Crowne Plaza Jacksonville Airport, an IHG Hotel
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Summary of reviewsThe Crowne Plaza Jacksonville Airport, an IHG Hotel, is a convenient and comfortable option for those looking for a hotel near the airport in Jacksonville. The location is great for exploring the surrounding area with various shopping and dining options nearby and the hotel offers a free shuttle service to and from the airport. The staff is highly praised for their amazing hospitality and excellent customer service. The restaurant and café options at the hotel are also praised with some guests expressing surprise at how good they were. The pool is clean and spacious, making it a great option for families. While some rooms need updating and there were some cleanliness issues, overall the hotel is clean and well-maintained. Parking is easy and safe, though the hotel does charge for leaving your car during travel. The beds have received mixed reviews, but overall guests had a comfortable stay.
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About Crowne Plaza Jacksonville Airport, an IHG Hotel
Guest Reviews
The Crowne Plaza Jacksonville Airport, an IHG Hotel, is a great choice for travelers due to its convenient location. The property is situated near various shopping and dining options, making it an ideal spot for those looking to explore the surrounding area. It's also just a short distance from downtown Jacksonville and Jacksonville beach and conveniently close to the zoo. The hotel offers a free shuttle service to and from the airport, which many guests find incredibly useful. There's ample parking available in front of the hotel, but some guests noted that the area could be cleaner and better maintained. Despite this, the location is generally seen as a positive with easy access from I-95 and several dining options near the shopping area. The comfort of the beds and the attentiveness of the staff are also highly praised in guest reviews. All in all, the Crowne Plaza Jacksonville Airport, an IHG Hotel, is a convenient and comfortable option for those looking for a hotel near the airport in Jacksonville.
The breakfast at the Crowne Plaza Jacksonville Airport, an IHG Hotel, receives mixed reviews from guests. While some guests found it to be a letdown, others enjoyed it immensely. Some guests were disappointed that breakfast was not included in the room rate, while others found the prices reasonable. The restaurant and café options at the hotel were praised with some guests expressing surprise at how good they were. While there were a few negative comments about the breakfast being strange, awful and in plastic bags, the majority of reviews were positive with guests calling the breakfast delicious, amazing and excellent. If breakfast is important to you during your stay, it is worth checking whether it is included in your room rate or if it needs to be purchased separately. The hotel also has a restaurant and Starbucks on-site, so you have other options if you prefer.
The dinner experience at Crowne Plaza Jacksonville Airport, an IHG Hotel, has been generally positive according to guest reviews. Many have praised the restaurant's decent menu, delicious food and convenience while others found it just okay. The bar service has been described as amazing with diners loving the late hours and never feeling rushed out. However, a few guests encountered some disappointments such as the fried food being too greasy or the chicken being too hard and tough. Overall, the restaurant was considered an added plus to their stay.
Crowne Plaza Jacksonville Airport is a hotel with mixed reviews on its rooms. Some guests reported that the rooms were dark, outdated and in need of updates with old furniture, cracked walls and rusty mirrors. Some rooms had a dank, musty smell, while others smelled of cigarette smoke or had dead roaches. However, many guests also reported clean and comfortable rooms with spacious layouts and beautiful decor. Some rooms were newly renovated and smelled fresh and the beds were comfortable. Some guests were disappointed that the rooms lacked amenities like microwaves and freezers, while others enjoyed the on-site restaurant and Starbucks. Overall, the hotel is clean and some guests found it a nice place to stay. However, some rooms need to be updated and guests should check for mold and roaches before settling in.
The beds at Crowne Plaza Jacksonville Airport, an IHG Hotel have received mixed reviews from guests. Despite some negative comments about small and uncomfortable beds with stiff or hard mattresses and flat pillows, there are positive remarks stating that the beds were very comfortable and offered a great sleeping experience with wonderful comfort. Clean rooms with comfortable bedding have been noted, while others mentioned finding crumbs or cardboard box on top of the springs. Some guests found the double beds a bit small, while others were satisfied with the full-size beds. Overall, guests had a comfortable stay with mostly positive experiences.
Crowne Plaza Jacksonville Airport, an IHG Hotel, is generally a clean and well-maintained property, according to reviews from guests. The lobby is described as very clean, while many guests appreciated the clean and spacious pool. However, some guests encountered cleanliness issues in their rooms, such as terrible smells, dank odor, dirty surfaces and stains on walls and bed sheets. A few guests reported seeing roaches and mold, but overall, the facility was clean. Rooms were either clean or felt somewhat clean and many guests found them comfortable. Some guests had to dust their entire room upon arrival or deal with non-English speaking maids. While some rooms were described as dated and in need of updating, others were beautifully maintained after renovations. Despite some cleanliness issues, the majority of the reviews on the cleanliness of the hotel were positive with many guests describing their rooms as spotless or very clean.
The staff at Crowne Plaza Jacksonville Airport, an IHG Hotel, has been praised by guests for their amazing hospitality and excellent customer service. From the front desk to maintenance, every member of the staff has been described as friendly, helpful and professional. Guests have singled out specific names such as Stacy, Ester, Danny, Hannah and Carolyn for their exceptional service. Even military personnel on orders had a memorable stay due to the staff's kindness. While there were a few negative experiences with some rude or unprofessional staff members, overall, the staff has left a positive impression on guests. The hotel's location, lounge, large bar area and easy parking have also been appreciated by guests.
If you're looking for a hotel with a great pool for the whole family, look no further than Crowne Plaza Jacksonville Airport, an IHG Hotel. Guests were impressed with the clean and spacious pool area, which even had designated rooms right by the pool. The pool itself was beautiful and great for a refreshing swim. Though advertised as heated, some guests did note that it wasn't actually heated. Additionally, the hotel is pet-friendly, so you can bring your furry friends along for a dip. While some guests weren't thrilled with the room size or outdated decor, overall it seems that visitors enjoyed their stay, from the rooms to the pool. Just be sure to wear your wristband!
Travelling can be a hassle, but when you stay at the Crowne Plaza Jacksonville Airport, parking is one less thing to worry about. Guests rave about how close the parking is to the side door entry, making it convenient to unload your bags and check in. Plus, the shuttle to and from the airport is a big plus. While some reviewers mentioned smaller parking spots, overall guests found parking to be easy and safe. The large bar area and lounge make for a great location to wind down after your travels - just make sure to snag a spot before they fill up. It's worth noting that the hotel does charge for leaving your car during travel, which some guests were unhappy about. Nevertheless, the hotel's prime location near the airport and reliable shuttle make it a top choice for travellers.
Yes, Crowne Plaza Jacksonville Airport, an IHG Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Crowne Plaza Jacksonville Airport, an IHG Hotel.
Yes, Crowne Plaza Jacksonville Airport, an IHG Hotel welcomes dogs.
Yes, parking facilities are available at Crowne Plaza Jacksonville Airport, an IHG Hotel.
Yes, Crowne Plaza Jacksonville Airport, an IHG Hotel has a gym.
