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Summary of reviewsThe Sheraton Lagos Hotel is a well-situated hotel with a good location, specifically praised for its proximity to the airport and security. The breakfast experience is generally positive with a good selection and variety of meals offered, although some guests had complaints about replenishing food selections. The rooms have mixed reviews with some describing them as luxurious and clean, while others claim they are outdated and in need of an upgrade. However, guests appreciate the secure and clean environment of the hotel rooms. The hotel maintains a high standard of cleanliness with very professional staff ensuring that every area of the hotel is kept clean and well taken care of. The staff is outstanding, efficient and helpful with excellent customer service, responsiveness, professionalism and courteousness. Overall, guests praise the Sheraton Lagos Hotel for its location, breakfast, cleanliness and exceptional staff. Show more
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Categories
Luxury Hotel
Eco Friendly Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard King RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Standard Twin RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.
Premium King Room - High Floor/Club Lounge AccessProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.
Premium Twin Room - High Floor/Club Lounge AccessOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 2 beds.
Business Suite, Concierge level, 1 Bedroom Suite, 1 KingProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.
Junior Suite, Concierge level, 1 Bedroom Junior SuiteOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.
Diplomatic Suite, Concierge level, Suite, 1 King, High floorOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.
The Sheraton Lagos Hotel is well situated according to guests' reviews. Many have praised the good location, specifically mentioning its proximity to the airport. Security is also praised, making for a nice and safe location. The central location makes it easy for guests to get to all their planned activities. Overall, guests seem pleased with the hotel's location, describing it as good, nice and convenient.
Breakfast
The breakfast experience at Sheraton Lagos Hotel is a mixed bag with some guests raving about its excellence and others claiming it was awful or poor. However, the majority of guests were pleased with the selection and variety of the meals offered. Though a few complaints were made about the need to replenish some of the food selections, guests were generally very positive about the breakfast, describing it as great, excellent and even "varied." Though a few guests were unhappy with the breakfast experience, most were satisfied with some even stating that children were okay with the food. Overall, it seems that guests can expect a positive experience when it comes to breakfast at Sheraton Lagos Hotel.
Rooms
When it comes to the rooms at Sheraton Lagos Hotel, guests have mixed opinions. While some describe them as luxurious and clean with adequate bathroom facilities, others claim that they are outdated and in need of an upgrade. Some guests were disappointed with the size of the room and the lack of modern features and a few complained about poor air conditioning. However, despite the negatives, many guests did appreciate the secure and clean environment of the hotel rooms, as well as the bathroom improvements that had been made. Some negative comments were made regarding old or dated bathroom facilities with reports of sinking mattresses and tired decor. It seems that while some rooms are showing signs of wear and tear, they are still appreciated for their cleanliness and secure atmosphere.
Cleanliness
If a clean hotel environment is important to you, the Sheraton Lagos Hotel may be the place for you. The hotel maintains a high standard of cleanliness with very professional staff ensuring that every area of the hotel is kept clean and well taken care of. The tap water is clean and rooms are comfortable with clean bathrooms. However, there were some comments about outdated furniture and some dirty rooms, but overall, many guests were pleased with the cleanliness and sense of security at the hotel.
Staff
Sheraton Lagos Hotel boasts a team of outstanding, efficient and helpful staff who go out of their way to ensure guests have a comfortable and enjoyable stay. According to guest reviews, the hotel's staff is friendly, polite and always ready to assist. Many guests commended the staff for their excellent customer service, responsiveness, professionalism and courteousness. The room service was exceptional and the staff was superb and accommodating. Although there were a few comments about long wait times at the lobby and poorly trained staff, overall, guests praised the staff for making their stay memorable with their warm reception, effective customer service and outstanding work ethic. The staff at Sheraton Lagos Hotel deserves credit for their commitment to providing exceptional service.
Yes, Sheraton Lagos Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Sheraton Lagos Hotel.
No, Sheraton Lagos Hotel doesn't allow dogs.
Yes, parking facilities are available at Sheraton Lagos Hotel.