Ho Chi Minh City, Số 7 Đống Đa, Phường 2, Tân Bình, Hồ Chí Minh, Việt Nam10.808764,106.665435(Show on Map)
7.2
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 29 Jun - Tue, 30 Jun29 Jun - 30 Jun
1 Room2 Guests
Info
Summary of reviews
White Diamond Airport Hotel - TSN offers a highly convenient location for travelers, positioned closely to Tan Son Nhat International Airport. This strategic location reduces commute times and provides easy access to numerous restaurants, shops, and a supermarket, enhancing the overall convenience for guests. Additionally, its proximity to the city center and major attractions makes it an appealing choice for tourists.
The hotel’s rooms are noted for their modern decor, cleanliness, and spaciousness, particularly highlighting the large bathrooms. Many guests find the rooms well-equipped and thoughtfully designed, contributing to a comfortable stay. However, there are mixed reviews regarding room cleanliness and maintenance, with some reports of unpleasant odors, incomplete amenities, and discrepancies between online photos and reality. Issues such as mold, bugs, and outdated facilities have been noted, indicating a need for improved housekeeping.
When it comes to cleanliness, there is a varied perception. Many guests appreciate the clean, spacious accommodations and commend the attentive hotel staff who contribute positively to the environment. Yet, concerns about dust, rubbish, mold, and broken facilities in both rooms and communal areas reveal inconsistencies in maintenance standards.
The hotel staff, including noted employees like Quỳnh and Quyết, are frequently praised for their friendliness, enthusiasm, and excellent service. Many guests highlight their helpfulness and accommodating nature, which considerably enhances the guest experience despite occasional mentions of staff professionalism needing improvement.
Overall, White Diamond Hotel – Airport is best known for its advantageous location and friendly staff, which make it a practical choice for travelers. However, a focus on improving cleanliness and maintenance across the hotel would further enhance guest satisfaction.
Categories
EV charging stations
Golf
Honeymoon
Spa
Family
Free Wi-Fi
Business
Parking
EV charging stations
Cheap
3 Star
Room Types
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room provides air conditioning, a private entrance, soundproof walls, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.
Superior Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as city views. The unit offers 1 bed.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as city views. The unit offers 1 bed.
Suite with City ViewThis suite features a hot tub. Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Family RoomProviding free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a seating area as well as city views. The unit offers 2 beds.
Guest Reviews
7.2
Good
Review Summaries
Location
The White Diamond Airport Hotel - TSN boasts a strategic and highly convenient location, being only a short distance from Tan Son Nhat International Airport. This makes it an ideal choice for travelers looking to minimize commute times and maximize their convenience. The surrounding area offers an abundance of dining options, with numerous restaurants and food establishments ensuring guests have plenty of culinary choices. The hotel's location also provides easy access to a variety of shops and a nearby supermarket, making it simple for guests to purchase any necessities during their stay. Its proximity to the city center and major attractions further enhances its appeal for those looking to explore the area. While the hotel offers spacious rooms at reasonable prices, some reviews indicate concerns with cleanliness, emphasizing that the primary draw remains its advantageous location.
Rooms
White Diamond Airport Hotel - TSN offers a mixed experience when it comes to its rooms. On the positive side, many guests appreciate the cleanliness and spaciousness of the rooms, highlighting that they are fully equipped and conveniently designed. The bathrooms, in particular, are noted for being spacious. The interior decor is modern and appealing, contributing to an overall pleasant visual atmosphere. However, some guests have reported issues with cleanliness and maintenance. Complaints include unpleasant odors, dirty rooms, and incomplete or broken amenities. There are also mentions of mold and bug problems, along with discrepancies between room appearances in pictures versus reality. While the hotel has potential with its modern touches and convenient facilities, improvements in housekeeping and maintenance could enhance the guest experience.
Cleanliness
White Diamond Airport Hotel - TSN presents a mixed bag when it comes to cleanliness, showcasing spaces that are both impressive and in need of improvement. Many guests praise the hotel for its clean, spacious, and very comfortable rooms, remarking on the convenience and affordability of their stay. The hotel staff also receives positive notes for their attentiveness and enthusiasm, contributing to an overall sense of a well-maintained environment.
However, there are notable concerns that detract from the hotel's overall cleanliness record. Several reviews report significant issues such as dust and rubbish tucked away under furniture, mold issues, and dirty sheets. Some guests describe their rooms as old and dirty, with broken facilities like shower hoses and inactive air conditioning units. Other areas, such as the lobby, have been criticized for their clutter and lack of tidiness, with boxes and cobwebs creating an unpleasant atmosphere.
While the hotel offers some clean and comfortable accommodations, there is a clear need for improvement in maintenance across various areas, highlighting a divide between experiences that are satisfactory and those that fall short.
Staff
White Diamond Airport Hotel - TSN is renowned for its commendable staff, frequently highlighted for their friendliness and enthusiastic approach to service. Guests have praised the receptionist, Quỳnh, for her politeness and enthusiasm, while another staff member, Quyết, is noted for his cheerful demeanor and excellent service. The hotel staff generally receive high marks for being helpful and accommodating. However, some reviews point to areas for improvement, with mentions of staff lacking certain skills and professionalism, and smoking in the reception area. Despite these occasional issues, the owner and the staff are generally remembered fondly for their warmth and eagerness to assist guests. The convenient location near the airport adds to the overall appeal, making it a practical choice for travelers.
FAQ
No, White Diamond Airport Hotel - TSN doesn't have any pool.
Yes, a spa is available at White Diamond Airport Hotel - TSN.
No, White Diamond Airport Hotel - TSN doesn't allow dogs.
Yes, parking facilities are available at White Diamond Airport Hotel - TSN.
No, White Diamond Airport Hotel - TSN doesn't have a gym.
