Beluga Boutique Hotel is the perfect place to relax in style, comfort and with a charming staff, led by owner Olivier. Guests had nothing but positive things to say about the staff, describing them as super friendly, amazing and out of this world. They were extremely attentive, welcoming, helpful and went above and beyond to ensure guests had a great stay. The owner, Olivier, was approachable and helpful and his entire team helped guests book scooters and ferry tickets. The hotel was described as homely and the staff made guests feel like family. The attention to detail was exceptional with staff being attentive to guests' needs and always having a smile. The hotel's location was also praised, being tucked into a quiet southern corner of Lamai Beach. Guests also mentioned the exceptional service with staff speaking good English and being attentive to guests' requests. The breakfast was also singled out for being excellent with both European and Thai options available. Overall, guests left feeling grateful for the warm welcome and the care that the staff took to ensure their stay was enjoyable.