Victoria Jungfrau Grand Hotel & Spa

Interlaken , , Höheweg 41 (Show on Map)


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Info Whether you plan family holidays, solo vacations or business meetings, Victoria Jungfrau is able to satisfy everyone's needs. Fuse tranquility with relaxation and entertainment in this hotel's premises where wellness therapies, activities for all ages and meetings are organized depending on your needs.
Summary of reviewsThe Victoria Jungfrau Grand Hotel & Spa is a luxurious 5-star hotel located in the heart of Interlaken with excellent views of the surrounding landscapes. Guests praise the hotel's central location, friendly staff and great facilities, including an impressive spa and beautiful rooms with comfortable beds. While the breakfast is highly regarded, opinions on dinner are mixed. The hotel's cleanliness is impeccable, but some isolated incidents of subpar service have been reported. Despite some criticisms, guests overall consider the Victoria Jungfrau Grand Hotel & Spa to be a great option for a luxurious stay in Switzerland, offering excellent hospitality and a touch of historic luxury. The hotel is also considered an ideal destination for couples seeking a romantic getaway.
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Hotel with Spa
Spa Nescens is a luxurious and elegant spa centre of 5500 sq.m., in which you will indulge in absolute physical and mental relaxation and connect with nature. Enjoy different body and face treatments, the Finnish sauna, steam baths, the sauna and the private spa suite and spend unique and unforgettable moments of peace in an ideal relaxation retreat.
Size of the spa facilities: Indoor area: 5500 m2 (59202 ft2)
Spa facilities:
Indoor pool(s) - Number: 1
Heated pool(s) - Number: 1
Mineral (salt) pool(s) - Number: 1
Private massage and treatment room(s) - Number: 1
Sauna(s) - Number: 5
Steam room(s) / Hammam(s) - Number: 5
Hot tub(s) / Jacuzzi(s) - Number: 2
Public bath(s)
Relaxation Room(s) - Number: 4
Fitness area
Sun loungers
Spa facilities opening hours: 07:00 - 21:00
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  Dogs Stay Free  

Do you accept dogs in all rooms?
Yes
Is there an extra charge?
Free! There is no extra charge. Dogs stay for free.
Answers last updated by Victoria Jungfrau Grand Hotel & Spa

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  Heated Pool    Indoor Pool    Pool Lap Lanes  

Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
Pool surface size: 200 m2
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Room Types
Superior Double Room These rooms offer views of the Harder, a local mountain, or of Interlaken. Please note that the maximum occupancy is 2 guests. No extra beds are available in this room type.

Deluxe Double Room These rooms offer scenic views of the Jungfrau Mountain Range. Please note that the maximum occupancy is 2 guests. No extra beds are available in this room type.

Superior Junior Suite This spacious suite offers a luxury bathroom and a view of Interlaken or the Harder, a local mountain. Please note that the maximum occupancy is 3 guests. Extra beds are available on request (see property policies).

Deluxe Junior Suite Spacious junior suite offering a luxurious bathroom and scenic views of the Jungfrau Mountain Range. Please note that the maximum occupancy is 3 guests. Extra beds are available on request (see property policies).

Premium Suite This suite features a picturesque view over the snow covered Jungfrau massif. Please note that the maximum occupancy is 4 guests. Extra beds are available on request (see property policies).

Superior Duplex Suite This suite features views of the city. Please note that the maximum occupancy is 4 guests. Extra beds are available on request (see property policies).

Deluxe Duplex Suite This suite features views of the Jungfrau massif. Please note that the maximum occupancy is 4 guests. Extra beds are available on request (see property policies).

Tower Suite This suite in the dome of the hotel features floor-to-ceiling windows and 2 terraces with panoramic views of the Thun and Brienz lakes. Please note that the maximum occupancy is 4 guests. Extra beds are available on request (see property policies).

Room Selected at Check-In Please note the room type and bed type will be allocated upon check-in. It might be a higher room category, but subject to availability upon arrival.

Suite Selected at Check-in This suite features a seating area, bathrobe and cable TV. Please note that the room type and bed type will be allocated upon check-in.

Nescens Junior Suite (Adults only) The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed. Pets are not allowed in this room type.

About Victoria Jungfrau Grand Hotel & Spa
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Guest Reviews
8.9
Excellent
Location
If you're looking for the perfect location for your luxurious stay in Interlaken, the Victoria Jungfrau Grand Hotel & Spa is the best choice for you. With excellent views of the beautiful landscapes like the Jungfrau and Eiger and a warm welcoming atmosphere, this hotel is in the best location in Interlaken. Guests praise the hotel's central location, convenient for shopping and dining and close to all the major tourist attractions. The hotel's front lawn is a distinctive feature and the room facilities are second to none. The hotel staff is friendly and helpful, providing valuable tips to help you take advantage of the area. The location is impossible to beat, exactly in the middle of Interlaken with easy access to everything you need for an unforgettable stay. Whether you are looking to relax, unwind or explore the surrounding areas, Victoria Jungfrau Grand Hotel & Spa will offer you a memorable experience.

Breakfast
The breakfast at the Victoria Jungfrau Grand Hotel & Spa is highly praised by guests. Many describe it as fabulous, amazing or exceptional with a big selection of dishes and great service. The food quality is described as good and yummy and the coffee is also highlighted as being good. Some guests suggest that the variety could be a bit richer, but overall the breakfast is said to be the best they've ever had, even compared to other hotels. However, there are a few negative comments about the breakfast, such as plates with bad smells or a higher price level. Overall, the breakfast at this hotel is worth waking up early for with some guests even making a special mention of the breakfast buffet lasting until noon, which is great for those who like to sleep in.

Dinner
The dinner options at Victoria Jungfrau Grand Hotel & Spa have received mixed reviews from guests. While some raved about the superb food presentation and good quality of meals served in the Italian restaurant, others found the food in the brasserie restaurant to be average and expensive. Those who dined at Restaurante La Terrasse praised the delicious food, while others enjoyed a fine Italian cuisine at Sapori. However, a few guests were disappointed with the mediocre quality of dinner and room service and some found the breakfast and dinner options to be surprisingly poor for a 5-star hotel. Despite varying opinions, guests agreed that there was plenty of wine to go around during meals.

Rooms
The Victoria Jungfrau Grand Hotel & Spa offers beautiful, spacious and clean rooms with comfortable beds and a good pillow menu. Guests appreciate the awesome facilities, which make them feel at home. The hotel has a mix of newly renovated and old rooms with the renovated rooms being more up-to-date than the old ones, which are worn out and lack AC. However, some old rooms have balconies with fantastic views of the Jungfrau-Massif. Some guests have received suite upgrades with lovely touches like flowers and fruit in the room. The bathrooms are generally good, but some are smaller than others. The hotel also offers room service, fruit in the rooms, ironing facilities and Molton Brown products. Overall, the rooms and service are wonderful and luxurious with great attention to detail.

Beds
Guest reviews of the Victoria Jungfrau Grand Hotel & Spa are mixed when it comes to the beds. Some travelers found the beds to be uncomfortable, especially when two single beds were pushed together. Others raved about the "super comfy" beds and "wonderful pillows." A few guests were disappointed to find that they had requested a king-size bed but were given two singles pushed together. However, others found the spacious rooms and very comfortable beds to be a highlight of their stay. If a comfortable bed is a top priority for you, it may be worth requesting a room with a proper king-size bed to avoid any disappointment.

Cleanliness
If cleanliness is a top priority for your hotel stay, look no further than the Victoria Jungfrau Grand Hotel & Spa. From the rooms to the facilities, everything is spotless and beautiful. Guests consistently praise the hotel's impeccable standards with many stating that their spacious rooms were more than clean. Housekeeping does an excellent job overall, but there have been some isolated incidents of subpar service, like un-thoroughly cleaned bathrooms or bad smells on freshly laundered bedsheets. However, these examples are the exception rather than the norm. The hotel's location, staff and cleaning services all receive high praise with guests calling everything excellent and tip-top. Though some negative reviews mention dirty rooms, these appear to be rare occurrences. In general, you can expect a clean and high-quality stay at the Victoria Jungfrau Grand Hotel & Spa.

Staff
The staff at Victoria Jungfrau Grand Hotel & Spa are super friendly, professional and attentive, always willing to help guests have a great stay. The facilities and amazing staff make for a wonderful experience. However, a few reviews mentioned new or not always qualified staff. Overall, guests appreciated the warm and welcoming atmosphere and the great service with special mentions for the concierge and reception staff who were well-informed and multilingual. Some negative reviews mentioned unfriendly or rude staff, but these were in the minority. The hotel staff's friendliness and helpfulness left a lasting impression on guests, making for a superb experience.

Spa
The Victoria Jungfrau Grand Hotel & Spa boasts a truly magnificent spa that has received rave reviews from its guests. The facilities are top-notch with a variety of different pools and saunas to choose from. The outdoor spa provides a magical experience, offering a stunning view while you relax. The indoor pool is also noteworthy with guests declaring it the best they've ever seen. For those seeking a truly relaxing experience, the spa services are excellent and the massages are divine. Bubble baths in the pool area did not meet expectations, however. There is a wide selection of treatments available, including herrlicher Behandlung. Some guests mentioned that they had to cross the spa to get to their rooms, but this unusual design feature did not detract from their spa experience. Overall, the spa at the Victoria Jungfrau Grand Hotel & Spa is just fabulous, perfect and awesome!

Pool
The Victoria Jungfrau Grand Hotel & Spa has an awesome pool and outdoor jacuzzi. Guests have described the indoor pool as superb and beautiful. The heated pool is exceptional and the outdoor pool is magical - though a technical issue made the water cold one day. Guests can also enjoy two jacuzzis and a Solbad-Aussenbad. The hotel’s great hospitality makes the pool and spa experience all the more enjoyable. However, some guests felt that the Solbad-Aussenbad was too small. Overall, the pool and wellness area has everything you need for a relaxing and comfortable stay.

5 Star
The Victoria Jungfrau Grand Hotel & Spa is regarded as one of the best hotels and spas in Switzerland, offering exceptional service and facilities. The location is stunning and boasts over 150 years of history as a landmark in the area. The food is top-notch, up to the standards of 5-star Michelin chefs. However, some guests felt that the lack of personalization and communication from staff made it fall short of a 5-star experience. Some also felt that the rooms were outdated and in need of renovation. Despite these criticisms, many guests still highly recommend the hotel and consider it a fabulous option for a luxurious stay in Switzerland.

Luxury
The Victoria Jungfrau Grand Hotel & Spa is an absolutely luxurious 5-star hotel that is worth experiencing. It is elegantly designed with a mix of historic luxury and modern conveniences, making it a great place to stay. The rooms are spacious, comfortable and very luxurious and the hotel staff are friendly, caring and helpful. The hotel boasts of a great ambiance with excellent food that is sure to satisfy your taste buds and it is definitely one of the best hotels in Europe. The hotel is expensive, but it is worth every penny spent, as it is a dream holiday host with perfect Swiss hospitality. Any stay at the Victoria Jungfrau is sure to exceed your expectations and you'll leave feeling pampered, spoiled and totally luxurious.

Romantic
If you're looking for a romantic getaway to Switzerland, look no further than the Victoria Jungfrau Grand Hotel & Spa. With its breathtaking panoramic mountain views from the fantastic suites, you'll truly feel like royalty. While some guests felt the hotel could improve in terms of personalization, the unique elegance and perfect atmosphere make up for any shortcomings. For those seeking a romantic experience, the hotel offers a touch of "romantisme," including special anniversary treats like exquisite cakes. However, some guests did note that the wellness facilities are a bit segregated, which can detract from the romantic ambiance. Overall, the Victoria Jungfrau Grand Hotel & Spa is a perfect destination for couples seeking a luxurious and memorable romantic getaway.


Yes, Victoria Jungfrau Grand Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Victoria Jungfrau Grand Hotel & Spa. For more information, read the answers to the Spa questionnaire

Yes, Victoria Jungfrau Grand Hotel & Spa welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

Yes, parking facilities are available at Victoria Jungfrau Grand Hotel & Spa.

Yes, Victoria Jungfrau Grand Hotel & Spa has a gym.
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