DoubleTree by Hilton Jacksonville Riverfront, FL
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Summary of reviewsThe DoubleTree by Hilton Jacksonville Riverfront, FL is a great choice for travelers due to its prime location with breathtaking views of the riverfront. The hotel is within walking distance to various restaurants, attractions and nightlife and guests rave about the accessibility to the water taxi and the convenience of catching the ferry just outside the back door. The lobby area is also praised for its elegance and inviting atmosphere. While breakfast is not included in the stay, guests enjoyed the tasty food served at the hotel's lounge, particularly the barbecue bourbon wings and the grouper tacos. The hotel offers comfortable and clean rooms with great views of the river, although some guests felt that the furniture and carpets were outdated and needed upgrading. The staff received high praise from guests for their exceptional customer service, friendliness and helpfulness. The rooftop pool offers stunning views of the city and is generally described as clean and spacious. The beds are comfortable and wonderful with some guests even mentioning that they were their favorite part of their stay. Overall, the majority of guests had a very good experience at the hotel.
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About DoubleTree by Hilton Jacksonville Riverfront, FL
Guest Reviews
The DoubleTree by Hilton Jacksonville Riverfront boasts a prime location with breathtaking views of the riverfront. Located in the heart of Jacksonville, the hotel is within walking distance to various restaurants, attractions and nightlife. Guests rave about the accessibility to the water taxi and the convenience of catching the ferry just outside the back door. The riverfront property is a beautiful sight and many guests enjoyed the view from their balconies. The lobby area is also praised for its elegance and inviting atmosphere. While some guests received rooms without a view of the river, the location of the hotel proved to be a valuable asset for easy access to nearby destinations. particularly for family reunions and hospital visits. Overall, the excellent location and stunning views make the DoubleTree by Hilton Jacksonville Riverfront a great choice for travelers.
If you're planning to stay at the DoubleTree by Hilton Jacksonville Riverfront, FL, you should be aware that breakfast is not included in your stay, but it is available at the hotel's restaurant for a fee. However, some guests thought that the cost of breakfast was too expensive and opted to eat elsewhere. Despite some negative comments about the price and quality of breakfast, there were also some positive comments about the tasty food served at the hotel's lounge, particularly the barbecue bourbon wings and the grouper taco's. Guests also raved about the warm cookies they received upon arrival. It's worth noting that some guests were not informed about breakfast being served due to Covid-19, so you may want to confirm with the staff if breakfast is available during your stay.
The DoubleTree by Hilton Jacksonville Riverfront, FL offers guests comfortable and clean rooms with great views of the river. While some guests felt that the furniture and carpets were outdated and needed upgrading, others appreciated the cleanliness of the rooms. Some negatives mentioned in the reviews included small bathrooms, noisy rooms and the lack of amenities such as refrigerators and microwaves. However, most guests enjoyed their stay and appreciated the convenient location and pool. While the hotel could use some updates, overall it provides a comfortable and affordable option for those visiting Jacksonville.
The beds at DoubleTree by Hilton Jacksonville Riverfront, FL received various reviews from guests, but for the most part, guests found them to be very comfortable and wonderful. Some guests even mentioned that the beds were their favorite part of their stay with one guest raving about the bed's cleanliness and amazing view. There were a few negative reviews, however with broken springs and a sunken mattress being mentioned. Overall, guests praised the great location and helpful staff with a particular nod to the soft and comfortable beds.
Guests have a wide range of opinions about the cleanliness of DoubleTree by Hilton Jacksonville Riverfront, FL. Some guests found the hotel to be dirty and in need of renovation with old, outdated furniture, dirty carpets and dirty linens. Bathrooms also received criticism with guests reporting mold, uncleaned surfaces and broken fixtures. However, other guests found the rooms to be clean and comfortable with fresh linens and a pleasant smell. The lobby and facilities were generally described as clean and some guests enjoyed features like the doorbell. Overall, while some guests experienced cleanliness issues, many others reported a clean, pleasant stay.
The staff at DoubleTree by Hilton Jacksonville Riverfront, FL received high praise from guests for their exceptional customer service, friendliness and helpfulness. Many loyal customers mentioned that the front desk staff was stellar and professional. Rico in the bar also received praise for his helpfulness and friendliness. The staff at the breakfast area, security and housekeeping were all very friendly and accommodating. Guests appreciated the knowledgeable and well-trained staff. The hotel is in a good location and several travelers mentioned the great service provided by the staff. Some guests, unfortunately, had negative experiences with understaffing, uninterested and unhelpful employees. Despite some negative reviews, the majority of guests were satisfied with the friendliness and professionalism of the staff.
The DoubleTree by Hilton Jacksonville Riverfront boasts a beautiful rooftop pool, offering stunning views of the city. Guests have complimented the pool's cleanliness and spaciousness, making it a great place for relaxation. However, some guests have found it frustrating that there were no towels available and no bar in the pool area. There were also concerns about the pool's maintenance with ripped chairs and areas needing repairs due to water damage. Despite these small issues, the overall pool area is highly enjoyable and a great spot to take a swim. Keep in mind that some locals may enter the pool area, but this shouldn't deter you from enjoying the facilities available.
The DoubleTree by Hilton Jacksonville Riverfront offers several options for parking, including self-parking for a fee. Some guests expressed frustration with the cost of parking, but others found it to be great. However, there were some concerns with the parking garage itself with some guests describing it as dark, dirty and under construction. One guest even reported a leak in the garage that left their car filthy. There were also reports of confusion with billing for parking and difficulties contacting staff for refunds. Despite these issues, guests generally enjoyed their stay at the hotel.
The DoubleTree by Hilton in Jacksonville Riverfront, FL, offers exceptional facilities and services according to guest reviews. Although some guests were disappointed and found the hotel below their expectations, others rated their stay as exceptional. The lounge at the hotel receives high praise for its delicious food with recommendations for the barbecue bourbon wings and grouper tacos. Overall, the majority of guests had a very good experience at the hotel.
Yes, DoubleTree by Hilton Jacksonville Riverfront, FL has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at DoubleTree by Hilton Jacksonville Riverfront, FL.
No, DoubleTree by Hilton Jacksonville Riverfront, FL doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Jacksonville Riverfront, FL.
Yes, DoubleTree by Hilton Jacksonville Riverfront, FL has a gym.
