Mercure Itajai Navegantes
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsMercure Itajai Navegantes, located in the heart of Itajaí, is celebrated for its prime location, modern amenities and overall comfort. The hotel is conveniently situated near the ferry boat, shopping mall and municipal market, allowing easy access to major attractions and essential points. It is especially favored by guests embarking on cruises due to its proximity to Itajaí Port, as well as by those visiting Balneário Camboriú and Beto Carrero.
The hotel's facilities, including well-appointed rooms with modern decor, a picturesque view of the port and a variety of impressive leisure amenities, earn high praise. The rooms are noted for their spaciousness, cleanliness, comfort and impressive views, particularly those overlooking Itajaí's port. Despite occasional remarks about cleanliness issues, such as delayed cleaning or inadequate lighting, the overall consensus is that the rooms are highly comfortable and modern, featuring amenities like blackout curtains and necessary provisions for both business and leisure travelers.
Breakfast at the Mercure Itajai Navegantes also receives high commendation with a wide variety of delicious options, including specialties like tapioca and omelettes, catering to various dietary needs including gluten-free choices. Guests appreciate the rich and plentiful offerings and the friendly breakfast staff, despite occasional issues with slow replenishment and high costs.
Dinner reviews are mixed with some guests praising the quality and variety of food, including room service and the aesthetically pleasing restaurant. However, there are consistent complaints about long wait times and occasionally overcooked or tasteless dishes, pointing to a need for improvement in service consistency.
The hotel's exceptional staff is regularly highlighted for being attentive, friendly and efficient. Exceptional employees like Ana, Gabriel and Anne are often mentioned and the front desk team's courteous and helpful nature contributes significantly to an enjoyable stay. However, a few instances of unprepared or slow service were also noted.
For leisure activities, the spa and pool areas receive favorable reviews. Guests enjoy the well-maintained spa, complete with a sauna and a delightful heated pool, although some improvements in maintenance and cleanliness are suggested. The gym is well-equipped with modern amenities, though a few guests suggested diversifying the equipment and addressing maintenance issues.
While the parking service meets basic needs and is appreciated for its 24-hour availability, some guests feel the cost is too high and point to occasional inefficiencies with valet service. Security concerns are also mentioned by a few guests.
Mercure Itajai Navegantes is a family-friendly choice, offering spacious family rooms and amenities that cater well to children, such as a gamer space. Despite isolated incidents with specific amenities and breakfast arrangements, the hotel remains a top choice for families.
The hotel's Wi-Fi receives varying feedback with some guests noting strong and satisfactory connectivity, while others experience weak signals and dropping connections, highlighting inconsistencies in internet quality.
In summary, Mercure Itajai Navegantes excels in providing a comfortable and convenient stay with excellent facilities, a prime location and a highly praised staff, making it a strong choice for both leisure and business travelers. Improvements in dinner service, Wi-Fi connectivity and parking efficiency could further enhance the guest experience.
Categories
The hotel's facilities, including well-appointed rooms with modern decor, a picturesque view of the port and a variety of impressive leisure amenities, earn high praise. The rooms are noted for their spaciousness, cleanliness, comfort and impressive views, particularly those overlooking Itajaí's port. Despite occasional remarks about cleanliness issues, such as delayed cleaning or inadequate lighting, the overall consensus is that the rooms are highly comfortable and modern, featuring amenities like blackout curtains and necessary provisions for both business and leisure travelers.
Breakfast at the Mercure Itajai Navegantes also receives high commendation with a wide variety of delicious options, including specialties like tapioca and omelettes, catering to various dietary needs including gluten-free choices. Guests appreciate the rich and plentiful offerings and the friendly breakfast staff, despite occasional issues with slow replenishment and high costs.
Dinner reviews are mixed with some guests praising the quality and variety of food, including room service and the aesthetically pleasing restaurant. However, there are consistent complaints about long wait times and occasionally overcooked or tasteless dishes, pointing to a need for improvement in service consistency.
The hotel's exceptional staff is regularly highlighted for being attentive, friendly and efficient. Exceptional employees like Ana, Gabriel and Anne are often mentioned and the front desk team's courteous and helpful nature contributes significantly to an enjoyable stay. However, a few instances of unprepared or slow service were also noted.
For leisure activities, the spa and pool areas receive favorable reviews. Guests enjoy the well-maintained spa, complete with a sauna and a delightful heated pool, although some improvements in maintenance and cleanliness are suggested. The gym is well-equipped with modern amenities, though a few guests suggested diversifying the equipment and addressing maintenance issues.
While the parking service meets basic needs and is appreciated for its 24-hour availability, some guests feel the cost is too high and point to occasional inefficiencies with valet service. Security concerns are also mentioned by a few guests.
Mercure Itajai Navegantes is a family-friendly choice, offering spacious family rooms and amenities that cater well to children, such as a gamer space. Despite isolated incidents with specific amenities and breakfast arrangements, the hotel remains a top choice for families.
The hotel's Wi-Fi receives varying feedback with some guests noting strong and satisfactory connectivity, while others experience weak signals and dropping connections, highlighting inconsistencies in internet quality.
In summary, Mercure Itajai Navegantes excels in providing a comfortable and convenient stay with excellent facilities, a prime location and a highly praised staff, making it a strong choice for both leisure and business travelers. Improvements in dinner service, Wi-Fi connectivity and parking efficiency could further enhance the guest experience.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Located in the heart of Itajaí, Mercure Itajai Navegantes has garnered favorable reviews for its prime location. Situated near the ferry boat, shopping mall and municipal market, the hotel offers easy access to major attractions and essential points. The proximity to Itajaí Port is particularly appreciated by guests embarking on cruises, while the convenient location also facilitates quick trips to Balneário Camboriú and Beto Carrero.
The hotel is well-placed near various downtown stores, restaurants and the bustling public market, ensuring that guests have multiple dining and shopping options at their doorstep. For those traveling for work, the central position and superb infrastructure make it an ideal choice. Additionally, the view of the port and the harbor adds a unique and picturesque touch to the stay.
Feedback highlights the hotel's excellent facilities, from well-appointed rooms boasting modern decor and lighting, to impressive leisure amenities. Services like cleaning, employee hospitality and breakfast also receive high praise. Despite some minor cleanliness issues reported by a guest, the hotel is frequently complimented for being extremely clean, comfortable and visually appealing.
Overall, Mercure Itajai Navegantes stands out for its excellent location, making it a top pick for both leisure and business travelers seeking convenience and comfort.
Mercure Itajai Navegantes receives commendations for its breakfast offerings from a range of guests. The breakfast is often described as excellent, very good and amazing with a wide variety of food options, including some specialties like tapioca and omelettes. Guests appreciate the rich, varied and plentiful choices that cater to different tastes and dietary requirements with gluten-free options also noted. The breakfast service itself is frequently praised as efficient and excellent with remarks about the friendly kitchen staff.
Despite the general praise, there are occasional mentions of slow replenishment of items and the need for more variety. Some guests felt that the breakfast quality did not always meet the high standards of the hotel’s accommodations. Additionally, the breakfast is often noted as being very expensive and not always included in the room rate, which some guests found disappointing.
In summary, while Mercure Itajai Navegantes excels in providing a delicious and varied breakfast experience, there are areas for improvement, particularly concerning the cost and replenishment speed.
Mercure Itajai Navegantes receives mixed reviews regarding its dinner offerings. The restaurant is often praised for its appealing aesthetics and quality food with some guests noting exceptional dishes and fair prices. Many guests enjoyed the room service, describing it as excellent and appreciated the variety in both the restaurant and bar menus. Some highlighted particularly good dishes, like the chicken, while others found the food to be delicious for both dinner and breakfast.
However, numerous reviews point to significant issues with the dinner service. Many guests reported excessively long wait times, clumsy and slow service and occasionally overcooked or tasteless food. The restaurant's limited operating hours and early closure were also mentioned as drawbacks. Furthermore, some guests felt the food, though good, was not worth the high cost and that overall, the restaurant's service needs improvement to meet guest expectations. Despite its charming atmosphere, consistency in service and food quality remains a concern for many patrons dining at the Mercure Itajai Navegantes.
'Mercure Itajaí Navegantes' offers an array of rooms that are consistently highlighted for their comfort and modern design. Guests often praise the spaciousness and cleanliness of the accommodations, noting that the rooms are both quiet and well-maintained. Many appreciate the immaculate and quality bedding with numerous mentions of comfortable beds and pillows.
The hotel's new and modern facilities also receive favorable comments, along with the elegant and impeccable room decor. Views from the rooms, particularly those facing the port of Itajaí, are frequently described as amazing, enhancing the overall guest experience. Additionally, the rooms are noted for being well-equipped, featuring blackout curtains and necessary amenities, making them suitable for both business and leisure stays.
However, there are recurring remarks about specific cleanliness issues, such as rooms not being cleaned on arrival and delayed cleaning times. Some reviews mention inadequate lighting in the rooms and occasionally encountering old towels.
Despite these minor critiques, the general consensus underscores the exceptional comfort, spaciousness and modernity of the rooms at Mercure Itajaí Navegantes, making it a highly recommended choice for travelers seeking quality accommodations in the area.
Mercure Itajai Navegantes receives numerous positive reviews specifically highlighting the comfort and quality of their beds. Guests frequently mention large, super comfortable beds with excellent mattresses and pillows. Many found the beds to be clean, fragrant and well-maintained, contributing significantly to their overall satisfaction. Descriptions such as first-class, wonderful and even delicious beds indicate a consistent level of comfort that met or exceeded expectations. A clean and fresh bedding environment further enhances the sleeping experience. Despite a few mentions of discomfort with certain mattresses and other occasional issues, the overwhelmingly favorable comments suggest that the majority of guests enjoyed a restful and luxurious night's sleep at this hotel.
Mercure Itajai Navegantes generally receives positive feedback regarding cleanliness from its guests. Many reviewers noted that the hotel is extremely clean with mentions of spotless and exemplary cleanliness throughout the premises. Guests appreciated the rooms being very clean, visually appealing and well-maintained, often describing the hotel as new, comfortable and fragrant. The overall hygiene of the hotel is frequently highlighted as a strong point with several mentions of great cleaning and general cleanliness.
However, there are instances where guests have encountered issues. Some noted that cleaning services were inconsistent with rooms sometimes not cleaned properly or at all. Specific complaints include dirty bathrooms, clogged drains and instances of rooms not being ready upon arrival. Despite these few negative experiences, the majority of guests seemed satisfied with the level of cleanliness, contributing to a generally positive impression of Mercure Itajai Navegantes.
In summary, while there are occasional lapses in cleaning services, the hotel is largely praised for its cleanliness, newness and overall pleasant environment.
Mercure Itajai Navegantes receives high praise for its attentive and friendly staff. Guests frequently mention the helpful, polite and efficient service they encounter, highlighting exceptional employees like Ana, Gabriel and Anne. The front desk team is accommodating and courteous, ensuring a warm welcome and prompt assistance. The hospitality extends to the restaurant, where breakfast staff are noted for their friendliness and politeness. Although a few reviews point out instances of unprepared or slow service, the overall sentiment is positive, recognizing the exceptional, personal and professional care provided by the team. The hotel's atmosphere is greatly enhanced by its courteous and caring staff, contributing to a satisfying and enjoyable stay. Recent improvements in management and service further highlight the dedication to guest satisfaction.
While staying at the Mercure Itajai Navegantes, guests have shared varied feedback regarding the hotel's Wi-Fi service. Many appreciated the good and excellent Wi-Fi quality, noting that it allowed seamless access to streaming services on smart TVs. Positive mentions highlight a generally satisfactory and robust internet experience for some. However, there were several complaints as well with guests experiencing weak signals, dropping connections and poor performance, especially in rooms far from the router. Slow response times to internet problems were also noted. The Wi-Fi quality appears to vary with some enjoying great connectivity while others faced significant issues.
The spa area at Mercure Itajai Navegantes boasts a beautiful and well-maintained environment, contributing to a relaxing experience. Guests particularly appreciated the sauna and the swimming pool area, describing the latter as excellent. The gym, while small and simple, is nevertheless functional, enabling visitors to maintain their workout routines during their stay.
The pool, noted for being warm, adds to the overall pleasant experience, although some felt that it could be hotter for ultimate comfort. The available jacuzzi, when functioning, also received positive remarks for enhancing relaxation. However, there were occasional issues with accessing certain spa amenities, such as spa channels and the jacuzzi not working at times.
Despite some logistical challenges, highlighted by difficulties in arranging massages due to external factors like the weather, the massage service itself was rated as fabulous by those who experienced it. Overall, the spa services at Mercure Itajai Navegantes provide a commendable blend of facilities for a rejuvenating stay.
The gym at Mercure Itajai Navegantes receives generally favorable reviews with guests frequently noting that it is well-equipped and features modern amenities, including top-of-the-line Life Fitness equipment. While the overall feedback highlights the gym's quality and the positive experience it offers, some visitors suggest room for improvement. Specifically, there are mentions that the equipment could be diversified and that more options would be beneficial. A few reviews mention that some of the equipment was broken and there is a need for more water jugs. Despite these points, the gym is considered good with several guests describing it as excellent.
The pool area at Mercure Itajai Navegantes is a notable highlight among guests, frequently praised for its heated water and overall pleasant experience. Many reviews commend the perfectly heated swimming pool, describing it as amazing, delightful and even marvelous. The pool offers great leisure infrastructure, alongside other amenities like a sauna and some guests noted the wonderful view from the pool area.
However, there are occasional mentions of areas needing improvement, such as better maintenance and cleanliness. A few guests observed that the pool could be cleaner and expressed concerns regarding the pool's hygiene and the proper functioning of the whirlpool. Despite these concerns, most reviews remain positive, emphasizing the excellent, warm and well-heated pool as a significant advantage of their stay.
Overall, the pool area at Mercure Itajai Navegantes provides a mostly enjoyable experience, particularly due to its warmth and available leisure amenities, although some maintenance and cleanliness issues occasionally arise.
Mercure Itajai Navegantes offers a parking service that has received mixed reviews from guests. On the positive side, the parking area is described as beautiful and satisfactory with an outsourced service that functions effectively. Additionally, the 24-hour availability of parking is appreciated by visitors. However, several guests have highlighted that the parking comes at an extra cost with daily fees ranging between 25 to 30 reais. The parking is managed by a third party and some reviewers felt that the service could improve, mentioning issues like slow service and valet problems. Despite being clearly advertised, the high cost and the fact that it isn't included in the room rate were points of contention for some guests. Certain reviews also noted incidents of car theft, indicating that security may be a concern for some visitors. Overall, while the parking facilities meet basic needs, the cost and efficiency of the service could be areas for improvement.
Mercure Itajai Navegantes stands out as an excellent choice for families visiting Itajaí. The hotel is family-friendly, featuring wonderful family rooms that cater well to larger groups, making it an ideal spot for a family of 10. The facilities include a gamer space that is especially popular with children, ensuring they are entertained throughout the stay. Guests have praised the family rooms' suitability and comfort, emphasizing a very good time spent with loved ones.
The hotel pays close attention to the well-being of all family members with staff being particularly watchful of children. While the hotel itself does not provide amenities specifically for beach outings, such as slippers or appropriate family structures, it offers a great view that adds to the overall family experience. It's noted to be a great place for families on vacation, even without beach-related activities.
Despite some issues like confusing breakfast arrangements and a problematic request for adjoining rooms, the hotel remains a top choice for families looking to enjoy their stay in Itajaí. Although there were isolated incidents with amenities, such as running out of towels and a theft report, the general sentiment towards the hotel's family-friendly services and accommodations remains positive.
Mercure Itajaí Navegantes is a hotel praised for its comfort and convenience as a four-star establishment. It's described as new and well-located, offering excellent facilities which many guests found to provide good value for the price. As a part of the Mercure chain, it has garnered feedback as a wonderful hotel and the best option in town, becoming the first choice for many years for several visitors. While the hotel has received exceptional remarks for providing a great experience and living up to a four-star standard, some guests did note that certain aspects could be better and did not entirely align with Accor standards or the expected level of a four-star hotel. Despite these occasional criticisms, the consensus remains that it is a comfortable and well-facilitated option for travelers.
Mercure Itajai Navegantes stands out as an excellent choice for business travelers visiting Itajaí. The hotel's prime location, directly across from the port and close to the ferry to Navegantes, offers undeniable convenience for those coming for work-related purposes. Guests appreciate the outstanding business center and the perfect ambiance for meetings, as well as the well-equipped business meeting rooms. The cost-benefit ratio is particularly favorable for business travelers. While the hotel primarily caters to those in town for work rather than leisure, its structure and comfort make it a suitable and effective accommodation for business trips.
The accessible features of Mercure Itajai Navegantes received positive feedback from guests. The rooms were highlighted as spacious and well-decorated, offering a comfortable stay. The hotel itself was described as accessible, which is a significant advantage for travelers with disabilities. The breakfast area was noted to be clean and bath towels in the room were accessible. However, there were minor inconveniences such as the absence of an iron in the room and the need to request towels upon arrival. The accompanying staff maintained consistent and helpful service, ensuring that guests' needs were met effectively. Overall, the combination of accessible amenities and attentive staff contributed to a pleasant experience.
The indoor pool area at Mercure Itajai Navegantes is a warm retreat suitable for both kids and adults, often making families particularly happy. This heated pool is frequently mentioned for its appealing indoor setting. However, some reviews noted that the pool's temperature was not consistently hot with certain mentions of the water being warm, almost cold. Additionally, there were comments on the whirlpool in the pool not functioning properly on occasion. Despite these issues, the indoor, heated environment is generally appreciated by guests.
Mercure Itajai Navegantes is known for its warm and welcoming atmosphere, particularly noted for being pet-friendly. Guests frequently comment on the well-decorated and comfortable accommodations, highlighting the hotel's excellent hygiene and new bed linens as standout features. The location is praised for its convenience and the staff are described as friendly, polite and helpful. Regular visitors appreciate the thoughtful touches for their pets, such as special treats and it's suggested that the addition of food and water bowls, as well as small beds for pets, would further enhance the experience. Overall, this hotel is a preferred choice for pet owners seeking comfort and quality service.
Location Show Map
Location
The hotel is well-placed near various downtown stores, restaurants and the bustling public market, ensuring that guests have multiple dining and shopping options at their doorstep. For those traveling for work, the central position and superb infrastructure make it an ideal choice. Additionally, the view of the port and the harbor adds a unique and picturesque touch to the stay.
Feedback highlights the hotel's excellent facilities, from well-appointed rooms boasting modern decor and lighting, to impressive leisure amenities. Services like cleaning, employee hospitality and breakfast also receive high praise. Despite some minor cleanliness issues reported by a guest, the hotel is frequently complimented for being extremely clean, comfortable and visually appealing.
Overall, Mercure Itajai Navegantes stands out for its excellent location, making it a top pick for both leisure and business travelers seeking convenience and comfort.
Breakfast
Despite the general praise, there are occasional mentions of slow replenishment of items and the need for more variety. Some guests felt that the breakfast quality did not always meet the high standards of the hotel’s accommodations. Additionally, the breakfast is often noted as being very expensive and not always included in the room rate, which some guests found disappointing.
In summary, while Mercure Itajai Navegantes excels in providing a delicious and varied breakfast experience, there are areas for improvement, particularly concerning the cost and replenishment speed.
Dinner
However, numerous reviews point to significant issues with the dinner service. Many guests reported excessively long wait times, clumsy and slow service and occasionally overcooked or tasteless food. The restaurant's limited operating hours and early closure were also mentioned as drawbacks. Furthermore, some guests felt the food, though good, was not worth the high cost and that overall, the restaurant's service needs improvement to meet guest expectations. Despite its charming atmosphere, consistency in service and food quality remains a concern for many patrons dining at the Mercure Itajai Navegantes.
Rooms
The hotel's new and modern facilities also receive favorable comments, along with the elegant and impeccable room decor. Views from the rooms, particularly those facing the port of Itajaí, are frequently described as amazing, enhancing the overall guest experience. Additionally, the rooms are noted for being well-equipped, featuring blackout curtains and necessary amenities, making them suitable for both business and leisure stays.
However, there are recurring remarks about specific cleanliness issues, such as rooms not being cleaned on arrival and delayed cleaning times. Some reviews mention inadequate lighting in the rooms and occasionally encountering old towels.
Despite these minor critiques, the general consensus underscores the exceptional comfort, spaciousness and modernity of the rooms at Mercure Itajaí Navegantes, making it a highly recommended choice for travelers seeking quality accommodations in the area.
Beds
Cleanliness
However, there are instances where guests have encountered issues. Some noted that cleaning services were inconsistent with rooms sometimes not cleaned properly or at all. Specific complaints include dirty bathrooms, clogged drains and instances of rooms not being ready upon arrival. Despite these few negative experiences, the majority of guests seemed satisfied with the level of cleanliness, contributing to a generally positive impression of Mercure Itajai Navegantes.
In summary, while there are occasional lapses in cleaning services, the hotel is largely praised for its cleanliness, newness and overall pleasant environment.
Staff
Wi-Fi
Spa
The pool, noted for being warm, adds to the overall pleasant experience, although some felt that it could be hotter for ultimate comfort. The available jacuzzi, when functioning, also received positive remarks for enhancing relaxation. However, there were occasional issues with accessing certain spa amenities, such as spa channels and the jacuzzi not working at times.
Despite some logistical challenges, highlighted by difficulties in arranging massages due to external factors like the weather, the massage service itself was rated as fabulous by those who experienced it. Overall, the spa services at Mercure Itajai Navegantes provide a commendable blend of facilities for a rejuvenating stay.
Gym
Pool
However, there are occasional mentions of areas needing improvement, such as better maintenance and cleanliness. A few guests observed that the pool could be cleaner and expressed concerns regarding the pool's hygiene and the proper functioning of the whirlpool. Despite these concerns, most reviews remain positive, emphasizing the excellent, warm and well-heated pool as a significant advantage of their stay.
Overall, the pool area at Mercure Itajai Navegantes provides a mostly enjoyable experience, particularly due to its warmth and available leisure amenities, although some maintenance and cleanliness issues occasionally arise.
Parking
Family
The hotel pays close attention to the well-being of all family members with staff being particularly watchful of children. While the hotel itself does not provide amenities specifically for beach outings, such as slippers or appropriate family structures, it offers a great view that adds to the overall family experience. It's noted to be a great place for families on vacation, even without beach-related activities.
Despite some issues like confusing breakfast arrangements and a problematic request for adjoining rooms, the hotel remains a top choice for families looking to enjoy their stay in Itajaí. Although there were isolated incidents with amenities, such as running out of towels and a theft report, the general sentiment towards the hotel's family-friendly services and accommodations remains positive.
4 Star
Business
Accessible
Indoor Pool
Dog Friendly
Yes, Mercure Itajai Navegantes has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Mercure Itajai Navegantes.
Yes, Mercure Itajai Navegantes welcomes dogs.
Yes, parking facilities are available at Mercure Itajai Navegantes.
Yes, Mercure Itajai Navegantes has a gym.
Location Show Map
More Options
