World > North America > United States > Ohio > Cuyahoga > Hotels in Independence > Hampton Inn & Suites Cleveland-Independence

Hampton Inn & Suites Cleveland-Independence

Independence , 6020 Jefferson (Show on Map)

8.3

Very Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Independence

Info

Summary of reviewsHampton Inn & Suites Cleveland-Independence has a reputation for having an outstanding staff that is accommodating, professional and friendly. The rooms are clean and comfortable with nice showers and comfortable beds, making for a relaxing stay. The breakfast choices are great and guests appreciate the effort put into providing good options. Although there are some isolated incidents where guests encountered rude staff, overall the staff go above and beyond to ensure guests' needs are met. Michelle and Erica are standout members of the team who guests have praised for their exceptional service.
Show more

Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Name of the pool: Pool

Location of the pool: Outdoor pool

Is it a pool of special type?

Sea / Salt water pool

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Room Types

Queen Room with Two Queen Beds - Non-Smoking This air conditioned room includes a flat-screen TV with cable channels.

King Room with Sofa Bed - Non-Smoking This air conditioned room includes a flat-screen TV with cable channels.

King Room - Non-Smoking This air conditioned room includes a flat-screen TV with cable channels.

King Suite - Non-Smoking This air conditioned room includes a flat-screen TV with cable channels.

King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking This air conditioned room includes a flat-screen TV with cable channels.

King Suite with Shower This air conditioned suite includes a flat-screen TV with cable channels.

Queen Room with Two Queen Beds with Shower - Non-Smoking This air conditioned suite includes a flat-screen TV with cable channels.

Queen Suite with Two Queen Beds - Non-Smoking This air conditioned suite includes a flat-screen TV with cable channels.

King Room with Roll-In Shower - Mobility and Hearing Access/Non-Smoking This air conditioned suite includes a flat-screen TV with cable channels.

About Hampton Inn & Suites Cleveland-Independence

Show Map

Guest Reviews

8.3

Very Good

Location

If you're looking for a convenient location in Cleveland without breaking the bank, the Hampton Inn & Suites Cleveland-Independence is a great find. Located not too far away from downtown, it's easy to get to via the highway and there are plenty of other hotels and business buildings around. The area is safe and quiet, perfect for a good night's sleep. And with breakfast included, you can fuel up before heading out to explore all that Cleveland has to offer. While some guests noted that the freeway can be heard from some rooms and that the hotel walls are thin, overall the location received high praise. Just be sure to request a room that doesn't face the parking lot if you're looking for peace and quiet.

Breakfast

The Hampton Inn & Suites in Cleveland-Independence boasts a breakfast that received positive reviews from guests. Many found the breakfast area to be well-stocked with tasty and fresh options, along with some nice extras. Even with limited options due to COVID-19, guests were pleased with the quality and selection provided. Grab and go breakfast was also a convenient option for those on-the-go. Guests were especially impressed with the impeccable customer service provided by the breakfast server. However, there were some negative reviews regarding limited variety and not having breakfast despite advertisement. Overall, the hotel offers a nice breakfast to start your day fueled for exploring the great location.

Rooms

The Hampton Inn & Suites Cleveland-Independence offers an exceptional stay for guests looking for comfortable and spacious rooms at an affordable price. Guests have consistently praised the hotel's standards of cleanliness, along with the spaciousness and comfort of the rooms. The bathrooms are a particular highlight with good-sized showers and enough amenities for a comfortable stay. However, guests have noted minor maintenance issues, such as broken lamp shades or non-functioning bedside lights. The reception staff were always helpful in finding solutions to these issues, including offering to switch rooms. Some guests mentioned the wear and tear on the carpets or furniture. However, the hotel's recent updates have improved the overall experience for guests. The hotel also offers exceptional value for money, making it ideal for a one-nighter or a longer stay. Overall, guests can expect neat, clean and comfortable rooms with excellent amenities that make for an enjoyable stay.

Beds

If you're looking for a hotel with comfortable beds during your stay in Cleveland, Hampton Inn & Suites Cleveland-Independence is definitely worth considering. Many guests have commented on how comfortable the beds are with some even saying they're comparable to their own beds at home! The pillows have also received high praise with many guests reporting a great night's sleep thanks to them. In addition to the comfortable beds, guests have also enjoyed the other amenities in the rooms, such as the refrigerators and coffee makers. However, one potential downside is that the hotel needs updating with some guests finding the beds uncomfortable. Overall, if a good night's sleep is a priority for your trip, then Hampton Inn & Suites Cleveland-Independence is a solid option.

Cleanliness

The Hampton Inn & Suites Cleveland-Independence boasts of exceptional cleanliness with guests raving about the super clean rooms that were spacious and well-stocked. Even the lobby was described as clean and welcoming, while the front desk lady earned praises for her impeccable cleanliness and customer service. Guests were impressed with the comfortable beds and nice shower and appreciated the friendly and helpful staff. Although some guests pointed out minor issues such as dirty sheets, stained drapes and a slippery shower, they were easily fixed and did not dampen the overall experience of staying in a very clean and comfortable hotel.

Staff

The staff at Hampton Inn & Suites Cleveland-Independence receives high praises from guests. Many comment on the friendly and welcoming nature of the staff, who are known to go above and beyond to ensure guests' needs are met. Michelle and Erica stand out as particularly professional and engaging. The hotel is praised for its cleanliness, comfortable beds and nice showers and guests appreciate the good breakfast choices. There are some isolated incidents where guests encountered rude staff, but overall there are many more positive reviews of the staff's helpfulness and accommodating nature.

Yes, Hampton Inn & Suites Cleveland-Independence has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Hampton Inn & Suites Cleveland-Independence.

No, Hampton Inn & Suites Cleveland-Independence doesn't allow dogs.

No, parking facilities aren't available at Hampton Inn & Suites Cleveland-Independence.

Yes, Hampton Inn & Suites Cleveland-Independence has a gym.

More Options