Family Friendly Hotel
Questionnaire
What percentage of your guests are families? Under 50%
Family-Friendly room types: Family rooms. Number: 12
Connecting rooms (with intermediate door). Number: 4
Triple rooms. Number: 4
Two-bedroom apartments. Number: 6
Please suggest which room type a family with one child should choose and where the child will sleep:
Deluxe King rooms have adjoining door but just 2 KING beds (no Twin options)
Please suggest which room type a family with two children should choose and where the children will sleep:
Superior Suites - 2 rooms have adjoining doors - option to have 2 TWIN beds for kids and one room has a BATH TUB
Please suggest which room type a family with three children should choose and where the children will sleep:
Superior King Suite - some rooms can have 2 TWIN BEDS, but these are not adjoining wtih parents, but can be very close to the parent room
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost:
Baby are free in any room, we do have baby cot
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost:
Some Superior Suite and Pool Villas can have 1 child + 1 baby (baby is free) children 5+ additional cost
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost:
Some Superior Suite and Pool Villas can have 2 children and children 5+ additional cost
Baby cot details: Max age:3 Cost: Free
Can the baby cot be placed in the same room with the parents? Yes
Can the baby cot be placed next to the parents' bed? Yes
Is there a kids' club? No
Is there a playground? Outdoor Playground
Other details: Our sister property next door to The Retreat, Heaven Restaurant has an onsite playground
Do you offer babysitting/child services? No
Additional amenities for children: Kid meals
Swimming pool suitable for children
Other: Horse farm, safari activities nearby
Is there anything that you would like to highlight, add or clarify?
Heaven Tours our sister company can plan family friendly activities - horse back riding, zip line, trampoline, archery, tennis, trips to safari, river canoe, stand up paddle
