Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel
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Summary of reviewsThe Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel is a luxurious and conveniently located hotel that offers exceptional service and facilities. Many guests praised the location and the cleanliness and comfort of the rooms. Families are welcomed and there is free parking available. Although some guests found it a bit expensive and there were minor issues with amenities, guests generally enjoyed their stay and recommend this hotel, particularly for special occasions. Overall, this hotel is a solid option for those seeking a good experience in the heart of downtown Indianapolis.
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Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel, is a destination steeped in history. The Grand Hall Ballroom is particularly noteworthy, with stunning wheel windows and a barrel ceiling adorned with original stained glass. As one traverses the hallways, the historical echoes of World War I can still be felt. Grey-tinted wheel windows, a memento of the times they were blacked out during the war for camouflage, are an intriguing feature that takes guests back in time.
However, what truly sets this hotel apart is the unique opportunity it provides for guests to stay in an authentic Pullman train car guest room. This extraordinary lodging experience is a vivid nod to the past, embodying a bygone era when rail travel was the epitome of luxury and style. The opportunity to stay in a Pullman train car guest room at Crowne Plaza Indianapolis-Dwtn-Union Stn is more than just a stay; it's a journey into the past with all the comforts of the present.
Stepping into the vast indoor pool area at the Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel, is a feast for the senses. The sheer magnitude of the space is instantly calming, the gentle echo of water offering a tranquil soundtrack to the leisurely laps taken by guests. The pool provides a fantastic opportunity to maintain a fitness regimen, presenting a year-round invitation to take a dip, no matter the weather outside.
The indoor pool is meticulously designed, with all guests in mind. Featuring an ADA lift, the pool is easily accessible to all guests, showcasing the hotel's dedication to providing a comfortable and accommodating experience. This indoor oasis not only contributes to guests' health and wellness but also serves as a perfect retreat to rejuvenate amidst the historical grandeur of the hotel.
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About Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel
Guest Reviews
The Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel boasts a perfect and excellent location, being in the heart of downtown Indianapolis. Its historical building is connected to the Convention Centre via a walkway and is within walking distance to many restaurants, coffee shops and some of the city's best attractions like Lucas Oil Stadium, Monument Circle and Military Park. Guests can walk to anywhere to eat and explore the city, making it a convenient and ideal choice for travelers. The hotel's proximity to the Indianapolis area and the beautiful plaza across the street make it an excellent location for attending events, concerts and conferences. The hotel's nostalgic look of the old train station, its nice updates and its historic beauty are some of the highlights that guests love. Overall, the location is top-notch and it satisfies both leisure and business travelers who want to explore the best of Indianapolis.
The breakfast at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel has received mixed reviews from guests. Some have raved about the free buffet breakfast, describing it as excellent, great and amazing. Others were pleased with the good breakfast, which was either on the menu or buffet. Additionally, there were guests who appreciated the complimentary breakfast due to the restaurant being closed during covid. However, some guests were disappointed. Some of them didn't eat breakfast, while others received the wrong food or didn't get breakfast even when it was advertised. Some were also confused since they booked for four people with breakfast included, but they were told breakfast was only for two. Moreover, the price of breakfast was another issue. The rates were inconsistent with some guests paying $16 per person, while others paid $18, $40, or nothing at all. Despite this, many still enjoyed the food and praised the location, bar and restaurant. Overall, while there were some issues with breakfast, it didn't detract from the overall guest experience.
The Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel is a unique and beautiful hotel converted from part of the union train station. The train car suites are especially cool, spacious and very comfortable. The property is in a nice location and has that historic feel of the old train station. While some of the rooms are outdated, they are still clean, quiet and spacious. The bed in our room was very comfortable, but some guests found the mattresses too firm. Housekeeping was lacking in some rooms, but others were exceptionally clean. Some guests had issues with faulty equipment, such as a leaky faucet or a non-working refrigerator, but staff was quick to accommodate requests to switch rooms. The reasonably priced restaurant is a plus and some guests commented on the neat train motif decoration throughout the property. However, outdated facilities, like old carpet and peeling paint in some areas, could use an upgrade. The layout of the hotel is unique and fun, especially staying in a Pullman or train car room. Overall, the Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel is a great choice for those looking for a quirky, yet comfortable stay in a historic location.
Guests of the Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel can rest easy knowing that the beds are awesomely comfortable. Despite a few complaints about the firmness of some mattresses and a few broken beds, the majority of reviews praise the comfort of the beds. Some guests even remark on the quietness of the rooms, leading to a comfortable stay. While some rooms may not have had enough bed space, guests who were able to enjoy the comfortable beds had a unique and beautiful stay. The added bonus of the good breakfast truly complements the comfortable sleeping arrangements.
Guests rave about the Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel for its remarkable cleanliness. The hotel is described as very clean, beautiful organized and up to date. Guests feel safe and comfortable staying here and appreciate the location and friendly, attentive staff. While some mention bathroom cleanliness issues, the majority of reviews praise the hotel's cleanliness with many guests stating that they felt confident and at ease during their stay because of it. Despite some minor issues, overall guests agree that the hotel is clean and the perfect place to rest your head while exploring Indianapolis.
The staff at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel, is a mixed bag according to guest reviews. While there were reports of some staff being rude, distant and disrespectful, the majority of guests had pleasant interactions with knowledgeable and awesome staff. The front of house and restaurant staff were especially noteworthy with many guests praising them for their friendliness and professionalism. Additionally, some guests mentioned specific staff members, like Ruth, who went above and beyond to fix issues and ensure guest safety. While there were reports of lost reservations and inconsistency in service, guests appreciated the friendly and accommodating nature of staff members, including those working in valet parking. Despite some negative interactions, the overall sentiment was that the hotel's staff did what they could with what they had to work with and provided efficient and polite service.
Guests of Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel, have had mixed experiences with the hotel's pool. Many enjoyed using it with some commenting on the nice pool view and fun atmosphere. However, others were disappointed due to the small size and cold temperature of the pool. Some guests also had trouble obtaining towels and noted that the pool was closed for maintenance during their stays. Despite these drawbacks, the availability of a pool was still appreciated by many guests, especially those traveling with families.
The Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel has a variety of parking options for guests. Some guests enjoyed the convenience of valet parking and praised the helpful and friendly valet service. Adjacent parking was also deemed convenient by several guests. However, some guests complained about the cost of parking, which was not always clearly stated when booking. Some guests also had issues with the parking, describing it as "terrible" and "rough," with a few having to wait for valet service. Despite this, others appreciated that while there was no free parking, there were affordable options available nearby. Overall, while parking at the hotel may be a bit of a challenge, the property's location is perfect for those wanting to experience Downtown nightlife or attend an event at nearby Lucas Oil Stadium.
Looking for a family-friendly hotel for your next trip? Look no further than Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel! With a pool that kids will love and train car suites that will fascinate them, this hotel is perfect for a little getaway or a special birthday celebration. The staff here go out of their way to make you feel at home and treat you like family, making your holiday experience one to remember. While some guests noted that their kids were disappointed or that there were other children in the pool late, overall the hotel is a great option for families looking for a fun-filled stay in Indianapolis. We highly recommend it to friends and family alike!
Nestled in the heart of downtown Indianapolis, the Crowne Plaza is the perfect hotel for those looking to experience the vibrant nightlife of the city. Guests rave about the hotel's prime location that puts them within walking distance of top-rated bars and restaurants. Foodies will appreciate the proximity to St. Elmo's, just a block away and other amazing dining options. Plus, the nearby park provides a great place to relax and take in the city after a long day of exploring. While the bar and food options may close down early, guests love how close they are to the action. Football fans will appreciate the hotel's easy access to the stadium, making it an ideal spot for game-day festivities. However, it's important to note that the area around the hotel can feel unsafe at night, so be sure to stay aware of your surroundings. Overall, if you're looking for a convenient location to enjoy all that Indianapolis has to offer, the Crowne Plaza is the perfect choice!
The Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel is a luxury hotel located in the heart of downtown Indianapolis, offering excellent service and facilities. Although some guests found it a bit expensive, most agreed that the location was great and the rooms were clean and comfortable. The building itself is also quite cool. Families are welcome and there is free parking available. While there were some minor issues such as small bathrooms, non-working refrigerators and missing rollaway beds, overall guests seem to have enjoyed their stay and recommend the hotel. If you're looking for a good, solid option in downtown Indy, especially for a special occasion, this hotel is worth the money.
The Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel is the perfect accommodation for business travelers, being conveniently located and connected to the convention center. This hotel is also a great option for sports fans with Lucas Oil Stadium and Downtown nightlife just a stone's throw away. Guests have praised the hotel's direct skywalk to the convention center and incredible value in the city center. The valet service is also highly-rated by visitors. However, a few guests have mentioned that the front desk made simple requests like room cleaning difficult. Despite this, many guests have commended the hotel manager for helping them when Booking.com lost or deleted their reservations, making accommodations to ensure they had a pleasant stay.
The Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel, has a rich history as it was built upon the foundation of a historic train station which has been preserved while also adding modern updates to the hotel. The Union Station architecture is impressive and the train station decor is amazing, offering guests a unique and historical experience. The sculptures, exposed beams and glass elevators add to the beauty of the building. The hotel even has train cars turned into guest rooms which is a special touch. As a preservationist, one guest was impressed with the transformation of the train station into a hotel. The location is ideal as it's within walking distance to many attractions. Guests appreciate the way the hotel has kept the historic feel of the old train station and admire the history that is offered throughout the hotel.
Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel has pool(s) that belong to one or more of the following categories: .
No, a spa isn't available at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel.
No, Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel.
Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel has a gym.
