Kampala Serena Hotel

Kampala , , P.o Box 7814 Kintu Road (Show on Map)


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1 room2 guests 1 room, 2 guests
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Info
Summary of reviewsThe Kampala Serena Hotel is highly praised for its exceptional staff who are warm, friendly and helpful. Guests appreciate the polite and attentive service provided by the staff in all areas of the hotel, including the gym, day spa and restaurants. The hotel's strong COVID protocols, including in-house PCR testing, are also impressive. While there were a few isolated incidents of delays during check-in and check-out, overall, the staff are welcoming, caring and hospitable. Some guests noted that staff in the corridors sometimes do not say hello, but this is a minor concern. Overall, if you're looking for a hotel with great staff in Kampala, the Kampala Serena Hotel is the perfect choice.
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Categories
Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Pool Lap Lanes    Outdoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel for Yoga

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Pool Lap Lanes

Room Types
Deluxe Room Guests will have a special experience as the double room offers a hot tub. The spacious double room provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 3 beds.

Executive Room This double room offers a hot tub. The spacious double room provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Executive Suite This suite's special feature is the hot tub. The spacious suite offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

About Kampala Serena Hotel
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Guest Reviews
8.7
Very Good
Staff
The staff at Kampala Serena Hotel are truly exceptional with many guests praising their warmth, friendliness and helpfulness. From the gym to the day spa to all the restaurants, the staff are always polite, attentive and provide great service. The hotel has super-strong covid protocols with in-house PCR testing, which is impressive. There were a few isolated incidents where guests experienced some delays during check-in and check-out and some reception staff were not as warm as others, but overall, the staff are so welcoming, caring and hospitable, notably Aggre and Rosetta at the Lake Restaurant. One guest noted that staff in the corridors sometimes do not say hello, but this is a minor concern. If you're looking for a hotel with great staff in Kampala, look no further than the Kampala Serena Hotel.


Yes, Kampala Serena Hotel has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.

Yes, a spa is available at Kampala Serena Hotel.

No, Kampala Serena Hotel doesn't allow dogs.

Yes, parking facilities are available at Kampala Serena Hotel.

Yes, Kampala Serena Hotel has a gym.
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