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Citrus SPA Hotel

Jēkabpils , Kurzemes Iela 8 (Show on Map)

6.0

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCitrus SPA Hotel is a great choice for travelers who value convenience and accessibility with a perfect combination of location and price. However, potential guests should be cautious when booking a stay due to complaints of uncleanliness, bad odors, uncomfortable furnishings and poor sound insulation in the rooms. The hotel's staff received rave reviews for their warm and welcoming service, but some guests noted that reception staff seemed disinterested in helping with requests. The spa and pool area are a highlight of the hotel, offering an excellent experience for families, although some guests noted that the building's outdated facilities may affect the air quality. Overall, Citrus SPA Hotel needs to improve its cleaning practices to meet guest expectations.
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Categories

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel with Free Wi-Fi

Hotel with Parking

Hotel with Gym

Small Hotel

Hotel for Yoga

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double Room This double room has an electric kettle, heating, a flat-screen TV and garden views. The unit has 2 beds.

Triple Room with Shower This triple room features an electric kettle, heating, a flat-screen TV and garden views. The unit offers 3 beds.

About Citrus SPA Hotel

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Guest Reviews

6.0

Rated

Location

Citrus SPA Hotel is a great choice for travelers who value convenience and accessibility. The hotel is located in a good spot with easy access to everything you may need during your stay. Guests particularly liked the perfect combination of location and price. The hotel is situated on the Krustpils side of the city within walking distance to the Jēkabpils bridge, which offers breathtaking views of the city. The promenade of the river Daugava and a park are also within reach. The hotel's location offers easy access to shops, dining options and various recreational activities. Driving to the hotel is also convenient with free parking facilities available. Overall, guests were happy with the exceptional value and great location of Citrus SPA Hotel.

Rooms

The rooms at Citrus SPA Hotel have disappointed many guests with complaints of uncleanliness, bad odors and uncomfortable furnishings. Several reviews mention broken bathrooms with poor ventilation and insect problems. Sound insulation is also a major issue with noise from neighboring rooms keeping guests awake at night. The hotel is generally dated and in need of repairs. Some guests found the rooms to be overpriced for the poor quality. On the positive side, a few guests noted a good hair dryer and convenient access to the sauna and pool facilities. Overall, it seems that potential guests should be cautious when booking a stay at Citrus SPA Hotel.

Cleanliness

Many guest reviews of Citrus SPA Hotel have commented on the cleanliness of the rooms and unfortunately, the majority of the feedback is negative. Issues include dirty bedsheets and towels, spiderwebs and spiders and overall uncleanliness. Many guests have complained about unpleasant smells in the rooms, as well as broken fixtures such as shower heads and toilets. Additionally, some rooms had mold and dampness. Positive comments about cleanliness were rare, but some guests did mention that their rooms were clean and tidy. Overall, it seems that Citrus SPA Hotel needs to improve its cleaning practices to meet guest expectations.

Staff

The staff at Citrus SPA Hotel received rave reviews from guests. Many described them as amazing, excellent, friendly, kind and helpful. The cleaning lady stood out for her positive vibe and excellent service. However, some guests did note that reception staff seemed disinterested in helping with requests like the WiFi password. Language barriers were also a minor issue for some guests but they were overcome. Overall, the hotel's staff offered warm and welcoming service, making guests feel comfortable and happy.

Spa

Citrus SPA Hotel offers an excellent spa experience for families with its sauna, pool, jacuzzi, hamam and steam room. The facilities are well-maintained and towels are provided for each guest. The shared changing rooms and showers are also convenient. While some guests were disappointed with the lack of a bar or the misrepresentation of the amenities, overall, the spa and pool area are a highlight of the hotel. Some noted that the building's outdated facilities may affect the air quality, but for the price, the spa is a fantastic option.

Yes, Citrus SPA Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Citrus SPA Hotel.

No, Citrus SPA Hotel doesn't allow dogs.

Yes, parking facilities are available at Citrus SPA Hotel.

Yes, Citrus SPA Hotel has a gym.

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Citrus SPA Hotel

Does Citrus SPA Hotel have a pool?

Is there a spa available at Citrus SPA Hotel?

Is Citrus SPA Hotel dog-friendly?

Is parking available at Citrus SPA Hotel?

Does Citrus SPA Hotel have a gym?