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The Westin Indianapolis

Indianapolis , 241 West Washington Street (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Westin Indianapolis is a highly recommended hotel with an excellent downtown location, making it perfect for exploring the city and attending events at the nearby Convention Center. Guests appreciate the convenience of being able to easily access adjacent properties and amenities and the hotel's underground parking. The hospitable staff are what make this hotel stand out from the rest with many guests having memorable experiences with the friendly, helpful and polite staff. The hotel rooms are consistently described as clean, spacious and well-laid-out with modern facilities and a pleasant ambiance. Guests particularly loved the beautiful rooms with comfortable beds. While breakfast and parking can be pricey, the exceptional staff and good views make up for it. Overall, The Westin Indianapolis is a great choice for a comfortable stay in the heart of downtown.
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Categories

Luxury Hotel

Hotel for Honeymoon,

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool,

Indoor Pool

Business Hotel

Hotel with Parking,

Accessible Hotel

Hotel with Gym,

4-Star Hotel

Hotel with Indoor Pool,

Room Types

Guest room, 1 King, Sofa bed, City view This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

Guest room, 2 Double, City view This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

Guest room, 1 King, Sofa bed This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

Guest room, 2 Double This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

Club level, Guest room, 2 Double This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Club level, Guest room, 1 King, Sofa bed This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

Traditional Double Room with Two Double Beds and Adapted Tub - Mobility Accessible This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

Traditional King Room with Sofa Bed and Adapted Tub - Mobility Accessible This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

Traditional King Room with Sofa Bed and Roll-in Shower - Mobility Accessible This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

Queen Room with Two Queen Beds, Mobility and Hearing Accessible Tub The double room has a private bathroom equipped with a bath or a shower and a hairdryer. This wheelchair accessible double room features air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit offers 2 beds.

King Room with Sofa Bed, Mobility and Hearing Accessible Tub The double room features a private bathroom fitted with a bath or a shower and a hairdryer. This wheelchair accessible double room has air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit has 2 beds.

About The Westin Indianapolis

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Guest Reviews

7.9

Good

Location

The Westin Indianapolis is praised by guests for its excellent location in the heart of downtown. It's perfect for anyone visiting the convention center or exploring the city with plenty of restaurants, bars and shops all within walking distance. Guests appreciate the convenience of being able to easily access adjacent properties and amenities and the hotel's underground parking. Even though some guests found the location slightly difficult to find, most agree that it's a great base for exploring Indianapolis with great views of the city available from some of the rooms. The friendly staff are always on hand to help guests make the most of the city's attractions.

Breakfast

The Westin Indianapolis offers a good breakfast, praised by guests for its quality and service. However, some had slight issues with the set up of the breakfast, finding it slow and directionless. Some guests were disappointed with the fact that they had to pay for breakfast and found it pricey, while others received $30 breakfast vouchers or $15 meal vouchers to spend at the convenient store or two hands market. The café food was particularly amazing, according to one guest. There were also some negative comments regarding the breakfast, such as it being cold or limited in choice. Guests who had paid for breakfast through booking.com encountered some difficulty in getting the money refunded, but despite this hiccup, breakfast at The Westin Indianapolis impressed most guests.

Rooms

Guests of The Westin Indianapolis have a lot to say about their experience with the hotel rooms. Many rave about the comfort and cleanliness of the rooms, describing them as spacious and well-laid-out with modern facilities and a pleasant ambiance. Some guests specifically mention how exceptional the bathroom was, while others loved the view from their room despite not always getting the view they wanted. Despite some renovations going on in the hotel, the rooms were consistently described as clean and nice. However, not all guests were completely satisfied with their rooms with some experiencing issues such as uncomfortable beds or a lack of cleanliness. Additionally, some guests had booked a certain type of room and found themselves disappointed when the room they received fell short of their expectations. Nevertheless, overall guests enjoyed their experience with The Westin Indianapolis and found the room rates to be fair.

Beds

If comfort is what you're looking for, then The Westin Indianapolis might just be the perfect choice for you! Guests have consistently praised the comfortable beds, often describing them with positive adjectives such as "amazing," "super comfy," and "very soft." Although one couple had to settle for a room with two double beds instead of a king size bed, most guests were more than satisfied with their sleeping arrangements. A few reviewers did mention uncomfortable pillows or beds that were too hard, but these were the exception rather than the rule. Overall, guests seemed very happy with not only the beds, but also the location and the shower. So if you're planning a trip to Indianapolis, keep The Westin in mind for a restful night's sleep!

Cleanliness

The Westin Indianapolis is praised by many guests for its cleanliness and prime location. The hotel is described as new and modern and guests note that their rooms are very clean and comfortable. The staff is hospitable and guests report having no major complaints during their stay. Many guests appreciate the overall clean smell of the hotel. While there are a few negative mentions of uncleanliness, overall the hotel is seen as relatively clean. Some guests did report issues with decor and poor facilities, but these were not major detractors from the overall experience.

Staff

The Westin Indianapolis is a great place to stay whether you are on a holiday, business trip or a quick weekend getaway. The hotel boasts of a very clean and perfectly designed layout that creates a good ambiance. The hospitable staff are what make this hotel stand out from the rest. Majority of the guests have had memorable experiences with the friendly, helpful and polite staff. Some guests even mentioned a few staff members who went the extra mile to create a wonderful stay for them. From the front desk woman who was described as nice, Amanda at the front desk who was the "best", to the parking attendant who was very helpful. The café staff were also commended for being nice and fast. Maintenance team members were equally helpful. The only downside is that some guests have reported a few rude members of staff. This, however, is an isolated occurrence as majority hail the hotel's amazing and accommodating staff. We highly recommend The Westin Indianapolis - great location, very clean and a friendly staff that you can count on.

Pool

While some guests were disappointed to find that The Westin Indianapolis did not have a pool or hot tub, others were grateful the pool was available and enjoyed the opportunity for physical activity during their stay. Unfortunately, some guests encountered issues with accessing the pool or found it closed due to construction. However, those who were able to use it appreciated the option for a refreshing swim. Overall, while there were some complaints about poor facilities and misleading information about the pool, many guests had positive experiences using the available amenities.

Parking

The Westin Indianapolis has a parking garage attached to the property which is very convenient for guests. However, guests have found the cost of parking to be expensive, ranging from $40-$54 per day, which some believe should be free for guests. Some machines in the garage have malfunctioned, causing frustration for some guests. Despite the cost, some guests appreciate the location of the garage, which is underground and close to the convention center. Others have had to park on nearby streets due to the lack of information regarding parking options. Overall, the price of parking is a downside to an otherwise enjoyable stay at The Westin Indianapolis.

4 Star

The Westin Indianapolis is a superb hotel that comes highly recommended. Guests had a great time during their very good and comfortable stay, which was made even better by the hotel's good price and excellent downtown location. The hotel is a great choice for guests with pets, offering a comfortable stay for both them and their furry friends. Despite ongoing construction, guests were impressed with how nicely put together the hotel was. The location is particularly convenient for those attending events at the nearby Convention Center, which is just a short walk away. Although breakfast and parking can be pricey, the exceptional staff and good views make up for it. Guests particularly loved the beautiful rooms with comfortable beds. While some guests found their stays to be just okay or disappointing, the overall experience at The Westin Indianapolis is passable.

Yes, The Westin Indianapolis has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at The Westin Indianapolis.

Yes, The Westin Indianapolis welcomes dogs.

Yes, parking facilities are available at The Westin Indianapolis.

Yes, The Westin Indianapolis has a gym.

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