SpringHill Suites Houston Medical Center / NRG Park
Houston, 1400 Old Spanish Trail29.69309,-95.408857(Show on Map)
8.3
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 10 Aug - Tue, 11 Aug10 Aug - 11 Aug
1 Room2 Guests
Info
Summary of reviews
SpringHill Suites Houston Medical Center / NRG Park excels in offering a prime location, making it an attractive option for various travelers. Strategically situated within walking distance to NRG Stadium and close to the MD Anderson Cancer Center, this hotel caters well to event-goers and those with medical appointments. The vicinity to multiple dining and retail locations, along with accessible public transportation via the nearby metro rail, further enriches the guest experience. The hotel’s secure environment and friendly, attentive staff contribute to its positive appeal.
Guests frequently commend the complimentary breakfast for its variety and quality. Highlights include Texas-shaped waffles, hot eggs and turkey sausage with many describing it as excellent and offering substantial value. Despite minor feedback on limited options and the temperature of some items, the early availability and overall quality of the breakfast enhance the stay.
The rooms at SpringHill Suites are consistently praised for their cleanliness, spaciousness and comfort. Visitors enjoy the ample space, separate seating areas and multiple televisions, making it ideal for families and groups. Guests appreciate the well-maintained environment and good amenities, contributing to a restful stay. Although there are occasional mentions of minor issues like unpleasant odors, the consensus is overwhelmingly positive regarding room quality and comfort.
Cleanliness is a highlighted strength with guests noting the exceptionally clean rooms and well-maintained property. The entire environment, from the rooms to the common areas, is described as clean and comfortable, making it a quiet haven for guests despite suggestions for some property updates.
The staff’s friendliness and helpfulness are consistently praised. Guests feel valued and well-accommodated with the team’s joyful and professional demeanor enhancing the overall experience. Such hospitality leaves a lasting positive impression on visitors.
The parking situation receives mixed reviews due to the cost and the parking deposit, but some guests appreciate the security measures in place. Issues like malfunctioning gates are noted, but the presence of access-controlled parking adds a layer of security.
Lastly, the beds are generally described as comfortable, contributing significantly to a restful experience. While there are a few critiques regarding bed firmness and the comfort of the sofa beds, the general sentiment is that the beds enhance the overall comfort of the spacious rooms.
Overall, SpringHill Suites Houston Medical Center / NRG Park is lauded for its excellent location, clean and spacious accommodations, delightful breakfast and exceptional staff, making it a favorable choice for a variety of travelers.
Categories
Family
This all-suite hotel offers separate living areas and bedrooms, giving families more space. It provides complimentary breakfast and has an outdoor pool, located near major attractions like NRG Park.
Free Wi-Fi
SpringHill Suites Houston Medical Center offers free Wi-Fi access. It is located conveniently near the medical center and NRG Park.
3 Star
This hotel is located in the Medical Center/NRG Park area. It offers suite-style accommodations with modern amenities. It's suitable for visitors to medical facilities and events at NRG Park.
Parking
Golf
Honeymoon
Pool
Outdoor Pool
Business
Accessible
Gym
Outdoor Pool
Room Types
King Suite with Trundle SofaThe family room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The family room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit has 2 beds.
Queen Suite with Two Queen Beds, Bathtub and Trundle Sofa - Mobility Access/Hearing AccessibleThe family room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a shower. This wheelchair accessible family room features air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit offers 3 beds.
Queen Suite with Two Queen Beds and Trundle SofaThe family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The family room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit offers 3 beds.
King Suite with Trundle Sofa - Hearing AccessibleThe family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The family room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit offers 2 beds.
King Suite with Bathtub and Trundle Sofa - Mobility AccessThe family room offers a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath and a shower. This wheelchair accessible family room has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 2 beds.
King Suite with Bathtub and Trundle Sofa - Mobility Access/Hearing AccessibleThe family room offers a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath and a shower. This wheelchair accessible family room has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 2 beds.
King Suite with Roll-In Shower and Trundle Sofa - Mobility Access/Hearing AccessibleThe family room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a walk-in shower and a bath. This wheelchair accessible family room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.
Queen Suite with Two Queen Beds, Roll-In Shower and Trundle Sofa - Mobility Access/Hearing AccessibleThe family room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a walk-in shower and a bath. This wheelchair accessible family room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 3 beds.
Queen Suite with Two Queen Beds and Trundle Sofa - Hearing AccessibleThe family room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The family room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit has 3 beds.
Guest Reviews
8.3
Very Good
Review Summaries
Location
The SpringHill Suites Houston Medical Center / NRG Park boasts an exceptional location, making it a prime choice for various types of travelers. The hotel is within walking distance of NRG Stadium, allowing easy access for attending events and rodeos. Its proximity to the MD Anderson Cancer Center and the larger medical complex makes it ideal for those with medical appointments. Additionally, the hotel is conveniently situated near multiple food and retail locations, offering guests abundant dining and shopping options. The metro rail is also close by, providing convenient public transportation. The property is noted for its secure environment and offers clean, spacious rooms, alongside friendly and attentive staff.
Breakfast
The complimentary breakfast at SpringHill Suites Houston Medical Center / NRG Park consistently receives high praise from guests. Many appreciate the variety of breakfast choices offered with highlights being Texas-shaped waffles, hot eggs and turkey sausage. The breakfast buffet is often described as excellent with some calling it the greatest value and noting that it offers a very complete spread. Guests find the menu to have great value for the price, reflecting positively on the overall quality and selection.
However, there are some mentions of limited options and a few guests noted that the breakfast could be better in terms of variety and temperature of the food. Despite these minor critiques, the overall feedback emphasizes a very good breakfast experience, adding significant value to the stay with its early availability and quality offerings. The clean facility and friendly staff further enhance the breakfast experience.
Rooms
SpringHill Suites Houston Medical Center / NRG Park receives consistent praise for its clean and spacious rooms. Guests frequently highlight the comfort and size of the rooms, noting the ample space and separate seating areas, which contributes to a comfortable stay for families and groups. Many reviews emphasize the cleanliness of the rooms and the overall environment with visitors particularly pleased with the well-maintained space and good amenities.
Additionally, the hotel's rooms are appreciated for their convenience, especially for those needing proximity to NRG Stadium. The presence of multiple televisions and the separate seating area are noted as excellent features, enhancing the overall guest experience. The comfortable beds and clean accommodations make for a restful stay and the friendly staff further contribute to a positive atmosphere. However, there are occasional mentions of issues such as unpleasant odors and less-than-ideal room quality. Despite this, the majority of reviews recommend the hotel for its spacious and comfortable rooms.
Beds
The beds at SpringHill Suites Houston Medical Center / NRG Park receive largely positive feedback from guests. Many describe the beds as very comfortable, enhancing their overall stay experience. Guests also appreciate the combination of spacious rooms and comfortable beds, making for a pleasant environment. The pillows are often highlighted as being super comfortable as well. However, not all experiences were perfect, as some guests found the beds to be too soft or even hard and a few mentioned discomfort leading to soreness. Additionally, the sofa bed was noted to be less comfortable compared to the main beds. Despite these mixed reviews, the general consensus leans towards a comfortable and restful stay.
Cleanliness
SpringHill Suites Houston Medical Center / NRG Park impresses guests with its high standards of cleanliness. Reviewers frequently mention the very clean rooms and overall well-maintained environment. The property, including the rooms and building, is described as very clean and nice, making it a comfortable and quiet place to stay. The clean rooms and property, coupled with friendly staff and good amenities, appeal to families and individuals alike. Despite some feedback suggesting that parts of the property are in need of updates and repairs, the overarching sentiment highlights the superb cleanliness and welcoming atmosphere of the hotel. Additionally, its convenient location close to the stadium and nearby stores adds to its appeal.
Staff
The staff at SpringHill Suites Houston Medical Center / NRG Park consistently receive high praise for their friendliness and helpfulness. Guests highlight the team as exceptionally welcoming, noting that they felt truly valued throughout their stay. The staff's accommodating nature, coupled with their prompt assistance, makes for a pleasant experience. Desk clerks are specifically mentioned for their joyfulness and professionalism, contributing to an overall positive atmosphere. Many guests commend the staff's dedication to making the environment both clean and comfortable. This level of service has evidently left a lasting impression with numerous reviews emphasizing the staff as a significant highlight of their visit.
Parking
The parking situation at SpringHill Suites Houston Medical Center / NRG Park appears to have mixed reviews. Guests have expressed concerns about the necessity and cost of parking, as well as the requirement for a parking deposit which they felt was not clearly communicated. However, there are positive comments about the security measures in place with access gates for the parking lot being noted as a nice feature. Unfortunately, some issues with the gates not working properly were also mentioned.
FAQ
Yes, SpringHill Suites Houston Medical Center / NRG Park has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at SpringHill Suites Houston Medical Center / NRG Park.
No, SpringHill Suites Houston Medical Center / NRG Park doesn't allow dogs.
Yes, parking facilities are available at SpringHill Suites Houston Medical Center / NRG Park.
Yes, SpringHill Suites Houston Medical Center / NRG Park has a gym.
