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Hotel des Mille Collines

Kigali , 2 Kn 6 Ave, Kigali (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel des Mille Collines is a great option for those visiting Kigali with many guests describing its location as "perfect" or "fantastic". The breakfast is a highlight for many with a "comprehensive" buffet that includes both local and continental cuisines. The dining experience at the hotel is mixed, but the staff and restaurant have garnered praise from guests. The rooms are generally clean and tidy, but some areas could use an upgrade. The staff at Hotel des Mille Collines consistently exceed guests' expectations with their excellent hospitality, customer service and professionalism. The hotel's wifi connectivity has mixed reviews, but it seems to be improving. The pool is a standout feature of the hotel with many guests describing it as serene and beautiful. Business travelers can also benefit from the hotel's convenient location and smooth airport transfer service. Overall, Hotel des Mille Collines offers a pleasant ambiance, clean premises and friendly staff, making it a great option for travelers.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Classic Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

Double Room with Panoramic View This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

Junior Suite With a panoramic view over the hills of Kigali, this suite has a spacious living room, flat-screen TV and bathroom with a bath and shower combination.

Superior Suite The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Double Room with Garden View These rooms offer beautiful garden and pool views. Featuring large windows and flooded with day light, these guest rooms are also equipped with a flat-screen TV and satellite channels. The private bathroom is fitted with a bath and shower, and comes with complimentary toiletries. Extras include slippers, a hairdryer and bathrobes.

About Hotel des Mille Collines

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Guest Reviews

8.2

Very Good

Location

Hotel des Mille Collines is a great accommodation option for those visiting Kigali due to its convenient and central location. Many guests have remarked that the hotel is well situated with some describing it as being "perfect" or "fantastic". The hotel is located near the city centre within walking distance to attractions and good restaurants and is also surrounded by greenery and located in a quiet neighborhood. The views from the hotel are lovely with some rooms offering views of the city or surrounding hills. The hotel is also close to many restaurants, places and malls, making it a convenient choice for those looking to explore Kigali. Additionally, guests have praised the staff for being helpful and friendly. Overall, Hotel des Mille Collines is a nice hotel with a great location and staff that exceed expectations.

Breakfast

The breakfast at Hotel des Mille Collines is a highlight for many guests with terms like 'very good', 'copious', 'délicieux', 'great variety', 'nice', 'fresh' and 'great selection' being used to describe it. There are plenty of options to choose from with guests noting a 'sumptuous' and 'comprehensive' buffet that includes both local and continental cuisines. Some guests also appreciate the unlimited supply of avocados during breakfast. While there are some comments about the breakfast needing improvement, such as 'can be better' and 'needs more varieties', the majority of reviews praise the quality and diversity of the food.

Dinner

Guests who have stayed at Hotel des Mille Collines have mixed opinions regarding their dining experience at the hotel. While some have not been impressed with the food quality, calling it "catastrophic" and criticizing certain dishes like the "stone-hard" frog legs and "nutella-like" mousse, others have found the menu for lunch and dinner to be good with the fish brochettes being "amazing." Breakfast, however, could use some improvement according to some reviews.

For those looking for a snack, the poolside area offers a snack menu in the evenings. The restaurant and staff have also garnered praise from guests, although some have found the restaurant and room service to be quite expensive for rather ordinary dishes. Restaurants in Kigali are known to be pricey and the one next to the pool is no exception with dinner for two costing at least 40 €. Despite the mixed feedback, guests can enjoy a variety of dining options during their stay at Hotel des Mille Collines.

Rooms

Hotel des Mille Collines offers a comfortable and convenient stay with clean, spacious and comfortable rooms. However, some guests have criticized the outdated and old-fashioned rooms, particularly the bathrooms with old bathtubs. Some rooms have an odor and not all rooms have the same facilities. Some guests noted that rooms could use a bit of remodeling, particularly the bathrooms. Despite these issues, the rooms are generally clean and some guests even enjoyed a spacious junior suite. The hotel could benefit from a renovation, particularly the Brutalism-Baus building from 1973, which has a dated interior and exterior. Additionally, guests noted that there is no soundproofing system in the rooms and some found their rooms small or noisy due to their location. Overall, the hotel offers a good location and a pleasant ambiance with clean premises and friendly staff. Guests looking for a more modern and updated feel may want to consider other options in Kigali.

Cleanliness

Hotel des Mille Collines boasts of a serene and clean environment that guests can enjoy during their stay. The place is well-kept with cleaning staff courteous and accommodating to their guests' needs. The rooms are clean and tidy, though a few guests noted that some areas need a modern upgrade. Despite this, the rooms are still acceptable and guests can enjoy a picturesque view of the garden or the city from their windows. The lobby has been recently renovated, adding to the overall appeal of the hotel. Bathrooms may need renovation, but guests have commented that they are hyper-clean. All in all, the premises and rooms are clean, well-equipped and conveniently located, making it a great option for travelers.

Staff

Looking for a hotel with a top-notch staff? Look no further than the Hotel des Mille Collines! Guest reviews consistently praise the hotel's hospitality, customer service and professionalism. The staff is described as friendly, welcoming and eager to please with excellent people skills. Whether you need help navigating the city, organizing transportation, or simply want a smile and a warm greeting, the staff at this hotel is sure to exceed your expectations. Some guests particularly appreciated the bar and front desk staff, who always went the extra mile to ensure their comfort. Others enjoyed chatting with staff members over breakfast with one reviewer noting that one of the waitstaff even helped them improve their language skills! Although a few guests felt that the staff could have been a bit more proactive, the vast majority were thoroughly impressed with their attentiveness and thoughtfulness. Overall, if you're looking for a hotel where you'll be treated like family, the Hotel des Mille Collines is an excellent choice.

Wi-Fi

Guests of Hotel des Mille Collines have different experiences with the hotel's wifi connectivity. Some guests reported very poor wifi coverage in their room, slow internet and unstable internet, while others had fast and high-speed internet access. The hotel management was noted to be reinforcing the Internet connexion to cover all rooms with the strongest signal. The positive reviews mentioned that wifi worked great in spacious rooms where hot water showers were also available. Guests appreciated the free and fast internet access they received. However, there is room for improvement as some guests felt that the hotel MUST improve on the internet and that the Internet was off most of the day. Additionally, one guest mentioned the lack of LAN connectivity even in the business room. Overall, the hotel's wifi network has mixed reviews, but it seems to be improving to provide better coverage and a stronger signal.

Pool

Visitors to the Hotel des Mille Collines have raved about the hotel’s lovely pool area and surrounding gardens. Families have been delighted with the piscine, which has proved a hit with children. The pool is a standout feature of the hotel with an outstanding outdoor area complete with a bar and occasional live music. The pool itself is large and clean with plenty of space for lap swimming. Though some guests noted that there weren't enough loungers, the calm and serene atmosphere of the pool area was highlighted by many. Overall, the Hotel des Mille Collines is a lovely destination and the pool is a highlight of the stay.

Business

Hotel des Mille Collines is a great option for those traveling for business. They offer a smooth airport transfer service, perfect for busy guests. As a business hotel, they have great facilities to cater for individuals working during their stay. Although the hotel's main focus is attracting tourists interested in safaris and other activities, it is still a good choice for business customers looking for value for money. However, some guests found it quite distracting to work in the hotel. Despite this, the hotel's location was convenient for some guests, making it a good option for their needs. The only downside reported by some guests was the lack of LAN data connection in the business room. Overall, Hotel des Mille Collines offers an excellent option for business travelers with a focus on affordability and convenience.

Outdoor Pool

The Hotel des Mille Collines boasts a stunning outdoor pool and garden area with guests raving about the well-maintained facilities and beautiful surroundings. Many rooms offer picturesque views of the pool, which is large enough for avid swimmers to stretch their legs. The poolside bar adds to the relaxing atmosphere with occasional live music enhancing the vibe. The pool and gardens are described as peaceful and clean, providing an escape from the bustle of the city. Guests also praise the friendly staff and fantastic breakfast served by the pool. Overall, visitors had a lovely experience at the Hotel des Mille Collines' outdoor pool area.

Yes, Hotel des Mille Collines has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel des Mille Collines.

No, Hotel des Mille Collines doesn't allow dogs.

Yes, parking facilities are available at Hotel des Mille Collines.

Yes, Hotel des Mille Collines has a gym.

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