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Kigali Marriott Hotel

Kigali , Kn 3 Avenue (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Kigali Marriott Hotel is a highly praised 5-star hotel with exceptional service and attention to detail. Guests rave about the hotel's excellent location, cleanliness and ambiance. The breakfast is described as delicious and plentiful with lots of choices and traditional dishes to sample. The rooms are spacious, clean and well-equipped with modern amenities. The staff is friendly, helpful and professional with some staff members highlighted for their extreme friendliness. The outdoor pool is beautiful and perfect for a refreshing dip on a hot day. The hotel is perfect for business travelers with excellent facilities and services. Overall, the Kigali Marriott Hotel is a great choice for those seeking comfort, cleanliness and exceptional service.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

Executive lounge access, Guest room, 1 King Bed The spacious double room provides air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Guest room, 1 King, Panoramic City view Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.

Executive lounge access, Junior Suite, 1 King Bed This spacious suite includes a kitchenette, a seating area, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The suite's kitchenette, which has a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.

Guest room, 2 Queen Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.

About Kigali Marriott Hotel

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Guest Reviews

8.5

Very Good

Location

The Kigali Marriott Hotel boasts an excellent location on a hilly area overlooking the city of Kigali. Guests rave about the hotel's ambiance and cleanliness and mention that the staff spoke English well. The city view from the rooms is truly amazing, making for a memorable stay. The hotel's central location in the heart of Kigali is perfect for exploring the city and many guests appreciate the hotel's proximity to the covid test center, which is within walking distance. Overall, the location of the Kigali Marriott Hotel is highly praised for its safety, convenience and serene environment.

Breakfast

If you're planning to stay at Kigali Marriott Hotel, you can rest assured that their breakfast won't disappoint. Many guests have raved about the delicious and plentiful spread with lots of choices and traditional dishes to sample. They even have a variety of African teas to try! The restaurant offers both indoor and outdoor seating options with many opting for the beautiful terrace. While some guests compared the buffet to other Marriott hotels which offer more variety of foods, the majority of reviews described the breakfast as excellent and meeting all their requirements. The selection was sufficiently varied with something for every taste and range. The prices are fair for food and beverages, as well as spa treatments. All in all, the breakfast at Kigali Marriott Hotel was over expectations and definitely one of the highlights of the stay.

Rooms

The rooms at Kigali Marriott Hotel are a highlight among guests with many describing their stay as enjoyable and five-star. The hotel is extremely modern and new with beautiful and clean facilities. Guests can expect spacious and clean rooms with quality materials and modern amenities such as coffee machines. Although some reviews noted minor issues such as stuffiness in the bathroom or the lack of balcony lights, the overall consensus is that the rooms are comfortable, clean and well-equipped. Many guests appreciated the great views from their rooms and the convenience of having everything they needed during their stay. While some reviews mentioned mosquitoes and flies or issues with room cleaning, these were in the minority. The hotel is good value for a 5-star experience and guests appreciated the courteous and attentive staff. Overall, anyone looking for a modern, clean and enjoyable stay in Kigali should look no further than the Kigali Marriott Hotel.

Cleanliness

If you're looking for a modern, clean and enjoyable stay, look no further than Kigali Marriott Hotel. Guests consistently praise the hotel's cleanliness with rooms and facilities described as beautiful, lovely and spotless. Even the gardens are kept pristine! While a few appliances required replacement, the efficient staff made quick work of resolving any issues. The hotel's location is also noted for its cleanliness with regular sanitization ensuring a nice and clean place to stay. The only minor complaints were around room cleaning, which could have been done better or more quickly, but overall guests were satisfied with the level of cleanliness. The hotel's Christmas decorations were also a nice touch. As for dining, some guests found the Iriba Bar & Terrace servers a bit shady, but the cleanliness and ambience of the hotel more than made up for it. All in all, Kigali Marriott Hotel is a great choice for those seeking comfort and cleanliness.

Staff

According to guest reviews, Kigali Marriott Hotel has an excellent staff. The cleaning person Jeannie, lounge staff Eric, Benon and Andrew were especially highlighted. Guests loved the friendly and helpful nature of the staff, from security to receptionists, kitchen staff and housekeeping with some highlighting their extreme friendliness. Some staff members were noted to need more training. The Executive lounge was a hit with Monica being mentioned for her helpfulness. The receptionist lady and reservations guy were praised for being a great help. The staff is described as very cordial, friendly, professional and respectful. The restaurant staff was also mentioned as being very good and some staff members at the bar were highlighted for making the experience fun. A few negative comments were present, such as poor reception and dirty facilities with unfriendly staff, but these were in the minority. Overall, the staff of Kigali Marriott Hotel is characterized as welcoming, helpful and friendly.

Pool

The Kigali Marriott Hotel boasts a beautiful outdoor pool that is perfect for a refreshing dip on a hot day. Although some mentioned that the water was not heated, others described it as huge and mentioned the lovely garden surrounding it. While there were a few negative comments about the service at the pool, overall, guests seemed to enjoy their time lounging and swimming in this inviting pool area.

5 Star

Kigali Marriott Hotel is the perfect choice for those seeking world-class standards and exceptional service. The hotel boasts an impressive level of security and cleanliness, making it a top choice for discerning travelers. With its stunning architecture and luxurious facilities, this 5-star hotel offers a truly amazing experience. Guests are consistently impressed by the high level of service and attention to detail, making their stay nothing short of exceptional. The hotel represents great value for money and is definitely worth splurging on for an unforgettable experience. Book your stay at this beautiful and excellent hotel for a superb experience that won't disappoint.

Business

Looking for a modern, clean and enjoyable stay in Kigali? Look no further than the Kigali Marriott Hotel! This great hotel is perfect for business travelers with excellent facilities and services that will elevate your time in Kigali. Despite being a typical impersonal business hotel, the value for money is extremely good. While there have been some negative comments about the check-in process and reception staff needing more training, overall the service here is excellent and efficient. Despite COVID-19 restrictions, the breakfast is still great and the management is always happy to handle any individual needs. Plus, if you need to get a COVID test, the hotel is conveniently located within walking distance of a test center. So why not book your trip to Kigali today and stay at the Kigali Marriott Hotel for a top-notch business experience?

Yes, Kigali Marriott Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Kigali Marriott Hotel.

No, Kigali Marriott Hotel doesn't allow dogs.

Yes, parking facilities are available at Kigali Marriott Hotel.

Yes, Kigali Marriott Hotel has a gym.

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