Pier House Resort & Spa

Key West, One Duval Street24.560966,-81.806077(Show on Map)

8.3

Very Good

+5 Photos

+ 3 Photos3

Checkin - Checkout datesSun, 05 Jul - Mon, 06 Jul05 Jul - 06 Jul

Info

Summary of reviews

The Pier House Resort & Spa in Key West is a highly recommended hotel by guests with its ideal location on Duval Street being a major highlight. Its private beach and well-maintained pool area are additional standout features that guests loved. The rooms are generally clean and comfortable, though some may require updates or have noise issues. The resort is praised for its exceptional cleanliness and friendly staff with dedicated employees providing great service throughout. Though drinks by the pool can be pricey, the pool and beach area are generally enjoyable for guests. The beds and linens are cozy with some negative comments but overwhelmingly positive reviews. Overall, the Pier House Resort & Spa offers a great stay in a convenient location with luxurious amenities.

Categories

Luxury

This resort features spacious rooms with floor-to-ceiling windows and antique-style furniture. Boasting Key West's only full-service spa and a romantic seaside restaurant, it is a great choice for couples. Its oceanfront location and comprehensive spa services enhance its luxury status.

Beachfront

Located on the oceanfront at One Duval Street in Key West, Florida, the Pier House Resort & Spa is situated on the northern tip of Duval Street and on the northwest coast of the island, just a few blocks from Old Town's famous attractions and Key West recreation. With its private white sand beach, guests can soak in the Key West sun and enjoy the soothing sound of waves. The resort offers Beach & Pool Towels, Attendants and umbrellas for added convenience. Food & Beverage Service is also available on the beach, adding to the ultimate beachfront experience. The resort's spa offers a range of treatments, including massages and facials, allowing guests to indulge in relaxation and pampering. Complimentary Wi-Fi is also provided for those who need to stay connected, but guests are encouraged to disconnect and enjoy the natural beauty of their surroundings. For dining options, the resort boasts three restaurants and bars that serve fresh seafood and tropical cocktails. The culinary offerings are sure to tantalize the taste buds of every guest, and the option for beachside dining adds to the resort's allure. Overall, the Pier House Resort & Spa is a legendary destination in Key West, offering genuine island hospitality and a romantically adventurous location that blends relaxation and adventure.

Outdoor Pool

This resort features an outdoor swimming pool with sun loungers and a poolside bar. It also offers a private beach and a hot tub for relaxation.

4 Star

Features a private beach and multiple dining options with ocean views. It offers a full-service spa and live entertainment. Its prime location provides easy access to Key West's attractions.

Gym

This resort includes a fitness center, allowing guests to combine relaxation with exercise. The fitness center provides essential equipment for a comprehensive workout.

Accessible

This resort offers a specific number of wheelchair-accessible rooms with mobile, visual, and hearing assistance. Public areas, including the pool, business center, and restaurants, are accessible. The resort is fully conformant with WCAG 2.2 Level AA.

Business

This resort offers a combination of business facilities and relaxation options. Its location on Duval Street provides easy access to Key West's attractions. The resort includes meeting spaces and spa services, making it suitable for both work and leisure.

Free Wi-Fi

This resort provides free Wi-Fi throughout the property, ensuring guests can stay connected in their rooms and all public areas. As a resort, it likely offers comprehensive internet services suitable for both work and leisure.

Pool

This resort offers a beachfront location with an outdoor pool overlooking the ocean. It has multiple restaurants and a spa. It provides direct access to the beach and water activities.

Outdoor Pool

Nightlife

Located on Duval Street, Pier House Resort & Spa offers a beachfront location with easy access to the main nightlife. The resort features multiple bars and is known for its lively atmosphere and proximity to Key West's entertainment.

Romantic

With its private beach, multiple restaurants, and full-service spa, Pier House offers a comprehensive romantic escape. The resort's commitment to providing a luxurious and relaxing environment makes it ideal for couples.

Dog Friendly

Pier House Resort & Spa provides a relaxing and luxurious experience, and it welcomes pets. The hotel's beachfront location and excellent service make it a great option for pet owners.

Spa

Pier House Resort & Spa provides a full-service spa experience with a wide variety of body and beauty treatments. Guests can enjoy massages, facials, body treatments, and hair, nail, and make-up services.

Honeymoon

Enjoy quality time with your significant other at the hotel's premises. Book a couple's massage at the spa, relish exquisite culinary options at the restaurant or enjoy a drink at the hotel's beach bar. Due to its unique location you can enjoy a beautiful walk at the beach or get to know a bit more about the area while exploring it.

Beach

This resort has a private white sand beach and island-chic accommodations. It is located on Duval Street and offers easy access to the waterfront.

EV charging stations

Golf

Family

Parking

EV charging stations

Room Types

Junior Spa SuiteThis room features a bamboo floor, small refrigerator, and cable television. A desk is also included. Please note this room is located near the spa and outdoor hot tub.

Oceanfront KingThis room features a private balcony with a gulf view, small refrigerator, and satellite television.

Standard King The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV. The unit has 1 bed.

King Room with Garden ViewThe spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV. The unit has 1 bed.

Standard Queen RoomThe quadruple room features air conditioning, a tea and coffee maker, a safe deposit box and a TV. The unit has 2 beds.

Lanai Queen RoomThis quadruple room features air conditioning, a tea and coffee maker, a TV and a balcony. The unit offers 2 beds.

Oceanfront Two QueenFeaturing a balcony with sea views, this quadruple room also provides air conditioning and a TV. The unit offers 2 beds.

One-Bedroom Queen SuiteFeaturing free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit has 2 beds.

One-Bedroom SuiteOffering free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious quadruple room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Spa Jr. Suite Roll-In ShowerThe spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box and a TV. The unit offers 2 beds.

Oceanfront King Roll-In ShowerThe spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box and a TV. The unit has 1 bed.

Standard King - Roll In ShowerThe spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV. The unit offers 1 bed.

Lanai King Room - Roll In ShowerProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Two Bedroom Suite - OceanfrontThe spacious suite has 2 bedrooms and 2 bathrooms with a bath or a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit has 2 beds.

Lanai Queen Room - Roll In ShowerBoasting a balcony, this quadruple room also features air conditioning, a tea and coffee maker and a TV. The unit has 2 beds.

Pure Wellness Junior Spa SuiteOffering free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.

Quadruple RoomThe spacious quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV. The unit has 2 beds.

ApartmentThe spacious apartment provides air conditioning, a tea and coffee maker, a safe deposit box and a TV. The unit offers 2 beds.

Double RoomThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a flat-screen TV, a wardrobe, a safe deposit box and heating. The unit has 1 bed.

Guest Reviews

8.3

Very Good

Review Summaries

Location

The Pier House Resort & Spa is situated in a fantastic location on Duval Street, the heart of Key West with ample attractions and shopping areas in close proximity. Guests loved the hotel's perfect location for exploring the town on foot and its private beach is a definite highlight. The property is beautifully landscaped and well-kept with clean and comfy rooms. The staff are helpful and friendly and the pool and restaurant areas are great for relaxing. The location at the end of Duval Street is excellent for a peaceful and serene stay. The central location of the hotel has guests raving about its convenience and makes it the best location in Key West with no better way to experience Key West's attractions and activities.

Rooms

Pier House Resort & Spa has a variety of rooms that provide different experiences. While some guests have had negative experiences, overall guests describe the rooms as nice, clean and comfortable with large and quiet bedrooms. The lack of carpeting in the rooms is appreciated, making for a cleaner stay. There are some issues with noise with some rooms being located next to areas that can be loud. Additionally, some rooms are described as being small, dark or with peeling paint. However, many guests love the views and the comfortable beds. There are also some comments about the facilities needing maintenance or updates, but the hotel is generally described as being in a convenient location with good amenities.

Beds

The Pier House Resort & Spa has been consistently garnering positive reviews from its guests, particularly for its comfortable beds and linens. Most guests have appreciated the coziness of the beds and the softness of the linens. The rooms are reasonably large and the showers are nice. Though there were some negative comments regarding the beds, those were in the minority and overall, the beds and pillows have been found to be quite comfy. Some guests did mention that the pillows were too high, while others found the mattresses a little hard. A few guests found the beds to be uncomfortable because they felt like sleeping on the floor, but such negative reviews were few and far between. One guest did mention that the quality of the bed sheets could be improved at the given price point, but again, this negative review was in the minority.

Cleanliness

If you're looking for a clean and comfortable place to stay for your vacation, Pier House Resort & Spa should definitely be on your list! While some previous guests noted a need for renovations and various plumbing issues, many reviewers attested to the exceptional cleanliness of the resort, particularly in the rooms. Without any carpets, rooms are easier to maintain and the cleaning crew does a fantastic job keeping them tidy. In addition, the staff is friendly and attentive, ensuring a great experience from start to finish. While some areas such as common bathrooms and walkways could use more attention, the overall cleanliness of the resort was praised by most guests. So if you prioritize a clean hotel, this may be the perfect spot for your next getaway!

Staff

As guests of the Pier House Resort & Spa, you can expect to be greeted by an extremely friendly and accommodating staff who will ensure your every need is met. From the spa facilities to the mature foliage and garden, everything is well maintained by the friendly and helpful staff. The wait staff is excellent and you can even receive text messages from staff throughout your stay to check on you. One guest had special praise for Kyrill at the front desk, who provided excellent customer service. While there were a few instances of rude behavior from some staff members, the overwhelming majority of guests praised the staff's professionalism and friendliness. Additionally, the front desk staff will go out of their way to make sure you have the best possible room and the beach and pool attendants are outstanding. From the little servers bringing you drinks and food to the beach bar staff and breakfast waiters, everyone on the property seems to be dedicated to making your stay enjoyable. The management, however, should address the few incidents with unfriendly staff members at the resort. Overall, the staff is what makes this hotel a great stay and it is highly recommended.

Pool

At Pier House Resort & Spa, guests have the luxury of enjoying their own private beach access and pool area. The warm pool is perfect for swimming and lounging around on hot days. The beach and pool area is also a great place to relax and socialize with other guests. The pool itself is clean and beautiful and there is even live music at the pool bar in the afternoons. However, drinks at the pool and pool bar are pricey. While the pool and beach area are generally well-maintained, there are some reports of dirty restrooms and occasional issues with iguanas. Despite some small complaints, guests overall find the pool and beach area superb and wonderfully convenient.

Beach

The Pier House Resort & Spa is a must-visit for avid beach-goers who want to have a luxurious stay in Key West. Most guests positively commented on the private beach access and its location on the water, which makes it a perfect place to relax and enjoy the serene ambiance. The hotel is situated in a very central location near the main street, making it very convenient for travelers to explore the city. The hotel features a beautiful pool and beach area, which guests have really enjoyed. The private beach is top-notch and has an attended bar with prompt, accommodating staff, so guests can grab a drink and some food while soaking up the sun. However, some guests have commented that the beach is small and needs better cleaning. The beach and pool are right next to each other, making it convenient for guests to take a dip in the pool and then cool off at the beach. Overall, we highly recommend staying at the Pier House Resort & Spa so that you can enjoy its private beach, pool area and explore the beautiful city of Key West.

FAQ

Yes, Pier House Resort & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Pier House Resort & Spa.

Yes, Pier House Resort & Spa welcomes dogs.

Yes, parking facilities are available at Pier House Resort & Spa.

Yes, Pier House Resort & Spa has a gym.

Location

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