Kampong Kundassan, Lot No D17, Mount Kinabalu Golf Club, Kundasang6.030145,116.601557(Show on Map)
8.0
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesWed, 04 Nov - Thu, 05 Nov04 Nov - 05 Nov
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
H Benjamin Residence is a serene getaway located amidst stunning natural scenery, offering travelers a mix of privacy and breathtaking views, particularly of Mount Kinabalu. Perfect for couples and families looking for a peaceful retreat, the residence is strategically positioned near a lovely river and features a charming blend of natural beauty and cold weather, creating a relaxing ambiance. Despite its distance from the main town and attractions, which might pose some challenges for those without personal transport, the setting provides a perfect backdrop for a private hideaway.
The complimentary breakfast at H Benjamin Residence receives praise for its delicious dishes like char kway teow and nasi goreng kampung and some guests appreciate the variety. However, improvements are needed in terms of breakfast choices and buffet flow and issues such as occasional shortages and the presence of flies have been noted.
Rooms at the residence offer certain positive aspects, such as soft pillows, spaciousness and a good water heater. Recent renovations have improved bathroom conditions significantly. Nevertheless, the rooms fall short regarding cleanliness, modernity and amenities with issues like dust, outdated furnishings and a lack of essentials such as air conditioning and TVs.
While the lobby and dining areas are clean and the surroundings are beautiful, cleanliness in the rooms and common areas is a concern. Issues like dust, bird droppings and dirt along walls and floors suggest that better maintenance is needed to fully meet guest expectations.
The staff at H Benjamin Residence receive varied feedback. Many guests appreciate the friendly and accommodating nature of the personnel with the owner and some team members going above and beyond to ensure a pleasant stay. Others, however, mention unresponsiveness and a lack of attentiveness, particularly during night times.
Parking at the residence is generally available, although spaces are limited and may need to be reserved in advance. The parking lot's small size poses a challenge, but it offers a pleasant view of Mount Kinabalu, adding to the scenic experience.
The residence's beds are highly praised for their great mattress quality, although some guests find the pillows too soft and the beds not always adequately sized. Additionally, the lack of side lamps could be an inconvenience for those who enjoy reading in bed. Despite these minor issues, the overall comfort of the rooms is well-regarded, although there is room for improvement in certain areas.
Categories
Golf
AI-generatedLocated directly at the Mount Kinabalu Golf Club, this residence provides guests with immediate and convenient access to the golf course in a scenic mountain setting.
Parking
AI-generatedFree private parking is available on site. This provides guests with exclusive and secure parking during their stay.
Family
Cheap
Check-in - Check-out
Check In:
14:00 - 21:00
Check Out:
11:30 - 12:00
Facilities
Parking
Restaurant
Golf course (within 3 km) (additional charge)
Non-smoking rooms
Airport shuttle
Family rooms
Free parking
Hiking (additional charge, off-site)
Non-smoking throughout
Designated smoking area
Airport shuttle (additional charge)
Daily housekeeping
Parking on site
Private parking
Kids' meals (additional charge)
Accessible parking
Airport pick up (additional charge)
Airport drop off (additional charge)
Coffee house on site
Walking tours (additional charge)
Key access
CCTV in common areas
CCTV outside property
Fire extinguishers
Cashless payment available
Room Types
Superior Double or Twin RoomThis twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Standard Double or Twin RoomThe twin/double room includes a private bathroom equipped with a walk-in shower, a bidet and a hairdryer. This twin/double room offers an electric kettle, a flat-screen TV and an inner courtyard view.
Double or Twin Room with Mountain ViewThis twin/double room offers an electric kettle, a flat-screen TV and mountain views.
Deluxe Quadruple RoomThis quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Family RoomThis family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds and 2 futons.
Double Room with Mountain ViewThe double room includes a private bathroom equipped with a walk-in shower, a bidet and a hairdryer. This double room provides an electric kettle, a flat-screen TV and mountain views. The unit offers 1 bed.
Twin Room with Mountain ViewThe twin room includes a private bathroom fitted with a walk-in shower, a bidet and a hairdryer. This twin room features an electric kettle, a flat-screen TV and mountain views. The unit has 2 beds.
Standard Double RoomThe double room includes a private bathroom equipped with a walk-in shower, a bidet and a hairdryer. This double room provides an electric kettle, a flat-screen TV and an inner courtyard view. The unit offers 1 bed.
Standard Twin RoomThe twin room includes a private bathroom fitted with a walk-in shower, a bidet and a hairdryer. This twin room features an electric kettle, a flat-screen TV and an inner courtyard view. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Review Summaries
Summarized by AI
Location
H Benjamin Residence offers a blend of privacy and breathtaking views, making it an ideal destination for various types of travelers. The location is particularly appealing for those who cherish a quiet getaway, such as couples and families who enjoy walking and breathtaking sceneries. Dominated by the stunning backdrop of Mount Kinabalu, the residence ensures a picturesque and serene environment.
Strategically located, the property is easy to find and nearby a river, which adds an extra layer of charm. The surrounding nature and cold weather contribute to a relaxing ambiance, adding to the overall appeal of the place. However, it is worth noting that the residence is quite far from the main town and attractions, making it less convenient for those without their own transport. The road leading to the residence may also pose some issues, as it has been mentioned to be less than ideal.
Despite these minor drawbacks, H Benjamin Residence stands out for its magnificent views and secluded environment, perfect for a private hideaway. Those looking for a peaceful retreat with the bonus of stunning natural scenery will find this residence to be a fulfilling choice.
Breakfast
H Benjamin Residence offers a complimentary breakfast that has received mixed feedback from guests. On the positive side, many guests found the breakfast to be satisfying and delicious with notable mentions of specific dishes like char kway teow and nasi goreng kampung which were highly praised. The variety of food has also been appreciated by some visitors, who described the breakfast as good and enjoyable.
However, there are areas for improvement. Several reviews pointed out the limited breakfast choices and the need for more variety. Issues such as the buffet flow not being smooth and occasional shortages, like running out of eggs, were also mentioned. Additionally, some guests noted the presence of flies and that the food spread could sometimes be cold. Overall, while the breakfast has strong points, enhancements could further elevate the guest experience.
Rooms
H Benjamin Residence offers rooms with some redeeming qualities but a range of drawbacks. Among the positives are soft pillows and a clean toilet with a good water heater. Some guests appreciated the spaciousness and functional basics like separate toilet/bathrooms and decent Wi-Fi. Recent renovations have improved the bathroom experience with better water pressure and cleaner conditions.
However, the rooms themselves are noted for being outdated and in need of renovation and maintenance. Complaints highlight issues with hygiene, such as dust, fungi and even bird droppings in some areas. Rooms lack several amenities including air conditioning, side lamps, slippers and essential furniture like tables and chairs. The absence of a TV and iron was also noted. Furthermore, rooms were described as noisy and lacking in proper upkeep with some guests citing smelly and dusty conditions. The view, touted as a major selling point, often fell short with some rooms facing construction sites instead of the mountains.
Overall, while the basics are covered to some extent, the rooms at H Benjamin Residence fall short in several key areas, particularly cleanliness and modernity.
Beds
H Benjamin Residence offers an inviting atmosphere, particularly when it comes to the quality of its mattresses, which guests have consistently praised as really great. However, there seems to be a recurring mention of discomfort related to the pillows, which some found too soft and in need of more support. The rooms, though comfortable, come with beds that might not suit everyone's size preference, as they are sometimes described as single-sized rather than super single-sized and there is also a lack of extra pillows. Additionally, there is no side lamp provided at the bed, which could be a minor inconvenience for those who enjoy bedtime reading. Despite these small drawbacks, the overall impression of the room's comfort is positive, though improvements could certainly be made regarding pillow options and bed sizes.
Cleanliness
H Benjamin Residence boasts a charming lobby and a scenic location, complete with beautiful mountain views and fresh air. The hotel features clean dining areas and offers a good breakfast, enhancing the overall guest experience.
However, several reviews highlight that the cleanliness of the rooms and common areas could be significantly improved. Issues such as dusty rooms, outdated furnishings and improper cleaning of bathrooms have been noted. There are also mentions of bird droppings along the entrance and balconies, indicating a lack of maintenance. Additionally, guests have expressed concerns about the presence of flies and dirt along the walls and floors.
While the hotel shows promise with its pleasant surroundings and structural appeal, a significant focus on enhancing cleanliness and upkeep is necessary to meet guest expectations fully.
Staff
H Benjamin Residence garners mixed reviews when it comes to its staff. While some guests highlighted issues such as unresponsiveness, lack of attentiveness during the night and the absence of staff for assistance, others praised the friendly and accommodating nature of the personnel. The owner and some members of the team were particularly noted for going out of their way to ensure guests had a pleasant experience. Reception staff also received commendations for their helpfulness and efficiency. Additionally, guests enjoyed the environment and appreciated the restaurant staff's efforts. Despite some areas needing improvement, many visitors described their interactions with the staff as positive, mentioning great hospitality and the owner’s keen attention to guests' needs.
Parking
The parking at H Benjamin Residence seems to present a mixed experience for guests. Many reviews highlight the availability of parking, though they also point out that parking spaces are limited and can often be reserved in advance. While this reservation system helps ensure a spot, the parking lot itself appears to be small and not ideally convenient for driving in and out. Several guests mentioned the need for better parking infrastructure and larger parking spots to accommodate vehicles more comfortably. Additionally, some reviews suggest that hiring dedicated parking staff could improve the overall experience. On a positive note, the car park offers a pleasant view of Mount Kinabalu, adding a scenic touch to the stay.
FAQ
No, H Benjamin Residence doesn't have any pool.
No, a spa isn't available at H Benjamin Residence.
No, H Benjamin Residence doesn't allow dogs.
Yes, parking facilities are available at H Benjamin Residence.
