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Courtyard Houston Downtown Convention Center

Houston , 916 Dallas Street (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, guests had a positive experience at the Courtyard Houston Downtown Convention Center. The hotel's location was praised for being close to many attractions and restaurants. The rooms were described as clean, spacious and comfortable with modern amenities. The staff was friendly and accommodating, providing excellent customer service. Guests also enjoyed the on-site restaurant and bar. However, the parking situation was a point of contention for some guests with the valet service being considered too expensive and time-consuming. Despite this, guests recommend budgeting extra for parking fees during their stay.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel near Nightlife Spots

Hotel with Swimming Pool

Rooftop Pool Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Hotel with Rooftop Pool

Room Types

King Room with Sofa Bed A flat-screen TV with cable channels is offered in this room. A seating area with a sofa bed is also included. A small refrigerator and coffee machine are provided.

Double Room with Two Double Beds A flat-screen TV with cable channels is offered in this room. A small refrigerator and coffee machine are provided.

Larger Guest room, 1 King, Corner room The double room offers air conditioning. The unit has 1 bed.

Suite, 1 King The suite provides air conditioning.

1 Bedroom Presidential Suite, King, City view, Top floor The suite features air conditioning.

King Room - Hearing Accessible The unit offers 1 bed.

King Room with Adapted Tub - Mobility and Hearing Accessible The unit has 1 bed.

King Room - Hearing Accessible The unit has 1 bed.

About Courtyard Houston Downtown Convention Center

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Guest Reviews

7.6

Good

Location

The Courtyard Houston Downtown Convention Center is the perfect hotel for travelers who value location. Guests rave about the hotel's central location in the heart of downtown Houston, making it easy to explore the city's many attractions on foot or by MetroRail. The hotel's proximity to restaurants, bars and entertainment options means that there's always something to see and do nearby. The staff at Courtyard Houston Downtown Convention Center are known for being both friendly and helpful, making the overall experience even more enjoyable. With easy access to the Interstate, the hotel's location is ideal for exploring other parts of Houston too. Many guests mention the great views of Main Street from their rooms, adding even more to the hotel's appeal. Overall, if you want to stay in the heart of downtown Houston with everything on your doorstep, Courtyard Houston Downtown Convention Center is the place to be.

Rooms

Looking for a comfortable stay in the heart of Downtown Houston? Look no further than Courtyard Houston Downtown Convention Center! While some reviewers noted that rooms were on the smaller side and in need of an update, others praised the comfortable beds and overall cleanliness of the accommodations. Though the vintage feel of the building and outdated bathrooms were noted, guests appreciated the helpful mini fridge and mostly clean facilities. Some rooms had high ceilings and a spacious layout, while others were more minimal in terms of amenities. While some experienced stuffiness in their room, the overall quiet atmosphere was appreciated. However, some guests did note issues with dirty carpets and unusable coffee machines. Regardless, the hotel's location is hard to beat and guests report good overall experiences with their rooms at Courtyard Houston Downtown Convention Center.

Cleanliness

If you're looking for a clean hotel in the heart of Houston, Courtyard Houston Downtown Convention Center might be exactly what you need. Despite a few negative comments about small issues like the ice maker being out and a used washcloth left in the shower, the general consensus among guests is that this hotel is very clean. From the rooms to the facilities, everything is kept in top condition with friendly staff on hand to assist. The beds are comfortable and the rooms are quiet, making it a great choice for a relaxing stay. Some guests mentioned dirty carpets or a room that felt less than clean, but these are the exception rather than the norm. Despite the building being a bit older, guests still found it classy and clean. The only other complaint was that some guests wished their room had been cleaned daily, but this was not guaranteed due to COVID-19 restrictions. Overall, if cleanliness is a top priority for your next trip to Houston, this hotel should definitely be on your list.

Staff

The Courtyard Houston Downtown Convention Center has received an abundance of positive reviews about their staff with guests praising their welcoming and helpful nature. The front desk associates have been noted as professional and courteous and the hospitality has been excellent. Guests have also noted the staff's efforts to accommodate and take care of their needs, making them feel right at home. Though there have been some inconsistencies with some staff members being hit and miss, the majority of guests have found the staff to be friendly and accommodating. The hotel has ensured cleanliness and the rooms have been noted as very clean. However, there have been some negative reviews about unfriendly staff members and difficulties with the valet and reservations. Overall, guests have found the staff at the Courtyard Houston Downtown Convention Center to be excellent and note-worthy.

Parking

Guests have mixed feelings about the parking situation at the Courtyard Houston Downtown Convention Center. While some appreciated the convenience of the valet service, others thought it was too expensive and took too long. Unfortunately, there is no self-parking option available at the hotel which led some to park in an open lot two blocks away which was considered sketchy by some. The overnight valet parking fee of $40 is considered extremely high by many guests who noted local garages are cheaper. Some were also surprised to learn that only valet parking was an option, as this fact was not clearly advertised beforehand. As a result, guests suggest budgeting extra for parking fees during their stay.

Yes, Courtyard Houston Downtown Convention Center has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.

No, a spa isn't available at Courtyard Houston Downtown Convention Center.

No, Courtyard Houston Downtown Convention Center doesn't allow dogs.

Yes, parking facilities are available at Courtyard Houston Downtown Convention Center.

Yes, Courtyard Houston Downtown Convention Center has a gym.

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