World > North America > United States > Indiana > Marion > Hotels in Indianapolis > Embassy Suites by Hilton Indianapolis Downtown

Embassy Suites by Hilton Indianapolis Downtown

Indianapolis , 110 West Washington Street (Show on Map)

8.1

Very Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Indianapolis

Info

Summary of reviewsEmbassy Suites by Hilton Indianapolis Downtown has some mixed reviews, but there are several positive comments about the hotel's facilities and services. Some guests found the hotel to be overpriced and lacking in shuttle service to nearby attractions. However, others described their experience as very strong and found the hotel to be good. While some guests found the hotel to be passable or okay, others thought the property and rooms were dated and in need of updates. Some guests had negative experiences with parking or special occasions, but others thought the hotel had potential. Overall, while some guests had negative experiences, it may be worth considering for those who appreciate the Embassy Suites brand and are looking for a downtown Indianapolis location.
Show more

Categories

Hotel with Swimming Pool

At the Embassy Suites by Hilton Indianapolis Downtown, guests can enjoy an invigorating swim in the aesthetically pleasing indoor pool. Located within a modern space that's filled with light, the pool provides a soothing environment, perfect for both leisurely relaxation and an energetic swim. The use of natural light gives the pool area an open, airy feel, creating a calm oasis amid the lively city.

The refreshing ambiance of the pool area adds a relaxing touch to the hotel's overall environment. It's an idyllic spot to relax and unwind, adding a delightful touch to the stay experience. Whether one seeks a vigorous morning swim to kickstart the day or a serene evening float to wrap things up, the indoor pool caters to all needs, setting the stage for a memorable stay in downtown Indianapolis.

Indoor Pool

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types

King Suite This suite includes a separate living room with a sofa bed, wet bar, microwave and small refrigerator. There are also 2 flat-screen LCD HDTVs with premium cable channels in this suite.

Suite with Two Double Beds - Non-Smoking This suite includes a separate living room with a sofa bed, wet bar, microwave and small refrigerator. There are also 2 flat-screen LCD HDTVs with premium cable channels in this suite.

Corner Suite with Two Double Beds This corner suite features a large living room and a kitchenette with a dining table.

One-Bedroom Penthouse Suite - Non-Smoking This penthouse suite offers 2 full bathrooms, a private balcony and a dining room with a kitchenette, bar and dining table.

King Suite with Roll-In Shower - Disability Access This suite offers handicap-accessible amenities, including an adapted bathroom with a roll-in shower, raised toilet and safety grab bars.

Corner King Suite This suite features a living room with a sofa bed and a dining area with a kitchenette and dining table.

One Bedroom Two-Level Suite Featuring a spa bath, this 2-level suite offers 2 bathrooms, a living room with a sofa bed, a kitchen and a dining area with a large dining table.

Premium King Suite This suite has air conditioning, a tea and coffee maker, a TV with cable channels and a balcony.

Premium Suite with Two Double Beds

About Embassy Suites by Hilton Indianapolis Downtown

Show Map

Guest Reviews

8.1

Very Good

Location

Embassy Suites by Hilton Indianapolis Downtown has an incredible location! Guests raved about the convenience of the hotel to everything they needed in the downtown area. From being within walking distance to shops and museums, to being close to the huge Lucas Oil Stadium and zoo, the hotel is in the perfect spot. Guests loved the location for its proximity to restaurants for all budgets with many great options being just a few steps away. Even those in town for events like the volleyball tournament or the FFA convention found the location to be ideal. Some even mentioned renting ride-on transportation to get to their destinations easily. Though a few guests mentioned the entrance being tough to locate, the majority were thrilled to be centrally located in the heart of Indianapolis. They appreciated being connected to the City Center Mall and having a theater next door. Overall, guests were ecstatic about the incredible location of Embassy Suites by Hilton Indianapolis Downtown.

Breakfast

Embassy Suites by Hilton Indianapolis Downtown serves breakfast that gets rave reviews from guests. The buffet-style breakfast offers lots of options to choose from and has everything from delicious, freshly cooked meals to amazing, outstanding and excellent choices. Some guests were also able to enjoy a welcome reception while indulging in the complimentary breakfast. The breakfast bar is spacious and well supplied. The staff worked hard to keep everything filled and guests appreciated the friendliness and helpfulness of the ladies cleaning and serving breakfast. The hotel's hot breakfast was dubbed one of the best hotel breakfasts some guests have had with a variety of choices and food freshly cooked. Happy hour was also a plus at the hotel and guests were grateful for the free drinks and breakfast which were decent, good and appreciated. Despite some negative comments about poor-quality breakfast, the majority of guests found the breakfast delicious, great, nice and awesome.

Rooms

Embassy Suites by Hilton Indianapolis Downtown offers guests spacious rooms with comfortable beds and great amenities. Some guests even found the rooms to be larger than expected with nice city views. Guests appreciate the cleanliness of the rooms, although some had minor issues with leftover trash or streaks on the furniture. The location of the hotel is excellent and convenient for exploring the nearby attractions. However, some guests found the facilities to be worn down and in need of updates. Despite this, the room layouts were described as comfortable with some guests likening them to tiny apartments. Overall, guests were happy with the room size and comfort with some even having a small birthday party and game night in their suite. While some guests were disappointed with the lack of daily room service due to COVID-19, others appreciated the extra sink in the bedroom and the modern corner exec suite. The only major complaint about the beds is that some guests found the advertised queen size to actually be more like a full size.

Beds

Traveling to Indianapolis and looking for a comfortable place to rest your head at night? Look no further than Embassy Suites by Hilton Indianapolis Downtown! With a variety of guest rooms to choose from, you'll be sure to find the perfect fit for your needs. Many guests have raved about the comfortable beds and spacious rooms, ensuring you'll have plenty of room to spread out and relax.

While some guests found the pull-out couch a bit uncomfortable, for those looking for a peaceful night's sleep, the beds are your best bet. Some guests have even called the beds amazing with others saying they were incredibly comfortable or super comfy.

However, there were a few complaints about the beds - a few guests mentioned that the pull-out sofas were painfully uncomfortable and some found the beds to be smaller than advertised. But overall, the rooms were reviewed positively with guests praising their comfort and spaciousness.

So whether you're in town for business or leisure, come lay your head on one of Embassy Suites by Hilton Indianapolis Downtown's comfortable beds and enjoy a great night's sleep!

Cleanliness

Embassy Suites by Hilton Indianapolis Downtown offers pleasant stays with friendly staff and clean rooms. While some guests reported issues with cleanliness such as filthy elevators, dirty chairs and moldy shower curtains, the majority of guests found the property to be very clean and well-maintained with "impeccable facilities." Staff worked hard to keep the hotel tidy including the eating area and guests appreciated the A1 cleaning. Some guests noted that the parking facility could use a remodel and a couple of guests reported issues with bugs and unclean toilets, but these reports were in the minority. Overall, guests were pleased with the cleanliness of the rooms, stating they were "clean and spacious" with good cleaning.

Staff

Embassy Suites by Hilton Indianapolis Downtown has garnered a lot of love for its exceptional staff. According to happy guests, the hotel staff was friendly, polite and accommodating. Whether it's the front desk staff, housekeeping or bartenders, the staff members were always there to help and cater to guests' needs. Dwayne, Jeff, Maria and Clarissa have been singled out for providing excellent service. Even in a pandemic, the staff members were respectful, knowledgeable and professional. Some guests have received poor customer service on the phone prior to check-in, but the staff members at the hotel more than made up for it. A few guests mentioned that the front desk staff could have been more attentive, but it didn't detract from their overall positive experience. Overall, the hotel guests had a great time thanks to the hotel's warm and friendly staff.

Pool

The Embassy Suites by Hilton Indianapolis Downtown boasts an indoor pool that guests absolutely loved. However, there were some concerns raised about overcrowding and insufficient staff monitoring, resulting in some disappointments with limited pool time. One guest mentioned that the front desk person acted as a "gatekeeper" of the pool, which may have contributed to some wait times. Nevertheless, most guests enjoyed the pool area and appreciated it as a fun amenity for their stay. Some also noted the absence of a jacuzzi, but overall the indoor pool was praised as being a great addition to the hotel.

Family

Embassy Suites by Hilton Indianapolis Downtown is the perfect hotel for families looking for a great value vacation. The hotel offers a unique set up with spacious rooms, perfect for a small birthday party or game night. The cocktail reception is a nice touch, although some guests have mentioned that the pull-out couch may be a bit uncomfortable for adults. However, this shouldn't be too much of an issue as the room is supposed to sleep six. Kids will love the activities available, but it's essential to note that parents should have limits on how many kids per adult at the pools to prevent overcrowding. Unfortunately, the pool can become unsafe when children repeatedly jump in and out. Additionally, the hotel may not be handicap accessible for some guests, so it's crucial to confirm with the hotel beforehand. Lastly, the service elevator is necessary to access the ground floor, but it may not be ideal for parents with a stroller. Despite these issues, Embassy Suites by Hilton Indianapolis Downtown is an excellent place for families to make unforgettable memories while children are young. Plus, it's also great for prom prep and hangouts!

3 Star

Embassy Suites by Hilton Indianapolis Downtown has received mixed reviews from guests with some praising the hotel's facilities and services while others had negative comments. Some guests found the hotel to be overpriced with one guest stating that their experience was way below par for the $400 per night price tag. Another guest was disappointed in the lack of shuttle service to nearby attractions. However, other guests found the hotel to be good with one guest describing their experience as very strong. Some guests found the hotel to be passable or okay, while others thought the property and rooms were dated and in need of updates. Some guests had negative experiences, such as being put in a bad mood while trying to find parking or feeling disappointed on their anniversary. While some guests thought the hotel had potential, others were not impressed and thought the hotel was not worth the money. Overall, while some guests had negative experiences at this hotel, it may be worth considering for those who appreciate the Embassy Suites brand and are willing to pay a higher price for a downtown Indianapolis location.

Accessible

Guests with disabilities will find that the Embassy Suites by Hilton Indianapolis Downtown is a hotel that is mostly accessible. Although there is no front entrance, staff are friendly and accommodating in helping guests with their luggage from the handicap parking area to their rooms. However, some guests complained about the elevators being slow and some not working and also the difficulty of finding accessibility for wheelchair users. Additionally, the foldout bed was broken in some rooms and some guests suggested that the bathrooms need to be larger. Nevertheless, the hotel is still accessible and the staff are friendly according to many reviews.

Yes, Embassy Suites by Hilton Indianapolis Downtown has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Embassy Suites by Hilton Indianapolis Downtown.

No, Embassy Suites by Hilton Indianapolis Downtown doesn't allow dogs.

No, parking facilities aren't available at Embassy Suites by Hilton Indianapolis Downtown.

Yes, Embassy Suites by Hilton Indianapolis Downtown has a gym.

More Options