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Koi Resort & Spa Hoi An

Hoi An , Cua Dai Beach, Au Co (Show on Map)

8.7

Very Good

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Summary of reviewsKoi Resort & Spa Hoi An is a highly recommended hotel for those seeking a relaxing beach vacation. The location is great with easy access to both their own beach and Cua Dai beach and a short taxi or bike ride to Hoi An's old town. The breakfast is fabulous with a great selection of food for all tastes and dietary requirements. The rooms are beautiful with lake views and private terraces, although some guests noted that they could benefit from updating. The hotel is praised for its cleanliness and attention to detail. The staff is exceptional with many guests singling out specific members for their exceptional service and English skills. The spa is beyond amazing and the pool is fabulous with multiple options. The beach is just a short stroll away, although some guests were disappointed with the private beach and the adjacent beach with sandbags. Overall, Koi Resort & Spa Hoi An is highly recommended for its value for money, extraordinary hosts and superb amenities.
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Categories

Luxury Resort

Resort near The Beach

Resort Taking Steps Towards Sustainability

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Private Pool Outdoor Pool

Business Resort

Resort with Parking

Accessible Resort

Resort with Gym

5-Star Resort

Resort with Outdoor Pool

Resort with Private Pool Rooms

Room Types

Superior with Garden View Situated on the ground floor with views of the fields of Cam Thanh Village, this air-conditioned double room features a TV, a seating area and a safety deposit box. The en suite bathroom comes with free toiletries. This room cannot accommodate any extra beds.

Bungalow with Garden View This air-conditioned bungalow features a TV, a seating area and garden views. The en suite bathroom comes with free toiletries.

Bungalow with Lagoon View This air-conditioned bungalow features a balcony that opens up to views of the lagoon. It includes a TV and a seating area. The en suite bathroom comes with free toiletries.

Three-Bedroom Villa with Private Pool and River View This air-conditioned house has a terrace that offers a view of the river and a private indoor pool. It features a private entrance, a living room and a fully equipped kitchen. En suite bathrooms come with shower facility and free toiletries.

Four-Bedroom Villa with Private Pool and River View This air-conditioned house has a terrace that offers a view of the river and a private outdoor pool. It features a private entrance, living room and a kitchen. En suite bathrooms come with shower facility free toiletries.

About Koi Resort & Spa Hoi An

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Guest Reviews

8.7

Very Good

Location

Located just a few minutes' walking distance from both their own beach and Cua Dai beach, Koi Resort & Spa Hoi An offers a fantastic location for beach lovers. Though the hotel is a bit out of town, guests can easily make the journey to Hoi An's old town by taxi or bike. There are also a few restaurants, pharmacies and small stores in the area, as well as beachfront restaurants and cafes a short walk or cycle away. Plus, the hotel offers a courtesy bus to town. Overall, the location is described as great and fabulous with guests able to reach An Bang beach with just a quick two-minute stroll and Old Town Hoi An with a 12-minute taxi ride. The beautiful design of the hotel with its river view also adds to the attraction. However, some guests did note that the hotel is a little far out from Hoi An center and not ideal for the price. Nevertheless, the location is convenient for those who want to be near the beach and local shops and Cua Dai beach, as well as other beaches, are just a short cycle away.

Breakfast

If you're a breakfast lover, you're in for a treat at Koi Resort & Spa Hoi An. Guests rave about the great selection and vast variety of food for all tastes and dietary requirements. Fresh local fruit is a highlight, as well as omelets prepared in the moment. And don't miss out on trying the Vietnamese coffee, which guests describe as out of this world. Overall, breakfast is described as fabulous, excellent and amazing with enough options to please most tastes. The buffet breakfast offers a variety of choices from Western food to Asian food with many kinds of bread and pastry with homemade jams. Some guests even rave about the noodles! While some note that the bread and cereals could be improved and the breakfast variety was limited, most describe it as a delicious and great buffet in a lovely garden setting. Some reviews advise arriving before 10:30 to fully enjoy the breakfast.

Rooms

The Koi Resort & Spa Hoi An offers a stay in beautiful rooms with lake views and private terraces. Guests commented on the comfort of the beds, as well as the cleanliness and decor of the rooms. Spacious and well-equipped, the rooms offer ample storage and lovely balconies overlooking the lagoon. Some guests did mention that the rooms could benefit from updating and refurbishment and there were small issues with amenities like shower drainage and soap dispensers. However, overall the rooms were praised for their beauty and comfort with many guests describing them as clean and well-appointed. Despite some minor issues, the Koi Resort & Spa Hoi An offers a great option for those seeking comfortable and stylish accommodations in Hoi An.

Cleanliness

The Koi Resort & Spa Hoi An has received many positive comments about its cleanliness. Guests have praised the hotel for its clean and tidy rooms and good-sized bathrooms. The villas are described as super clean and beautiful, while the rooms are simply described as clean and comfortable. The resort itself is well-maintained and the staff provides excellent service. Quiet and serene, the hotel provides a peaceful environment for guests to unwind. However, a few guests have mentioned the need for further improvements in cleanliness with some finding dust and cobwebs in their rooms. Despite these minor issues, the Koi Resort & Spa Hoi An is highly recommended for its overall cleanliness and attention to detail.

Staff

Guest reviews of the Koi Resort & Spa Hoi An consistently praise the hotel's friendly and helpful staff. Many guests have singled out staff members Harry, Jan, Vincent and Than for their exceptional service and excellent English skills. The hotel's receptionists, luggage handlers, breakfast manager and restaurant staff have also been lauded for their professionalism and attentiveness. Some guests have mentioned that staff members went above and beyond to ensure their comfort and several have noted that the staff are so friendly that they will offer guests rides around the resort. Despite some minor complaints about the staff's English skills and professionalism in a few areas, the overwhelming consensus is that the staff at the Koi Resort & Spa Hoi An are exceptional and truly make guests' stays memorable.

Spa

The Koi Resort & Spa Hoi An offers an exceptional spa experience according to the guests who have visited. The spa is beyond amazing and the massage staff are gentle, smooth and warm. Many guests were very satisfied with the spa service and even visited multiple times. The pool at the spa is beautiful and the staff are welcoming and hospitable. However, it's worth noting that the spa didn't offer wellness services and some guests were disappointed that the SPA pool bar was closed. Additionally, the shuttle service to Hoi An ancient town was suspended without notice, leading to unexpected expenses for guests. Nevertheless, the Koi Resort & Spa Hoi An's spa is definitely worth a visit for its exceptional service and peaceful ambiance.

Pool

The pool at Koi Resort & Spa Hoi An is nothing short of fabulous with multiple options including a private pool and a huge outdoor pool overlooking the river. Guests loved the serenity of the beautiful and peaceful garden with fantastic pool areas filled with loungers and towels. The Koi pond encircling the Lunch/Dinner Restaurant and the well-cared for pools were also highlights. The sizable outdoor pool is especially good during the day and guests raved about the swimming pool, breakfast, service and general beauty of the resort. Despite some minor inconveniences such as the closed bar at the pool SPA and punctured loungers, overall, the facility was great. For those staying in the villa area, there is even a separate pool. The only complaint was that the pool was too small for the size of the hotel. Nevertheless, the overwhelmingly positive reviews suggest that the pool may be one of the biggest draws of Koi Resort & Spa Hoi An.

Beach

Koi Resort & Spa Hoi An is a great location for those looking to be close to the beach. Although there is no direct access to the beach from the resort and no sunbeds available, the seaside is just a two minute stroll away. The nearby Cua Dai beach is also easily accessible. While the beach outside the hotel may not be ideal for hanging out, other beautiful beaches are seconds away by bike or a short taxi ride. Some guests were disappointed with the private beach, which was not accessible and the beach adjacent to the hotel, which had sandbags to prevent erosion. However, the proximity to the beach was enjoyed by many who found it relaxing to be so near the water. Guests who stayed in villas near the lagoon were disappointed with the lack of balcony furniture and no roof, which was problematic in the rain. Despite some negative comments, the location near the beach was overall praised by visitors to Koi Resort & Spa Hoi An.

5 Star

If you're searching for an amazing stay in Hoi An, look no further than Koi Resort & Spa. With a superb rating of 9.00/10 and very good reviews, this hotel comes highly recommended for its value for money, extraordinary hosts and superb amenities. Guests rave about the fabulous premises and the best breakfast ever with delicious, tasty, fresh ingredients and good portions at reasonable prices. In fact, some even claim it's one of the best breakfast services they've ever experienced on their travels. The hotel itself is exceptional and perfect and guests wish they could've stayed longer to fully enjoy their perfect vacation. The friendly staff goes above and beyond, making this a memorable and exceptional stay. However, some guests have criticized the poor service and abandoned facility, stating that it doesn't live up to a 5-star hotel's standards. Despite these negative reviews, Koi Resort & Spa remains a popular choice for travelers seeking a remarkable stay in Hoi An.

Yes, Koi Resort & Spa Hoi An has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.

Yes, a spa is available at Koi Resort & Spa Hoi An.

No, Koi Resort & Spa Hoi An doesn't allow dogs.

Yes, parking facilities are available at Koi Resort & Spa Hoi An.

Yes, Koi Resort & Spa Hoi An has a gym.

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