge services, internet access, and laundry service. It is located in the economic and cultural center of the Chugoku-Shikoku region.

Hotel with Parking
The hotel provides parking for guests, making it convenient for exploring Hiroshima and the surrounding region by car.

EV charging stations  


Accessible Hotel
This hotel offers comprehensive accessibility with wheelchair accessible rooms, ADA compliant guest rooms and access routes. It includes grab bars, tall toilets, portable bathtub seats, handheld showers with hose, and showers with built-in transfer seats. Marked disabled parking is also available.

Hotel with Gym
ANA Crowne Plaza Hiroshima features a 24-hour fitness center on the 6th floor, offering elliptical machines, free weights, stationary bicycles, and treadmills. Aerobics instructors and sports trainers are also available.

Hotel with EV Charging Stations
This hotel provides EV chargers for guests. It is conveniently located near the Hiroshima Peace Memorial Park.

4-Star Hotel
As part of the IHG group, this hotel offers reliable quality and service. It is equipped with amenities suitable for both business and leisure, including dining and meeting facilities.

Romantic Hotel

Hotel with Swimming Pool

  Pool Lap Lanes  


Hotel with Pool Lap Lanes

Room Types
Premium Twin Room Located on the 7th-12th floors. This room has a flat-screen TV, wood furnishings, and extra-long beds. Includes a minibar and a bathroom with a bathtub and bathrobe.

Standard Room The property will allocate a room type to the guest on arrival; room types are subject to availability. Guests will be allocated a Twin Room, Double Room, Small Double Room or Single Room. This room has a flat-screen TV, wood furnishings, and extra-long beds. Includes a minibar and a bathroom with a bathtub and bathrobe.

Premium Room with Two Single Beds with Lounge Access This twin room has a tea/coffee maker, air conditioning and cable TV. Club benefits include: -Personalized check-in and check-out at the club lounge at 22F -Complimentary lounge access (06:00-21:00) -Complimentary buffet style breakfast (06:30-10:30) -Complimentary afternoon tea service (15:00-17:00) -Complimentary cocktail service (17:30-19:30) for guests 12 years of age and above -Complimentary pool and gym use -Complimentary meeting room usage for up to 2 hours

Standard Queen Room The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Standard Room with Two Single Beds The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.

Premium Twin Room with City View The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.

2 Single Standard City View The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

Standard Double Room - Lounge Access Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Standard King Room with Lounge Access Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Single Room The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Premium Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. This double room is air-conditioned and has a flat-screen TV, soundproof walls, a minibar and a tea and coffee maker.

Standard Queen Room with City View The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Upgraded Standard Room The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV.

1 Double Bed Standard City View The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Standard Twin Room with Lounge Access - High Floor Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Guest Reviews
8.1
Very Good
Location
The location of ANA Crowne Plaza Hiroshima by IHG, is widely praised by guests for its excellence and convenience. Situated in a prime spot near Peace Memorial Park and the Hiroshima Peace Museum, the hotel allows easy access to key tourist attractions and public transport links. Its proximity to Hondori, various restaurants and the city center makes it ideal for shopping and sightseeing. Guests appreciate the convenience of being able to park directly in front of the hotel entrance. The combination of a great location, proximity to major points of interest and warm hospitality contributes to a highly favorable experience at this hotel.

Breakfast
The breakfast experience at ANA Crowne Plaza Hiroshima by IHG, consistently impresses guests with its excellent quality and great selection. The breakfast buffet is described as abundant, featuring a wide variety of dishes, including several Japanese and Western options, making it a delightful start to a day of exploring Hiroshima. Many visitors particularly enjoyed the delicious omelets and highlighted the local specialties that provide an authentic taste of the region. The Japanese-style breakfast, in particular, receives high praise for both its taste and presentation.

Though the breakfast comes at an additional cost and is not included in the reservation, many feel it is worth the price due to the selection and quality of the food offered. The breakfast atmosphere is also noted as pleasant with stylish options that appeal to a wide range of guests. However, one recurring minor critique is the Western-style restaurant, which some found to be too small and prone to long lines. Despite this, the overall consensus is overwhelmingly positive with guests consistently enjoying the delicious and diverse breakfast offerings at this hotel.

Rooms
ANA Crowne Plaza Hiroshima by IHG, receives commendable feedback regarding its rooms with many guests highlighting the spacious and well-equipped nature of the accommodations. Cleanliness is a recurring theme; multiple guests note that their rooms were very clean and well-maintained, which contributed to a comfortable stay. While some guests found their rooms smaller than expected, the clever layout and quality facilities counterbalanced this perception, ensuring overall comfort.

The rooms are also well-regarded for their peaceful atmosphere, allowing guests to sleep without disturbances. Specific amenities, like an air purifier in smoking rooms and outstanding room facilities, add to the positive experience. The beds, in particular, garnered praise for providing excellent comfort.

However, it is worth noting that standard rooms and bathrooms can feel compact and some guests felt these rooms were too small for the price. A minority of reviews mentioned minor issues such as missing coffee and a stained towel, suggesting that attention to detail might occasionally slip.

Overall, despite a few small drawbacks, the ANA Crowne Plaza Hiroshima offers spacious, clean and well-equipped rooms that generally meet the expectations of its guests.

Cleanliness
The ANA Crowne Plaza Hiroshima by IHG, has garnered positive feedback from guests about its cleanliness. Many reviews highlight the hotel as super clean with clean and comfortable rooms and good quality towels. Guests have noted the facility and rooms as very clean, spacious and equipped with all the usual amenities required for a comfortable stay. Despite some remarks about vintage aesthetics, the overall impression of cleanliness is strong. Guests have found the hotel to be clean, secure and very comfortable, reinforced by a consensus of impeccable cleanliness upheld by the staff. However, a few reviews mentioned minor cleanliness issues such as unclean sheets on the first night and some stray hairs in the bathroom. Despite these isolated incidents, the general sentiment about the hotel's cleanliness is overwhelmingly positive, making it a reliable choice for a stay in Hiroshima.

Staff
At ANA Crowne Plaza Hiroshima by IHG, guests frequently commend the staff for providing top-notch service. Words like kind, friendly and helpful are often used to describe the interactions with hotel personnel. The staff members are not only attentive and courteous but also demonstrate exceptional professionalism when handling various situations. Visitors appreciate the accommodating nature of the staff, especially at the front desk and note their ability to make guests feel welcome and well-cared for.

The hotel's service extends beyond mere friendliness; the staff's responses to guest needs are consistently excellent, ensuring prompt and appropriate treatment. This high level of service is evident in various aspects of the guest experience, from handling amenities to providing exceptional support during social gatherings. Guests remark positively about the restaurant service and breakfast offerings, highlighting both the quality and taste.

Overall, the consistent praise for the team at ANA Crowne Plaza Hiroshima underscores a commitment to maintaining a warm, professional and guest-centric environment, making visitors' stays both comfortable and memorable.

Parking
ANA Crowne Plaza Hiroshima offers a seamless service experience with the parking staff noted for their politeness and helpfulness. However, guests commonly report that the parking fees are quite high, at 2,000 yen, which many find expensive, especially given the narrowness of the parking spaces. Additionally, the hotel’s parking lot frequently reaches full capacity, making it a challenge to secure a spot. As a result, some guests had to resort to parking at nearby lots, incurring extra fees. The combination of high costs and limited availability of parking spaces can be a significant drawback for those traveling by car.


Yes, ANA Crowne Plaza Hiroshima by IHG has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.

No, a spa isn't available at ANA Crowne Plaza Hiroshima by IHG.

No, ANA Crowne Plaza Hiroshima by IHG doesn't allow dogs.

Yes, parking facilities are available at ANA Crowne Plaza Hiroshima by IHG.

Yes, ANA Crowne Plaza Hiroshima by IHG has a gym.

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