InterContinental Kansas City at the Plaza, an IHG Hotel

Kansas City , , 401 Ward Parkway (Show on Map)


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Summary of reviewsThe InterContinental Kansas City at the Plaza, an IHG Hotel, is a great choice for visitors who want to stay in a prime location while exploring Kansas City. Guests have raved about the fantastic location, right on the corner of the Country Club Plaza, a shopping district filled with restaurants, shops and live music. The hotel is one block away from the Plaza, providing easy access for exploring the area. The balcony view of the Plaza was a highlight for many guests. The hotel offers a good breakfast experience with prepared-to-perfection dishes and delightful service. The hotel's bar and restaurant were open during our stay and those who were able to try the incredible food ranked it as one of the top 5 meals they've ever had. The InterContinental Kansas City at the Plaza offers comfortable and clean rooms with stunning views of the Plaza. The staff was accommodating, friendly and efficient and took great precautions during these difficult times. The hotel is a beautiful and comfortable stay for guests, though some rooms could benefit from refurbishment. The pool area is very nice and guests can access soft drinks and a bar, making it the perfect spot to relax and enjoy the scenery from the balcony. The hotel offers children's menus and prompt service to ensure that kids are fed quickly and parents can enjoy their meals in peace. The hotel's location is another plus, as guests have access to an abundance of shopping and dining options. The highlight of the positive reviews were definitely the beds with many guests describing them as comfortable, amazing and felt like they were laying on a cloud. Overall, the InterContinental Kansas City at the Plaza, an IHG Hotel, is a very good hotel with superb facilities and services.
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Hotel with Outdoor Pool
The InterContinental Kansas City at the Plaza, an IHG Hotel, curates an alluring outdoor pool experience, teeming with Midwestern flair and luxury. The newly renovated resort-style pool beckons guests to unwind with a few leisurely laps or simply luxuriate on the inviting sundeck. The seasonal pool deck adds a vibrant layer to the experience, where handcrafted cocktails flow freely, accompanied by the rhythmic melodies of live steel drum island music. This harmonious setting is further elevated by the convenience of food and beverages being served poolside, offering guests the pleasure of savory delights without straying far from their sun-soaked relaxation. With a pool bar, the outdoor pool at InterContinental Kansas City at the Plaza stands as a true sanctuary of relaxation and refined enjoyment.

Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Room Selected at Check-In Bed type is determined upon arrival.

King Room Offering a flat-screen TV with cable channels, this room is equipped with tea and coffee-making facilities.

Executive King Room Located on concierge floor, this room includes private lounge access. A compact refrigerator, flat-screen TV and upgraded bathroom amenities are provided.

Executive King Room with Balcony Located on concierge floor, this room includes access to a private lounge. A private balcony with view of the Country Club Plaza is provided. The room also features a compact refrigerator, flat-screen TV, work desk and upgraded bathroom amenities.

Superior King Room Offering floor-to-ceiling windows with a view of the Country Club Plaza, this room includes a flat-screen TV, compact refrigerator, and a work desk.

Deluxe King Room Offering a private balcony and views of the Country Club Plaza, this room features a sofa bed and a flat-screen TV. A compact refrigerator and work desk are also included.

Deluxe Double Room with Two Double Beds Offering a private balcony and views of the Country Club Plaza, this room features a sofa bed and a flat-screen TV. A compact refrigerator, and work desk are also included.

Intercontinental Deluxe Room The spacious triple room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. Featuring a balcony, this triple room also offers a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels.

Premium King Room with Balcony and Plaza View Providing bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as river views. The unit offers 1 bed.

Premium Queen Room with Two Queen Beds and Balcony - Plaza View The spacious family room features air conditioning, a private entrance, a balcony with river views as well as a private bathroom boasting a bath. The unit has 2 beds.

Standard Double Room with Two Double Beds and Plaza View - Lounge Access This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with river views. The unit offers 2 beds.

Classic Double Room with Two Double Beds, Balcony and Plaza View This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit has 2 beds.

Junior King Suite with Balcony Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious suite provides air conditioning, a private entrance, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels.

One-Bedroom King Suite with Balcony Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and executive lounge access.

King Suite with Balcony and Plaza View The spacious suite features air conditioning, a private entrance, a balcony with pool views as well as a private bathroom boasting a bath.

About InterContinental Kansas City at the Plaza, an IHG Hotel
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Guest Reviews
7.6
Good
Location
The InterContinental Kansas City at the Plaza, an IHG Hotel, is situated in a fantastic location that guests have raved about. It's right on the corner of the Country Club Plaza, a shopping district filled with restaurants, shops and live music. Guests loved the ability to walk to all kinds of restaurants and shops and some even praised the walking distance to the nearby river. The location cannot be beat and the balcony view of the Plaza was a highlight for many guests. The hotel is one block away from the Plaza, providing easy access for exploring the area. Additionally, guests enjoyed the comfortable beds and cleanliness of the hotel. The staff were also commended for their friendly service. All in all, the InterContinental Kansas City at the Plaza is a great choice for visitors who want to stay in a prime location while exploring Kansas City.

Breakfast
The InterContinental Kansas City at the Plaza offers a good breakfast experience, according to guest reviews. While some guests did not have the opportunity to try the breakfast due to COVID restrictions or personal choice, those who did found it to be great with prepared-to-perfection dishes and delightful service. One guest even received complimentary breakfast from a friendly front desk clerk. French toast was especially praised. However, some guests were disappointed with the lack of a continental breakfast and the price of items like coffee. But despite a few negative comments, the hotel remains clean and conveniently located near family-friendly attractions.

Dinner
The InterContinental Kansas City at the Plaza may not have a real restaurant, but guests can visit Starbucks and the hotel's bar and restaurant which were open during our stay. Due to Covid-19 restrictions, some guests were unable to eat at the hotel comfortably, but the ambience of the restaurant was amazing. Those who were able to try the incredible food ranked it as one of the top 5 meals they've ever had. The fantastic service also added to the dining experience. While some guests experienced issues with their dinner reservation, the hotel was able to quickly fix the problem and the rest of the night was smooth sailing.

Rooms
The InterContinental Kansas City at the Plaza, an IHG Hotel, offers comfortable and clean rooms with stunning views of the Plaza. While some guests found the rooms to be a little small and in need of an update, others appreciated their spaciousness and quality amenities. Many guests also enjoyed the balconies, while others were disappointed with the lack of color and outdated decor. Despite some maintenance issues, including stains on bedding and carpets, most guests found the rooms to be clean and quiet. Overall, the hotel offers a beautiful and comfortable stay for guests, though some rooms could benefit from refurbishment.

Beds
Guests who've stayed at the 'InterContinental Kansas City at the Plaza, an IHG Hotel' seem to have varying experiences when it comes to the comfort of their beds. While some guests found the beds to be uncomfortable and even stained in some cases, others were raving about how amazing and comfortable the beds were. The hotel is praised for their friendly staff and great location, but the highlight of the positive reviews were definitely the beds. Many guests described the beds as comfortable, amazing and felt like they were laying on a cloud. One guest even mentioned that their 18-month-old granddaughter who normally wakes up slept all night because of the bed. If you prioritize a comfortable bed when choosing a hotel, you might want to give this one a try, as many guests have said that the beds were great.

Cleanliness
The InterContinental Kansas City at the Plaza boasts of a clean and secured ambiance, making it a perfect place to stay for families. Several guests have noticed how clean and fresh their rooms were upon arrival with no problems encountered during their stay. Some guests appreciated the view from their room, although others noted that some areas needed an upgrade, such as the outdated bathrooms and poorly crafted furniture. There were also some issues with cleaning, such as neglected hallways and elevators, filthy carpets and trash left behind from previous stays. Despite this, guests noted that the location was convenient and the staff were accommodating.

Staff
InterContinental Kansas City at the Plaza, an IHG Hotel, is an outstanding hotel with wonderful staff. The majority of guests enjoyed the hospitality and kindness of the staff, including bellmen, cleaning staff and front desk personnel. Many guests highlighted specific staff members, such as Jon and Mike at the front desk, Gary the barista and Sarah at the bar. The staff was accommodating, friendly and efficient and took great precautions during these difficult times. Although there were a few negative comments about some staff members being rude or unhelpful, the majority of guests had positive experiences with the staff. Overall, the staff at InterContinental Kansas City at the Plaza was excellent and enhanced the guests' experiences during their stays.

Pool
The InterContinental Kansas City at the Plaza, an IHG Hotel is a beautiful hotel with a good location and an amazing pool. The pool area is very nice and guests can access soft drinks and a bar, making it the perfect spot to relax and enjoy the scenery from the balcony. The pool service is excellent with Ben being wonderful. Guests can also unwind in the jacuzzi and enjoy music at the bar area on Friday and Saturday evenings. However, some guests found the pool to be a little small for the size of the hotel and the bottom needs some serious work. Nonetheless, the pool was a nice break from the hustle and bustle of traveling and many guests enjoyed it. Although there were some adults drunk and dancing in a vulgar way at the pool while there were kids, most of the reviews about the pool were positive.

Parking
Guests of the InterContinental Kansas City at the Plaza hotel appreciate the convenience and accessibility of the attached parking garage. The covered parking is especially favored and some note that they were able to walk directly from the garage into the hotel. The hotel also offers valet and bell hop services, which were appreciated by some guests. However, there were several negative comments about the parking situation, including charges of hidden and excessive fees, understaffed valet and a lack of maintenance. Some guests also had security concerns with incidents of vandalism and no security guards at the entrance. Despite these complaints, many guests still found the convenience of the attached parking to be a positive aspect of their stay.

Family
The InterContinental Kansas City at the Plaza, an IHG Hotel, is a fantastic option for families with children. The hotel offers children's menus and prompt service to ensure that kids are fed quickly and parents can enjoy their meals in peace. The staff is also accommodating when it comes to providing extra towels and luggage assistance for large groups. The hotel is perfect for family vacations, as it has amenities that cater to travelers of all ages, including a pool and a bar. With a pet-friendly policy, even furry family members can join in on the fun. Guests can truly relax and create beautiful memories with loved ones while staying at this conveniently located and clean hotel near several family-friendly attractions. However, it's advisable to request a room away from the elevator shaft to avoid any noise disturbances.

Nightlife
InterContinental Kansas City at the Plaza, an IHG Hotel, is a great place to stay if you are looking for a lively nightlife in Kansas City. Guests have praised the hotel's rooftop bar, which they wish was open all day. The hotel's bar is a great spot to enjoy live music as well. The hotel's location is another plus, as guests have access to an abundance of shopping and dining options. If you are looking to celebrate New Year's Eve, InterContinental Kansas City at the Plaza is definitely the place to be. However, some guests have noted that the pool area can be inappropriate for children, as some adults tend to be vulgar while drunk and dancing. Nonetheless, the location of the hotel is ideal with guests enjoying Messenger Coffee and Loose Park nearby. Despite some negative comments about brand performance and a lobby that smelled of sewage, the hotel's live band events and good bar atmosphere provide a promising nightlife experience in Kansas City.

4 Star
InterContinental Kansas City at the Plaza, an IHG Hotel, is a very good hotel with superb facilities and services. The front desk staff is extremely nice and accommodating, even providing complimentary breakfast. The beds are comfortable and the location is great with a balcony providing a great view of the plaza. The hotel has a jazz trio in the lounge to entertain guests. However, some guests had issues with the aging rooms, lack of color and decor and uncomfortable beds. Parking security needs improvement as guests have had cars vandalized in the parking garage. Some guests found their stay pleasant while others were disappointed, but overall it is a good choice for travelers looking for a nice stay with a view.


Yes, InterContinental Kansas City at the Plaza, an IHG Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at InterContinental Kansas City at the Plaza, an IHG Hotel.

Yes, InterContinental Kansas City at the Plaza, an IHG Hotel welcomes dogs.

Yes, parking facilities are available at InterContinental Kansas City at the Plaza, an IHG Hotel.

Yes, InterContinental Kansas City at the Plaza, an IHG Hotel has a gym.
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