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Hilton Houston Post Oak by the Galleria

Houston , 2001 Post Oak Boulevard (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Info The Hilton Houston Post Oak by the Galleria is ideally situated near The Galleria, Memorial Park and the Houston Arboretum and Nature Center, making it a perfect base for exploring the city. The hotel boasts an outdoor pool, 24-hour fitness center, two restaurants and a bar, providing a comfortable stay for guests. Various room options and amenities, such as Digital Key, room service, a business center and meeting rooms, cater to the needs of leisure and business travelers alike. Dining options at the hotel include The Promenade, which offers locally sourced breakfast favorites, The Brittany Bar with its British pub-inspired atmosphere, as well as Java Jive for quick coffee and snacks on the go.

Summary of reviewsThe Hilton Houston Post Oak by the Galleria is a popular hotel for those looking to stay near the famous Galleria mall. Guests love the convenience of being walking distance to great shops, restaurants and the stunning Waterwall. The hotel also offers a shuttle service to nearby attractions. Safety was not a concern for guests, as the neighborhood felt safe and secure. The breakfast at the hotel is satisfying with a full breakfast and an omelette bar. The staff at the hotel is friendly and helpful with guests appreciating their attentive attitude. The pool is a nice and relaxing spot with very clean water, but more lighting is needed for improved ambiance. The beds have been a topic of conversation for guests with some finding them comfortable and restful, leading to a good night's sleep. However, some areas of the hotel, including the rooms, are outdated and could use some updating. Some guests mentioned that the room size and layout were great, but others complained about tiny rooms that were not as advertised. Despite these issues, other guests found the hotel to be clean and comfortable and praised the staff for being professional and friendly. Guests should be aware of the potential for cleanliness issues when staying at this hotel. The parking situation at the hotel has mixed reviews with some finding the fees to be too expensive and others finding it practical and worth the price. Overall, the hotel has potential but needs some upgrades and better maintenance to live up to the Hilton name.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

King Room This room features a private balcony. Tea and coffee-making facilities and a cable TV are also include.

Queen Room with Two Queen Beds This room offers guests a compact refrigerator, tea and coffee making facilities, and cable TV. Please note extra beds are not available for this room type.

Room with Two Double Beds This room features views of the Galleria area and private balcony. a compact refrigerator, tea and coffee making facilities, and cable TV is provided.

One-Bedroom Suite with Two Double Beds This suite features a private balcony. A compact refrigerator and tea and coffee-making facilities are provided. Cable TV is available.

One-Bedroom King Suite This suite features a private balcony, sitting area and a wetbar. The wetbar has a refrigerator, microwave and tea and coffee-making facilities. Cable TV is available.

King Room with Roll-In Shower - Mobility Access This accessible room features a private balcony and compact refrigerator. Tea and coffee-making facilities and a cable TV are also included.

King Room with Bath Tub - Mobility Access This mobility-accessible room features a private balcony, compact refrigerator, and an accessible tub.

Double Room with Two Double Beds - Mobility Access This double room features a balcony, tea and coffee maker and compact refrigerator.

Presidential Two-Bedroom Suite Featuring views of the city, this spacious suite features a flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.

Double Room with Two Double Beds - Pool Access This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and a safe deposit box. The unit has 2 beds.

Premium Double Room with Two Double Beds and City View - Balcony The unit has 2 beds.

Premium Suite with City View This family room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker and a safe deposit box. The unit offers 3 beds.

Corner King Room with Balcony The unit has 1 bed.

King Studio The studio provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

King Room with Peloton Bike This double room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Premium King Room with City View and Balcony This triple room features air conditioning, a tea and coffee maker and a TV. The unit offers 1 bed.

One-Bedroom Premium King Suite with City View The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box.

Premium Corner King Room with Balcony This triple room features air conditioning, a tea and coffee maker and a TV. The unit offers 1 bed.

Queen Room with Two Queen Beds - Pool Access The quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Queen Room with Two Queen Beds and City View - Balcony In the kitchen, guests will find a refrigerator, a dishwasher and a microwave. The quadruple room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

About Hilton Houston Post Oak by the GalleriaDiscover the Hilton Houston Post Oak by the Galleria, conveniently located just half a mile from the shops and restaurants at The Galleria, America's fourth-largest mall. With Memorial Park and the Houston Arboretum and Nature Center only three miles away, and Downtown Houston just six miles from the hotel, guests will find it an ideal base for exploring the city. The hotel features a second-floor outdoor pool with ample seating, a 24-hour fitness center and two on-site restaurants and a bar for guests to enjoy.

Guests can expect a comfortable stay with a range of room options, including connecting rooms, non-smoking rooms, pet-friendly accommodations and accessible rooms. The hotel also offers convenient amenities such as Digital Key, room service, a business center and meeting rooms to ensure a pleasant stay for both leisure and business travelers.

Dining at the Hilton Houston Post Oak by the Galleria is a delightful experience. The Promenade serves made-from-scratch breakfast favorites, prepared with local ingredients for an authentic taste of Houston. For a more casual setting, visit The Brittany Bar, a charming British pub-inspired venue offering bar bites and a selection of draught beers. For those on the go, Java Jive provides coffee and grab-and-go items to keep guests fueled for their adventures in the city.

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Guest Reviews

8.0

Very Good

Location

The Hilton Houston Post Oak by the Galleria is a popular hotel for those looking to stay near the famous Galleria mall. Guests love the convenience of being walking distance to great shops, restaurants and the stunning Waterwall. Despite being a bit of a distance from downtown, guests found the central location perfect for their meetings and events. The hotel also offers a shuttle service to nearby attractions. Safety was not a concern for guests, as the neighborhood felt safe and secure. While some found the hotel to be overpriced and underserviced, others raved about the great location and friendly staff. Overall, the hotel's location and proximity to the Galleria mall make it an ideal place to stay in Houston.

Breakfast

Hilton Houston Post Oak by the Galleria offers a breakfast that can satisfy your cravings. They have a full breakfast that is great and awesome, according to guests who tried it. The hotel also has an omelette bar where they make omelettes upon request so you can build your own. Guests particularly loved the food from Brittany Bar and the Texas-sized breakfast omelettes. However, it is important to note that not everyone had the chance to try their breakfast, as some guests didn't eat breakfast or there were no dining facilities during the day. Moreover, some guests thought that the breakfast was nothing special. Overall, if you're looking forward to enjoying breakfast at the hotel, Hilton Houston Post Oak by the Galleria can provide you with a satisfying one.

Rooms

The Hilton Houston Post Oak by the Galleria is a beautiful property in a great location. However, some areas of the hotel, including the rooms, are outdated and could use some updating. Some guests mentioned that the room size and layout were great, but others complained about tiny rooms that were not as advertised. While some guests praised the cleanliness of their rooms, others reported issues with dust, dirt and even black mold. The balcony was a nice feature, but some found it too small or dirty. Additionally, some guests experienced noise issues, including loud doors and a false fire alarm. The hotel offers limited room service with a small menu and time restrictions. Some amenities, such as the gym and parking, were also mentioned as being subpar. Prices for rooms were on the high side and not always worth it based on the quality. Overall, the hotel has potential but needs some upgrades and better maintenance to live up to the Hilton name.

Beds

The beds at Hilton Houston Post Oak by the Galleria have been a topic of conversation for guests. Some found them to be comfortable and restful, leading to a good night's sleep. Others were disappointed with the quality of the mattress or found the bed to be too soft or not properly set up. Notably, one guest even found blood stains under the mattress. However, despite some negative experiences with the bed, the bedding itself was generally seen as clean and comfortable. Some guests also had issues with towels or broken beds, but overall the rooms seem to be well-kept with comfortable bedding.

Cleanliness

Guests had a mixed experience with the cleanliness at Hilton Houston Post Oak by the Galleria with some praising the hotel for being extremely clean and well taken care of, while others reporting issues with dirty rooms, hair in showers and under beds and stained bedding. Some guests had to request extra cleaning, change rooms multiple times and even found blood stains under the mattress. Despite these issues, other guests found the hotel to be clean and comfortable and praised the staff for being professional and friendly. Overall, guests should be aware of the potential for cleanliness issues when staying at this hotel.

Staff

The staff at Hilton Houston Post Oak by the Galleria gets a thumbs up from guests! Reviews across multiple platforms rave about the friendliness and helpfulness of the employees. From the serving staff going above and beyond to ensure guest satisfaction to the front desk staff being polite and prompt, guests appreciated the attentive attitude of the employees. However, there were a few incidents where guests were not pleased with the attitude of certain staff members, particularly the front desk. Overall, guests were pleased with the courteous interactions they had with staff throughout the hotel.

Pool

The Hilton Houston Post Oak by the Galleria offers a nice and quiet pool area that is perfect for a relaxing swim. The pool is pretty and clean, making it an enjoyable spot to cool off from the Texas heat. However, some reviewers noted that the pool vibes could be improved and the water wasn't heated. While there is a bar area, it wasn't in use during some guests' stays. Unfortunately, some guests found the swimming pool to not be clean. Additionally, the hotel lacks room service, a restaurant, or bar. The Hilton is in need of updates throughout the lobby, rooms and especially the pool area. Overall, the pool is a nice and relaxing spot with very clean water, but more lighting is needed for improved ambiance. Although one reviewer couldn't enjoy the pool area due to weather, many others enjoyed the great pool, that's open 24/7. Lastly, one guest mentioned in German that the pool was very clean and large.

Parking

Guests have mixed feelings about the parking situation at Hilton Houston Post Oak by the Galleria. Some found the fees to be too expensive with some stating that they were charged $28-$38 per day and that the hotel is already expensive enough. Others were frustrated with the hidden charges for parking and one guest even discovered curb rash on their car's rim after using the valet service. However, some guests found the parking to be practical and worth the price with one guest stating that the $196.63 they paid, which included daily parking and taxes, was worth the stay. The hotel offers both valet and self-parking options, although some guests mentioned that there was no valet available.

Yes, Hilton Houston Post Oak by the Galleria has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hilton Houston Post Oak by the Galleria.

Yes, Hilton Houston Post Oak by the Galleria welcomes dogs.

Yes, parking facilities are available at Hilton Houston Post Oak by the Galleria.

Yes, Hilton Houston Post Oak by the Galleria has a gym.

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