The Reach Key West, Curio Collection by Hilton

Key West, 1435 Simonton Street24.547526,-81.794483(Show on Map)

7.5

Good

+5 Photos

+ 3 Photos3

Checkin - Checkout datesSun, 05 Jul - Mon, 06 Jul05 Jul - 06 Jul

Info

Summary of reviews

Overall, guests rave about their experiences at The Reach Key West, Curio Collection by Hilton. The hotel offers an outstanding location with excellent facilities and hospitality, making it an exceptional choice for a memorable stay. Guests frequently compliment the attentive and welcoming staff, who go above and beyond to ensure a comfortable and enjoyable visit. While some reviewers have complained of high costs and minor room issues, the hotel's quality service more than makes up for it. In fact, The Reach Key West, Curio Collection by Hilton is one of only two 5-star hotels in the area, further emphasizing its value and appeal. For an unforgettable vacation, don't hesitate to book a stay at this excellent hotel.

Categories

Luxury

Offers a blend of luxury and comfort with a focus on personalized service. Its location near the beach and upscale amenities make it a strong contender. The Curio Collection affiliation ensures a high standard of quality and service.

Pool

This resort features a private natural beach, a notable feature in Key West. It has an oceanfront pool and offers a luxurious experience. The rooms are well-appointed and provide stunning views.

Outdoor Pool

As part of the Curio Collection by Hilton and located on the beach, this resort is expected to offer a high-quality outdoor pool experience complementing its beachfront location.

4 Star

Offers a private natural beach, a rarity in Key West, and upscale amenities. It features oceanfront dining and elegant rooms with balconies. The hotel provides a luxurious and relaxing experience.

EV charging stations

This resort features an electric vehicle charging point on-site, offering a convenient amenity for guests with electric vehicles.

Gym

This hotel is part of the Curio Collection by Hilton and is listed among hotels with fitness centers in Key West. The fitness center allows guests to maintain their workout routine while enjoying the hotel's other amenities.

Accessible

The Reach Key West provides modern, mobility accessible guest rooms that feature roll-in showers and furnished balconies. Specific accessible room types, such as Mobility Accessible with Roll-in Shower – King, are available.

Beachfront

The Reach Key West, Curio Collection by Hilton, is a captivating destination that offers a delightful blend of relaxation and adventure. Featuring the only private natural sand beach in Key West, guests can bask in the tranquility and beauty of this unique location. Pools and beaches are the cornerstones of this tropical oasis. Visitors can unwind by the oceanfront pool, enjoying the serene atmosphere and gentle ocean breezes. Alternatively, they can savor the sensation of soft sand beneath their feet as they stroll along the island's only natural sand beach.

This pristine stretch of shoreline at The Reach Key West is ideal for peaceful walks at sunrise and sunset. Barefoot Billy's provides guests with everything they need to explore the island and create unforgettable memories. For those who prefer a more laid-back approach, the Sand and Sea Gift Shop offers sunscreen and other essentials for a relaxing day by the sun-kissed pool.

Thrill-seekers will find excitement in the Island Jet Ski Tours, a 90-minute high-speed adventure that covers 27 miles around Key West. Launching directly from the hotel's beach, guests will follow a local guide through the Atlantic and Gulf of Mexico, stopping at various points to learn about local history and catch their breath. The tour includes a swim at the picturesque Boca Chica sand bar, as well as the opportunity to spot birds and marine wildlife during 20 minutes of exhilarating jet ski playtime. The Reach Key West also serves as a hub for various outdoor activities and watersports, such as snorkeling, scuba diving, and fishing. Adventure enthusiasts will find no shortage of ways to immerse themselves in the stunning natural surroundings.

For couples looking to tie the knot in a breathtaking setting, beachside weddings at The Reach Key West are the epitome of romance. With panoramic ocean views and an unspoiled beach as the backdrop, saying "I do" in this enchanting location is nothing short of magical. The Reach Key West, Curio Collection by Hilton, promises a memorable experience for guests seeking the perfect blend of relaxation, adventure, and romance. With its unparalleled beachfront location and array of amenities, this hotel is a true gem in the heart of Key West.

Business

The Reach offers indoor/outdoor meeting spaces and catering options, making it perfect for meetings and conferences. It provides a relaxed sophistication and a beachfront location. Wi-Fi is included, and rooms have work desks.

Romantic

This resort provides a secluded beach and elegant accommodations, creating a romantic and relaxing environment. The focus on providing personalized service and a tranquil atmosphere makes it ideal for couples.

Dog Friendly

The Reach Key West, Curio Collection by Hilton, provides a sophisticated and pet-friendly retreat. The resort's private beach and upscale amenities ensure a comfortable and enjoyable stay for guests and their dogs.

Family

The Reach offers a private natural beach, family-oriented activities, and comfortable accommodations. The resort is designed to provide a blend of relaxation and recreation suitable for families seeking a memorable vacation.

Spa

Spa al Mare at The Reach offers calming and rejuvenating indoor and outdoor spa services for guests, from facials to Swedish to deep tissue massage, aromatherapy, reflexology and yoga, all in an elegant setting.

Honeymoon

With its private beach and luxurious amenities, The Reach offers a romantic and relaxing experience. The resort's focus on guest comfort and elegant design enhance its appeal for honeymooners.

Sustainability Journey

This hotel is certified with ISO 14001:2015 (Environmental management system), ISO 50001:2018 (Energy management systems), and ISO 9001:2015 (Quality management systems). It offers eco-friendly coral reef exploration tours and highlights locally sourced ingredients in its dining. The property's design is inspired by the island's natural beauty, and a mural is inspired by animal and environmental conservation.

Beach

This resort has one of the only natural beaches on the island, though it's teeny-tiny. It provides a private and nice beach experience.

Parking

EV charging stations

Golf

Nightlife

Yoga

Room Types

King Studio Suite with Key West ViewThis spacious studio features a king bed, a seating area with a sofa bed, and a balcony.

King Room with Ocean ViewThis room features one king bed and a balcony with views of the ocean.

King Studio Suite with Ocean ViewThis spacious suite features a king bed, a sitting area with a sofa bed, and a balcony. The suite offers views of the ocean.

King Studio Suite with Resort ViewThis spacious suite features a king bed, a sitting area with a sofa bed, and a balcony. The suite offers views of the tropical surroundings.

King Room with Resort ViewThis room features a refrigerator and a furnished balcony.

Double Room with Two Double Beds and Key West ViewThis guestroom features a small refrigerator and a furnished balcony.

King Room with Key West View This guestroom features a small refrigerator and a furnished balcony.

King Suite with Resort ViewThis suite features a private balcony with views of the surrounding tropical landscape as well as a sofa bed in the separate living area.

King Room with Roll-In Shower - Mobility AccessThis accessible room features a roll-in shower, balcony, and small refrigerator. A cable TV is also included.

King Suite with Ocean ViewThe Ocean View King room includes 9-foot ceilings and views of the Atlantic Ocean.

Double Room with Two Double Beds - Resort ViewBoasting a balcony, this quadruple room also offers air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 2 beds.

Premium King Room with Ocean ViewThe double room features a balcony. The unit offers 1 bed.

Premium King Studio with Ocean ViewThe studio features a balcony. The unit offers 2 beds.

Guest Reviews

7.5

Good

Review Summaries

Location

The Reach Key West, Curio Collection by Hilton boasts a prime location on the south side of the island with beachfront access and stunning ocean views. The hotel is within walking distance to all the popular sites, including Duval street and the Southernmost point. Guests loved the location, describing it as outstanding and perfect for all activities. The hotel is conveniently close to downtown with easy access to restaurants, venues, bars and shops. The beachfront location was a favorite among guests and the private beach was a delightful added feature. However, a few guests did mention that the beach area smelled bad. Despite this, the location was still considered the best part of the hotel, offering guests a chance to enjoy the ocean's beauty while exploring the island's sites.

Breakfast

Guests of The Reach Key West, Curio Collection by Hilton have provided mixed reviews regarding breakfast. Many visitors have found the breakfast to be excellent with high-quality food served a la carte. The Four Marlins restaurant is particularly favored for its delicious breakfast options. Live music is also featured at the Sunday brunch. However, some guests have reported issues with the breakfast not being made properly or not being served hot. There have also been reports of guests being charged extra or denied breakfast altogether, despite having paid for it in advance. Additionally, some guests preferred to forego breakfast in order to enjoy the pool, beach area and bar offered by the hotel. While there were some inconsistencies, overall the breakfast experience at The Reach Key West, Curio Collection by Hilton was generally positive.

Dinner

Guests of The Reach Key West, Curio Collection by Hilton have mixed opinions about the hotel's restaurant, Marlins. Some reviewers absolutely loved the dining experience with guests raving about the excellent food, great views and romantic ambiance, making it the perfect location for a special occasion such as a birthday dinner. One guest even had the unique experience of having the restaurant prepare their own catch of the day for their dinner. However, several reviewers found the restaurant to be overpriced with one small crab cake costing $21 and some expressed disappointment with the limited menu and overall quality of the food. Despite these mixed opinions, the restaurant's location by the beach with incredible views, food and ambiance makes it a great option for those seeking a special, upscale dinner experience.

Rooms

The Reach Key West, Curio Collection by Hilton offers a variety of rooms, some with balconies and ocean views. Guests have reported rooms that are clean and nicely designed with comfortable beds and spacious layouts. However, some guests have noted small bathrooms and outdated amenities. Some guests were displeased with their room views not matching their reservation. Despite these concerns, overall cleanliness and comfort level were satisfactory. The beach and pier areas were beautiful and a highlight of the stay. Guests recommend requesting an updated room with ocean views and note that the hotel is in need of renovations in some areas.

Cleanliness

The cleanliness of The Reach Key West, Curio Collection by Hilton has received mixed reviews from guests. Some guests have reported issues with dirty bathrooms, seaweed, a bad smell in the pool area, dirty glasses and mugs and housekeeping service that was not up to par. Additionally, some guests have noted dirty hallways and floors, a messy parking lot, outdated or broken furniture and exposed pipes in the ceiling. However, there are also many positive reviews praising the cleanliness of the hotel. Some guests have reported exceptionally clean rooms and facilities, while others have noted that the pool and beach areas are kept spotless. The fitness center is also consistently mentioned as being particularly clean. Along with a clean room, guests also appreciated that the room had everything they needed. Overall, the cleanliness of the hotel appears to depend on the specific room or area of the hotel. While some guests have reported issues, many have found the hotel to be clean and praised the efforts made by housekeeping.

Staff

If you're looking for accommodations in Key West with exceptional staff, The Reach Key West, Curio Collection by Hilton is the place to be. The majority of the staff are friendly, helpful and accommodating, always making guests feel welcome and attended to. Guests have raved about their experiences with the best bartender and server at the hotel, praising their great service. Laura at the front desk has received a lot of praise as well, earning a perfect 10 for her hospitality skills. Staff at 4 Marlins Restaurant have also received high marks for their awesome service, but there have been a few isolated incidents of unprofessional behavior towards guests. Overall, the staff at The Reach Key West display exceptional service, going above and beyond to ensure guests have a comfortable and enjoyable stay.

Pool

The pool and beach at The Reach Key West, Curio Collection by Hilton seem to be a crowd favorite with guests. Despite some negative comments on the pool smelling bad, being dirty or being too small, most reviews highlight the great location, wonderful beach and pool, full pool service and the pool staff that catered to their needs. The outdoor pool area, lounge chairs, umbrellas and towels are described positively, as well as the great bar and poolside drinks. The cleanliness of the pool and beach is also praised, although some guests mention seaweed on the beach. Additionally, the pool area is said to be picturesque and some guests loved the easy access to the beach. However, some guests were unhappy about extra costs for the pool or the elevator to the pool and beach area being out of service. Despite these minor setbacks, the pool and beach at this hotel seem to be very enjoyable overall.

Beach

The Reach Key West, Curio Collection by Hilton offers guests the luxury of a private beach, one of the hotel's most attractive features, according to many reviews. The beach is described as natural, beautiful and wonderful. The hotel provides beach services such as placing towels and chairs and serving food and drinks. The location right on the beach is perfect and guests can enjoy lovely spot to watch the sunset every evening. However, some guests complained about the beach's cleanliness due to the seaweed and algae, which made it unusable for swimming. Despite these negative comments, overall, many visitors enjoyed the small but beautiful private beach and it was a nice addition to the hotel's amenities.

Parking

The parking situation at The Reach Key West, Curio Collection by Hilton has mixed reviews. While some guests were charged extra money for parking and felt that the $35 per night valet parking fee was too expensive, others found the valet parking staff to be helpful and kind. Some guests were not happy that parking wasn't included in the original price and some even had negative experiences such as their car getting curbsided. However, there were also positive reviews of free road parking and the helpfulness of the valet parking staff. It's important to note that there is no self-parking option and that the resort fee does not cover the parking fee.

5 Star

The Reach Key West, Curio Collection by Hilton is an exceptional hotel with an awesome location, hospitality and cleanliness. The hotel staff is the best ever and the facilities are superb. Happiness is guaranteed during your stay at this wonderful hotel. Even though some reviews criticize the hotel's high price and some aspects of the rooms, it remains one of only two 5-star options in the area. With its incredible service, it's definitely worth a visit.

Luxury

The Reach Key West, Curio Collection by Hilton provides a luxurious stay in Key West that is on par with hotels in other exotic destinations. Despite one or two negative reviews, the hotel's overall reputation is overwhelmingly positive. Guests appreciate the beautiful resort and its great amenities, which make it a fantastic place to visit. However, some guests feel that the hotel is overpriced, lacking an ocean view despite paying over $1,000 a night. Additionally, some guests feel that the overall quality of the hotel is not at the level of a five-star establishment and that the resort fee and restaurant menu pricing are high. Despite these criticisms, most guests consider The Reach Key West, Curio Collection by Hilton to be a luxurious destination well-worth staying at.

FAQ

Yes, The Reach Key West, Curio Collection by Hilton has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at The Reach Key West, Curio Collection by Hilton.

Yes, The Reach Key West, Curio Collection by Hilton welcomes dogs.

Yes, parking facilities are available at The Reach Key West, Curio Collection by Hilton.

Yes, The Reach Key West, Curio Collection by Hilton has a gym.

Location

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