M Resort & Hotel Kuala Lumpur
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Summary of reviewsM Resort & Hotel Kuala Lumpur is a standout destination for those seeking a serene retreat close to the city's conveniences. Tucked away from the bustling core of Kuala Lumpur, the hotel offers a peaceful environment filled with lush greenery, making it an excellent choice for a short getaway or staycation. Its strategic location near TTDI, Damansara and One Utama provides easy access to numerous cafes, restaurants and shopping malls, especially advantageous for driving guests. A metro station is nearby, though not within walking distance and the hotel offers free parking, further facilitating exploration of the area.
The hotel's breakfast is highly praised for its extensive and delicious buffet, blending Western and Asian cuisines with standout dishes like teh tarik, noodles and roti canai. Guests appreciate the generous portions offered in-room and the variety of food stations, including a unique Japanese section. However, a few noted the need for more variety and occasional slow service. Dinner experiences are mixed with many guests enjoying the diverse and flavorful dishes, particularly during special buffet occasions. Nonetheless, some criticisms cite limited menu choices, high prices and long wait times, especially at the Thai restaurant.
Rooms at M Resort & Hotel Kuala Lumpur receive favorable reviews for their spaciousness, comfort and modern design. Cleanliness is paramount with well-maintained and beautifully decorated rooms that are described as superb and cozy. The executive suites, in particular, stand out for their opulence and size, while the views over the golf course and city further enhance the stay experience. Minor drawbacks include occasional dust and slow room service, but these are rare compared to the overwhelmingly positive feedback.
The hotel excels in cleanliness with meticulous daily routines ensuring spotless surroundings throughout the property. Guests often highlight the fresh and inviting ambiance supported by spotless shared areas and amenities. The overall new and modern design of the hotel adds to its appeal.
Staff service at the hotel is exceptional with frequent praise for their friendliness, professionalism and attentiveness. Positive interactions with the receptionists, lifeguards and waitstaff significantly enhance guest experiences. Although there are rare mentions of less friendly service in some areas, the overall hospitality remains a high point.
Complimentary wifi is provided, but some guests report inconsistency and slowness in certain areas, such as around the pool. Despite these issues, the smart TVs and variety of channels in the rooms offer good entertainment options.
The spa garners positive feedback for its relaxing environment and quality service. Guests enjoy the sauna, steam room and well-maintained facilities, though a few note high rates and occasional need for repairs. The gym is praised for its spaciousness and modern equipment with complimentary yoga classes as an added bonus. However, more machines could help alleviate crowding during peak hours.
The pool stands out as a major highlight, particularly for families. It is large, clean and well-maintained with kid-friendly features like water slides and a separate children's pool. While the pool area can get crowded and additional seating would be beneficial, the beautiful ambiance and helpful staff make it an extraordinary facility.
In summary, M Resort & Hotel Kuala Lumpur combines tranquility, luxury and convenience, making it a top choice for travelers seeking a peaceful yet accessible retreat in Kuala Lumpur.
Categories
The hotel's breakfast is highly praised for its extensive and delicious buffet, blending Western and Asian cuisines with standout dishes like teh tarik, noodles and roti canai. Guests appreciate the generous portions offered in-room and the variety of food stations, including a unique Japanese section. However, a few noted the need for more variety and occasional slow service. Dinner experiences are mixed with many guests enjoying the diverse and flavorful dishes, particularly during special buffet occasions. Nonetheless, some criticisms cite limited menu choices, high prices and long wait times, especially at the Thai restaurant.
Rooms at M Resort & Hotel Kuala Lumpur receive favorable reviews for their spaciousness, comfort and modern design. Cleanliness is paramount with well-maintained and beautifully decorated rooms that are described as superb and cozy. The executive suites, in particular, stand out for their opulence and size, while the views over the golf course and city further enhance the stay experience. Minor drawbacks include occasional dust and slow room service, but these are rare compared to the overwhelmingly positive feedback.
The hotel excels in cleanliness with meticulous daily routines ensuring spotless surroundings throughout the property. Guests often highlight the fresh and inviting ambiance supported by spotless shared areas and amenities. The overall new and modern design of the hotel adds to its appeal.
Staff service at the hotel is exceptional with frequent praise for their friendliness, professionalism and attentiveness. Positive interactions with the receptionists, lifeguards and waitstaff significantly enhance guest experiences. Although there are rare mentions of less friendly service in some areas, the overall hospitality remains a high point.
Complimentary wifi is provided, but some guests report inconsistency and slowness in certain areas, such as around the pool. Despite these issues, the smart TVs and variety of channels in the rooms offer good entertainment options.
The spa garners positive feedback for its relaxing environment and quality service. Guests enjoy the sauna, steam room and well-maintained facilities, though a few note high rates and occasional need for repairs. The gym is praised for its spaciousness and modern equipment with complimentary yoga classes as an added bonus. However, more machines could help alleviate crowding during peak hours.
The pool stands out as a major highlight, particularly for families. It is large, clean and well-maintained with kid-friendly features like water slides and a separate children's pool. While the pool area can get crowded and additional seating would be beneficial, the beautiful ambiance and helpful staff make it an extraordinary facility.
In summary, M Resort & Hotel Kuala Lumpur combines tranquility, luxury and convenience, making it a top choice for travelers seeking a peaceful yet accessible retreat in Kuala Lumpur.
Luxury Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Tucked away from the bustling heart of Kuala Lumpur, M Resort & Hotel offers a serene retreat that's perfect for those looking to escape the city's hectic pace. Its strategic location provides a quiet environment with lush greenery and a beautiful landscape, making it a wonderful spot for a short getaway or staycation.
The hotel is conveniently near key areas such as TTDI, Damansara and One Utama, offering easy access to numerous cafes, restaurants and shopping malls. A metro station is just a few meters away, although it isn't within walking distance, so having a car can be quite beneficial. Driving guests will find the hotel's location advantageous for exploring the surrounding areas and accessing nearby malls and restaurants.
M Resort & Hotel is about 20 to 30 minutes from the city center, which positions it perfectly to offer both tranquility and convenience. It lies close to the Sime Darby Convention Centre and is adjacent to a golf club, enhancing its appeal for specific events and leisure activities.
However, for those without personal transportation, the location may feel somewhat remote, as it lacks nearby public transportation and pedestrian walkways. There are no convenient stores or restaurants in the immediate vicinity, making it less accessible for those relying on walking or public transit.
Despite these minor setbacks, the hotel's pristine condition, coupled with its ease of access and free parking, makes it a good choice for those wishing to explore Kuala Lumpur while enjoying a peaceful and secluded environment. The location, design and overall ambiance of M Resort & Hotel make it a commendable option for family vacations and anyone seeking a quiet retreat away from the city's core.
The breakfast experience at M Resort & Hotel Kuala Lumpur receives mostly positive reviews from guests. The buffet breakfast is often described as having a wide variety of options, blending both Western and Asian cuisines. Standout items include teh tarik, noodles and roti canai with many guests specifically praising the flavorful offerings. The breakfast spread is frequently labeled as amazing or excellent with several reviewers emphasizing the delicious food and extensive selection.
However, a few guests have pointed out room for improvement, suggesting a need for more variety and freshness in certain items like pancakes and waffles. Some mentioned dissatisfaction with the breakfast choices for children and noted occasional slow service in replenishing food items and cleaning tables. Despite these points, the overall consensus is that the breakfast is delicious, making it a notable highlight of the stay. Guests particularly appreciated the generous portions offered in the in-room breakfast service and enjoyed various food stations like the special Japanese section, which adds a unique twist to the morning meal. The ambience and quality of breakfast service also contribute positively to the dining experience.
Dinner at the M Resort & Hotel Kuala Lumpur offers a mix of culinary experiences that appear to cater to diverse tastes and preferences, though with some room for improvement. Many guests found the food to be delicious with particular praise for the flavorful dishes and memorable dining experiences. Various options like the Indian vegetarian dishes and tasty Char Kuey Teow from room service were appreciated for their taste and quality. The dining experience at the Fairway coffee house was highlighted as delicious, especially during special occasions like New Year's Eve and Christmas Eve buffets, which were well-received for their superb and yummy desserts.
However, some guests reported issues such as limited menu choices, high prices and long wait times for food. The Thai restaurant received criticism for being overpriced with a lack of quality and limited menu availability. Crowded dining areas and inconsistent food quality also drew some negative feedback, though the excellent in-room dining helped offset these points for some diners.
Despite the higher prices, especially for buffet dinners which were considered expensive by local standards, the variety of options and tasty dishes generally left a positive impression on many visitors. Special gestures, like the chef preparing porridge for a baby, added a personalized touch to the dining experience. Nonetheless, improvements in service speed, menu variety and overall consistency could enhance the dining appeal for future guests.
M Resort & Hotel Kuala Lumpur's guest reviews paint a largely favorable picture of its rooms. The suites and rooms are highly praised for their spaciousness, comfort and modern design. Guests often mention how clean and well-maintained the rooms are with many describing them as superb, cozy and beautifully decorated. The contemporary and luxurious ambiance, coupled with effective climate control, leaves a lasting impression. The beds, in particular, are frequently noted as extremely comfortable, adding to the overall cozy environment.
Notably, the executive suites receive high marks for their size and opulence, being described as both spacious and luxurious. The views from the rooms, especially those overlooking the golf course and the city, are another highlight for many guests. Amenities such as the well-equipped modern bathrooms, soundproof walls and flattering room lighting options are appreciated.
Though overall impressions are positive, some reviews mention minor drawbacks. A few guests find the rooms smaller than expected with occasional comments about slow room service and dusty floors. Nevertheless, these issues seem isolated compared to the overwhelming positive feedback about room cleanliness, comfort and design.
The hotel's facilities, including a fabulous pool, kids club and various dining options, also contribute to the guests' enjoyable experiences. With its new and modern infrastructure, M Resort & Hotel Kuala Lumpur effectively combines luxury, comfort and functionality, making it a commendable choice for travelers.
M Resort & Hotel Kuala Lumpur boasts a predominantly positive reputation when it comes to the comfort of its beds, often highlighted by guests in their reviews. The majority of remarks point out that the beds are exceptionally comfortable with many guests describing them as comfy, cozy and conducive to a restful night's sleep. The suites, in particular, are noted for having outstanding comfort levels with frequent mentions of super comfortable beds and bedding in these rooms.
Several guests appreciated the spaciousness of the beds, which included options like king-sized beds and super king beds that add an extra layer of luxury. The bedding quality, featuring clean bed sheets and plush materials, also contributes to the overall comfort, making it a favorite among travelers.
While the majority of the feedback is highly positive, there are a few drawbacks noted. Some guests felt the pillows provided were too soft, lacking the necessary support for a good night's rest. Additionally, a few reviews mentioned the bedsheet cleanliness and pillow smell could be improved, indicating occasional slips in housekeeping standards.
Overall, the beds at M Resort & Hotel Kuala Lumpur are generally praised for their comfort and quality, making them one of the highlights of a stay at this hotel.
M Resort & Hotel Kuala Lumpur impresses with its immaculate cleanliness and well-kept facilities, making it one of the cleanest hotels around. The hotel features modern and spacious rooms, frequently described as beautiful, comfortable and pristine. Guests particularly appreciate the meticulous attention to hygiene with daily cleaning routines ensuring spotless environments throughout the property.
The entire building exudes a fresh and inviting ambiance, supported by the cleanliness of shared areas and specifics like the bathrooms and bed sheets. The hotel staff is frequently mentioned for being helpful and friendly, contributing to an overall pleasant stay.
While the hotel provides a clean and organized setting, certain areas require attention. A few reviews noted occasional lapses such as dusty rooms, overlooked corners and isolated issues with sanitation in some bathrooms. Despite these minor setbacks, the majority of guests leave highly satisfied, often highlighting the newness and modern design of the hotel as additional perks.
In conclusion, M Resort & Hotel Kuala Lumpur stands out for its cleanliness and comfort, offering guests a reliable and welcoming space to unwind. The combination of attentive housekeeping, modern amenities and a new property feel contributes to a highly regarded experience that travelers are likely to cherish.
M Resort & Hotel Kuala Lumpur enjoys an impressive reputation for its exemplary staff and outstanding service. Guests frequently commend the hotel's staff for their friendliness, professionalism and attentiveness. Words like exceptional, well-trained and efficient are commonly used to describe the staff's performance, reflecting their high level of service across various roles within the hotel.
The hospitality at the hotel is a standout feature with numerous reviews highlighting the courteous and helpful nature of the team. Whether it's the friendly receptionists, accommodating life guards or warm waitstaff, the positive interactions significantly enhance the guest experience. The management team's dedication and the precise execution of their roles also receive praise, contributing to the overall satisfaction of visitors.
While the majority of feedback emphasizes the excellent service and amiable atmosphere created by the staff, there are occasional mentions of areas for improvement. Some guests experienced less friendly service, specifically within the cafe and among some management personnel. However, these instances seemed to be anomalies in an otherwise glowing assessment of the hotel's staff.
Overall, the staff at M Resort & Hotel Kuala Lumpur go above and beyond to ensure a comfortable and enjoyable stay for their guests, positioning the hotel as a top choice for travelers seeking exceptional service and hospitality in the heart of Kuala Lumpur.
M Resort & Hotel Kuala Lumpur offers complimentary wifi and unlimited internet access for its guests. The rooms are equipped with smart TVs that have various channels and free movies, providing good entertainment options during the stay. However, there are several areas where the wifi service can be inconsistent and unstable, including notable interruptions near the pool and limited coverage in some spots. While the internet can connect easily to the in-room TV, it has been reported to be slow at times, affecting the overall experience. Despite a high-speed internet promise, many guests found the wifi slower than expected and prone to buffering. The hotel could improve its wifi system to enhance the stay experience further.
The spa at M Resort & Hotel Kuala Lumpur has garnered positive feedback from guests who enjoyed their time at the facility. Many appreciated the great service and the helpful staff, which contributed to an overall pleasant experience. Several reviews highlighted the sauna, steam room and changing facilities, describing them as well-maintained and relaxing. Guests particularly loved the spa itself with mentions of superb bath tubs and enjoyable gold-view bathtubs.
However, some areas received mixed feedback. While the spa services were generally praised, some guests noted the high rates and suggested a slight decrease in cost. There were also mentions of the spa being fully booked and needing repair work in certain areas. Additionally, the quality of massage services and hearing levels in some parts of the spa were pointed out as needing improvement.
Overall, despite a few areas for enhancement, the spa at M Resort & Hotel Kuala Lumpur provided a lovely and relaxing experience for many of its guests.
M Resort & Hotel Kuala Lumpur boasts a sleek and modern gym that garners praise for its spaciousness and new equipment. Guests frequently mention the quality of the gym, highlighting its ample size and the variety of machines available. The introduction of complimentary yoga classes adds to the positive experience, catering to wellness enthusiasts. Visitors also appreciate the additional facilities including a sauna, steam bath and changing rooms, which enhance the overall fitness experience.
Despite the general approval, some guests feel that the gym could benefit from more machines to avoid crowding, especially during peak hours. The gym's simplicity caters to those looking for a straightforward workout without extravagant frills. Families will be pleased to find a dedicated kids' gym, contributing to an all-inclusive atmosphere.
Overall, the gym at M Resort & Hotel Kuala Lumpur is highly regarded for its modern amenities and supportive environment, though slight improvements could make it even better.
The pool at M Resort & Hotel Kuala Lumpur consistently attracts high praise from guests. It is touted for being large, clean and well-maintained, providing ample space for families and kids to enjoy. The kid-friendly design, complete with water slides and a separate children's pool, makes it especially appealing for families. The spacious poolside area and seating are well-liked, though it can get crowded and additional seating would be beneficial. Guests appreciate the modern, beautiful ambiance of the pool area, resembling a mini beach concept that's fun and visually appealing. The staff's helpfulness and fantastic hospitality further enhance the pool experience, making it an extraordinary facility that stands out as a major attraction of the resort. Despite a few mentions of overcrowding and limited seating during peak times, the pool remains a highlight for its size, cleanliness and enjoyable features.
The reviews for parking at M Resort & Hotel Kuala Lumpur reveal a mixed experience for guests. On the positive side, complimentary parking is offered for in-house guests and ample parking space is available, which can be a relief during peak times. Some guests found the parking arrangement satisfactory and appreciated the buggy service to assist with the distance.
However, there are several drawbacks that guests frequently mentioned. The parking is generally described as inconvenient with the multi-story car park being far from the hotel lobby. There is no direct lift from the car park and the lack of covered parking means that guests are exposed to the elements, which can be particularly frustrating during rainy weather. The outdoor parking is limited and not exclusive to hotel residents, often leading to parking shortages during events. The valet parking exists, but some guests found the charges expensive and the service less friendly.
Overall, while the hotel ensures complimentary parking with buggy service, the distance and setup of the parking facilities could be improved to enhance guest convenience.
M Resort & Hotel Kuala Lumpur offers a plethora of activities and amenities that cater to families with children, making it an excellent spot for a family getaway. The hotel is lauded for being exceptionally kid-friendly with numerous facilities designed to keep the little ones entertained and safe. Among the highlights are the expansive pools equipped with slides, which are a favorite among both kids and adults. Reviews frequently mention the safety of the kids' pool, often supervised by attentive lifeguards, ensuring a worry-free experience for parents.
The hotel also features a well-maintained Kids Club and playroom, praised for their cleanliness and the engaging activities provided. Families appreciated the playful ground areas and the interactive children's gym, noting that these facilities are superb and create lots of fun for kids. The availability of additional amenities like baby cots and specially priced breakfasts for kids adds to the overall convenience for traveling families.
Guests often highlight the family-friendly environment, describing the hotel as a perfect place for a family vacation or staycation. The spacious and comfortable family rooms contribute to the overall positive experience, making it a great space to relax and enjoy time with loved ones. The various children-friendly activities available ensure that kids are continually entertained, making it an ideal choice for family events and holidays.
However, a few reviews mention shortcomings such as the occasional unavailability of baby cots and insufficient baby chairs. Some guests felt the need for more basic amenities like extra towels and blankets for children. Additionally, there are isolated comments about the high risk of injury in certain areas, although these do not seem to overshadow the predominantly positive feedback.
Overall, M Resort & Hotel Kuala Lumpur stands out as a highly recommended destination for families, providing a safe, fun and engaging environment for children while offering all the comforts needed for a memorable family stay.
Nestled in the heart of Kuala Lumpur, M Resort & Hotel offers an enviable location for golf enthusiasts. With the KGPA golf course within the hotel's compound, guests can indulge in their love for the sport with utmost convenience. Many rooms, especially the Executive Suite and Superior Golf Course View King, provide striking views of the well-maintained greens, enhancing the overall stay experience. Visitors consistently praise the amazing views that overlook the golf club and the picturesque golf course. The hotel also features good golf-themed activities, ensuring that even off the course, golf lovers find engaging ways to enjoy their passion. Additionally, the parking convenience at the golf course adds to the seamless experience for guests. The combination of luxurious accommodations and proximity to quality golfing venues makes staying at M Resort & Hotel a top-notch decision for travelers looking to combine relaxation with their love for golf.
M Resort & Hotel Kuala Lumpur boasts a variety of standout features, placing it among the top accommodations in KL. The hotel is lauded for its beautiful architecture, modern design and overall luxury ambiance. Guests frequently highlight its immaculate condition, as it is a new and spotless facility. Both the architectural aesthetics and the interior design reflect a modern and stylish outlook that impresses visitors.
The services and amenities provided at M Resort & Hotel meet high standards with numerous reviews emphasizing the excellence of the staff at both the front desk and the restaurant. The hotel offers a comfortable and cozy room experience, complete with essential amenities, although some guests note that the room size could be slightly larger.
While most reviews praise the hotel's dedication to a five-star experience, some guests feel there are areas that need improvement to fully meet international five-star standards. Specific points of critique include the breakfast line on busy mornings, limited availability of iron boards and an underwhelming pool view in certain rooms. Additionally, some guests mentioned that the water pressure in the shower could be better and the pastries do not meet their expectations.
Despite these minor setbacks, many guests highly recommend the hotel, labeling it a luxury spot and rating it a solid five stars. Its excellent service, cozy ambiance and modern facilities make it a top choice for those visiting Kuala Lumpur.
M Resort & Hotel Kuala Lumpur is highly praised for its business-friendly amenities and services, making it an ideal choice for corporate travelers. The meeting and conference spaces are sufficient, large and conducive for business activities, ensuring guests can conduct their work in a comfortable environment. The executive suite and executive club facilities add a touch of luxury, while efficient conference rooms and a functional business café area cater to professional needs.
The hotel's location offers convenient access to key attractions within 30 minutes, making it easy to balance business with leisure. Guests appreciate the complementary early and late check-in services, allowing for a hassle-free experience. The hotel's overall customer care is described as good with special mention of courteous staff and efficient front desk managers.
Business travelers also commend the resort for its five-star service and amenities, including a large business area and quick responses to specific needs. The pool service receives positive feedback, cited as particularly beneficial for those traveling for work. While there was an isolated mention of an iron issue, guests indicate they would definitely return, appreciating the hotel's commitment to service and functionality for business events and meetings.
M Resort & Hotel Kuala Lumpur boasts an impressive outdoor pool that garners high praise from its guests. Ideal for families, the pool area features two engaging water slides that are perfect for kids, creating a fun and friendly environment. The sizable and spacious pool is meticulously clean and provides a lovely setting for morning swims. The pool's design caters specifically to families with many parents highlighting how much their children enjoyed the experience.
For those seeking relaxation, the pool area also includes a jacuzzi and the ambiance around the pool resembles a mini beach, complete with beautiful surrounds. Additionally, guests can enjoy a meal and drinks by the poolside, adding to the overall enjoyment.
Whether it's the kid-friendly atmosphere, the large and inviting swimming area or the extra amenities like the kids' play room and the pool bar, the outdoor pool at M Resort & Hotel Kuala Lumpur is a major highlight for guests looking for both relaxation and family fun.
M Resort & Hotel Kuala Lumpur provides a memorable and quality honeymoon experience. Guests have noted the special attention given to honeymooners, including honeymoon suites and additional treats in the room. Staff are receptive to special requests, often arranging thoughtful honeymoon decorations, such as love bird towels and providing complimentary cakes for anniversaries. These small tokens of appreciation, such as special anniversary decorations and cakes, make for a delightful stay for those celebrating significant milestones like wedding anniversaries. Overall, the hotel ensures that honeymooners feel special and well-cared for during their stay.
Nestled within the bustling city of Kuala Lumpur, M Resort & Hotel stands out as a beacon of luxury and elegance. Guests have praised the hotel's sophisticated design and luxurious environment, describing it as new, clean and filled with an opulent ambiance. The grand lobby and stylish accommodations leave a breathtaking first impression, often described as the most impressive they have ever seen.
The beauty of this 5-star hotel is not just skin deep. The interiors exude luxury with features like black marble floors and beautiful bathtubs adding to its allure. The executive suites, which are modern, spacious and elegant, offer a superior level of comfort that many guests liken to a dream come true.
The hotel provides a peaceful and beautiful atmosphere, combined with warm hospitality that makes every visitor feel welcome. Its vibrant and classy ambience sets it apart, creating an epoché experience that feels almost like a 7-star stay.
Guests have commented on the cosy yet grand and spacious design, highlighting luxurious fittings and the elite comfort of the suites. Every area of the hotel is meticulously designed to reflect luxury, from the ambient lobby to the uniquely styled rooms.
In essence, every aspect of M Resort & Hotel Kuala Lumpur has been crafted to ensure that stays are not only comfortable but also luxurious, leaving guests feeling pampered and rejuvenated in a truly splendid setting.
Location Show Map
Location
The hotel is conveniently near key areas such as TTDI, Damansara and One Utama, offering easy access to numerous cafes, restaurants and shopping malls. A metro station is just a few meters away, although it isn't within walking distance, so having a car can be quite beneficial. Driving guests will find the hotel's location advantageous for exploring the surrounding areas and accessing nearby malls and restaurants.
M Resort & Hotel is about 20 to 30 minutes from the city center, which positions it perfectly to offer both tranquility and convenience. It lies close to the Sime Darby Convention Centre and is adjacent to a golf club, enhancing its appeal for specific events and leisure activities.
However, for those without personal transportation, the location may feel somewhat remote, as it lacks nearby public transportation and pedestrian walkways. There are no convenient stores or restaurants in the immediate vicinity, making it less accessible for those relying on walking or public transit.
Despite these minor setbacks, the hotel's pristine condition, coupled with its ease of access and free parking, makes it a good choice for those wishing to explore Kuala Lumpur while enjoying a peaceful and secluded environment. The location, design and overall ambiance of M Resort & Hotel make it a commendable option for family vacations and anyone seeking a quiet retreat away from the city's core.
Breakfast
However, a few guests have pointed out room for improvement, suggesting a need for more variety and freshness in certain items like pancakes and waffles. Some mentioned dissatisfaction with the breakfast choices for children and noted occasional slow service in replenishing food items and cleaning tables. Despite these points, the overall consensus is that the breakfast is delicious, making it a notable highlight of the stay. Guests particularly appreciated the generous portions offered in the in-room breakfast service and enjoyed various food stations like the special Japanese section, which adds a unique twist to the morning meal. The ambience and quality of breakfast service also contribute positively to the dining experience.
Dinner
However, some guests reported issues such as limited menu choices, high prices and long wait times for food. The Thai restaurant received criticism for being overpriced with a lack of quality and limited menu availability. Crowded dining areas and inconsistent food quality also drew some negative feedback, though the excellent in-room dining helped offset these points for some diners.
Despite the higher prices, especially for buffet dinners which were considered expensive by local standards, the variety of options and tasty dishes generally left a positive impression on many visitors. Special gestures, like the chef preparing porridge for a baby, added a personalized touch to the dining experience. Nonetheless, improvements in service speed, menu variety and overall consistency could enhance the dining appeal for future guests.
Rooms
Notably, the executive suites receive high marks for their size and opulence, being described as both spacious and luxurious. The views from the rooms, especially those overlooking the golf course and the city, are another highlight for many guests. Amenities such as the well-equipped modern bathrooms, soundproof walls and flattering room lighting options are appreciated.
Though overall impressions are positive, some reviews mention minor drawbacks. A few guests find the rooms smaller than expected with occasional comments about slow room service and dusty floors. Nevertheless, these issues seem isolated compared to the overwhelming positive feedback about room cleanliness, comfort and design.
The hotel's facilities, including a fabulous pool, kids club and various dining options, also contribute to the guests' enjoyable experiences. With its new and modern infrastructure, M Resort & Hotel Kuala Lumpur effectively combines luxury, comfort and functionality, making it a commendable choice for travelers.
Beds
Several guests appreciated the spaciousness of the beds, which included options like king-sized beds and super king beds that add an extra layer of luxury. The bedding quality, featuring clean bed sheets and plush materials, also contributes to the overall comfort, making it a favorite among travelers.
While the majority of the feedback is highly positive, there are a few drawbacks noted. Some guests felt the pillows provided were too soft, lacking the necessary support for a good night's rest. Additionally, a few reviews mentioned the bedsheet cleanliness and pillow smell could be improved, indicating occasional slips in housekeeping standards.
Overall, the beds at M Resort & Hotel Kuala Lumpur are generally praised for their comfort and quality, making them one of the highlights of a stay at this hotel.
Cleanliness
The entire building exudes a fresh and inviting ambiance, supported by the cleanliness of shared areas and specifics like the bathrooms and bed sheets. The hotel staff is frequently mentioned for being helpful and friendly, contributing to an overall pleasant stay.
While the hotel provides a clean and organized setting, certain areas require attention. A few reviews noted occasional lapses such as dusty rooms, overlooked corners and isolated issues with sanitation in some bathrooms. Despite these minor setbacks, the majority of guests leave highly satisfied, often highlighting the newness and modern design of the hotel as additional perks.
In conclusion, M Resort & Hotel Kuala Lumpur stands out for its cleanliness and comfort, offering guests a reliable and welcoming space to unwind. The combination of attentive housekeeping, modern amenities and a new property feel contributes to a highly regarded experience that travelers are likely to cherish.
Staff
The hospitality at the hotel is a standout feature with numerous reviews highlighting the courteous and helpful nature of the team. Whether it's the friendly receptionists, accommodating life guards or warm waitstaff, the positive interactions significantly enhance the guest experience. The management team's dedication and the precise execution of their roles also receive praise, contributing to the overall satisfaction of visitors.
While the majority of feedback emphasizes the excellent service and amiable atmosphere created by the staff, there are occasional mentions of areas for improvement. Some guests experienced less friendly service, specifically within the cafe and among some management personnel. However, these instances seemed to be anomalies in an otherwise glowing assessment of the hotel's staff.
Overall, the staff at M Resort & Hotel Kuala Lumpur go above and beyond to ensure a comfortable and enjoyable stay for their guests, positioning the hotel as a top choice for travelers seeking exceptional service and hospitality in the heart of Kuala Lumpur.
Wi-Fi
Spa
However, some areas received mixed feedback. While the spa services were generally praised, some guests noted the high rates and suggested a slight decrease in cost. There were also mentions of the spa being fully booked and needing repair work in certain areas. Additionally, the quality of massage services and hearing levels in some parts of the spa were pointed out as needing improvement.
Overall, despite a few areas for enhancement, the spa at M Resort & Hotel Kuala Lumpur provided a lovely and relaxing experience for many of its guests.
Gym
Despite the general approval, some guests feel that the gym could benefit from more machines to avoid crowding, especially during peak hours. The gym's simplicity caters to those looking for a straightforward workout without extravagant frills. Families will be pleased to find a dedicated kids' gym, contributing to an all-inclusive atmosphere.
Overall, the gym at M Resort & Hotel Kuala Lumpur is highly regarded for its modern amenities and supportive environment, though slight improvements could make it even better.
Pool
Parking
However, there are several drawbacks that guests frequently mentioned. The parking is generally described as inconvenient with the multi-story car park being far from the hotel lobby. There is no direct lift from the car park and the lack of covered parking means that guests are exposed to the elements, which can be particularly frustrating during rainy weather. The outdoor parking is limited and not exclusive to hotel residents, often leading to parking shortages during events. The valet parking exists, but some guests found the charges expensive and the service less friendly.
Overall, while the hotel ensures complimentary parking with buggy service, the distance and setup of the parking facilities could be improved to enhance guest convenience.
Family
The hotel also features a well-maintained Kids Club and playroom, praised for their cleanliness and the engaging activities provided. Families appreciated the playful ground areas and the interactive children's gym, noting that these facilities are superb and create lots of fun for kids. The availability of additional amenities like baby cots and specially priced breakfasts for kids adds to the overall convenience for traveling families.
Guests often highlight the family-friendly environment, describing the hotel as a perfect place for a family vacation or staycation. The spacious and comfortable family rooms contribute to the overall positive experience, making it a great space to relax and enjoy time with loved ones. The various children-friendly activities available ensure that kids are continually entertained, making it an ideal choice for family events and holidays.
However, a few reviews mention shortcomings such as the occasional unavailability of baby cots and insufficient baby chairs. Some guests felt the need for more basic amenities like extra towels and blankets for children. Additionally, there are isolated comments about the high risk of injury in certain areas, although these do not seem to overshadow the predominantly positive feedback.
Overall, M Resort & Hotel Kuala Lumpur stands out as a highly recommended destination for families, providing a safe, fun and engaging environment for children while offering all the comforts needed for a memorable family stay.
Golf
5 Star
The services and amenities provided at M Resort & Hotel meet high standards with numerous reviews emphasizing the excellence of the staff at both the front desk and the restaurant. The hotel offers a comfortable and cozy room experience, complete with essential amenities, although some guests note that the room size could be slightly larger.
While most reviews praise the hotel's dedication to a five-star experience, some guests feel there are areas that need improvement to fully meet international five-star standards. Specific points of critique include the breakfast line on busy mornings, limited availability of iron boards and an underwhelming pool view in certain rooms. Additionally, some guests mentioned that the water pressure in the shower could be better and the pastries do not meet their expectations.
Despite these minor setbacks, many guests highly recommend the hotel, labeling it a luxury spot and rating it a solid five stars. Its excellent service, cozy ambiance and modern facilities make it a top choice for those visiting Kuala Lumpur.
Business
The hotel's location offers convenient access to key attractions within 30 minutes, making it easy to balance business with leisure. Guests appreciate the complementary early and late check-in services, allowing for a hassle-free experience. The hotel's overall customer care is described as good with special mention of courteous staff and efficient front desk managers.
Business travelers also commend the resort for its five-star service and amenities, including a large business area and quick responses to specific needs. The pool service receives positive feedback, cited as particularly beneficial for those traveling for work. While there was an isolated mention of an iron issue, guests indicate they would definitely return, appreciating the hotel's commitment to service and functionality for business events and meetings.
Outdoor Pool
For those seeking relaxation, the pool area also includes a jacuzzi and the ambiance around the pool resembles a mini beach, complete with beautiful surrounds. Additionally, guests can enjoy a meal and drinks by the poolside, adding to the overall enjoyment.
Whether it's the kid-friendly atmosphere, the large and inviting swimming area or the extra amenities like the kids' play room and the pool bar, the outdoor pool at M Resort & Hotel Kuala Lumpur is a major highlight for guests looking for both relaxation and family fun.
Honeymoon
Luxury
The beauty of this 5-star hotel is not just skin deep. The interiors exude luxury with features like black marble floors and beautiful bathtubs adding to its allure. The executive suites, which are modern, spacious and elegant, offer a superior level of comfort that many guests liken to a dream come true.
The hotel provides a peaceful and beautiful atmosphere, combined with warm hospitality that makes every visitor feel welcome. Its vibrant and classy ambience sets it apart, creating an epoché experience that feels almost like a 7-star stay.
Guests have commented on the cosy yet grand and spacious design, highlighting luxurious fittings and the elite comfort of the suites. Every area of the hotel is meticulously designed to reflect luxury, from the ambient lobby to the uniquely styled rooms.
In essence, every aspect of M Resort & Hotel Kuala Lumpur has been crafted to ensure that stays are not only comfortable but also luxurious, leaving guests feeling pampered and rejuvenated in a truly splendid setting.
Yes, M Resort & Hotel Kuala Lumpur has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at M Resort & Hotel Kuala Lumpur.
No, M Resort & Hotel Kuala Lumpur doesn't allow dogs.
Yes, parking facilities are available at M Resort & Hotel Kuala Lumpur.
Yes, M Resort & Hotel Kuala Lumpur has a gym.
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