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Hotel ZaZa Houston Memorial City

Houston , 9787 Katy Freeway 77024 (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel ZaZa Houston Memorial City is a fantastic hotel that offers a great location and superb facilities. The hotel is conveniently located close to a mall and Target with easy access to the main freeway. Guests love the hotel's unique and tasteful furniture, as well as the beautiful and clean rooms that offer comfortable beds and spacious showers. The hotel staff is exceptional with many guests praising their welcoming and helpful attitudes, especially Alexis and Nancy & JJ. The pool area is a great place to relax, although some guests have noted minor issues with understaffing and rowdy parties. Guests also appreciated the valet service, although some found the fees to be steep. The breakfast is a favorite among guests with a wide selection of options to choose from, although there were some issues with the freshness of ingredients. Overall, Hotel ZaZa Houston Memorial City is a superb choice for a luxury stay in Houston.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Premium King Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a private entrance, a minibar, a seating area and a flat-screen TV with satellite channels. The unit has 1 bed.

Balcony Double King Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, a minibar and a wardrobe. The unit offers 2 beds.

Balcony King Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a private entrance, a minibar, a seating area and a flat-screen TV with satellite channels. The unit has 1 bed.

Standard King Room - Accessible Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a private entrance, a minibar, a seating area and a flat-screen TV with satellite channels. The unit offers 1 bed.

Premium Suite, Balcony This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a minibar, as well as a wardrobe. The unit offers 1 bed.

Premium Double King Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a minibar, a seating area, a wardrobe and a flat-screen TV with satellite channels. The unit has 2 beds.

Balcony Corner Suite King This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite has air conditioning, a minibar, a flat-screen TV with satellite channels and a balcony. The unit has 1 bed.

Corner Suite King The unit has 1 bed.

Accessible Premium Double King The unit has 2 beds.

Premium Suite King The unit has 1 bed.

Corner King Room The unit has 1 bed.

Balcony Suite King The unit offers 1 bed.

About Hotel ZaZa Houston Memorial City

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Guest Reviews

9.0

Excellent

Location

Hotel ZaZa Houston Memorial City is located in a great area with easy access to all of Houston. Guests loved the proximity to a mall and Target, as well as the convenience of being close to their loved ones. The hotel boasts a beautiful location in the heart of the Memorial City area and is perfect for those staying on the far west side of Houston. With great location comes ease of use, as many guests noted the location of plugs were easy to access. The hotel is also in walking distance to nice restaurants and offers easy access to the main freeway. Plus, the breakfast is a favorite among guests. All in all, Hotel ZaZa offers a great location and great hotel experience.

Breakfast

Hotel ZaZa Houston Memorial City offers a wide selection of breakfast options for guests to choose from. Many reviews boast about the deliciousness of the food they received, including the omelets and other menu items. However, a couple of reviewers mention that there were some issues with the freshness of ingredients. While the breakfast price was a concern for some guests, others enjoyed the excellent room service and were impressed by the courteous and polite staff. Although limited in choices, the breakfast options received positive comments overall. There was one unfortunate incident where eggs were overcooked, but the manager handled it promptly and took care of the disappointed guest. Some guests suggest ordering breakfast the night before to save time, as the room service was a bit slow for some. The continental breakfast was not free, which was a downside for some reviewers. Overall, the breakfast at Hotel ZaZa Houston Memorial City had some flaws but received satisfactory reviews from most guests.

Dinner

Hotel ZaZa Houston Memorial City boasts a great hotel restaurant with amazing food. Guests raved about the excellent breakfast they had on a Saturday morning, but had mixed feelings about the dinner service on the same night. While some found the service fair, others had to send back their drinks for being terrible. The noise level was also a concern with some guests finding the bar to be noisy. However, the staff was accommodating and fulfilled off-menu requests. Some reviewers suggested avoiding room service and opting for the restaurant instead. Despite some mixed reviews on the food, the lamb was deemed good. Overall, the restaurant provided a great dining experience for guests during their stay at the hotel.

Rooms

The Hotel ZaZa Houston Memorial City boasts beautiful, clean and comfortable rooms with lovely furnishings and toiletries. Each room is well-sized and spacious, offering a nice view and even a balcony in some cases. The accommodations exude chic and are designed with attention to detail in mind. Many positive reviews mention the comfortable beds, spacious showers and nice amenities. The hotel's wide range of unique and tasteful furniture adds personality and fun to the space. Overall, guests rave about the beautiful and clean rooms, though there were a few complaints about air conditioning issues and some cleanliness concerns.

Beds

The guests at Hotel ZaZa Houston Memorial City had much to say about the beds in their rooms. Words like "comfy", "comfortable" and "best ever" seem to come up often. Some guests even mentioned how clean and quiet their rooms were with one guest expressing particular fondness for the size of the bed and the balcony. While one guest did not find the mattress as comfortable as others, most seemed to agree that the bedding was of high quality. Overall, guests seem to have had a fantastic experience with the beds at Hotel ZaZa Houston Memorial City.

Cleanliness

Hotel ZaZa Houston Memorial City is a beautiful, chic and elegant hotel with a great customer service experience. Guests have raved about the cleanliness of the hotel with many stating that the rooms are spotless, comfortable and practically new. The showers have high-end features and incredible water pressure. The bedrooms are spacious, quiet and relaxing with friendly staff. The hotel's location is perfect for those looking for a comfortable and clean place to stay. Although there were a few negative comments about room service dishes being left outside the same door for over 24 hours, the majority of guests have been highly satisfied with the cleanliness, hospitality and comfort of Hotel ZaZa Houston Memorial City.

Staff

Hotel ZaZa Houston Memorial City boasts remarkable guest reviews, especially for its staff. Guests have praised the hotel staff for being friendly, accommodating and efficient. The valet service also received positive feedback for being quick and respectful. Many guests commended the front desk staff for being quick to resolve issues and for being hospitable. In particular, staff members such as Alexis and Nancy & JJ were recognized for their outstanding service. However, a few negative comments mentioned inexperienced staff or waitstaff who were not attentive or friendly. Overall, the staff at Hotel ZaZa Houston Memorial City is exceptional with many guests praising their welcoming and helpful attitudes.

Pool

The Hotel ZaZa Houston Memorial City boasts a beautiful pool area that guests love to lounge in. With cabanas and in-pool seating complete with little tables, guests find it to be a relaxing environment. While some guests find that the pool was smaller than expected, it still offers a lot of fun. However, some guests note that the pool area can be understaffed leading to long wait times for orders to be taken. Others suggest that the pool area should stay open later, giving guests time to swim as the sun goes down. Unfortunately, some guests have complained of rowdy parties and one guest even experienced an unruly individual pounding on their door. Overall, while there may be some minor issues, the pool area at Hotel ZaZa Houston Memorial City is a great place to spend your downtime.

Parking

The Hotel ZaZa Houston Memorial City offers valet parking for a daily rate and guests had mixed feelings about it. On the positive side, many guests raved about the amazing valet service and some even enjoyed the parking experience and appreciated the professionalism of the staff. However, others found the parking fees to be steep and complained that they were forced to valet park. Some were disappointed that there was no option for self-parking and one guest even mentioned feeling subject to thieves or tow trucks when parking at a nearby restaurant. Overall, the hotel offers convenient parking options, but guests should be aware of the fees and limitations.

4 Star

Hotel ZaZa Houston Memorial City is a superb place for a stay according to guests who have had the pleasure to experience its top notch facilities and services. With its ideal size, guests appreciate the hotel's great location and the friendly host who went above and beyond to ensure their stay was excellent. Visitors praised the hotel's beauty and lovely ambiance, while one guest specifically mentioned their friend's birthday was made even special thanks to the superb amenities at the hotel. Although most guests had no complaints, some felt that the restaurant could use some improvement. Overall, Hotel ZaZa Houston Memorial City is a very good choice for those seeking a luxury stay in Houston.

Yes, Hotel ZaZa Houston Memorial City has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hotel ZaZa Houston Memorial City.

Yes, Hotel ZaZa Houston Memorial City welcomes dogs.

Yes, parking facilities are available at Hotel ZaZa Houston Memorial City.

Yes, Hotel ZaZa Houston Memorial City has a gym.

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