Premier Resort The Moorings, Knysna
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Summary of reviewsPremier Resort The Moorings in Knysna stands out for its idyllic location, nestled by the water with striking views of the lagoon and mountains. This prime setting offers tranquil surroundings while remaining conveniently close to the town center, Knysna Heads and other local attractions, making it an excellent base for exploration. The environment is serene and secure, ideal for a relaxing getaway.
Guest reviews frequently praise the spacious, clean and comfortable rooms at the resort. The well-maintained environment is complemented by friendly and professional staff, who enhance the stay with their warm hospitality. Families, in particular, appreciate the expansive family suites and child-friendly amenities, including a playground and kids club.
Dining experiences at the resort have received mixed feedback with many guests enjoying meals at the Italian restaurant but noting issues with in-room dining and the dinner buffet. The breakfast buffet has also drawn varied reactions with positive remarks on variety and freshness, countered by some dissatisfaction regarding its cost and variety.
The pool area is widely appreciated for its cleanliness and well-kept surroundings, making it a favorite spot for families. On the other hand, the Wi-Fi service is a significant downside with consistent complaints about its reliability and speed.
The resort’s parking facilities are ample and secure, adding to the ease and convenience of the stay. While the resort's cleanliness and maintenance garner praise, occasional issues with room maintenance and cleanliness have been noted.
Overall, Premier Resort The Moorings offers a generally positive experience with its stellar location, spacious accommodations and attentive staff, though improvements in some services and amenities could enhance the overall stay.
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Guest reviews frequently praise the spacious, clean and comfortable rooms at the resort. The well-maintained environment is complemented by friendly and professional staff, who enhance the stay with their warm hospitality. Families, in particular, appreciate the expansive family suites and child-friendly amenities, including a playground and kids club.
Dining experiences at the resort have received mixed feedback with many guests enjoying meals at the Italian restaurant but noting issues with in-room dining and the dinner buffet. The breakfast buffet has also drawn varied reactions with positive remarks on variety and freshness, countered by some dissatisfaction regarding its cost and variety.
The pool area is widely appreciated for its cleanliness and well-kept surroundings, making it a favorite spot for families. On the other hand, the Wi-Fi service is a significant downside with consistent complaints about its reliability and speed.
The resort’s parking facilities are ample and secure, adding to the ease and convenience of the stay. While the resort's cleanliness and maintenance garner praise, occasional issues with room maintenance and cleanliness have been noted.
Overall, Premier Resort The Moorings offers a generally positive experience with its stellar location, spacious accommodations and attentive staff, though improvements in some services and amenities could enhance the overall stay.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Premier Resort The Moorings in Knysna boasts an enviable location that has garnered much praise from its guests. Nestled by the water, this resort provides stunning views of the lagoon and mountains, delivering a serene and picturesque backdrop for any stay. Its proximity to the town center, waterfront and local attractions such as the Knysna Heads makes it a convenient base for exploring the area.
Guests appreciate the resort's quiet and secure environment, making it an ideal spot for a relaxing getaway. The rooms are noted for their cleanliness, spaciousness and comfort, contributing to an overall pleasant experience. The property itself is described as beautiful with ample lounging areas and facilities that cater to both relaxation and activities.
The location of the resort not only offers spectacular views but also easy access to malls, shops and essential amenities. The central positioning is perfect for those looking to explore Knysna’s vibrant offerings while enjoying the tranquility of the lagoon setting. The combination of excellent location, friendly staff and beautiful scenery makes Premier Resort The Moorings a favored choice for guests visiting Knysna.
Premier Resort The Moorings in Knysna offers a breakfast experience that has garnered mixed feedback from its guests. On the positive side, many have praised the breakfast for its wide selection and freshness with remarks highlighting the varied options, from egg dishes prepared to order, to fresh fruit, cereals and multiple types of bread. Numerous guests found the breakfast to be delicious, amazing and even fabulous, appreciating the variety and quality of food available.
However, there is a notable contingent of guests who were less satisfied, indicating that the breakfast lacked variety and flavor. Some found it repetitive with limited options and remarked on occasional issues with freshness and presentation. There were also comments about the breakfast being standard or average and not meeting the expectations associated with a 4-star resort.
The breakfast buffet's cost was also a topic of concern with some guests finding it too expensive for what was offered. Others pointed out logistical issues such as the buffet being crowded or staff being disorganized. Overall, while the breakfast at Premier Resort The Moorings has its fans, there are areas for improvement to meet the higher expectations of a broader range of guests.
The dining experience at Premier Resort The Moorings in Knysna offers a mix of impressions. Many guests enjoyed their meals at the Italian restaurant, praising the delicious pizza and pasta. Some found the dinner and breakfast offerings excellent. However, there were considerable issues reported with in-room dining, ranging from delays to orders not arriving at all.
The dinner buffet received mixed reviews with some guests finding it satisfactory, while others criticized it for lack of variety and labeling and for the quality of dishes. A recurrent complaint was the long waiting time for dinner at the restaurant and occasions when the restaurant was closed in the evening. Several guests felt that the restaurant food did not meet their expectations in terms of taste and was overpriced.
Despite these negatives, the friendly and engaging staff were often highlighted as one of the resort's strengths, adding a touch of hospitality to the dining experience. While there are opportunities for improvement, moments of exceptional dining, especially at the Italian restaurant, do shine through for some visitors.
Premier Resort The Moorings, Knysna, receives praise for its spacious, well-equipped rooms. Many guests appreciated the generous room sizes, including large suites, apartments and townhouses, some featuring terraces or balconies with spectacular views. The presence of kitchenettes in several units was a notable convenience, especially for families. Cleanliness and comfort were frequently mentioned with many guests finding their rooms very clean and the beds comfortable.
However, there were some mixed reviews about the condition of the furniture and the need for renovations in certain areas. Some guests noted issues such as run-down furniture, rooms not being properly cleaned and occasional unpleasant smells. Despite these downsides, many still enjoyed the serene and luxurious atmosphere of the resort, highlighting the beautiful views of the lagoon and the peaceful surroundings.
The resort's facilities cater well to varied needs, accommodating dietary preferences at breakfast and providing amenities that are helpful for families. The common areas, including gardens and bathrooms, were also commended for their quality and cleanliness.
Overall, Premier Resort The Moorings offers a generally positive experience with its spacious and well-equipped rooms, though some improvements in maintenance and cleaning could enhance the stay further.
Premier Resort The Moorings in Knysna receives numerous commendations for its comfortable and well-made beds. Guests frequently describe the beds as extremely comfortable, luxurious and featuring high-quality bedding. Many reviews highlight the spaciousness of the rooms, adding to the overall comfort. There are mentions of large, even huge beds, which enhance the sleeping experience. However, a few guests pointed out some issues with the beds being only 1.90cm long and some instances where single beds pushed together tended to separate at night. Additionally, there were occasional concerns about old and smelly bed linen, outdated bedding and stained carpets. Yet, the predominant sentiment emphasizes the comfort of the beds, contributing to a restful stay at the resort.
Premier Resort The Moorings in Knysna receives mixed feedback regarding cleanliness. Many guests appreciated the clean, comfy and well-maintained environment, highlighting the spotless rooms, professional upkeep and magnificent location. Numerous reviews praised the hotel for being exceptionally clean with rooms consistently described as spacious, tidy and beautifully organized. The cleaning staff were often noted for their friendliness and excellent service, ensuring a refreshing and clean environment.
Despite these positive notes, some reviews pointed out issues with cleanliness. Specific concerns included dusty and smelly carpets, dirty walls and bathrooms and towels and balconies that didn't meet cleanliness expectations. These areas of concern were underscored by guests who felt the rooms were not cleaned properly every day.
Overall, while Premier Resort The Moorings boasts many attributes related to cleanliness and professional maintenance, there are inconsistencies that suggest room for improvement in some aspects of their cleaning protocols.
The staff at Premier Resort The Moorings, Knysna, consistently receives praise for their friendliness, helpfulness and professional demeanor. Guest reviews frequently highlight the staff’s accommodating nature, noting their particularly exceptional service during events like the Knysna marathon. Visitors appreciate the super helpful and incredibly hospitable team, often describing the staff as courteous, efficient and welcoming. Several specific team members, including a notably friendly and kind security guard, receive accolades for their service.
Guests feel at home thanks to the warm and homely atmosphere created by the mannerly and helpful staff. The KidClub’s team impresses parents with mentions of standout employees like Philani and Akhona. Despite a few criticisms regarding the housekeeping and reception staff’s training and consistency, the overall sentiment remains positive, focusing on the exceptional efforts and friendly demeanor of most employees.
At Premier Resort The Moorings, Knysna, guests frequently cited issues with the quality of the wifi. Common complaints include the wifi being extremely slow with many noting that the internet was quite poor and unreliable. Some guests reported that the wifi reception was weak, especially in rooms and in areas facing the gardens. Additionally, there were instances where the wifi didn’t work at all or was described as erratic and problematic. Several reviews mentioned that wifi was only available in public areas, such as the reception, which left room connectivity lacking. Issues were sometimes attributed to load shedding with guests noting downtime in the wifi service during these periods. Despite being advertised as free, the wifi often fell short of expectations, leading to a sense of disappointment among various guests. Overall, the consistent theme across reviews indicated a need for significant improvements in the hotel's wifi infrastructure.
The Premier Resort The Moorings in Knysna boasts a wonderful pool area that many guests have found very enjoyable. The pool itself is described as excellent, clean and refreshing, providing a luxurious swimming experience. The grounds around the pool are well-kept and sheltered from the wind, creating a calm and scenic environment.
Families with children have specifically appreciated the pool facilities, noting that kids enjoyed the pool immensely. There are two pools available, ensuring enough space for all guests and one of them is heated for added comfort.
However, some guests have mentioned minor issues such as bird droppings and flies around the pool area, partially due to roaming geese. Despite this, the overall consensus remains positive, highlighting the pool as a significant feature of the resort's beautiful and peaceful premises.
Premier Resort The Moorings in Knysna receives positive remarks from guests regarding its parking facilities. Safety and security are frequently highlighted with many mentioning that their vehicles were safely parked and that parking areas were well-lit. The hotel offers ample, free parking within a gated premise, providing plenty of spaces that are secure and close to guest rooms. Guests appreciate the ease of finding parking, the large parking area and the friendly staff who ensure the parking process is smooth. Overall, the parking facilities at this hotel are praised for being plentiful, secure and convenient.
Premier Resort The Moorings in Knysna emerges as an excellent destination for families with a strong emphasis on providing a kid-friendly environment. The resort stands out for its spacious and accommodating family suites, featuring large kitchens, expansive rooms and terraces with seating, making it perfect for extended stays.
Families will find a wealth of amenities designed to engage children, including a large playground and a dedicated kids club, which is frequently praised for keeping the little ones entertained. The pool also comes highly recommended by young guests. The hotel ensures a family-friendly atmosphere, creating an ideal setting for family outings, vacations and quality family time.
Convenience is another significant advantage with ample parking and a central location that is suitable for short travels with kids. Overall, Premier Resort The Moorings offers a well-rounded family resort experience, blending comfort and a variety of kid-centered activities to make for a memorable stay.
Premier Resort The Moorings in Knysna is often recognized for its four-star rating. Many guests find the accommodations superb and the hotel certainly lives up to their four-star expectations. The resort offers great value, making it a worthy choice for travelers seeking quality amenities without breaking the bank. Despite some guests feeling the warmth—both literally and figuratively—could improve, the overall consensus is that the hotel meets four-star standards. The impressive appointments and services underscore its status as a distinguished establishment.
Located in the picturesque area of Knysna, Premier Resort The Moorings offers a range of facilities tailored to business travelers. The hotel features rooms that are specifically suitable for business, creating an optimal environment for work. Guests have consistently noted that the business meeting rooms are comfortable and well-equipped, making it a practical choice for business meetings. The overall environment of the hotel is business-friendly, ensuring it is a favorable option for those traveling on corporate matters. Additionally, the availability of well-appointed meeting rooms within the premises highlights its suitability for executive stays. While there have been mentions of less-than-ideal business amenities, the hotel still stands out for providing a conducive space for professionals.
Premier Resort The Moorings in Knysna is highly regarded for its accessibility features, catering well to guests with disabilities. The resort is described as easily accessible with dedicated facilities that include rooms specifically designed for handicapped guests and ground floor access. Wheelchair users will find the venue wheelchair accessible and the proximity of some rooms to parking and amenities is a practical benefit for those who have difficulty walking long distances. Guests also noted that the resort includes sufficient space for parking. Additionally, the area offers good opportunities for sightseeing, providing an enjoyable experience for all visitors. Overall, the resort receives positive feedback for its accommodating nature and accessibility.
The outdoor pool at Premier Resort The Moorings in Knysna receives frequent positive mentions from guests. Descriptions highlight a clean, spacious and modern pool environment. Visitors appreciate having multiple pools to choose from, enhancing the overall relaxation experience. The pool area is often noted for its cleanliness and availability of lounge chairs. However, it is worth mentioning that some guests reported issues with flies and geese around the pool area. Despite these minor concerns, the pool remains a favored feature for many guests seeking a refreshing and relaxing stay.
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Location
Guests appreciate the resort's quiet and secure environment, making it an ideal spot for a relaxing getaway. The rooms are noted for their cleanliness, spaciousness and comfort, contributing to an overall pleasant experience. The property itself is described as beautiful with ample lounging areas and facilities that cater to both relaxation and activities.
The location of the resort not only offers spectacular views but also easy access to malls, shops and essential amenities. The central positioning is perfect for those looking to explore Knysna’s vibrant offerings while enjoying the tranquility of the lagoon setting. The combination of excellent location, friendly staff and beautiful scenery makes Premier Resort The Moorings a favored choice for guests visiting Knysna.
Breakfast
However, there is a notable contingent of guests who were less satisfied, indicating that the breakfast lacked variety and flavor. Some found it repetitive with limited options and remarked on occasional issues with freshness and presentation. There were also comments about the breakfast being standard or average and not meeting the expectations associated with a 4-star resort.
The breakfast buffet's cost was also a topic of concern with some guests finding it too expensive for what was offered. Others pointed out logistical issues such as the buffet being crowded or staff being disorganized. Overall, while the breakfast at Premier Resort The Moorings has its fans, there are areas for improvement to meet the higher expectations of a broader range of guests.
Dinner
The dinner buffet received mixed reviews with some guests finding it satisfactory, while others criticized it for lack of variety and labeling and for the quality of dishes. A recurrent complaint was the long waiting time for dinner at the restaurant and occasions when the restaurant was closed in the evening. Several guests felt that the restaurant food did not meet their expectations in terms of taste and was overpriced.
Despite these negatives, the friendly and engaging staff were often highlighted as one of the resort's strengths, adding a touch of hospitality to the dining experience. While there are opportunities for improvement, moments of exceptional dining, especially at the Italian restaurant, do shine through for some visitors.
Rooms
However, there were some mixed reviews about the condition of the furniture and the need for renovations in certain areas. Some guests noted issues such as run-down furniture, rooms not being properly cleaned and occasional unpleasant smells. Despite these downsides, many still enjoyed the serene and luxurious atmosphere of the resort, highlighting the beautiful views of the lagoon and the peaceful surroundings.
The resort's facilities cater well to varied needs, accommodating dietary preferences at breakfast and providing amenities that are helpful for families. The common areas, including gardens and bathrooms, were also commended for their quality and cleanliness.
Overall, Premier Resort The Moorings offers a generally positive experience with its spacious and well-equipped rooms, though some improvements in maintenance and cleaning could enhance the stay further.
Beds
Cleanliness
Despite these positive notes, some reviews pointed out issues with cleanliness. Specific concerns included dusty and smelly carpets, dirty walls and bathrooms and towels and balconies that didn't meet cleanliness expectations. These areas of concern were underscored by guests who felt the rooms were not cleaned properly every day.
Overall, while Premier Resort The Moorings boasts many attributes related to cleanliness and professional maintenance, there are inconsistencies that suggest room for improvement in some aspects of their cleaning protocols.
Staff
Guests feel at home thanks to the warm and homely atmosphere created by the mannerly and helpful staff. The KidClub’s team impresses parents with mentions of standout employees like Philani and Akhona. Despite a few criticisms regarding the housekeeping and reception staff’s training and consistency, the overall sentiment remains positive, focusing on the exceptional efforts and friendly demeanor of most employees.
Wi-Fi
Pool
Families with children have specifically appreciated the pool facilities, noting that kids enjoyed the pool immensely. There are two pools available, ensuring enough space for all guests and one of them is heated for added comfort.
However, some guests have mentioned minor issues such as bird droppings and flies around the pool area, partially due to roaming geese. Despite this, the overall consensus remains positive, highlighting the pool as a significant feature of the resort's beautiful and peaceful premises.
Parking
Family
Families will find a wealth of amenities designed to engage children, including a large playground and a dedicated kids club, which is frequently praised for keeping the little ones entertained. The pool also comes highly recommended by young guests. The hotel ensures a family-friendly atmosphere, creating an ideal setting for family outings, vacations and quality family time.
Convenience is another significant advantage with ample parking and a central location that is suitable for short travels with kids. Overall, Premier Resort The Moorings offers a well-rounded family resort experience, blending comfort and a variety of kid-centered activities to make for a memorable stay.
4 Star
Business
Accessible
Outdoor Pool
Yes, Premier Resort The Moorings, Knysna has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Premier Resort The Moorings, Knysna.
No, Premier Resort The Moorings, Knysna doesn't allow dogs.
Yes, parking facilities are available at Premier Resort The Moorings, Knysna.
No, Premier Resort The Moorings, Knysna doesn't have a gym.
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