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Hyatt Regency Kolkata

Kolkata , Ja-1 Sector Iii, Salt Lake City (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hyatt Regency Kolkata is a centrally located hotel that offers great connectivity to the rest of the city and is conveniently close to the airport. The staff is helpful and knowledgeable and the hotel offers competitive pricing for such a great location. The breakfast options are amazing with a huge buffet spread and proper regional representation with options for both vegetarians and non-vegetarians. The hotel is spotlessly clean and the housekeeping staff ensures that the room is maintained to guests' liking. The staff is excellent, courteous, friendly and helpful with many guests praising individual staff members for their exceptional service. The hotel is family-friendly and the facilities and food are enjoyable for all ages. The Hyatt Regency Kolkata offers exceptional facilities and services to its guests, making it a proper 5-star experience for many guests. Despite some negative reviews, the majority of guests had an exceptional experience and would recommend this as the best 5-star hotel in the city.
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Categories

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Size of the spa facilities: Indoor area: 186 m² (2000 ft²) Outdoor area: 3716 m² (40000 ft²)

Spa facilities:

Outdoor pool(s) - Number: 1

Private massage and treatment room(s) - Number: 5

Sauna(s) - Number: 2

Steam room(s) / Hammam(s) - Number: 2

Hot tub(s) / Jacuzzi(s) - Number: 2

Public bath(s) - Number: 6

Private bath(s) - Number: 5

Relaxation Room(s) - Number: 1

Fitness area

Sun loungers

Tennis court - Number: 1

Squash court - Number: 1

Cost for using spa facilities: As per menu

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

5-Star Hotel

Room Types

King Suite This suite has a bathrobe, seating area and air conditioning. It offers complimentary return airport transfers by car and free -evening cocktails from 18:00 to 20:00 hrs at Exclusive Club Lounge. It offers spectacular pool view, a separate living room and bedroom.

King Room Featuring Malaysian teak wood floors and floor-to-ceiling windows, the air-conditioned rooms are spacious and equipped with a flat-screen TV with satellite channels, a minibar and desk. The en suite bathroom comes with a rain shower. Free toiletries and a hairdyer are provided for added convenience.

King Room - Club Access This room offers complimentary Pool View which is better than any room in property. These rooms are located on a high floor.

Twin Room - Club Access This room offers complimentary one way airport transfer by car and free -evening cocktails from 18:00 to 20:00 hrs at Exclusive Club Lounge. These rooms are located on a high floor.

Twin Room Featuring Malaysian teak wood floors and floor-to-ceiling windows, the air-conditioned rooms are spacious and equipped with a flat-screen TV with satellite channels, a minibar and desk. The en suite bathroom comes with a rain shower and Italian marble bathtub. Free toiletries and a hairdyer are provided for added convenience.

King Room with Pool View This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Twin Room with Pool View This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Twin Room with Balcony and 1 + 1 drink at The Bar between 6 PM - 8 PM Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. This family room has air conditioning, a minibar, a flat-screen TV with cable channels and a balcony. The unit has 2 beds.

King Room with Balcony and 1 + 1 drink at The Bar between 6 PM - 8 PM Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. This family room has air conditioning, a minibar, a flat-screen TV with cable channels and a balcony. The unit has 1 bed.

About Hyatt Regency Kolkata

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Guest Reviews

8.0

Very Good

Location

The Hyatt Regency Kolkata boasts a convenient and centrally located establishment that is perfect for guests looking to explore the city. Despite being away from the main town area, it offers great connectivity to the rest of the city and is conveniently close to the airport. The location of the hotel was loved by many guests who found it to be amazing and nice with a very pleasant atmosphere. The staff also received compliments alongside the location as they were very helpful and knowledgeable. Guests also appreciated the competitive pricing for such a great location. However, some found the location a little far from the main city centre and shopping areas. Overall, the Hyatt Regency Kolkata's location made it a perfect choice for those who prioritize convenient and nice environments.

Breakfast

The breakfast options at Hyatt Regency Kolkata have garnered amazing reviews from guests! With a huge buffet spread, the varieties of food are super good and almost everything tasted delicious. The passionate and enthusiastic restaurant manager Kuntal ensures proper regional representation with options for both vegetarians and non-vegetarians. Guests loved the Dosa station and proper South-Indian style flavors. However, some guests found the breakfast chaotic when it gets crowded with long waiting times for coffee. Nevertheless, the complimentary buffet lunch and excellent breakfast have been a highlight for many.

Dinner

If you're looking for quality dining options at the Hyatt Regency Kolkata, you might want to give the waterside cafe a miss. Reviewers reported long wait times for food, sometimes up to 1.5 hours and dishes that were either poorly made or not made at all. Guests also complained about the high prices on the menu with some saying that the food didn't even meet their basic dietary requirements. Thankfully, not all the news was bad. Some reviewers did find the food to be satisfactory with one or two commending the nice dinner spread, but it seems like the hotel still has a long way to go before it can match up to the fine dining experiences offered by some of the city's other 5-star hotels.

Rooms

Hyatt Regency Kolkata offers spacious and comfortable rooms with excellent amenities. Guests can enjoy the lovely views of the pool and tennis court from their rooms. The Italian restaurant serves delicious food with many vegetarian options. The staff is responsive and very helpful. The hotel is well-maintained and cleanliness is a priority. However, some rooms are musty and humid and the furniture could be improved. The bathrooms may require some repairs. The hotel carpet and corridors need updating and some rooms need a makeover. Some guests found the lighting poor and the wardrobe and storage space inadequate. However, the location, food variety and quality make up for any shortcomings.

Cleanliness

If you're looking for a hotel in Kolkata that exudes cleanliness, then look no further than the Hyatt Regency Kolkata. The hotel has been described as "spotlessly clean" and "very clean" by guests who appreciated the efforts of the housekeeping staff, who ensured that the room was "maintained to our liking." Cleanliness was not just limited to the rooms, as guests also noted the "clean ambience" throughout the hotel. Overall, guests were impressed with the hotel's hygiene and maintenance with one guest saying that " everything is better " at this hotel. Despite a few minor concerns, such as the pool not always being clean, guests generally had positive things to say about the hotel's cleanliness with some even praising the artistic skills of the room cleaning staff. If you want a hotel that is well maintained and clean, then the Hyatt Regency Kolkata should be at the top of your list.

Staff

The staff at The Hyatt Regency Kolkata have received rave reviews from guests, including words such as excellent, courteous, friendly and helpful. Guests have praised the housekeeping, buffet and restaurant staff with special mentions for individuals such as Bubu, Sujata and Kuntal. Some guests have reported a lack of coordination among staff, but overall, the service has been described as amazing, awesome and exceptional. Reception staff have been described as super nice and supportive with guests singling out individuals such as Sayan and Ambika for praise. The only negative comments come from a minority of guests who reported unprofessional or unresponsive behaviour, although these were in the minority. Overall, the staff at The Hyatt Regency Kolkata are friendly, courteous and helpful with many guests praising individual staff members for their exceptional service.

Family

If you're looking for a family-friendly hotel in Kolkata, the Hyatt Regency should definitely be on your list. Guests have raved about the staff's attentiveness to families with children and the management's friendliness and helpfulness. The hotel is a great place to stay with family: the facilities and food are enjoyable for all ages. However, some guests noted that it would be nice to have even more activities specifically geared towards children. Despite this minor critique, many highly recommend the hotel for families and hope to come back in the future.

5 Star

Hyatt Regency Kolkata offers exceptional facilities and services to its guests. Many guests who have stayed here have had a superb and proper 5-star experience. The hotel maintains the same level of service and quality throughout, which makes guests happy. The hygienic service is also praiseworthy. Guests recommend booking with complementary lounge service for an overall nice stay. However, some guests did not enjoy their stay as they did not find it worth the 5-star rating. Some even mentioned disappointing service and improper amenities. Despite these negative reviews, the majority of the guests had an exceptional experience and would recommend this as the best 5-star hotel in the city.

No, Hyatt Regency Kolkata doesn't have any pool.

Yes, a spa is available at Hyatt Regency Kolkata. For more information, read the answers to the Spa questionnaire

No, Hyatt Regency Kolkata doesn't allow dogs.

Yes, parking facilities are available at Hyatt Regency Kolkata.

Yes, Hyatt Regency Kolkata has a gym.

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