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Hotel H15 Luxury Palace

Krakow , Ul. św. Jana 15 (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel H15 Luxury Palace is a true gem in the heart of Krakow's old town, boasting an amazing location and stylish, luxurious accommodations. The staff goes above and beyond to provide exceptional service, making guests feel truly pampered. The hotel's breakfast is a must-try, featuring an extensive menu with something for everyone. The rooms are spacious, immaculately clean and offer modern amenities with elegant design. The hotel's spa is beautiful and excellent, providing a relaxing and calming atmosphere. Families with young children will appreciate the hotel's warm hospitality towards children. Even though some guests noted minor issues with the pool's water temperature and the waiting times for warm dishes during breakfast, the majority of guests highly recommended Hotel H15 Luxury Palace and gave it an exceptional rating deserving of its title as a 5-star luxury hotel.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Room Types

Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.

Superior Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.

Deluxe Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

Super Deluxe Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Suite This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.

Luxury Suite This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned apartment provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.

Royal Apartment This spacious apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned apartment offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Presidential Apartment This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned apartment features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.

About Hotel H15 Luxury Palace

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Guest Reviews

Location

If you're looking for a hotel in the heart of Krakow's old town, Hotel H15 Luxury Palace is the perfect choice. Its location is simply amazing! You'll be just a stone's throw away from the Old Town Square, surrounded by historic buildings, quaint restaurants and lovely cafes. The hotel is also conveniently close to all the main tourist attractions. You can walk to the main square in a couple of minutes and everything else is within easy reach. The hotel also boasts smart climate control and lighting systems, ensuring you have a comfortable stay. Guests have praised the hotel's staff and attention to detail, making their stay truly unforgettable. Although the hotel is located in a quiet street, GPS might not take you directly to the entrance due to it being within the old city walls. However, the staff will gladly provide clear directions to help you get there easily. In sum, if you're looking for a hotel in Krakow that's well-situated, stylish and welcoming, Hotel H15 Luxury Palace should be high on your list!

Breakfast

Hotel H15 Luxury Palace's breakfast is a must-try according to guest reviews. The breakfast menu is extensive and has something for everyone - from fresh salads and meats, biscuits, sweet dishes, cheeses, omelettes, scrambled and poached eggs, to a la carte hot dishes and barista-made coffee to your liking. The breakfast is available from 7 am even on weekends. Many guests described the breakfast as delicious, excellent, amazing, fresh and of excellent quality. The chefs at the hotel take great pride in producing top-notch breakfasts with great attention to detail. Some guests said that the breakfast was to die for and they tried many different dishes. However, a few guests gave feedback that the waiting times for warm dishes were long or that the breakfast variety could be better. Despite some negative feedback, the majority of guests highly recommended Hotel H15 Luxury Palace's breakfast.

Rooms

Hotel H15 Luxury Palace offers spacious and immaculately clean rooms with modern amenities and elegant design. Many guests appreciated the comfortable beds, modern technology and amenities such as hidden USB sockets, coffee machines, bathrobes and slippers. The bathrooms were also noteworthy with larger than average spaces, underfloor heating and nice products. The hotel offers a diverse range of room types, including upgraded and luxury suites and guests reported exceptional service by the friendly and knowledgeable staff. While some guests noted rooms can be cold, most raved about the beautiful architecture and spaciousness of the rooms, calling them "fabulous", "gorgeous" and "perfect". Overall, Hotel H15 Luxury Palace offers a luxurious and comfortable stay with many guests considering it among the best hotels they have ever stayed at.

Beds

Hotel H15 Luxury Palace is a great choice for those searching for a comfortable stay with many guests praising the hotel's comfy beds, pillows and duvets. The majority of guests found the beds to be incredibly comfortable with some even describing them as dreamy. While a few guests found the beds to be hard, it was not a major issue for most. Additionally, some guests were impressed with the thoughtful touches such as rose petals on the bed. Although some guests found the beds to be relatively small, the overall consensus was that the beds were comfortable and perfect for a good night's sleep.

Cleanliness

Hotel H15 Luxury Palace boasts an impeccable and high level of cleanliness according to guest reviews. The rooms are described as spotless and refreshed regularly. Guests rave about the quality of the toiletries provided and the lovely scent throughout the hotel. The staff is extremely welcoming and accommodating. Though some guests noted issues with room refreshment, overall the hotel was praised for its cleanliness and attention to detail.

Staff

The staff at Hotel H15 Luxury Palace have received endless praise from guests. The service orientation was exemplary with reception and departure both courteous. The front of house staff were described as the best ever experienced and the check-in was excellent with guests even offered a glass of sparkling wine upon arrival. The concierge was a credit to the team and some guests were even given a fascinating insight into the history of the hotel. The staff were extremely friendly, informative, accommodating and always eager to help with any requests. Whether it was the room features or information about the hotel, guests were always on hand. The staff went above and beyond to ensure their guests had an unforgettable stay with some guests even stating their visit was made exceptional by the staff who couldn't do enough for them. The staff were genuinely interested and knowledgeable, providing great communication and offering advice on visits and places of interest around the area. With their high level of service, professionalism, friendliness and helpfulness, the staff have been described as exceptional, wonderful, brilliant and incredible by numerous guests.

Spa

Hotel H15 Luxury Palace boasts of a beautiful and excellent spa that is free for hotel guests. The large spa includes a pool, hot tub, sauna and steam room which has been reviewed positively by guests. The swimming pool and spa area are also wonderful and the whole body massage is said to be the best ever had. However, some guests have reported their disappointment with the chaos in the spa caused by children who were swimming and playing in the childcare section. Nonetheless, H15 Luxury Palace has a great architecture and facilities with a lovely pool and spa area that promote calmness, comfort and relaxation. It is definitely worth visiting for those seeking a pampering experience.

Pool

The hotel's pool has been praised by guests for its relaxing atmosphere and lovely facilities with spa amenities nearby. Some guests noted that the water in the pool could have been warmer and a few experienced colder temperatures than expected, but overall the pool was enjoyable. While a few reviews mentioned the pool was small or the water temperature could have been improved, guests still appreciated this amenity as part of their luxury stay.

Family

Hotel H15 Luxury Palace is a perfect destination for families with young children. Many families with toddlers have enjoyed their stay and praised the hotel for its warm hospitality towards children. The hotel offers a special kids menu, which is appreciated by many patrons. The hotel ensures that families with younger children are not disturbed by others and places them in suitable rooms. Guests have made beautiful family memories at the hotel and recommend it as a perfect location for a family vacation. Even guests who stayed with their parents and partner are excited to come back in the future with their own child. Children are welcomed all day at the hotel, making it a perfect family-friendly destination.

5 Star

Hotel H15 Luxury Palace in Krakow is an outstanding 5-star hotel with exceptional facilities and services. The level of cleanliness is high and the staff is friendly and welcoming. The hotel has luxurious and beautiful rooms with modern technology for temperature and light control. The spa is excellent and there is a good selection of food and drinks available with a fine dining restaurant and a bistro. The barista makes coffee to your liking and hotel guests can enter for free. The location is great and the staff provides good information about the hotel, even following guests to their rooms to show them all the features. The front of house staff are the best ever experienced with excellent check-in and a welcoming glass of sparkling wine. The hotel is large with a pool, hot tub, sauna and steam room. The a la carte menu has various hot dishes with nice presentation. Guests have described the hotel as magical and amazing with exceptional service. The perfect family vacation can be had here with amazing value for money. This premium stay is perfect in every way, comfortable and with friendly staff. Although not everyone agreed that it was a true luxury hotel, the majority of guests gave it an exceptional rating and five stars fully deserved on every level.

Luxury

Hotel H15 Luxury Palace is a true luxury getaway in the heart of Krakow. The hotel boasts a high level of service and tasteful European decor that adds to the luxurious experience. The rooms are luxurious and beautiful with modern technology for temperature and light control. Guests can indulge in fine dining at the restaurant or enjoy a more casual meal at the bistro. The spa provides a luxurious and relaxing experience. The decor is stunning and the hotel overall exudes class. It's one of the best hotels we've ever stayed in with highly customer-oriented personnel making our stay unforgettable. The hotel is a beautiful and stylish boutique hotel in a perfect location. The historical building has been renovated with modern elegance and comfort. The wine selection is excellent and the hotel provides a multizmysłowe doświadczenie. Overall, Hotel H15 Luxury Palace is absolutely beautiful and out of this world, just feel luxurious all the time. We definitely recommend this hotel and it's excellent for the price.

Yes, Hotel H15 Luxury Palace has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Hotel H15 Luxury Palace.

Yes, Hotel H15 Luxury Palace welcomes dogs.

No, parking facilities aren't available at Hotel H15 Luxury Palace.

Yes, Hotel H15 Luxury Palace has a gym.

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