Protea Hotel by Marriott Knysna Quays
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Summary of reviewsProtea Hotel by Marriott Knysna Quays enjoys significant appreciation from guests, particularly for its exceptional location. Set directly on the waterfront, it provides easy access to restaurants, shops and a variety of activities, making it an ideal base for exploring Knysna. The hotel's prime positioning near the harbor and lagoon offers stunning views, which add to its allure.
The hotel's breakfast is frequently praised for its delicious and extensive variety, catering to diverse dietary preferences with friendly and efficient service enhancing the experience. While suggestions were made for more variety, especially for vegetarians, the overall offering is considered exceptional by many.
Accommodations at the hotel are noted to be clean, tidy and spacious with some rooms offering beautiful views of the lagoon and yacht club. Despite remarks about older furnishings and decor, the comfort and cleanliness of the rooms are consistently highlighted. Guests also mentioned that while some rooms might feel smaller than expected, they appreciate the well-maintained and cozy environment.
The hotel's overall cleanliness is described as impeccable with the maintenance of the rooms and facilities receiving continuous praise. This cleanliness, combined with the staff's friendly and helpful nature, creates a welcoming atmosphere for travelers.
The staff at Protea Hotel by Marriott Knysna Quays is frequently commended for its exceptional service. Guests find the team to be courteous, professional and always willing to assist, contributing to a positive and memorable stay. This high level of service extends to their assistance with external activities and prompt problem resolution.
Amenities such as the heated outdoor pool and secure parking further enhance the guest experience. The pool, despite its basic appearance, is a highlight thanks to its warmth and the comfortable deck area. The secure, monitored parking is convenient, although the additional fee and narrow bays are noted by some.
In conclusion, Protea Hotel by Marriott Knysna Quays stands out for its superb location, exceptional breakfast, clean and comfortable rooms and outstanding staff service, making it a highly recommended choice for travelers. While some minor issues such as varied Wi-Fi performance and room size are noted, these are overshadowed by the overwhelmingly positive feedback.
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The hotel's breakfast is frequently praised for its delicious and extensive variety, catering to diverse dietary preferences with friendly and efficient service enhancing the experience. While suggestions were made for more variety, especially for vegetarians, the overall offering is considered exceptional by many.
Accommodations at the hotel are noted to be clean, tidy and spacious with some rooms offering beautiful views of the lagoon and yacht club. Despite remarks about older furnishings and decor, the comfort and cleanliness of the rooms are consistently highlighted. Guests also mentioned that while some rooms might feel smaller than expected, they appreciate the well-maintained and cozy environment.
The hotel's overall cleanliness is described as impeccable with the maintenance of the rooms and facilities receiving continuous praise. This cleanliness, combined with the staff's friendly and helpful nature, creates a welcoming atmosphere for travelers.
The staff at Protea Hotel by Marriott Knysna Quays is frequently commended for its exceptional service. Guests find the team to be courteous, professional and always willing to assist, contributing to a positive and memorable stay. This high level of service extends to their assistance with external activities and prompt problem resolution.
Amenities such as the heated outdoor pool and secure parking further enhance the guest experience. The pool, despite its basic appearance, is a highlight thanks to its warmth and the comfortable deck area. The secure, monitored parking is convenient, although the additional fee and narrow bays are noted by some.
In conclusion, Protea Hotel by Marriott Knysna Quays stands out for its superb location, exceptional breakfast, clean and comfortable rooms and outstanding staff service, making it a highly recommended choice for travelers. While some minor issues such as varied Wi-Fi performance and room size are noted, these are overshadowed by the overwhelmingly positive feedback.
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Guest Reviews
'Protea Hotel by Marriott Knysna Quays' impresses guests with its exceptional location, frequently praised as central, perfect and great. Situated directly on the waterfront, it offers guests easy access to restaurants, shops and a variety of activities, making it an ideal base for exploring Knysna. The hotel's proximity to the harbor and the lagoon provides stunning views, adding to its charm. Visitors commend the hotel for its clean and comfortable accommodations, friendly and helpful staff and excellent breakfast. Secure parking, a slightly heated outdoor pool and convenient access to boat trips and souvenir shops further enhance the experience. Overall, the hotel's superb location is consistently highlighted, making it a popular choice for travelers looking to enjoy the amenities and attractions of the Knysna waterfront.
Protea Hotel by Marriott Knysna Quays has received substantial praise for its breakfast offerings. Guests frequently noted the deliciousness and extensive variety of the breakfast buffet, which includes options that cater to a diverse range of preferences and dietary needs. The friendly and efficient staff at breakfast have also been highlighted positively, ensuring that the service adds to the enjoyable dining experience.
While there were numerous compliments regarding the quality, presentation and taste of the breakfast – with several guests considering it exceptional or even superb – there were also a few suggestions for improvement. Some visitors expressed a desire for a greater variety, particularly for vegetarians and mentioned that the service could be more efficient during busy times. A couple of guests found the breakfast to be repetitive if they stayed multiple days and there were occasional issues with specific items like the toaster machine.
The breakfast experience at Protea Hotel by Marriott Knysna Quays is further enhanced by the beautiful views and the hotel's central location. Overall, the breakfast appears to be a standout feature for many guests, contributing significantly to a positive stay at the hotel.
Protea Hotel by Marriott Knysna Quays has earned praise for its comfortable rooms, great location and value for money. Many guests found the rooms to be very clean, tidy and spacious with some enjoying beautiful views of the lagoon and yacht club. The hotel’s positioning directly at the harbor adds to its charm, making it an attractive option for visitors.
Despite some remarks about the hotel's older furnishings and outdated decor, the rooms are well-maintained and cozy. Several positive mentions highlight the comfort of the beds and the cleanliness of the rooms. However, there were occasional comments about rooms being smaller than expected with some guests noting limited socket ports for phone charging and smaller double beds.
The hotel provides a peaceful retreat with roomy accommodations, especially those facing the lagoon or harbor. Guests appreciated the neatness and overall upkeep, although a few pointed out issues with lingering tobacco smells and blocked views. Nonetheless, the majority of feedback underscores a pleasant stay in a beautiful setting with friendly and attentive staff.
At Protea Hotel by Marriott Knysna Quays, the beds seem to be a mix of reviews regarding comfort. Many guests commend the beds for being very comfortable with some mentioning king-sized beds and the high quality of linen as highlights. However, not all feedback is positive; a few guests found the beds either too soft, causing discomfort and back pain or felt they needed replacing.
The rooms themselves range in size with some guests noting slightly small double beds and cramped spaces, while others enjoyed large beds and quiet rooms. Additional room amenities like double glazed windows and walk-in showers contribute to a good overall stay experience. While the beds receive varied opinions, many guests still highlight the comfort and cleanliness as positives in their reviews.
Protea Hotel by Marriott Knysna Quays consistently impresses guests with its exceptional cleanliness. Reviewers repeatedly highlight the immaculate state of the rooms and the overall facility, praising its spotlessly clean environment. Guests appreciate the daily cleaning services, noting that the rooms are always well-maintained and offer comfort with spacious interiors and beautiful views.
The hotel staff's friendliness and helpfulness further enhance the experience, complementing the pristine condition of the accommodations. Guests describe the location as perfect, conveniently close to the waterfront, making it an attractive choice for travelers seeking both comfort and convenience.
While some have expressed concerns about noise and the need for more breakfast variety, the general consensus reflects a high level of satisfaction regarding the hotel's cleanliness and service standards. The facility is repeatedly described as very clean and beautiful, meeting the expectations of a discerning clientele seeking a spotless and pleasant stay.
Nestled in a prime location, Protea Hotel by Marriott Knysna Quays receives high praise for its exceptional service and friendly atmosphere. Guests repeatedly commend the staff for being courteous, helpful and highly professional, ensuring a warm and welcoming stay. The commitment of the team shines through in their willingness to assist with external activity bookings, food delivery and immediate problem resolution. The hotel’s reception staff are particularly noted for their efficiency and professionalism, further enhancing the guest experience.
Visitors frequently highlight the staff's exceptional friendliness and willingness to assist in every way possible, whether it be during check-in, meal times or general queries. The hotel staff have been described as fantastic, brilliant and amazing, often going above and beyond to ensure guest satisfaction. Their ability to provide a prompt and professional service, even during busy times, contributes significantly to the positive reviews.
The breakfast buffet also garners much appreciation with guests noting it as one of the best they've ever experienced. Despite some minor issues, such as the lack of lunch and supper service and dealing with ants in rooms, the overwhelming consensus is that the hotel's friendly, helpful staff, combined with its great location and comfortable accommodations, make for a highly recommended stay.
The Wi-Fi at Protea Hotel by Marriott Knysna Quays has received mixed feedback from guests. While some reviews mention that the Wi-Fi can be slow or weak, others have noted occasional connectivity issues. Some guests experienced difficulties accessing Wi-Fi from their devices and reported frequent disconnections. Overall, the Wi-Fi quality may not always meet expectations with varying levels of performance observed.
The pool at Protea Hotel by Marriott Knysna Quays receives a lot of commendations despite its basic appearance. Its heated nature stands out, making it suitable for early morning swims, even at 7 am with guests enjoying the added comfort of grabbing a coffee from the bar afterward. The lovely deck area surrounding the pool provides a pleasant ambiance for relaxation. Many guests find the warm swimming pool simply wonderful and a highlight of their stay. With descriptions ranging from great to amazing, the pool and its surrounding area repeatedly strike visitors as one of the hotel's key features.
Protea Hotel by Marriott Knysna Quays offers a secure and monitored parking facility, which many guests have found to be convenient and useful. The parking area is easily accessible and enjoys a strategic location with stunning views of the lake and harbour. However, it is worth noting that parking does come with an extra fee, which has surprised some guests since it was not always communicated upfront. Additionally, while the parking lot is guarded and safe, the bays are quite narrow and the overall space can feel limited, especially during peak times. Despite these points, the security and ease of access of the parking area have been well-received by many staying at the hotel.
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Location
Breakfast
While there were numerous compliments regarding the quality, presentation and taste of the breakfast – with several guests considering it exceptional or even superb – there were also a few suggestions for improvement. Some visitors expressed a desire for a greater variety, particularly for vegetarians and mentioned that the service could be more efficient during busy times. A couple of guests found the breakfast to be repetitive if they stayed multiple days and there were occasional issues with specific items like the toaster machine.
The breakfast experience at Protea Hotel by Marriott Knysna Quays is further enhanced by the beautiful views and the hotel's central location. Overall, the breakfast appears to be a standout feature for many guests, contributing significantly to a positive stay at the hotel.
Rooms
Despite some remarks about the hotel's older furnishings and outdated decor, the rooms are well-maintained and cozy. Several positive mentions highlight the comfort of the beds and the cleanliness of the rooms. However, there were occasional comments about rooms being smaller than expected with some guests noting limited socket ports for phone charging and smaller double beds.
The hotel provides a peaceful retreat with roomy accommodations, especially those facing the lagoon or harbor. Guests appreciated the neatness and overall upkeep, although a few pointed out issues with lingering tobacco smells and blocked views. Nonetheless, the majority of feedback underscores a pleasant stay in a beautiful setting with friendly and attentive staff.
Beds
The rooms themselves range in size with some guests noting slightly small double beds and cramped spaces, while others enjoyed large beds and quiet rooms. Additional room amenities like double glazed windows and walk-in showers contribute to a good overall stay experience. While the beds receive varied opinions, many guests still highlight the comfort and cleanliness as positives in their reviews.
Cleanliness
The hotel staff's friendliness and helpfulness further enhance the experience, complementing the pristine condition of the accommodations. Guests describe the location as perfect, conveniently close to the waterfront, making it an attractive choice for travelers seeking both comfort and convenience.
While some have expressed concerns about noise and the need for more breakfast variety, the general consensus reflects a high level of satisfaction regarding the hotel's cleanliness and service standards. The facility is repeatedly described as very clean and beautiful, meeting the expectations of a discerning clientele seeking a spotless and pleasant stay.
Staff
Visitors frequently highlight the staff's exceptional friendliness and willingness to assist in every way possible, whether it be during check-in, meal times or general queries. The hotel staff have been described as fantastic, brilliant and amazing, often going above and beyond to ensure guest satisfaction. Their ability to provide a prompt and professional service, even during busy times, contributes significantly to the positive reviews.
The breakfast buffet also garners much appreciation with guests noting it as one of the best they've ever experienced. Despite some minor issues, such as the lack of lunch and supper service and dealing with ants in rooms, the overwhelming consensus is that the hotel's friendly, helpful staff, combined with its great location and comfortable accommodations, make for a highly recommended stay.
Wi-Fi
Pool
Parking
Yes, Protea Hotel by Marriott Knysna Quays has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Protea Hotel by Marriott Knysna Quays.
No, Protea Hotel by Marriott Knysna Quays doesn't allow dogs.
Yes, parking facilities are available at Protea Hotel by Marriott Knysna Quays.
No, Protea Hotel by Marriott Knysna Quays doesn't have a gym.
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