Should the guests notify you about reserving a parking space before checking in?Not necessarily
Answers last updated by Hout Bay Beach Cottage
Accessible Vacation Home
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?No
In the rooms, does the toilet have support handrails?No
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify? The small en-suite shower has a ridge. A plastic chair can be placed in the shower by prior arrangement. The second bathroom is shower over bath. The entire property and garden is on one level. There are no steps.
Vacation Home where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes If they come from overseas they need proof of negative guest upon arrival in our country
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 16:00 - Check-out: 10:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Is there a sanitizing sprayer for shoes outside each room? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? No
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? Yes Reopening Date: June, 01 2020
Additional Information: This not a Hotel but a self-catering accommodation for 1 family only. Therefor there are no other guests. We rest the house for 2 days in between guests, ventilate the rooms and house, deep cleaning, sanitize and wash every soft furnishings.
Three-Bedroom HouseThe private pool and fireplace are the standout features of this holiday home. Boasting a private entrance, this spacious holiday home also includes 3 bedrooms, a seating area and 2 bathrooms with a walk-in shower and a bath. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the fully equipped kitchen. The holiday home also features a barbecue. Featuring a terrace with garden views, this holiday home also offers a washing machine and a flat-screen TV with streaming services. The unit has 4 beds.
Yes, Hout Bay Beach Cottage has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hout Bay Beach Cottage.
Yes, Hout Bay Beach Cottage welcomes dogs.
Yes, parking facilities are available at Hout Bay Beach Cottage. For more information, read the answers to the Parking questionnaire