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Delta Hotels by Marriott Jacksonville Deerwood

Jacksonville , 4700 Salisbury Rd (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Delta Hotels by Marriott Jacksonville Deerwood is praised by guests for its convenient location close to I95 and easy highway access. Many guests enjoyed the breakfast which had a decent selection, while others found it lacking in variety and freshness. The cleanliness of the rooms varied but the beds were generally seen as very comfortable. The staff received high praise with many guests citing great customer service from friendly and helpful employees. While there were some issues with the wifi, most guests found it to be decent. Overall, the Delta Hotels by Marriott Jacksonville Deerwood provided a good value stay with clean and comfortable rooms, helpful staff and convenient amenities.
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Categories

Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

One-Bedroom King Suite with Sofa Bed Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath and a hairdryer. The suite provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and heating.

Queen Room with Two Queen Beds Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and heating. The unit has 2 beds.

King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious double room offers a tea and coffee maker, a wardrobe, heating, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

About Delta Hotels by Marriott Jacksonville Deerwood

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Guest Reviews

7.8

Good

Location

The Delta Hotels by Marriott Jacksonville Deerwood has a convenient location close to I95, making it easy to access the highway and explore the local area. Guests have noted that the hotel is not too far from the beach and is located in a good area close to activities such as Dave & Buster's and the Riverwalk. The hotel is in a safe area with easy highway access and some guests have praised the layout of their rooms. Despite some confusion with exiting the hotel complex, overall the location is seen as a positive. The hotel is also close to restaurants and is a great location for those attending events such as the GA vs FL game. Parking is decent and the hotel looks nice. Guests have noted that the guy who checked them in was great.

Breakfast

Guest reviews of the Delta Hotels by Marriott Jacksonville Deerwood have mixed opinions regarding the breakfast at the hotel. Some guests really enjoyed the breakfast and found it amazing, delicious and well-rounded. The continental breakfast was also considered good and decent with a decent selection. However, others found the breakfast to be poor, minimal and not very good. Some guests even compared it to prison food due to limited supplies, poor menu and running out of food. Some guests mentioned that the breakfast needed more variety and fresh and healthy options. Some guests also mentioned that the breakfast service was poor and shut down early. Despite mixed reviews, some guests found that the breakfast met their needs and overall, the hotel provided clean rooms and comfortable beds.

Rooms

The Delta Hotels by Marriott Jacksonville Deerwood offers a variety of rooms, ranging from nice and clean to outdated and in need of repair. Many guests praised the spaciousness and cleanliness of their rooms, while others mentioned issues such as dirty bathrooms, peeling tubs and uncomfortable beds. Some rooms lacked necessary amenities, like coffee makers or garbage cans, while others had too much debris or hair. However, a few guests had a truly amazing stay and praised the beautiful, modern rooms. Overall, the cleanliness, comfort and amenities of the rooms varied widely at this hotel.

Beds

Guests of the Delta Hotels by Marriott Jacksonville Deerwood have left a variety of comments about the beds in the rooms. However, the majority have reported positive experiences with guests describing the beds as comfortable, very comfortable, great, amazing and extremely comfortable. Some reviewers also noted that the bedding was nice and clean. Despite a few negative comments about the firmness of the beds or the difficulty shorter guests experienced getting on and off of them, the overall impression is that the beds at this hotel are a highlight of the experience.

Cleanliness

The Delta Hotels by Marriott Jacksonville Deerwood has mixed reviews when it comes to cleanliness. While some guests reported dirty and moldy bathrooms, poor quality towels and bedding and unclean floors, others raved about the extra clean facilities, non-smelly rooms and overall cleanliness. Some rooms were reported to be well-equipped and professionally cleaned, while others were criticized for their old and dirty appearance. Housekeeping was hit or miss with some guests having to request it multiple times, while others reported extremely clean rooms. The bathroom was a common complaint with some guests requesting updates and finding mold, chipped porcelain and hair on the floor and in the tub. However, some guests enjoyed their clean and complete bathrooms. Overall, while the Delta Hotels by Marriott Jacksonville Deerwood may have some cleaning issues, it also has some exceptionally clean rooms and facilities.

Staff

The Best Western Premier Jacksonville Hotel boasts a fantastic staff with many guests commenting on the great customer service and friendly nature of the staff members. Front desk associates are quick to handle any issues and are very helpful with one guest even calling one particular front desk associate "awesome." Despite a few negative comments, most guests found the staff to be professional, courteous and even fantastic. There are a few standout staff members, including Reggie, who guests describe as "awesome" and an "asset" to the hotel. Even the bartender is praised for being wonderful! However, there were a couple of complaints about rude front desk staff and poor communication from management. Nonetheless, most guests had a pleasant experience with a staff that is described as amazing, friendly, helpful and kind.

Wi-Fi

The Best Western Premier Jacksonville Hotel provides wifi to its guests, but there were a few issues some guests encountered during their stay. Some guests reported that the wifi did not work in their rooms or that there was no wifi available in upper-level rooms, but many others praised the quality of the wifi, calling it "very good." Some guests noted that the staff did not inform them of the wifi situation or provide informative information in their rooms. Other guests commented on unrelated issues such as the lack of face towels or food at the bar. Despite a few negative experiences with the wifi, overall it seems that the Best Western Premier Jacksonville Hotel provides decent wifi service to its guests.

4 Star

The Best Western Premier Jacksonville Hotel received mostly positive reviews from guests. They described their stay as superb, very good and fantastic with clean and comfortable rooms. The hotel offered helpful staff and a decent selection of amenities. Although some guests mentioned that the restaurant could use improvement, overall, the hotel was considered a good value place to stay. Some mentioned that the restroom was small for a "premier" hotel, but other amenities were fine. Despite a few minor issues, most guests enjoyed their stay and would consider staying there again.

Yes, Delta Hotels by Marriott Jacksonville Deerwood has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Delta Hotels by Marriott Jacksonville Deerwood.

No, Delta Hotels by Marriott Jacksonville Deerwood doesn't allow dogs.

No, parking facilities aren't available at Delta Hotels by Marriott Jacksonville Deerwood.

Yes, Delta Hotels by Marriott Jacksonville Deerwood has a gym.

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