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PARKROYAL Serviced Suites Kuala Lumpur

Kuala Lumpur , No. 1 Jalan Nagasari; Off Jalan Raja Chulan (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPARKROYAL Serviced Suites Kuala Lumpur is a highly recommended hotel for travelers who want to be in the heart of the city. The location is excellent, convenient and strategic with easy access to main tourist areas, entertainment options, shopping malls, eateries and public transportation. The hotel offers spacious and comfortable rooms with basic amenities and the cleanliness is generally good. The staff is friendly, professional and helpful, providing excellent customer service. The pool facilities are fantastic and the parking is great and convenient. The hotel is also ideal for families with kids and those who wish to stay in a lively neighborhood with plenty of entertainment options. The beds are very comfortable and the breakfast has a variety of food options. Although there are some negative comments about the breakfast, outdated furniture and some cleanliness issues, the overall consensus is that PARKROYAL Serviced Suites Kuala Lumpur is a five-star hotel that provides exceptional facilities and services.
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Hotel with Infinity Pool

PARKROYAL Serviced Suites Kuala Lumpur features a rooftop infinity pool, located at the 31st level of the hotel. The pool offers wonderful views over the city, as well as a wooden deck with sunbeds and towels where guests can relax, unwind and enjoy some carefree leisure time with their families and loved ones.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Infinity Pool Rooftop Pool Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Cheap Hotel

Accessible Hotel

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind

Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms

Are there any facilities that guests who use a wheelchair cannot reach? Yes
Please specify: level 31 -skypool

Hotel with Gym

5-Star Hotel

Skyscraper Hotel

Hotel with Outdoor Pool

Hotel with Rooftop Pool

Room Types

Studio Suite King Appointed with modern amenities and soothing decor, this suite features city view. It is fitted with a kind bed and a 40-inch flat-screen TV. The en suite bathroom includes separate bath and shower.

One-Bedroom Suite This modern suite features a partitioned living area and a fully equipped kitchenette. The en suite bathroom includes a bath and a hairdryer.

One-Bedroom Premier Suite Equipped with free internet access, this modern studio features a flat-screen TV and a separate seating area with home theatre system. It also includes a kitchenette and a dining area. The en suite bathroom comes with a bath and free toiletries.

Two-Bedroom Suite Offering more space, this modern suite has 2 bedrooms and 2 bathrooms. It features separate living and dining areas. A kitchenette and a washing machine are provided. The en suite bathroom comes with shower facilities.

Two-bedroom Premier Suite Featuring additional living space, this modern suite is appointed with city view and in-room entertainment. It is fitted with a study room and separate living quarter. The en suite bathroom includes bath amenities and shower facilities.

Studio Suite Twin Appointed with 2 single beds and modern amenities, this suite overlooks the city. It is fitted with a seating area and a 40-inch flat-screen TV. The en suite bathroom includes separate bath and shower.

About PARKROYAL Serviced Suites Kuala Lumpur

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Guest Reviews

8.3

Very Good

Location

PARKROYAL Serviced Suites Kuala Lumpur is the perfect base for travelers who want to be in the heart of the city. The location was described as excellent, convenient and strategic. Guests loved the proximity to the main tourist areas such as Bukit Bintang, Pavilion Mall and Petronas Towers. There were lots of entertainment options such as bars, nightclubs and outdoor food markets like Alor Street. The location was also great for accessing shopping malls, eateries and convenience stores. The hotel's close proximity to public transportation such as monorail stations and MRT stations made it easily accessible. Guests were excited about the parking facilities, size of the room and sky pool - all enjoyed from a perfect location.

Breakfast

The breakfast at PARKROYAL Serviced Suites Kuala Lumpur has received mixed reviews from guests. However, many guests were pleasantly surprised by the variety of food options, including hot/cold, Western and Asian choices and the options that cater to Muslim guests during Sahur. Some guests were pleased with the breakfast and described it as good or nice, while others said it was basic or average and a few found it disappointing or horrible. A common complaint was the small size of the breakfast area and the crowding. Some guests suggested improvements such as more variety, bigger space, cleaner dishes and more vegetarian options. Despite the mixed reviews on the breakfast, most guests acknowledged that the hotel had other positive qualities such as good location, quietness and cleanliness.

Rooms

The PARKROYAL Serviced Suites Kuala Lumpur offers spacious and comfortable rooms complete with basic amenities such as big fridges and microwaves. Guests praise the cleanliness of the rooms, which are cleaned daily and also the value for money. Suites come in various sizes, from one to three bedroom and some even have fully equipped kitchenettes. However, there are comments regarding some old and dirty furniture as well as the need for some upgrades. Overall, guests enjoy the spaciousness and cosiness of the rooms and appreciate the helpfulness of the staff. The hotel's location, room facilities and pool are also highly regarded.

Beds

When it comes to a comfortable night's sleep, the PARKROYAL Serviced Suites Kuala Lumpur has got you covered. Guests have praised the hotel for its very comfortable beds, comfy and soft bed linens and comfortable beds overall. The clean and quiet rooms, along with the convenient location, breakfast and helpful staff, all make for a great stay. However, some guests did mention that the beds were a bit hard or not as comfortable as they would have hoped. A few others also found the pillows to flatten out over time. But, overall, the beds at PARKROYAL Serviced Suites Kuala Lumpur are definitely a big positive to consider when booking your next stay in Kuala Lumpur.

Cleanliness

Guests who have stayed at PARKROYAL Serviced Suites Kuala Lumpur have mostly positive reviews about the hotel's cleanliness. The rooms were generally clean and some were spacious and comfortable. Housekeeping was praised for doing an excellent job in cleaning the rooms to a high standard. However, there were some complaints that certain areas such as the carpet, curtains and furniture needed detailed cleaning or were outdated. Some guests reported stains on the bed sheets, towels and bathrooms that were not properly cleaned and bugs in the rooms. Despite these drawbacks, guests say that the hotel was kept clean always and that the staff were helpful. Overall, the hotel's cleanliness was deemed adequate or very clean by most guests.

Staff

If you're looking for a hotel with the friendliest staff in Kuala Lumpur, PARKROYAL Serviced Suites Kuala Lumpur is definitely the place to be. The reception staff provides excellent customer service and are welcoming from the moment you arrive. The staff is polite, patient and attentive and they make sure to respond quickly to any requests you may have. From the front desk to the housekeeping staff, everyone goes above and beyond to ensure that you have a comfortable and enjoyable stay. Many guests have mentioned how helpful the staff was in sorting out any issues they encountered during their stay. There were a few negative comments about unfriendly staff in the restaurant, but overall the staff members received praised for their professionalism and friendliness. In particular, Mr. Raziman and his colleagues at the reception were commended for their fantastic helpfulness and cordiality - they will certainly make you feel welcomed! Don't forget to give a special thank you to Emadul from the porter team who is sure to lend a hand with your luggage. It's clear that the staff at PARKROYAL Serviced Suites Kuala Lumpur take their jobs seriously and are committed to providing you with top-notch service that will make your stay unforgettable.

Pool

PARKROYAL Serviced Suites Kuala Lumpur boasts a range of great pool options for guests to choose from. There is a rooftop pool with excellent views, a pleasant outdoor pool and even an infinity pool. Guests are especially fond of the skypool, which is described as the best of the bunch. The only downside is that some guests feel that there aren't enough sun lounges around the pool areas with one guest mentioning that there were only four available. However, despite some missing tiles and photos of a rundown open air playground, the overall consensus is that the pool facilities are fantastic and a highlight of the hotel. Additionally, the spacious room sizes and friendly staff make for an enjoyable stay.

Parking

Guests who are planning to stay at PARKROYAL Serviced Suites Kuala Lumpur can take comfort in knowing that the parking is generally considered to be great and convenient. The best part is that parking is free, which is a huge plus for those who are traveling on a budget. While the basement parking is small, many guests have found it to be secure and safe. There are plenty of parking spots available, although maneuvering in and out can be challenging due to the narrow spaces and sharp corners. Some guests have noted that the parking ramps should be expanded to accommodate larger vehicles. Overall, guests are pleased with the parking situation at PARKROYAL Serviced Suites Kuala Lumpur.

Family

PARKROYAL Serviced Suites Kuala Lumpur is an ideal hotel for families with kids looking for a comfortable and spacious stay. The hotel offers clean and quiet 2 or 3 bedroom suites equipped with kitchenettes, perfect for families who want to cook their meals during their stay. The hotel's facilities cater to children with a playground and a pool that kids will love. The hotel is recommended for families with up to 2 children and most guests found the overall value for money suitable for their family vacations. The breakfast is a hit for families and the spacious rooms provide ample space for children to move around. Long-staying guests should expect some disturbance from kids' noise, but it is not a significant concern. Overall, the hotel provides a great accommodation option for family holidays.

Nightlife

Located in the vibrant area of Bukit Bintang, PARKROYAL Serviced Suites Kuala Lumpur offers easy access to the buzzing nightlife of the city. With numerous bars and clubs in the vicinity, there is never a dull moment around the hotel. The location is also great for foodies with many restaurants and eateries open 24/7. However, if you prefer a quieter night's sleep, request a room facing the city rather than exposed to Changkat's loud music. Though the hotel's central location is convenient, some guests found the alleys leading to it eerie and smelly, but using e-hailing apps is a reliable way to get to and from the hotel without hassle. Overall, PARKROYAL Serviced Suites Kuala Lumpur is an ideal spot for those who wish to stay in a lively neighborhood with plenty of entertainment options at their doorstep.

5 Star

When it comes to finding the perfect place to stay in Kuala Lumpur, look no further than PARKROYAL Serviced Suites. This five-star hotel is exceptional in every way possible. From the outstanding facilities to the top-notch services offered by the friendly staff, your stay here will be one to remember. Previous guests have raved about their experience and highly recommend the hotel, stating it is the best place to stay in the city. You won't be disappointed with the luxury amenities offered here. The only downside to this hotel is that it's so good, it puts other five-star hotels to shame and it's not surprising that it doesn't meet the expectations of some guests. Nevertheless with its brand recognition, PARKROYAL Serviced Suites Kuala Lumpur is truly a bravo-worthy stay.

Yes, PARKROYAL Serviced Suites Kuala Lumpur has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Outdoor Pool.

No, a spa isn't available at PARKROYAL Serviced Suites Kuala Lumpur.

No, PARKROYAL Serviced Suites Kuala Lumpur doesn't allow dogs.

Yes, parking facilities are available at PARKROYAL Serviced Suites Kuala Lumpur.

Yes, PARKROYAL Serviced Suites Kuala Lumpur has a gym.

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