DoubleTree by Hilton Krakow Hotel & Convention Center

Krakow , , Ul. Dąbska 5 (Show on Map)


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe DoubleTree by Hilton Krakow Hotel & Convention Center receives overwhelmingly positive reviews from guests. The hotel's location is praised for its convenience to the Tauron Arena and easy access to the city center via tram. The breakfast buffet is a standout feature with a variety of options for different dietary needs and the dinner menu is highly regarded for its delicious food and excellent service. The rooms are clean, spacious and modern with comfortable beds and great amenities. Cleanliness is a top priority for the hotel with guests consistently praising the attention to detail paid by the housekeeping staff. The staff is friendly, helpful and professional, going above and beyond to ensure a pleasant stay. The gym and spa facilities are top-notch with the indoor, heated pool being a favorite among guests. Parking options are ample and convenient. The hotel's beds are a highlight for many guests, providing a restful night's sleep. Overall, the DoubleTree by Hilton Krakow Hotel & Convention Center is an exceptional hotel that provides luxury, comfort and tranquility for a relaxing stay in Krakow.
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Eco Friendly Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool    Pool Lap Lanes  

Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
Answers last updated by DoubleTree by Hilton Krakow Hotel & Convention Center

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym
Size of the gym: 150 m2 (1615 ft2)
Gym equipment:
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Cost for using the gym: Free for guests
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4-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
King Room This triple room has air conditioning.

Executive King Room - Lounge Access This triple room features a tea/coffee maker, executive lounge access and bathrobe. Access to the Executive Lounge for up to 2 people over 16 years of age.

Junior King Suite - Lounge Access This suite has a bathrobe, microwave and minibar. Access to the Executive Lounge for up to 2 people over 16 years of age.

One-Bedroom King Suite - Lounge Access This suite features a executive lounge access, cable TV and bathrobe. Access to the Executive Lounge for up to 2 people over 16 years of age.

Twin Room This twin room has a flat-screen TV and air conditioning

King Room - Mobility Access This double room features air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

Executive Twin Room - Lounge Access This twin room has a bathrobe, air conditioning and cable TV. Access to the Executive Lounge for up to 2 people over 16 years of age.

King Room with Sofa Bed This triple room features a tea and coffee maker and a TV. The unit has 2 beds.

About DoubleTree by Hilton Krakow Hotel & Convention Center
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Guest Reviews
9.1
Excellent
Location
The location of DoubleTree by Hilton Krakow Hotel & Convention Center is well-reviewed by guests. The hotel is conveniently located near the Tauron Arena, making it ideal for those attending events there. There is also a tram stop nearby for easy access to the city center. Although some guests noted that the area around the hotel was not well-lit at night and there were broken sidewalks, overall the location was praised for being quiet and peaceful. Additionally, the hotel is close to shops and restaurants and taxis to the city center are reasonably priced.

Breakfast
The breakfast at DoubleTree by Hilton Krakow Hotel & Convention Center is a standout feature according to guest reviews. The breakfast buffet is varied with plenty of options such as hot breakfast items like scrambled eggs, bacon and sausages, along with options for gluten-free, vegetarian and vegan diets. The staff is accommodating even during busy times, ensuring that guests are satisfied with their experience. Pancakes and cakes are especially delicious and fresh smoothies are available as well. Some guests reported a chaotic atmosphere during peak hours, but overall, the breakfast is rated highly.

Dinner
The dinner at DoubleTree by Hilton Krakow Hotel & Convention Center is highly praised by guests in their reviews. The food is described as delicious, superb and of a high standard with great flavors and presentation. The limited dinner menu is also mentioned positively. The restaurant staff, including the waiter, is commended for their amazing service. Guests were even given a yummy cookie upon arrival. Some guests suggest adding more options to the dinner menu, but overall, the food is highly recommended. The hotel bar is also mentioned as a positive aspect of the hotel's dining options. The location and quality of food in the hotel restaurant are highly regarded with one guest even raving about the chef's dried tomatoes snack. While one guest found the restaurant and bar weak, the majority of guests highly recommend the good cuisine at DoubleTree by Hilton Krakow Hotel & Convention Center.

Rooms
DoubleTree by Hilton Krakow Hotel & Convention Center boasts very clean, spacious and modern rooms with great amenities including dressing gowns, slippers and Crabtree toiletries. The beds are extremely comfortable and the staff is friendly and accommodating. The hotel also features a beautiful and modern decor throughout the property and a lovely restaurant. Guests appreciate the daily housekeeping and towel exchange. Some minor issues, such as a drain clog, have been addressed promptly by the staff. The hotel is praised for its luxury, comfort and tranquility, making it a perfect choice for a relaxing stay in Krakow.

Beds
The beds at the DoubleTree by Hilton Krakow Hotel & Convention Center seem to be a highlight for many guests with multiple reviews describing them as comfortable and even "mega." Some reviews specifically praise the pillows as well. The hotel's rooms are also noted as being clean and comfortable overall. However, there are a couple of reviews that mention uncomfortable or hard beds and one notes that the child's cot was uncomfortable. Overall, it seems that the DoubleTree by Hilton Krakow Hotel & Convention Center provides a restful night's sleep with its cozy and comfortable beds.

Cleanliness
From the guest reviews of DoubleTree by Hilton Krakow Hotel & Convention Center, it's clear that cleanliness is a top priority for this hotel. Guests consistently praised the cleanliness of the establishment and the attention to detail paid by the housekeeping staff. Many guests specifically mentioned the pristine condition of their rooms with some noting that everything felt brand new. Additionally, towels in the pool area were plentiful and there were no limits on their use, while bathroom amenities were pleasant. The hotel spa was also singled out for its cleanliness. In short, guests can expect a spotless and well-maintained environment throughout their stay.

Staff
The staff at DoubleTree by Hilton Krakow Hotel & Convention Center are highly praised by guests for their friendliness, helpfulness and professionalism. Reviews consistently mention the staff being polite, welcoming and going above and beyond to ensure a pleasant stay. Guests appreciated the attentiveness of the reception and restaurant staff with some mentioning specific employees by name for their knowledge and expertise. The only negative feedback regarding staff was related to slow service at the bar and restaurant, but overall, the staff receive top marks from guests for their excellent service.

Gym
The gym at the DoubleTree by Hilton Krakow Hotel & Convention Center has received positive reviews from guests. Featuring a 25m track and open 24 hours, the fitness area impressed many guests. Along with the gym, the hotel's spa facilities including a pool, sauna and jacuzzi were also highly regarded. Many appreciated the free use of the pool and sauna, while others commented on the comfortable beds in the spa area. All in all, the hotel's gym and spa amenities were considered top-notch and contributed to a relaxing and enjoyable stay for guests.

Pool
The DoubleTree by Hilton Krakow Hotel & Convention Center's pool is a favorite among guests. The indoor, heated pool is 25 meters long and has a lifeguard on duty at all times. The spa area includes several saunas and a hot tub, but some found the water temperature in the main pool to be too cold. However, families with children appreciate the kid-friendly environment and there's a separate bubble pool available. The pool area is spacious and not crowded, allowing for relaxation. The hotel is also accessible for disabled guests with a helpful lifeguard but few specific accommodations. Overall, the pool and spa facilities are an excellent addition to this already exceptional hotel.

Parking
The DoubleTree by Hilton Krakow Hotel & Convention Center provides ample parking options for guests, including a large and free parking lot located directly behind the hotel. In addition, the hotel offers a secure paid parking lot on the other side of the building for those who prefer it. Guests praised the convenience and ease of parking with no problems finding a spot. Some reported that the parking might be tight in certain spots, but overall the parking options were plenty and accommodating. The hotel is situated in a peaceful area with partially free parking available behind the hotel. The staff at the reception desk are helpful and inform guests about the parking options without pressuring them to pay for the paid parking lot. There is also a free and convenient parking option across the road from the former shopping center.


Yes, DoubleTree by Hilton Krakow Hotel & Convention Center has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at DoubleTree by Hilton Krakow Hotel & Convention Center.

Yes, DoubleTree by Hilton Krakow Hotel & Convention Center welcomes dogs.

Yes, parking facilities are available at DoubleTree by Hilton Krakow Hotel & Convention Center.

Yes, DoubleTree by Hilton Krakow Hotel & Convention Center has a gym. For more information, read the answers to the Gym questionnaire
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