Hyatt Regency Hong Kong Tsim Sha Tsui

Hong Kong , , 18 Hanoi Road (Show on Map)
8.4
Very Good


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Summary of reviewsThe Hyatt Regency Hong Kong Tsim Sha Tsui is highly recommended by guests for its standout location with many describing it as the best in the area. The hotel is connected to the Tsim Sha Tsui MTR station and offers easy access to numerous eateries, shops and attractions. The staff is friendly and attentive, providing exceptional service. While the breakfast experience received mixed reviews, the Chinese and lobby-level restaurants were generally praised. The rooms are spacious, clean and well-maintained with comfortable beds and excellent amenities. The hotel is highly regarded for its cleanliness with guests commending the housekeeping service. The staff is also highly praised for their professionalism and attentiveness. The outdoor heated pool is a great feature, although prior booking is not possible due to COVID restrictions. The hotel is family-friendly with spacious rooms and baby amenities provided. The beds are generally comfortable, although a few guests found them too hard. Overall, the Hyatt Regency Hong Kong Tsim Sha Tsui provides exceptional service and is highly recommended for its location, cleanliness and friendly staff.
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Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types
King Room with Harbour View On the upper hotel floors, rooms with an average size of 31-square-metre feature panoramic views of Victoria Harbour, plus king bed, marble bath with rain shower and spacious work area. Enjoy cosy, contemporary decor that complements modern amenities such as a 49-inch flat-screen TV.

Twin Room with Harbour View On the upper hotel floors, rooms with an average size of 31-square-metre feature panoramic views of Victoria Harbour, plus two plush twin beds, marble bath with rain shower and separate tub and spacious work area. Enjoy cosy, contemporary decor that complements modern amenities such as 49-inch flat-screen TV.

King Room - Club Access Located on floors 22 and 23 of the hotel, room offers a private lounge, concierge and secretarial services. These rooms with an average size of 28-square-metre feature a plush king bed, spacious work area and rain shower. Enjoy city views that complement modern, cosy decor, as well as 55-inch flat-screen TV and room service. Daily complimentary continental buffet breakfast, all-day coffee/tea service, evening cocktails and canapés are also offered in the exclusive Regency Club Lounge.

Twin Room - Club Access With an average size of 31-square-metre, the rooms are on the upper floors of the hotel. Enjoy two plush twin beds, large work desk and bath with rain shower and separate tub, plus modern luxuries such as 55-inch flat-screen TV. Exclusive Regency Club Lounge offers daily complimentary continental buffet breakfast, all-day coffee/tea service, evening cocktails and canapés, private concierge and secretarial services.

King Room with Harbour View - Club Access Offering panoramic harbour views, rooms offer an average size of 31-square-metre on the upper floors of the hotel. Enjoy a plush king bed, large work desk and bath with rain shower and separate tub, plus modern luxuries such as 55-inch flat-screen TV. Exclusive Regency Club Lounge offers daily complimentary continental buffet breakfast, all-day coffee/tea service, evening cocktails and canapés, private concierge and secretarial services.

Twin Room with Harbour View - Club Access Located on top three floors of the hotel, this room includes private lounge, concierge and secretarial services. Here, rooms with an average size of 31-square-metre feature plush 2 single beds, marble bath with rain shower and separate tub and spacious work area. Enjoy city views that complement modern, cosy decor, as well as 55-inch flat-screen TV and room service. Daily complimentary continental buffet breakfast, all-day coffee/tea service, evening cocktails and canapés are also offered in the exclusive Regency Club Lounge.

Deluxe King Room Enjoy views of Kowloon’s glimmering streets from this room with an average size of 31-square-metre, featuring king bed with plush bedding and spacious bath with rain shower and separate tub. Cosy, modern decor highlights amenities such as 49-inch flat-screen TV.

Deluxe Twin Room Enjoy views of Kowloon’s glimmering streets from this room with an average size of 31-square-metre, featuring two twin beds with plush bedding and spacious bath with rain shower and separate tub. Cosy, modern decor highlights amenities such as 49-inch flat-screen TV.

King Room Room features one plush king bed, oversized work desk and marble bath with walk-in shower. Cosy, contemporary decor adds to modern amenities such as 49-inch flat-screen TV and room service. This room offers views of Kowloon's glimmering streets.

Corner King Room Offering views of Kowloon, this 38-square-metre room features a king-sized bed with plush bedding and a bathroom with rainshower. It comes with cosy, modern decor that highlights facilities like a 49-inch LCD TV. For triple occupancy, the third occupant will be accommodated in a rollaway bed.

Corner Twin Room Enjoy views of Kowloon’s glimmering streets from this spacious room with an average size of 38-square-metre, featuring two twin beds with plush bedding and a tranquil bathroom with rain shower. Cosy, modern decor highlights amenities such as 49-inch flat-screen TV. For triple occupancy, the third occupant will be accommodated in a rollaway bed.

Suite Oversized suites measuring 55-square-metre offer plenty of space for entertainment and privacy, plus panoramic city views. Master bedroom with king bed features adjacent master bath with walk-in rain shower and separate tub. Living area includes work area, Nespresso machine, 49-inch flat-screen TV, DVD player. Enjoy daily complimentary continental buffet breakfast, all-day coffee/tea service, evening cocktails and canapés in the exclusive Regency Club Lounge.

Suite with Harbour View The 49-square-metre suite offers plenty of space, plus expansive harbour views. Located on floors 18-24, it features a master bedroom with a King bed and an adjacent master bathroom with rainshower and separate tub. Living area features work area, Nespresso machine, 55-inch LCD TV, DVD player. Enjoy daily complimentary continental buffet breakfast, all-day coffee/tea service, evening cocktails and canapés in the exclusive Regency Club Lounge.

Executive Suite Luxurious top-floor suites with an average size of 93-square-metre offer panoramic Victoria Harbour or Kowloon views, plus plush king bed, deluxe master bath with rain shower and separate tub, dining and living areas, guest bath and pantry area. Enjoy amenities such as 55-inch flat-screen TVs, Nespresso machine, and exclusive access to the Regency Club Lounge for daily complimentary continental buffet breakfast, all-day coffee/tea service, evening cocktails and canapés.

Twin Room Offering views of Kowloon, the 28-square-metre room features twin beds, oversized work desk and a marble bathroom with walk-in shower. It offers cosy, contemporary decor that highlights facilities like a 49-inch flat-screen TV and room service.

Staycation Offer - Free Upgrade to Harbour View Room, Dining Credit & Extra Benefits This special offer includes free room upgrade to Harbor View Room and a HKD 1000 dinning credit.

Guest Reviews
8.4
Very Good
Location
The location of the Hyatt Regency Hong Kong Tsim Sha Tsui is a standout feature according to guest reviews. Many praise the hotel for its central location with some describing it as the best location. The hotel is connected to the Tsim Sha Tsui MTR station, making it very convenient for guests to travel around the city. Other malls, restaurants and shops are also within walking distance from the hotel. Guests also appreciate the hotel's direct access to the K11 Art Mall. The staff is described as friendly and attentive with some guests commenting on the exceptional service they received. The location is perfect for those who want to explore the heart of Tsim Sha Tsui and have easy access to numerous eateries, shops and attractions.

Breakfast
Guests have varied opinions regarding the breakfast at the Hyatt Regency Hong Kong Tsim Sha Tsui. While some found the choices limited and not up to par, others thought it was magnificent and had a good variety of food. Many guests were pleased with the Chinese and lobby-level restaurants but felt that the quality could be improved. Some suggested that the breakfast buffet could have been better, but others enjoyed the excellent selection of food available. The lounge breakfast got mixed reviews, while the service level of the staff was said to be low. Some guests recommended eating outside the hotel and others had to deal with long waits during the breakfast rush. Overall, the breakfast experience is one area where the hotel can improve, though some guests had an excellent experience.

Rooms
The Hyatt Regency Hong Kong Tsim Sha Tsui boasts clean and well-maintained rooms with friendly staff. The rooms are spacious with excellent amenities and comfortable beds. Although some rooms are starting to show their age, the rooms are generally big enough with great views of either the harbor or the city. The bathrooms are also spacious and clean with nice-sized bathtubs. The hotel offers a nice pool and gym, but the decor of the rooms may be a bit dated. Despite this, the rooms are still comfortable with expected amenities like a fridge, kettle, ironing board, hair dryer and in-room safe. Some rooms lack a coffee table and some have an obstructed view due to nearby buildings. Overall, the hotel provides a satisfying and comfortable stay, especially with the bigger and upgraded rooms.

Beds
The beds at Hyatt Regency Hong Kong Tsim Sha Tsui receive generally positive reviews with many guests saying that they were super comfortable and great with some describing them as sehr bequem (very comfortable). However, a few reviewers did mention that the beds were a bit too hard for their liking with one guest saying that the bedding, specifically the quilts, could be more comfortable. Overall, guests had a pleasant sleeping experience with many enjoying the king size beds and spacious rooms. One guest even mentioned that their upgraded room had a beautiful harbour view and a bathtub.

Cleanliness
Hyatt Regency Hong Kong Tsim Sha Tsui has received rave reviews from past guests regarding the cleanliness of the hotel. Guests repeatedly mentioned the clean and spacious rooms and the hotel's overall good condition. Additionally, the housekeeping service was commended for its great work. Some areas of improvement were noted such as the lobby restroom needing better cleaning and the need for better bathroom ventilation. However, most guests enjoyed the great location, high quality facilities and clean bedding. The hotel is perfect for those who are looking for a comfortable and clean stay.

Staff
When it comes to the staff at Hyatt Regency Hong Kong Tsim Sha Tsui, guests have plenty of positive things to say. Many describe the reception and front desk staff as friendly and helpful with some singling out specific employees for exceptional service. Guests appreciate the ability of hotel staff to communicate in English and many praise the professionalism and attentiveness of the concierge. Additionally, housekeeping and luggage services receive high marks from guests. Overall, the staff at this hotel seem to go above and beyond to make guests feel welcome and comfortable. While there are a few negative comments about staff attitudes, the vast majority of reviews are positive and highlight the excellent customer service provided by the Hyatt Regency Hong Kong Tsim Sha Tsui staff.

Pool
If you're looking for a luxurious summer staycation, Hyatt Regency Hong Kong Tsim Sha Tsui has a great outdoor heated pool for you to take a dip in. While some guests found the pool disappointing, others thought it was very nice and in good size, alongside a well-equipped fitness room. However, keep in mind that due to COVID restrictions, prior booking for the swimming pool is not possible and the number of people allowed inside is limited. Make sure to arrive early and queue up to enjoy your pool time to the fullest.

Family
If you're traveling with kids, the Hyatt Regency Hong Kong Tsim Sha Tsui is a great hotel choice for you. Many guests have noted that it's particularly suitable for families with spacious rooms and even an extra child's bed provided. Convenience is also key, as the location is accessible and ideal for those with young children. Plus, the hotel offers baby amenities such as sterilizing machines and cribs. Overall, this hotel comes highly recommended for those looking for a family-friendly stay. However, do expect crowds and queues as it's a popular choice for families. While not every guest has had a positive experience, those traveling with kids seem to be enjoying their stays.

5 Star
Hyatt Regency Hong Kong Tsim Sha Tsui boasts exceptional qualities such as comfortable and beautiful bathrooms, as well as friendly and accommodating staff. The hotel is situated in a great location and offers high quality, clean facilities and rooms. While some guests felt it falls slightly short of a five-star rating in terms of amenities, overall the hotel provides exceptional service.


Yes, Hyatt Regency Hong Kong Tsim Sha Tsui has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hyatt Regency Hong Kong Tsim Sha Tsui.

No, Hyatt Regency Hong Kong Tsim Sha Tsui doesn't allow dogs.

No, parking facilities aren't available at Hyatt Regency Hong Kong Tsim Sha Tsui.

Yes, Hyatt Regency Hong Kong Tsim Sha Tsui has a gym.

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