Jacksonville Beach, 1101 Beach Boulevard30.288521,-81.401404(Show on Map)
8.7
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSun, 30 Aug - Mon, 31 Aug30 Aug - 31 Aug
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Holiday Inn Express Jacksonville Beach by IHG, earns high praise for its strategic location, conveniently close to the beach, Mayo Clinic and local attractions. Guests appreciate the ease of access to restaurants, shops and the airport. The hotel's clean and comfortable rooms, pet-friendly policy and robust amenities, such as large showers and excellent breakfast options, enhance the overall experience. Free parking and easy access to Jacksonville Beach activities are appreciated, although the surrounding area can feel a bit sketchy at night.
The breakfast offerings receive particularly high marks for their variety and quality with many guests finding the options better than expected. The breakfast area is well-maintained and the staff's friendly service adds to the positive dining experience. While some minor critiques regarding the use of plastic wrapping and specific food items were noted, the complimentary breakfast significantly enhances guests' stays.
Guests frequently commend the clean, spacious and modern rooms, which feature amenities like kitchenettes, comfortable beds and large bathrooms. However, there are occasional maintenance and noise issues. The hotel's cleanliness extends beyond the rooms to common areas with only minor incidents noted.
The staff at Holiday Inn Express Jacksonville Beach are often highlighted for their friendliness and professionalism, contributing to a welcoming atmosphere. While there were a few instances of less-than-stellar service, the general sentiment is positive with staff members like Michele, Maria and Carmen receiving special mentions for their exceptional service.
The hotel's free WiFi is noted for its reliability and speed, complementing the needs of both leisure and business travelers. The gym, though small, is well-equipped and appreciated for its 24/7 availability and the pool area is often described as clean and refreshing despite occasional noise and temperature issues.
Families find the hotel accommodating with features like joint rooms and responsive service making it a popular choice for family travel. The comfortable and supportive beds contribute to a restful stay, although some guests report inconsistencies in mattress firmness and pillow comfort.
As a three-star hotel, Holiday Inn Express Jacksonville Beach delivers a clean, comfortable and friendly environment, offering good value for its services. Business travelers benefit from well-equipped meeting spaces and reliable service with occasional WiFi issues being quickly resolved. The hotel is also highly accessible, offering well-appointed handicap rooms and thoughtful design for ease of movement.
Overall, the Holiday Inn Express Jacksonville Beach provides a convenient, comfortable and hospitable stay, well-suited for various traveler needs.
Categories
Golf
AI-generatedThis hotel in Jacksonville Beach is conveniently located for accessing coastal golf courses and offers a relatively short and direct commute to TPC Sawgrass via nearby major roads.
Family
AI-generatedThis hotel offers a comfortable experience with complimentary hot breakfast. It also features KidSuites that come complete with bunk beds.
Dog Friendly
AI-generatedThis hotel welcomes two dogs up to 40 lbs for an additional fee of $35 per pet, per night. Well-behaved dogs may be left in the room unattended. There is a plaza with grassy areas across the street from the hotel. Cats are not accepted.
Pool
AI-generatedThis hotel has an outdoor pool that is open from dawn to dusk. It is conveniently located near the beach.
Outdoor Pool
3 Star
AI-generatedLocated less than a mile from the beach, this hotel features an outdoor pool and provides free Wi-Fi and a flat-screen cable TV in every spacious room. It also offers complimentary breakfast.
Outdoor Pool
AI-generatedLocated less than a mile from the beach, this hotel offers a convenient outdoor pool for guests. The pool area provides a space for relaxation and swimming.
Free Wi-Fi
Business
Accessible
Gym
Parking
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Queen Room with Two Queen BedsRoom features a flat-screen cable TV and a work desk.
Standard King RoomRoom features a flat-screen cable TV, a work desk and a seating area chair.
Standard King Room with Sofa BedThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The double room has carpeted floors, a seating area with a flat-screen TV with satellite channels, a safe deposit box, a sofa, as well as heating. The unit has 2 beds.
King Room - Mobility Access/Hearing AccessibleFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
King Room - Hearing Accessible - Roll-in ShowerThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a seating area, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Standard Queen Room with Two Queen Beds - Communications AccessibleThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room provides a seating area, a safe deposit box, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
8.7
Very Good
Review Summaries
Summarized by AI
Location
Holiday Inn Express Jacksonville Beach by IHG, consistently receives praise for its excellent location. Guests appreciate its close proximity to the beach with many noting it's within walking distance or just a short drive away. The hotel is also conveniently located near the Mayo Clinic and the airport, which is ideal for both leisure and medical travelers. Visitors frequently mention the ease of accessing restaurants, shops and other local attractions from the hotel.
Despite its prime location, some guests felt the surrounding area seemed a bit sketchy when walking back from the beach during the evening. However, the overall sentiment regarding safety remains generally positive. The cleanliness and comfort of the rooms, along with friendly and helpful staff, add to the appeal of this hotel. Additionally, the hotel is pet-friendly, which is a plus for guests traveling with their furry companions.
Amenities such as the large showers, spacious rooms and excellent breakfast options further enhance the guest experience. While some minor inconveniences, like the occasional malfunctioning AC or the long distance from some rooms to the elevator, were noted, these do not overshadow the hotel's strengths. Lastly, free parking and a central location to various Jacksonville Beach activities make this hotel a convenient and enjoyable choice for travelers.
Breakfast
Holiday Inn Express Jacksonville Beach receives high marks for its breakfast offerings. Guests frequently describe the breakfast as very good, delicious and even fantastic. The breakfast area is noted to be clean and well-maintained, providing a comfortable setting for guests to enjoy their meals. Many guests appreciate the variety and quality of the options available with some noting it was better than expected and had a decent selection by American standards.
The breakfast choices include both hot and cold items with options that are fresh and well-prepared. The breakfast impressed many travelers, exceeding their expectations and offering an innovative assortment. Guests also find the complimentary breakfast a nice perk and highlight the friendly and helpful staff who contribute to a positive dining experience.
However, some feedback pointed out the ubiquitous use of plastic wrapping for individual items, which detracted from the overall experience for a few. Additionally, while the majority found the breakfast good, there were occasional mentions that it could be better with specific suggestions for improvement such as better quality coffee and juice, more variety and the inclusion of items like bacon.
Despite these minor critiques, the overall consensus is that the breakfast at Holiday Inn Express Jacksonville Beach significantly enhances the stay, making it a noteworthy feature of the hotel.
Rooms
The rooms at Holiday Inn Express Jacksonville Beach by IHG, present a diverse array of experiences, predominantly marked by their cleanliness and spaciousness. Guests frequently remark on the clean and well-maintained nature of the rooms with many citing the large and comfortable spaces as a highlight. The rooms also feature modern updates, spacious bathrooms with separate showers and bathtubs and well-apportioned furnishings which add to the overall positive experience.
Additionally, the hotel rooms benefit from amenities such as small kitchenettes with a refrigerator and microwave, as well as multiple TV channels. The rooms are designed to be accessible and comfortable with facilities that cater to disabled guests. The beds are noted for being especially comfortable, contributing to a restful stay.
However, the reviews also point out some inconsistencies with the cleaning standards. Issues such as mold in the bathroom, unpleasant odors and occasional maintenance problems like non-functioning vents and minor cleanliness oversights detract from an otherwise positive experience. Noise between rooms is another minor concern mentioned by guests.
In summary, the rooms at this hotel are generally clean, modern and spacious with excellent amenities and comfortable beds, though occasional maintenance and cleanliness issues suggest that there is room for improvement.
Beds
Guests generally find the beds at the Holiday Inn Express Jacksonville Beach by IHG to be comfortable and supportive with many describing their sleeping experience as extremely comfy and cozy. The rooms are noted for being spacious, contributing to an overall pleasant stay. Cleanliness of the beds is frequently highlighted, ensuring a tidy and welcoming environment. Comfortable pillow options and fluffy bedding add to the positive reviews, enhancing the comfort level.
However, some guests mention inconsistencies. A few describe the beds as too soft, mushy or even dirty. Occasionally, pillows are criticized as being less comfortable, causing difficulties in sleeping for some. Despite these mixed reviews, the majority of guests seem to appreciate the restful sleep provided by the beds at this hotel.
Cleanliness
Holiday Inn Express Jacksonville Beach by IHG, receives high praise for its cleanliness from numerous guests. Reviewers consistently note that the rooms are clean, well-maintained and offer an overall hygienic environment. Guests are particularly impressed with the spotless bathrooms and the clean, modern look of the rooms. The hotel's housekeeping service is described as exceptional, ensuring that everything remains clean and organized. Many reviews highlighted that the cleanliness extended beyond the rooms with clean hallways, a spotless pool area and well-maintained exterior and lobby spaces.
Despite some minor incidents of dirt in the elevator and occasional musty smells in hallways, the overall sentiment emphasizes a clean and comfortable stay. The staff are mentioned as friendly and helpful, contributing to a positive experience for the guests.
While there were isolated remarks about areas needing improvement, such as dirt visibility and an old building feeling, the vast majority of guests found the hotel to provide a very clean and welcoming atmosphere.
Staff
The vibe at the Holiday Inn Express Jacksonville Beach is largely shaped by its staff with numerous guests praising the friendliness and professionalism encountered during their stay. Notably, Michele's warm demeanor, Maria's delightful breakfast service and Carmen's welcoming nature at the front desk stand out as memorable contributions to the overall experience. The customer service team consistently receives high marks for their attentiveness, courteousness and prompt assistance, which extends from the front desk to housekeeping and dining room staff.
However, a few guests pointed out occasional lapses, such as instances of staff not being as communicative or attentive as expected and rare encounters with unfriendly greetings. Despite these minor setbacks, the overall impression remains positive with frequent mentions of the staff being extremely kind, professional and proactive in ensuring a smooth and pleasant stay for their visitors. The hotel's commitment to maintaining cleanliness and providing continuous service further enhances the guest experience.
In summary, the staff at Holiday Inn Express Jacksonville Beach leave a lasting impression through their dedication to excellent and friendly service, making it a welcoming choice for travelers seeking comfort and hospitality.
Wi-Fi
Many guests of the Holiday Inn Express Jacksonville Beach appreciate the good and consistently reliable WiFi connection available at the hotel. Comments frequently highlight the effective and strong signal with several guests noting that it is included free of charge. The WiFi speed has been positively described as solid and fast, contributing to a seamless online experience. Any occasional internet issues mentioned were quickly resolved, ensuring dependable connectivity throughout their stay.
Gym
The gym at Holiday Inn Express Jacksonville Beach by IHG, receives high praise for its cleanliness and modern amenities. The fitness center, described as small but well-equipped, is appreciated by guests for its 24/7 availability, allowing for flexible workout schedules. The gym area is noted to be well-maintained with a variety of equipment to meet different workout needs. Overall, the gym facilities are regarded as a valuable feature of the hotel, complementing its other amenities like the pool.
Pool
Guests at the Holiday Inn Express Jacksonville Beach by IHG, have generally positive sentiments regarding the hotel's pool. Many appreciated the modern and well-maintained design, describing it as lovely, refreshing and clean throughout their stays. The pool area was noted as being bright and adequate in size, offering a pleasant spot to relax. Several guests highlighted that they enjoyed and loved the pool, finding it refreshing and adequately maintained.
However, there were a few concerns noted. Some reviewers mentioned the pool's temperature was too cold and suggested that heating it could enhance the experience. While the room adjacent to the pool entrance offers convenient access, there were instances where the noise from others playing loud music and drinking around the pool was disruptive. Additionally, although the pool was often described as clean and well-maintained, a few guests pointed out that it could benefit from more consistent cleaning and maintenance.
Overall, despite some minor drawbacks, the pool at this hotel generally meets guests' expectations, offering a pleasant and enjoyable addition to their stay.
Family
The Holiday Inn Express Jacksonville Beach is highly regarded as a family-friendly hotel. Guests appreciated the accommodating nature of the staff, especially in providing joining rooms which made their stay more enjoyable. Many reviews mentioned the hotel as being great and amazing for family travel and families felt that their needs were well-met. Families found the rooms adequate and well-suited to their needs. Specific instances, like allowing a late checkout, further demonstrated the hotel's commitment to guest satisfaction. However, there were occasional concerns about noisy kids and loud music near the pool area. Overall, the hotel is recommended for family travel due to its friendly atmosphere and responsive service.
3 Star
Holiday Inn Express Jacksonville Beach by IHG, offers a balanced and value-oriented stay. While it may not boast luxury, guests consistently highlight the cleanliness, comfort and friendly atmosphere. The rooms are repeatedly described as clean and comfortable, meeting the expectations associated with a three-star rating. The overall environment is neat and inviting with everything in place for a satisfactory experience.
The breakfast, although simple, is deemed suitable for the standard of stay with a friendly welcome and extensive choices appreciated by the guests. Moreover, the hotel maintains the expected three-star services and quality, providing a comfortable and reasonably priced option for travelers. Overall, the hotel delivers an adequate and reliable experience in line with its three-star classification.
Business
Holiday Inn Express Jacksonville Beach by IHG, offers a variety of amenities catering to business travelers. The hotel's business facilities are well-suited for professional needs, featuring well-equipped meeting spaces, conference rooms and a business center complete with computers. The venue is conveniently located close to offices, making it an effective choice for work-related visits. Customer service consistently receives high praise with tailored services that enhance the stay experience. Although the Wi-Fi speed is generally reliable, there have been occasional reports of it being unreliable. Promotional discounts are also available, adding to the hotel's appeal for business trips. Overall, the hotel is recommended for business travelers due to its comprehensive range of business-friendly services.
Accessible
The Holiday Inn Express Jacksonville Beach, an IHG Hotel, appears to be a highly accommodating choice for guests with disabilities. The hotel offers several designated handicap-accessible rooms that are well-appointed and excellent in quality. One major highlight is the accessible bathroom amenities, making it convenient for those with mobility challenges. The beds in these rooms are also designed for easy access, catering well to the needs of disabled guests.
The hotel's overall layout is thoughtfully designed to ensure convenience with all areas fully accessible. Wheelchair access is straightforward, supported by provided access ramps and available disabled parking spots. Guests noted that checking in was easy and the staff was particularly helpful, enhancing the overall experience.
Cleanliness is another strong point with rooms being well-cleaned and maintained. Facilities such as a mini-bar and ice bucket with coffee pods add to the convenience factor, ensuring a comfortable stay. Additionally, the surrounding area is considered good, contributing to the hotel’s appeal as a welcoming and disabled-friendly location.
In summary, this hotel stands out as a great choice for accessibility, offering well-thought-out facilities and services that ensure a comfortable stay for guests with disabilities.
Outdoor Pool
The reviews of the Holiday Inn Express Jacksonville Beach highlight a clean and modern outdoor pool that adds a refreshing touch to the stay. Guests appreciated the convenience of joining rooms, which enhanced their overall experience. The hotel staff were accommodating, fulfilling requests such as late checkouts. While the outdoor pool was frequently noted for its cleanliness, some guests mentioned that it was not always sparkling and the pool area could be more inviting. Additionally, there were occasional issues like the lack of pool towels and a non-functional pool shower. Despite these minor drawbacks, the overall sentiment remained positive.
Dog Friendly
The Holiday Inn Express Jacksonville Beach by IHG, has been noted for its strong pet-friendly policies and environment. Guests have praised the hotel's accommodating nature towards dogs, highlighting dedicated pet-friendly rooms and a welcoming atmosphere for dogs and their owners. The hotel provides convenient parking suitable for dog exercise and rest, as well as a dedicated dog-walking area. Special attention is given to pet guests, making it clear that pets are genuinely welcome. However, some reviews mentioned issues such as a persistent pet odor in rooms and noticeable scratch marks on doors from pets. Despite these minor drawbacks, the overall sentiment is positive regarding the pet-friendly facilities and services offered by the hotel.
FAQ
Yes, Holiday Inn Express Jacksonville Beach by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Jacksonville Beach by IHG.
Yes, Holiday Inn Express Jacksonville Beach by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Jacksonville Beach by IHG.
Yes, Holiday Inn Express Jacksonville Beach by IHG has a gym.
