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Summary of reviewsHOTEL RELIEF Kokura Station enjoys an ideal location in the heart of Kokura, just a short walk from Kokura Station, providing convenient access to public transportation, nearby shopping streets and various dining options. Guests consistently commend the strategic location, ease of access for travelers with heavy luggage or early departures and the quiet, pleasant environment.
The hotel's breakfast service is well-received with guests appreciating the variety of freshly baked bread, onigiri with various fillings and complimentary drinks like tea and coffee. The inclusion of breakfast in the stay package is often considered a great deal, despite some wishing for more variety or a traditional buffet style. The 24-hour dining experience with offerings like curry, udon and all-you-can-eat bread and drinks, adds to the convenience and satisfaction of the stay.
Rooms at HOTEL RELIEF Kokura Station have received positive feedback for their cleanliness, spaciousness and stylish design. Many guests find the newer rooms comfortable with amenities like air purifiers and large desks. However, some reviews indicate inconsistency in room size and occasional issues with dust or inadequate lighting. Despite these minor drawbacks, the overall sentiment is positive, particularly valuing the comfort and modern aesthetic of the rooms.
The staff at HOTEL RELIEF Kokura Station are frequently praised for their friendliness, politeness and helpfulness. Guests appreciate the multilingual capabilities of the staff and their willingness to assist with various needs, from arranging taxis to providing travel recommendations. A few instances of unfriendly service were noted but appear to be exceptions rather than the norm.
The Wi-Fi service receives mixed reviews but is generally deemed reliable for typical internet use, including streaming. Some issues with connectivity and unclear information distribution are noted, but the availability of free Wi-Fi is a valued feature.
While the hotel itself has limited parking, there are nearby options that offer affordable rates and convenience for those with vehicles. Guests are advised to check parking details beforehand to avoid inconvenience.
HOTEL RELIEF Kokura Station also benefits from its proximity to Kokura's nightlife and entertainment hotspots, making it an attractive choice for those looking to explore the local bar scene. The comfortable beds, equipped with supportive mattresses and firm pillows, further enhance the overall positive experience.
In conclusion, HOTEL RELIEF Kokura Station offers travelers a cost-effective, convenient and comfortable accommodation option in Kokura. The excellent location, helpful staff, modern amenities and additional perks like a 24-hour dining service contribute to a highly satisfactory stay with many guests expressing a willingness to return. Show more
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Hotel with Parking
Hotel Relief Kokura Station has a dedicated parking lot available for a fee per night for guests. It is recommended to contact the hotel in advance for reservations due to limited spaces.
Cheap Hotel
This hotel is known for its affordable rates and convenient location. It's a great choice for budget-conscious travelers seeking a comfortable stay near transportation hubs.
3-Star Hotel
This hotel is well-situated in Kokurakita Ward. It offers a convenient location for exploring the city, and provides a comfortable and affordable stay with essential amenities.
Hotel near Nightlife Spots
Hotel for Adults Only
Room Types
Double Room - Non-Smoking - Main BuildingAir-conditioned room with a double bed, an LCD TV and a mini-fridge. An air cleaner/humidifier and an electric kettle are provided, while the bathroom includes a bathtub, toiletries and a hairdryer.
Double Room with Small Double Bed - Non-Smoking - Main BuildingAir-conditioned room with a 120 cm wide bed, an LCD TV and a mini-fridge. An air cleaner/humidifier and an electric kettle are provided, while the bathroom includes a bathtub, toiletries and a hairdryer.
Double Room - Smoking - Main BuildingAir-conditioned room with a double bed, an LCD TV and a mini-fridge. An air cleaner/humidifier and an electric kettle are provided, while the bathroom includes a bathtub, toiletries and a hairdryer.
Double Room with Small Double Bed - Smoking - Main BuildingAir-conditioned room with a 120 cm wide bed, an LCD TV and a mini-fridge. An air cleaner/humidifier and an electric kettle are provided, while the bathroom includes a bathtub, toiletries and a hairdryer.
Double Room with Small Double Bed - Non-Smoking - Late Check-In 22:00Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The double room offers air conditioning, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Double Room with Small Double Bed - Smoking - Late Check-In 22:00Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The double room features air conditioning, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Guest Reviews
7.8
Good
Location
HOTEL RELIEF Kokura Station boasts an enviable location in the heart of Kokura, highly praised for its close proximity to Kokura Station. The convenience of being so near the station is repeatedly highlighted with many guests noting it's only a short walk away with some mentioning distances as close as 2-3 minutes on foot. This ease of access is particularly beneficial for those with heavy luggage or early morning departures and it simplifies the use of public transportation, offering easy connections to the Shinkansen and airport limousine buses.
Guests appreciate the surrounding area's amenities, including shopping streets, convenience stores and a variety of dining options, all within walking distance. The downtown area with its commercial facilities and quiet, pleasant environment, also adds to the attractive location of the hotel.
While some reviews mention an annex building that is a bit further from the station, the hotel compensates with a convenient shuttle service, ensuring smooth transit for all guests. Overall, HOTEL RELIEF Kokura Station offers both strategic convenience and excellent value, making it a favored choice for travelers to Kokura.
Breakfast
At HOTEL RELIEF Kokura Station, breakfast garners a range of positive feedback from guests. The hotel's offerings include a variety of freshly baked bread and onigiri with various fillings, which are highly praised. Complimentary light snacks, bread and drinks such as tea, coffee and hot chocolate are greatly appreciated by visitors.
Many guests find the breakfast delicious and fulfilling and the inclusion of breakfast in the stay package is often considered a good deal. There is also a breakfast takeout option, which some find convenient for eating outside the hotel. The bento-style breakfasts, although basic, have received commendations for their taste and practicality.
However, some guests express a preference for a traditional buffet style breakfast and miss previous offerings like pancakes. The addition of miso soup to the bento was a welcomed touch, yet there are occasional remarks about the limited variety in the breakfast boxes. Despite this, the general consensus is that breakfast at HOTEL RELIEF Kokura Station is satisfactory and contributes positively to the overall experience.
Dinner
HOTEL RELIEF Kokura Station boasts a unique dining experience, offering a variety of complimentary food and drink options available 24 hours a day. Guests particularly appreciated the all-you-can-eat bread and drink service, which includes freshly baked bread, pastries and coffee. The hotel also provides snacks, onigiri with various fillings and morning snacks, adding to the convenience and satisfaction of the stay.
For those looking for more substantial meals, the 24-hour buffet includes curry, udon and sandwiches. Many guests expressed delight at the availability and quality of these options, often highlighting the delicious taste of the bread and curry. Despite a minor inconvenience with a drink dispenser during breakfast, the overall dining services were praised for their variety and accessibility.
Additional perks include unlimited access to comics in the Food&Drink area, enhancing the overall experience. The annex lounge and breakfast services received commendations for their quality. In terms of location, the hotel offers excellent access to surrounding restaurants and establishments, making it a convenient choice for travelers.
Rooms
Hotel Relief Kokura Station presents a mixed experience when it comes to its rooms. Positives frequently mentioned include spacious and clean rooms, which many found relaxing and comfortable. Several guests appreciated the stylish and beautiful interior with newer rooms featuring comfortable sofas and beds. The presence of minimal but sufficient amenities, an air purifier and a large desk was also appreciated.
However, reviews also highlighted some drawbacks. The size of the rooms was inconsistent with some finding them spacious while others described them as compact or even too small for the price. Cleanliness was generally praised, although a few reviews mentioned issues with dust or inadequate cleaning. The lighting was noted as dim and the small windows often did not provide adequate light or ventilation, making some rooms feel dark and constrained.
Additionally, there were mentions of limited amenities such as no kettles in some rooms, poor soundproofing and aging water facilities. Despite these issues, the overall sentiment leaned towards the positive, particularly valuing the comfort and spaciousness of the newer rooms.
Beds
HOTEL RELIEF Kokura Station generally garners positive feedback for its beds. Guests consistently praised the beds for being comfortable, spacious and well-laden with supportive mattresses and firm pillows. Several guests mentioned a satisfying experience with semi-double and king-sized beds, noting the large and comfortable sleep surfaces. The new furnishings in the rooms, including beds and sofas, are also appreciated for their comfort.
However, a few critical points were also noted. Some guests experienced issues with hard pillows or beds that were either too firm or produced creaking noises, which impacted their sleep. There were occasional concerns with bed cleanliness, including unpleasant odors and finding a dry contact lens near the pillow. Additionally, one review mentioned a defective bed board, which had holes in it. Despite these outliers, the overall sentiment indicates that most guests found the beds at HOTEL RELIEF Kokura Station very comfortable, contributing to a pleasant stay.
Cleanliness
'Hotel Relief Kokura Station' has received mixed reviews regarding its cleanliness. On the positive side, many guests commend the hotel for being generally clean and well-maintained. The rooms and facilities are often described as clean, functional and beautiful. Some guests appreciated the daily replacement of towels and found the common areas to be particularly clean and tidy. The lobby is accessible 24 hours a day, adding to the convenience.
However, there are notable concerns that detract from the overall cleanliness experience. Issues include dust accumulation, mold in the bathroom and dirty linens. Specific problems like a musty smell from the shower curtain, outdated bathroom fixtures and a dusty air conditioner have been mentioned. Some guests encountered improperly cleaned areas, such as uncleaned bathrooms, dirty humidifier filters and dust around window frames and shelves. There were also complaints about unpleasant odors in the rooms and common areas.
While the hotel generally maintains a clean appearance, these intermittent lapses in thoroughness and attention to detail detract from an otherwise positive review. Those sensitive to cleanliness may find some areas lacking, although the majority of guests find the hotel to be satisfactory.
Staff
The reviews of HOTEL RELIEF Kokura Station paint a generally positive picture of the staff's performance. Guests frequently highlight the staff for their friendliness, kindness and eagerness to assist. Many guests were impressed by the staff's multilingual capabilities, including Korean and Chinese and appreciated the smooth, courteous service they provided throughout their stay, from check-in to check-out.
Guests noted the helpfulness of the front desk staff, often mentioning their pleasant and polite demeanor. Specific instances of exceptional service were highlighted, such as staff arranging taxi services and providing useful travel recommendations. The staff's ability to handle late-night check-ins and their responsiveness to inquiries, even in limited English, contributed positively to guests' experiences. The consistent friendliness extended to various roles, from shuttle drivers to cleaning staff, who were also praised for their cheerful and helpful nature.
However, there were a few critiques pointing out instances of unfriendly or unenthusiastic service, particularly from a few male staff members. Yet, these incidents seem to be exceptions rather than the rule. Overall, it appears that the staff at HOTEL RELIEF Kokura Station strives to provide a welcoming and supportive environment for their guests, leaving many with a favorable impression of their dedication to customer service.
Wi-Fi
The Wi-Fi service at HOTEL RELIEF Kokura Station receives mixed reviews, but many guests find it reliable for general use. Users have praised the WiFi, noting its strength and suitability for streaming videos, describing it as very strong, good and fast enough for typical usage. However, some inconveniences were noted, such as messy internet wiring under desks, difficulty connecting, occasional instability and average speed. Additionally, the WiFi information was sometimes poorly communicated, often being found on a small piece of paper or featuring confusing notations. Despite these issues, the availability of stylish free WiFi is considered a positive aspect of the hotel.
Parking
Hotel Relief Kokura Station garners mixed feedback regarding its parking facilities. On the positive side, there's mention of a nearby parking lot that offers affordable rates at night and several guests found it beneficial. Additionally, plenty of parking options are available in the surrounding area, including coin-operated lots near the main building. However, it's important to note the hotel itself has limited parking spaces and some guests found the exclusive parking lot difficult to locate. Prospective visitors are advised to check parking details beforehand to avoid inconvenience. Those extending their stay for sightseeing might find nearby car rental services useful.
Nightlife
HOTEL RELIEF Kokura Station boasts a prime location with excellent access to transportation and downtown Kokura. Guests appreciate the extensive nightlife options available in the vicinity, from entertainment hotspots near the hotel to vibrant areas around Kokura Station. The proximity to Kokura's nightlife district ensures convenience for those looking to explore the local bar scene and enjoy a variety of nightlife activities. Furthermore, the hotel’s neighborhood is filled with numerous shops, adding to the convenience of staying in this lively area. The perk of selecting a welcome drink and favorite snacks adds an enjoyable touch to the overall experience.
3 Star
Hotel Relief Kokura Station offers cost-effective and friendly services, making it a great deal for travelers. Guests appreciate the modern and quiet rooms equipped with convenient facilities like air purifiers. The overall stylish vibe of the hotel, both in appearance and interior design, adds to its appeal. Reviews highlight superb cleanliness and the excellent cost-performance ratio, especially given its proximity to the station.
While some found the rooms dark and small, lacking a kettle and instant coffee, the accommodation fee is cheap and satisfactory for most. Despite mixed opinions on breakfast variety, the hotel's affordability and modern amenities leave many guests pleased and willing to return.
No, HOTEL RELIEF Kokura Station doesn't have any pool.
No, a spa isn't available at HOTEL RELIEF Kokura Station.
No, HOTEL RELIEF Kokura Station doesn't allow dogs.
Yes, parking facilities are available at HOTEL RELIEF Kokura Station.
No, HOTEL RELIEF Kokura Station doesn't have a gym.